I've used them before and they did a great job again. My dog ripped up my carpet twice due to…read moreseparation anxiety , and they managed to take carpet from the closet and repair the damage to the carpet in the doorway. The best part is that when they put the damaged part in the closet it doesn't even look patchy or damaged so you can't tell. Really appreciate them coming out last minute and fixing this for me!

I was in the market to deal with a DIY/Bleach experiment gone wrong on my rental apartment's…read morecarpet. For this reason, I contacted San Diego Carpet Repair and Dyeing for assistance. On my initial call with the service, he illustrated how my apartment complex could sue me for thousands of dollars if I did not sufficiently remedy my damage first. For this reason, I set up a time to have him come to replace my stained spot with carpet from my closet. As my provided photos demonstrate, the carpet job in my office area is good enough. However, the carpet he inserted into my closet is comical. There is a clear line where his much darker/rougher new carpet meets my original. Seeing my look of distress when he showed me his completed work, he proceeded to tell me how my apartment complex was going to replace all of the carpets in my unit anyway because there was slight discoloration from regular wear and tear, to begin with. After paying hundreds of dollars, I am left with a mismatched carpet and a bad taste in my mouth from the experience. I would recommend others in the market turn to a service with higher integrity and commitment to doing a decent job.

When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

I had a very disappointing experience with this carpet cleaning service and would strongly…read moreencourage others to clarify pricing and expectations before booking. When I scheduled the appointment, I was quoted $102 for carpet cleaning and $75 for one gallon of pet urine treatment, for a total of $175. During the scheduling call I clearly explained that both the bedroom and living room areas were carpeted, and the quoted price was in line with other companies in the area. When the technician, Kevin, arrived and used a black light, he pointed out several puppy urine spots. Immediately after this, the price jumped to $325 for three gallons of treatment. The apartment had no odor and had already been treated with enzyme cleaners, so I was uncomfortable with such a large increase. After some discussion we agreed on $250, which was already significantly higher than the original quote. Another confusing point was that I was initially told the treatment could only be purchased in full "gallons," but when I pushed back on the price, suddenly the amount could be adjusted. The living room and dining area were also then priced as if the unit were a three-bedroom apartment, despite these spaces being discussed during the original quote. I agreed to proceed because I expected a deep carpet cleaning using the Chem-Dry system that was advertised. However, the actual service was extremely quick. I stepped out briefly and 31 minutes later the entire job was finished, even though the original estimate was about 1.5 hours for fewer rooms. The carpet looked only slightly cleaner and still visibly needed more work. When I raised this concern, Kevin dismissed it and told me I was "too young to understand." He attributed the results to traffic patterns, stairs (which had already been communicated ahead of time), and other factors. The tone of the conversation only became more respectful when my husband arrived. Later, I reviewed my home camera footage and saw that the carpet was mostly run over quickly with an agitator, rather than receiving the kind of detailed cleaning I expected. The carpet was barely damp afterward, which also raised questions about how thorough the cleaning actually was. Additionally, an area I was charged extra to clean was not cleaned at all because the technician felt it looked clean under a rug. If I'm charged for an area, I expect that area to be included in the service. When I contacted customer service to express my concerns, the conversation became defensive and dismissive. Ultimately the technician refunded the $200 I had paid, which I appreciate, but that was not what I originally wanted. I simply wanted the carpets cleaned properly. After moving furniture, preparing my home, and setting aside time for the appointment, the entire experience was frustrating. I now have another company scheduled to redo the cleaning. Overall, the experience felt rushed, inconsistent with the original quote, and dismissive of legitimate concerns about service quality. Pictures include proof of avoiding areas and Kevin getting in me (a woman) and my partners face when confronted with our concerns about higher cost lest time. I just wanted the job done. No well done carpet cleaning takes 31 minutes for three room that includes an 75 dollar per gallon added pet service.

Had a great experience with this company. Was able to get an appointment within a day or 2. Kevin…read morewas very professional, arrived on time, and did a great job of cleaning my carpets, including some stretching. Prices were very reasonable & was charged as quoted. Highly recommend and will definitely retain their services in the future.

Darren's team did a wonderful job with the deep cleaning for my home. Darren was highly…read morecommunicativ throughout the booking process as well as during the cleaning day itself. We have found our go-to home cleaners. Thank you, Darren and Team!

we enjoyed our quick turnaround service. With four couches, one rug and two kitchen chairs. I can…read morehonestly say I was not expecting everything to look like new. They treated old toddler stains, like Play-Doh and slime.. They have my highest recommendations.

Quick response/service. Great results for a easy cost. Advised us on how to care for our carpet.read more

Jason was professional and did a great job on my floors. Prices were great versus other places I…read morecalled. I would highly recommended this company.

Travis cleaned the carpet in my office today. I was so pleased by the final product. He was…read morefriendly and very professional. Quoted me a price and had no surprise extras. I would highly recommend Steamco and Travis to friends, family and other business colleges. Mike

Not a good experience. The technician was super nice but epic fail on the service. The job was…read morefairly simple, clean two flights of stairs in my condo. When the job was complete I asked the tech why he didn't clean the edges of the stairs and got a BS answer. I was afraid that the area clean would show a water stain from where he did and didn't clean. Well, just as I suspected there is permanent water staining in the side areas that he missed. In the areas that were cleaned, very little dirt came up because so little time was spent cleaning. Also, he didn't bother to clean the vertical area of the stair. Do not use this company!

If you have an issue with your home, call these guys! They're truly the best. From start to finish,…read morethey were honest, reliable, and incredibly trustworthy. Going through a restoration process can be extremely stressful, and I honestly don't know how I would have gotten through it without them. They walked me through every step, explained everything clearly, and were incredibly helpful throughout the entire process. They also worked seamlessly with my insurance company and made what could have been an overwhelming experience so much easier. They were truly a valuable team player and went above and beyond to help us. I can't recommend them enough! If you're dealing with any kind of restoration issue, give them a call, you'll be in great hands.

Sam and Nate are an absolutely amazing team! From the moment you make the first call all the way…read morethrough post-completion, Sam is incredibly communicative, responsive, and thorough. She answers every question promptly and provides detailed, honest explanations throughout the entire process. I've worked with quite a few mold remediation and restoration companies over the years, and unfortunately, many have been short, rude, difficult to work with, and extremely overpriced. These guys are the complete opposite. Their pricing is incredibly reasonable, their service is unmatched, and, most importantly, they are genuinely kind and care about their customers. I appreciate them so much and will absolutely be calling them for all of my water remediation and mold restoration needs going forward. If you find yourself in a stressful or difficult situation, give them a call!! They are responsive, honest, knowledgeable, and will get right on it. I cannot recommend Sam and Nate highly enough!

We had an unexpected kitchen remodel done by Restoration Solutions due to a water leak. The…read morekitchen was gutted from water damage. Jim Thurber was the Project Manager who walked me through the process of putting everything back together again. He actually worked with my Insurance Adjuster, and I didn't have to pay anything out of pocket, except for an unforeseen leak with wall damage after the initial estimate was done. He had his employees there around 8 am every day they were supposed to be there. Alex and Marcus (i am not sure of the names, but hopefully I got it right) did the drywall/patching of the mess of my kitchen. Then the cabinet team finished it off, painted everything exactly matching the original paint, and put all the appliances back where they belonged. The kitchen looked brand new, and everything was cleaned up afterwards. The timeline was as first estimated. If there were any issues, Jim took care of it! Jim communicated with me often, and he reassured me that everything will be done to my specifications, which they were. Great company! Wonderful project manager (Jim)! Fabulous employees!

Thanks you to Ely from restoration solutions, as a first time homeowner having a leak in your home…read morecan be extremely stressful, not knowing what to do Ely helped me along the way. He would even go as far and to contact adjuster and made sure we got approvals to get the bathroom back to even better condition than it was before. Also thank you to his team Gilberto and Mario who came to work on the bathroom it's beautiful and I couldn't be more happy!