I am writing to express my disappointment with the customer service I received at the Life Time…read morePlymouth location on the evening of July 18th, 2026 at approximately 8:00 p.m. I brought two friends with me as my guests. Upon arriving, I was informed that the Plymouth location was not included in my membership and that, because it was after 6:00 p.m., my guest passes were no longer valid. My friend then offered to pay the guest fee of $50 each for himself and his father, but your front desk representative informed us that this was not allowed after 6:00 p.m. I fully understand that employees are required to enforce Life Time's policies, and I have no issue with the rules themselves. My concern is with the manner in which we were treated. The representative was rude, dismissive, and unprofessional throughout the interaction. Her tone of voice, attitude, and overall demeanor made us feel unwelcome from the moment we approached the desk. Good customer service requires treating members and guests with courtesy and respect, even when delivering disappointing news, and unfortunately that did not happen. As we were leaving, the representative used her radio to communicate with someone. I could not hear what she said, but as we were riding the elevator, a Life Time employee who appeared to be part of the security staff approached her and spoke with him, then pointed in our direction. This left the three of us confused and uncomfortable, especially since we had been respectful throughout the entire interaction and had not caused any disturbance. I did not catch the representative's name, but she was working the front desk at approximately 8:00 p.m. I respectfully ask that management review the security footage and, if available, the audio from our interaction so you can evaluate how the situation was handled. I hope management will investigate this matter thoroughly and take the appropriate action to ensure that members and their guests are treated with professionalism and respect in the future. Regrettably, this experience has left such a negative impression that I have decided to cancel my membership. Thank you for your time and attention. I look forward to your response. (The customer service is a black lady, possibly her name is Norma or something similar)

I love this lifetime! It's super close to my house and I love taking yoga and barre classes…read morethroughout the week. I feel like they are offered at good times and parking is typically pretty easy to find as well. All the front desk staff are very nice too and the instructors are great as well and always open to help with any questions. I wish they had a few more classes around 7 pm because it's great going after work since rush hour pushes the time I get home quite a bit.

The energy at this location felt pretty low when I visited. The layout is interesting with a bunch…read moreof separate rooms, almost like a maze of lifting spaces, but once you head downstairs it feels more cramped than creative. The turf area especially felt tight and there was a noticeable smell that made the atmosphere less enjoyable. The equipment quality was decent and the staff were about the same as other Los locations, friendly and easygoing. It seems to attract a mix of casual and serious lifters, which is nice. There is a small posing room but it is basically just a closet with mirrors. The cardio options were pretty limited too. Not a bad gym but definitely not my favorite Los spot. It just felt a little claustrophobic and there are better options in the city for the same price.

I had a great experience dropping into Los Campeones. This gym is HUGE (they have a whole lower…read morelevel that seems even bigger than the main floor), and if you are into "old school" style lifting gyms, you are going to love it here. They have a TON of power and olympic lifting equipment, including squat racks, lifting platforms, many different bars, and bumper plates. They also have a bunch of accessory machines and equipment, although I did not see a GHD. They have fairly good sized bathrooms, and lots of supplements incase you forget yours. Drop-ins are about $20, and parking is pretty easy.

I've been to a lot of gyms in the Twin Cities, and the YMCA Ridgedale genuinely stands out. The…read morefacility is clean, organized, and never feels chaotic -- even during peak hours. Parking is easy, which already sets it apart from most places in the area. The equipment is well-maintained, with plenty of machines and free weights so you're not waiting around. The staff is friendly, welcoming, and always ready to help without being pushy. The locker rooms are spotless, with good showers and enough space, which makes getting in and out smooth. What I really appreciate is how family-friendly the whole place is. The kids' areas, classes, and pool setup make it a great option if you're trying to balance fitness and family time. It's hard to find a gym that truly gets both right -- but this one does. Overall, this YMCA is consistently reliable, clean, and well-run. Whether you're working out, taking classes, or bringing the kids, it's one of the best community gyms in the area. Highly recommend.

I am a new member of the YMCA and love visiting. The variety of exercise classes available allows…read moreme to always have a plan for my workout and never need to venture into free weights or the treadmill area. I love the sense of community at this location and, like I said, the extensive group fitness classes. One feature I really love about this location is Kid's Stuff! Caretakers can bring their children here for some childcare while they work out, take a shower, or generally have a break from childcare. The parking lot is great, it's an easy location to get to, the facilities are clean, the staff is inviting. I love the Y!

The location for Mad Dog Fitness is the lower level of the First National Bank in Plymouth, MN…read more This location is ideal because of the easy access to I-494 and Hwy 55. For a consistently changing work out that will make you go back the next day just to find out what your going to do. I strongly encourage you to check out Marti's program. If you want cardio and core, see Marti for more!

Hitting 50 years old was a killer for me. Aerobic work outs just were not enough to change the…read moredirection mother nature was taking me. Mad Dog Boot camp has made a big difference in my health. I am stronger, firmed up, and stopped gaining weight. The spring floor is really easy on the joints and the barefoot work out helps me work on balance. If you are looking for a challenge that meets you at your fitness level from an informed fitness instructor I recommend Mad Dog Barefoot Fitness.

The best fitness experience of my life. I've almost been here for 3 years now. The CrossFit…read moredefinition is performing "functional movements that are constantly varied at high intensity." This CrossFit box brings all the best: challenging workouts, small class sizes (limited to 12 people), and a supportive community. To be honest, I was beyond intimidated to start classes here. I postponed it for a year to 'try and get into better shape'. I thought CrossFit was for elite athletes only & I was far from that. I eventually joined. What I found is an amazing community of people who were interested in being the best versions of themselves. I can clear my mind, follow the movements & get a great workout within a short period of time. Every workout is challenge that humbles me & makes me dig deep. Another thing I love is that I'm in & out in 1 hour. That's it. No more 2.5 hours at LifeTime Fitness fighting for a locker, fighting for a spot in class and showering. Each class consists of a warm-up, lifting series (15 min.), and workout (typically 20 minutes or less). It's not a cheap gym, but you get your money's worth. The instruction is personal, form is monitored closely, and everyone here knows your name. You are a part of something. You are held accountable (your friends will ask where the hell you've been if you don't show up on Monday). I'm in the best shape of my life, I look better at 31 years old than I did at 21. This CrossFit box is owned & operated by Jordan Below. He coaches most of the classes & has a couple other certified coaches help out as well. Everyone is here to help support your personal goals & Jordan is happy to offer advice and support with nutrition as well. I can't imagine working out anywhere else.

The coaches are extremely knowledgeable and friendly which is what made me make this box my home…read more Everyone is super nice and welcoming and the staff is super open to you scaling any workout as needed.

Lifetime Fitness in Edina is a state of the art gym and lifestyle establishment…read more It truly has everything you need: hundreds of cardio machines, weight machines, free weights, stretching areas, recovery area, fitness studios, group classes, kids academy (daycare while you workout), indoor pools, indoor hot tubs, steam room, saunas, showers, sushi restaurant, grab and go cafe, salon, and lounges with couches and tables to get some work done. Most impressive of all: the rooftop pools, bar and restaurant. It's truly one of the highlights of the city in my mind. Relax in one of the hundreds of lawn chairs, or grab lunch with a friend in the table area. Enjoy poolside service right at your lawn chair or even directly from the pool. Everything at the whole gym is kept impeccably clean and up to date. I recommend Lifetime Edina wholeheartedly.

Lifetime Fitness (Southdale) Review I like the bar at…read moreLifetime Fitness Southdale--interesting people come here. Since many people who focus on their bodies don't drink, I was curious about their "one drink at a time" rule. Turns out, there's an exception--if you order a chaser, you can have 8 oz of beer instead of a full 16 oz pint... for the same price. When I arrived, I ordered: * A glass of tepid water * A Jameson whiskey * A Guinness The bartender, who I know was hired with no prior experience and little training, served me a full pint of Guinness and then left for several minutes to handle something at the register. Meanwhile, I was getting thirsty. Beer doesn't quench thirst, so with a dry mouth, barely able to form words, I asked again for my water. She kindly brought it over. After I finally wetted my whistle, I asked about my Jameson. She told me I couldn't have it because I already had one drink. I asked if they served boilermakers. She said no. I asked if I could get a chaser with my shot. She said sure. Then she took my full Guinness, poured 8 oz into a glass, and dumped the rest down the drain. I tried to stop her, saying she should drink it herself or that I'd buy another chaser since my friend was joining me. But nope--she dumped it anyway. Now, onto my actual reason for coming to Lifetime in the first place--I was meeting a friend. When I checked in, I informed the man at the front desk that my friend would be coming to meet me and that she is autistic, so they should watch out for her when she arrived. He agreed. Yet when she showed up, she was told she couldn't come in because it was members only. Fair enough. But the real issue? She felt scared and uncomfortable because of their loud, stern voices. If I let them know in advance that she was coming and even gave them a heads-up about her needs, you'd think they'd handle the situation a little more professionally instead of making her feel unwelcome and anxious. So, here's my verdict: * If you're picky about service or don't like paying extra for chasers, you might want to avoid the bar. * If you're looking for good sushi, the salmon sashimi is well-priced and hits the spot. * If you're expecting considerate customer service, don't count on it. For a high-end gym that prides itself on service, this visit was disappointing.

Awesome gym, trainers care and provide personal attention. Open 24 hours, never extremely busy.read more

YoungQuest Fitness & Wellness Center distinguishes itself through its cutting-edge equipment. A…read morewide array of machines, free weights, and cardiovascular apparatuses that are readily available to accommodate beginners and seasoned fitness enthusiasts. The excellent maintenance ensures that all equipment is impeccable and greatly enhancing the overall gym experience. There is a lot of space and more than enough weights that you won't be waiting for them. The trainers are some of the best in the city. This fitness center allows me to focus on my training because there's no pretense, no need for "cool" workout clothing, age is not a deterrent. My level of fitness and my goals are 100% respected. Unlike most gyms, almost all of the members here actually are on friendly terms and you'll probably be greeted by name at the door. This also holds me accountable to show up and keep me on my health goals. Its so easy to give up but this place gives you that extra push to keep going. I need that and I am so appreciative that this gym and all the staff and members are such good people. Just meet the Owner Jason and you will understand. This is a gym that you should visit just one time. Once you walk in, you will understand what I am talking about. It is different (in a good way) then all the others. Wish I had photos but they are all over the internet.

very clean and Jason is absolutely the nicest person I've ever met! He is warm and welcoming even…read morewhen he trains his clients! I came from a lifetime gym and the environment is different! Enough equipment for everyone to use. No overwhelming smell of body order which is big deal to me!