Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

My clean out pipe was clogged and I thought my cap disappeared. Joseph was very knowledgeable and…read morehelpful throughout the process and took him less than an hour to assess the issue, offer a solution, and fix the issue. He even had to go and get another part because the pipe itself was broken and he had to repair it and put on a new cap because the cap was broken and logged into the clean out pipe. Absolutely would recommend again. Thank you for your quick and attentive work.

Excellent! Top notch work for a very reasonable price. Highly recommended! Will definitely use them…read moreagain!

I had a clogged skimmer line and called Austin Pool Leaks Solutions LLC (Odin Mejia). Great…read moreexperience. He arrived on time, quickly diagnosed the issue, and cleared a large blockage of leaves using a compressor. Problem solved right away. Very honest (no upselling), explained everything clearly, checked other lines, and cleaned up after. Also speaks English and Spanish. Highly recommend: professional, knowledgeable, and trustworthy. I will definitely call him again if needed! Thank you Odin!

Odin was very thorough in his leak detection testing. He also explained what likely caused the…read moreleak and proved a fair price solution. I felt very comfortable with his information and had him update my valves and new grout on the water line. ( late 1980s pool). Will not hesitate to use again when needed. Highly recommend.

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

I needed a plumber for a water leak in my bathroom. It can be overwhelming when this is your first…read moretime having a leak so I took a chance based on the Yelp reviews and it paid off! Patrick completed the job quickly and was very professional, polite, friendly, and helpful. The pricing was fair too. He went above and beyond! Highly recommend these guys!! (The location says Kyle but my house is SW Austin).

Missy took my phone call, was willing to get someone out the same day. Even at about 12pm! We ended…read moreup scheduling an appointment for the following day. They were completely transparent with pricing and they were honest about things that were necessary and not. The technician that actually came to our home was kind and pleasant. I had called around after talking to missy and their prices were the cheapest I had encountered!

Recently had issues with water pressure inside my home. Called Lakeway Plumbing and made an…read moreappointment. Very prompt response and service! LP was able to give me an exact quote over the phone. Awesome! LP replaced a water pressure relief valve, 3/4", and included excavation up to 18" deep. They charge $120/hr; very competitive pricing. No hidden fees. Total was $475, fixed within two days of initial call, 90 labor warranty, and one year parts. That evening...LIKE A SPA EXPERIENCE DURING COVID - THE BEST SHOWER I'VE HAD IN A LOOONG TIME! Thank you Lakeway Plumbing. Highly recommend.

Called to have them investigate a possible leak. They found it. Charged me $400 for the…read morediagnostics. At that point, they never responded to calls, emails, texts and attempted messages through their website to get the repair scheduled and completed. If you can't handle the job or are busy, you could at least communicate that.

Hands down our go to plumbers in the area. They consistently show up on time and never up charge…read moreus. Everything is reasonable and we couldn't recommend them enough

I think this business is the best of all plumbers in and around Lakeway…read more They are fast, and just incredibly efficient. They have been to my house a few times. I just love them.

Absolutely awesome. Great to run into a business that puts the customer first. I recently called…read morethem with a concern about a leak found near our water meter. They gave advice to have the city come out and check it as they would identify the issue for free. Turned out it was a city issue. Called them this morning with an issue with our plumbing and they were able to adjust their schedule and take care of us, same day. Polite, professional, personable, got the job done, and an excellent price. Kept mask on the entire time, as did we. I hope I don't have plumbing issues in the future, but relieved to know who to depend on, if I do. Highly recommend.

I have been using Hill Country Plumbing for some small jobs around my house and John has…read moreconsistently done a great job and charges fair prices. Last weekend John went above and beyond. I was in a panic with a hot water leak flooding my kitchen and John drove across town Saturday night just to turn my water off and stop the flooding and didn't even ask for anything in return. John is a real gem, you won't find a nicer plumber who really cares!