A great gym! Lots of new equipment, and varied equipment...Tommy is the best manager: extremely helpful and customer oriented! Keenan is the best trainer I have ever met: knowledgeable, supportive, knows how to pace you over time for best results! Eric, the owner, is great and one of the nicest people! read more

Love the gym staff, but the owner's response to new Covid cases has been terrible. My wife contracted covid here and is miserable.

Having been a member of this gym for a few years, the negative comments by others from more than a year ago are completely true. HOWEVER, this Anytime Fitness is NOW an outstanding gym with an attentive and friendly staff who truly care about their customers. Since the ownership changed about a year ago, this gym has improved immensely. The equipment is kept in good working condition - including the headphone jacks on the cardio equipment. During the past year the staff has added lots of new equipment that allows members to significantly expand their workout routines. They keep the facility clean! Us regular customers appreciate the well-stocked gym wipes and use them to wipe down the equipment after each use. The restrooms are kept clean and stocked. They've added a refrigerator with various drinks, a coffee maker, and have a selection of other healthy snacks. An example of the attention to detail they place in this gym is the motivational fitness-focused drawings that a very artistic staff member draws on the black-board wall. The staff is exceptional! Tommy, the manager who we routinely see during early morning workouts, is obviously backed with the full support of the new owner. Tommy is quick to address any issues. He and the other staff I have met are always welcoming and show true appreciation to their customer base. I've made two recommendations (to add a specific weight lifting bar for a cable machine and to add a music video channel to the TVs on the cardio equipment) and both were added. This gym has personal trainers, including Tommy himself, who are motivational and work closely with their clients. However, even if an individual is not a personal training client, if they have a specific question the staff is always happy to provide a thorough answer and demonstrate how to use the equipment. For those seeking a gym where you can get a great workout at anytime that fits their schedule, and want to do so at a location where the staff truly appreciates your patronage and supports your goals, give this Anytime Fitness a try. Like my wife and I, there's a good chance this specific location will help inspire you to become a frequent user and happy long-term member. read more

I've been a member at Anytime Fitness at the Edinburgh location for over a year now. I have to say that when I first began it was an adequate gym...I've been going to the gym for over 20 years and knew my way around a gym. Over time I began to notice that just the basics like getting the trash removed, and overall cleanliness wasn't a priority, mostly on the weekends where it was very neglected. Equipment was damaged and not replaced. As of January of this year a new owner took over and made some immediate changes that enhanced my gym experience substantially! New equipment, upgraded cleanliness, better floor plan and solid pricing so that I knew when I referred my friends, they knew what to expect. I came onboard and am now employed here as well. I do love representing a gym that takes great pride in their clientele and look forward to every visit and work day. Thanks Eric!! read more

Terrible gym. Awful owners. Terrible bathrooms. One doesn't even lock. Owners don't really care. No group exercises. Always dead because the place basically sucks. Was changing and was walked in three times because the door didn't lock. Go to the one in red mill. Nicer changing rooms. Who cares about a tanning room. No drink dispensers to purchase drinks other than cash. Who brings cash. No trainers. Crappy. Crappy. Crappy. read more

Things have changed since the previous reviewers visited, I'm not a member here but at another anytime fitness, and the place was very welcoming, had New equipment, and was clean. They have since added group classes and fixed the bathroom doors. read more

Things have NOT changed. The key in Patrick M's rating is that he is not a member of this particular location. He doesn't have to deal with them. They said what they needed to say for me to sign up. I stated precise and clear reason why I may need to put my account on hold for a bit. "No problem. Just call us and let us know." I was so specific and honest, to prevent problems. When it came time to do so, they are jerks. I've managed gyms in multiple states. I've used A.F. in at least five states with the best service ever. Here? Lied to my face. I know how this business works. It does NOT work as you are trying to force it to. This is my first negative review of any business in my 40+ years...and I'm a digital marketing expert. My FIRST EVER. That is how much I resist damaging business reputations. I don't take it lightly. Here's a clue: Treat your customers well, and they will remain loyal to you forever. Treat them without consideration, and you will go out of business. You had a chance to prove your reviews wrong. You blew it. And here is a clue to myself: I'm ticked with myself, as I tried to give the "underdog" a chance. I tried to not believe the online reviews, "because people can be so inflammatory." I did my research and still walked in the door to give you a chance. My mistake. ------------------------------- I sent an email requesting my account be placed on hold, according to our previously discussed reason, from the time of contract signing. Within three hours of posting this, I am emailed a lawsuit threat. read more

I signed up me and my wife up for a membership in January 2013. We have been in good standing and used the facilities occasionally. Recently my wife found Kick boxing and is spending her time there. I went to the facility 30 May 2016 to cancel her membership but the office was open but the trainer said the people who handle accounts was not there because of the holiday so he could not help me. I went back Thursday 2 June 2016 and the owners wife informed me that there is a 30 day cancelation policy. I said ok no worries however because the 30 days ran over the next billing cycle they were going to charge me for July as well. I asked are you going to reimburse for the 28 days of non use and she said "no" you just get to use the facility in July. I informed her that what she is saying is that I am actually giving you 58 days notice and that's not fair. She looked surprised and asked me "why are you arguing over $30.00?" I then informed her because it is my money and you are acting like my money is yours before you earned it. That being said I left cancelled my subscription as well. On Saturday 4 June I received a phone call from the owner threatening to go to my Command and to court If I did not pay the now $60.00 (for my wife and my accounts)and he would not cancel the account and take me to court. This franchise owner is rude and does not reflect the values of the cooperation. I would never recommend this place to anyone, and encourage those who are members find another location to work out. read more

I am not sure if I am more upset that I have been overcharged for a majority of my membership with this gym, or that the owner was so incredibly rude and aggressive that it made me feel uncomfortable. The owner's daughter sold contracts to myself and 8 other family members over a year ago, and now they will likely lose all of us as paying gym members. It makes me sad, because this establishment is not a good representation of the Great Bridge/Hickory community, and nobody deserves to be treated the way I was treated this evening. After several months of being over charged, I will bring them a copy of my contract tomorrow (because they claim it is missing) and I will gladly take my business where is it appreciated. read more

So I have been a member of Anytime Fitness for four years now. (Once you sign up you get to go to all of the locations) this is by far the most disgusting location I have been to. I'm aware that the members have the responsibility of wiping down the equipment after each use, but there is no way that the staff is also cleaning it like they should be for it to look this gross. I have never been in there when there wasn't sweat on the seats and cardio equipment sticky. The bathrooms are just as bad last time I went in there the shower floor was black and there was a bug squished in there. Even the toilet seats were gross. Don't get me wrong I know its a gym and its going to have some grime. But! Anytime Fitness is a franchise! They have quality and customer service standards! At the very least it should be sanitary! Also, what I think may be they worse part and serve as a WARNING TO ANYONE THINKING ABOUT SIGNING UP AT THIS LOCATION!!!!! They require you to sign in on a sheet at the front of the gym you have to write down your NAME, ADDRESS, PHONE NUMBER, AGE, AND EMAIL they do not dispose of your information at all they just let it sit out front for weeks for anyone who walks into the gym to see. But this is what happens when you have staff who doesn't really seem to care about their job or the company. Also the people who own this location also own the other Chesapeake location on Battlefield near the Chesapeake Hospital. read more