The place is small, and AC was not workin or maybe they dont have any but it was warm and there are…read morefans to help cool. This place has a bakery side and a dine in side. The staff individually are good folks, but during a rush one can see some discourse. I went with my family of 7 and we ordered a family meal for the kiddos and my husband I got some dishes (minr was stewed chicken and he got the friend chicken? ) i asked for cabbage for my side.. and ended with plaintains.... dont get me wrong, the plantains were really good..... overall the food was very flavorful and we enjoyed it (husband said it definitely satisfy his belly for home foods of puerto rico). The family meal was advertised with 2 lt and salad... needless to say we never got those so I did feel a bit shammed there. Overall the food is great and great place for those who love puerto rican food :D

Wonderful Puerto Rican food, friendly staff. Would definitely eat from here again. . .read more

I cannot say enough about this place. Our waiter was fabulous. We tried the milkshake and it was…read moreso sweet but delicious. We ended up sharing it. The Cuban sandwich was just phenomenally delicious. The pernil was well received by everyone too. The ropa vieja was great too. To be fair, there were no losing meals at that table. We could have all switched plates and enjoyed something delicious. This food is well flavored, but not spicy. That's not a flaw. That's just how the food is.

I visited this restaurant around 1:00 PM, and unfortunately, the experience was very disappointing…read more When we arrived, the restaurant was nearly empty, with only two tables being served. Despite having two employees standing at the front talking behind the register, the restroom had no toilet paper. When we placed our order, we were told they were out of yucca balls and that they also had no beer available. We ordered a tripleta, beef patties, and juice instead. What was most frustrating was that the customer who ordered immediately after us was able to order and receive yucca balls. We asked about the discrepancy, and the explanation we were given was that she had ordered them earlier. However, we clearly heard her place the order while standing there. A simple, honest response--such as acknowledging that there had been a misunderstanding and apologizing for serving the last order to another customer--would have gone a long way. Instead, the interaction left us feeling singled out and, honestly, racially profiled because the other customer was Hispanic. Ironically, we are Hispanic as well, which made the situation even more disappointing. To top it off, the "tripleta" sandwich was not an authentic tripleta. If the chef wants to call it a traditional tripleta, it should follow the classic preparation and the meats that make a tripleta what it is. Otherwise, it would be better to rename the sandwich rather than market it as a traditional tripleta. Anyone from Puerto Rico--or anyone who has enjoyed authentic tripletas at Puerto Rican restaurants--will immediately notice the difference and likely be disappointed. The sandwich would also benefit greatly from properly seasoning both the pork and the steak. Adding the traditional mayo-ketchup sauce would go a long way toward delivering the authentic flavor people expect from a tripleta. The beef empanadas made the one star in this review since they were decently stuffed. Just need to work better on the wrapping. I posted a pic. But at least they were made and not bought frozen. I understand that mistakes happen, but honesty, consistency, authenticity, and good customer service are what determine whether customers return. Unfortunately, this experience did not meet those expectations.