I've been renting from Enterprise Rent-A-Car in Duarte for over 12 years, and this was by far my…read moreworst experience. I was charged $371 on my Citibank card, then the clerk tried to run my card again for the same amount. The second charge declined, and even after I showed proof on my phone that the first charge went through, she said she didn't remember processing it. I waited over an hour while they tried to fix it. Citibank even confirmed to them that the charge was approved--but they still did nothing and attempted to charge me again. I ended up leaving without a car, had to call an Uber, and arrived 1.5 hours late to Skid Row where I feed the homeless every Wednesday. That delay affected real people who depend on us. After 12 years of loyalty, this level of disorganization and lack of accountability is extremely disappointing. Do better

I ordered a minivan online, received a confirmation email, and used their app to check in, which…read morerequired my credit card number. On the morning of the reservation, I received a telephone call letting me know they did not have the minivan. WTF?! Someone else on yelp recently complained about the exact same situation, so Enterprise has a major problem. They connected me with their "customer service" line and the rep escalated it to a district manager. I never received a callback. Fortunately, Hertz had a last-minute cancellation and I was able to get the same minivan $100 cheaper. Needless to say, I will NEVER use Enterprise again. Please do not use your cut & paste answer letting me know how sorry you are and how much you value me as a customer. Save it for someone who believes you.

Avoid this location at all costs! Received a confirmation and upon arrival in the morning, there…read morewere computer issues and we were informed that they had zero cars and offered to call us back in the afternoon in case they received any returns. How can you confirm a rental and a specific time when you have zero cars. I've worked in this industry and was never even allowed to do things like this. Shame on Hertz and this location.

I had such a horrible experience at this location that I decided to cancel my car rental…read morereservation. The blonde lady at the front desk was so rude and unprofessional I had to walk out and leave. I got there 20 mins early for my reservation just hoping we can at least get paperwork completed, I understand the car won't be ready until 10:30 but since I was there 20 minutes early she basically refused to help me & said she couldn't till 10:30. I told her that if there's anything we can start now so I can get on the road by 10:30 once the car is there and she said no , she refused to check , to ask or to even look at my acct. she also said I should've called to change it to earlier time ( which I did call 3 times but they didn't answer ) I told her that I did call and she was so smug and said " weird you must've not called I've been here all morning " I had to show her my call log for her to drop it. She was so smug and unhelpful . I have no idea why they would have someone working like that, what is there to be mad at so early into the day. It's so sad because I was going to rent my car for over a week but due to their employee I canceled my reservation and walked out.

I rented cars from them during 2020-21…read more They had great quality cars It's family run and very organized no corners are taken.

I had the worst experience with this company, because my family and I rented a 12 to 15-passenger…read morevan a month in advance, and at the last minute, just a day before, they canceled on us and told us that either the price was incorrect or that they couldn't get us the van, when we had planned our vacation a month in advance, They notify us that they can't get a van just a day before. We had our vacation all set for a long road trip to another state, and it turns out they couldn't do anything about it. They don't send you email messages, they don't send you text messages on your cell phone--only phone calls, and if you don't answer, that's the excuse they give you. They don't let you know ahead of time. So, I do not recommend this company; they don't take responsibility. Oh, and to get your money back, you have to make a bunch of phone calls because they don't take care of that either, They ruined our vacation just a day before when we had everything ready. I recommend you go to other, safer companies instead. They are not reliable; do not waste your time, do not waste your money on this agency

Worst rental service ever $60.00 charge for extending my…read morerental customer support no help at all will never rent from them again

Trash ass rental service. Rented a car from CA, battery died over night (no we didn't leave the…read morelights on or do anything to cause the battery dying), went to a location in NV and they basically told me it wasn't their problem and to figure it out. They even told me I would have to replace the battery myself. I called the CA location and they told me to figure it out with NV roadside assistance. Trash ass service! So frustrating! What was the point o buying insurance and all this protection shit if at the end of the day they try to blame the customer or give you the run around to call multiple numbers! Trash trash trash!

Had a spectacular experience renting from RV Sprinter. Selected the 22" Mercedes Sprinter camper…read morevan to do a road trip to Zion and Brian Head with another family. The space was great, onboard restroom and storage and cooking was a huge help. Can't wait for our next trip! The diesel engine got great mileage and once I got the hang of driving the oversized vehicle it was a very steady and easy trip. We banked 1200 miles in 6 days. Couldn't have managed it without this Sprinter van from RV Spinter easy pick up and drop off. Easy to text or call. Truly happy with the experience!

This is the spot to rent a Camper Van. Superior service in every way. Easy, simple, kind, friendly,…read morehelpful, awesome. My wife and I love this business so let me elaborate: Rental: I was just inquiring about renting a Camper Van from Todd and he explained everything about everything. I took up his time like crazy asking all kinds of questions day after day and no matter how much I called at inopportune times he would always answer with a positive attitude and give me the low down on any questions and concerns. He even called me to say that he had put the van aside for me and that people were interested and wanted to offer the van to me first. I couldn't miss out so I finally booked. What a guy. Picking up the Van was great and easy. I showed up and Todd wasn't there but Tom is there working hard to make everything work and polish all the details on the cleaning. He takes the time for the tour, gives tips, friendly and helpful in every way even under the immense heat and more obnoxious loads of questions. On the road: I never had an issue but if i had some concerns or forgot how to work something, Todd would always answer or call back shortly after. I felt safe knowing that the Van is very well maintained and that I had someone REALLY there if I needed it. The Pleasure Way Vans that are available are top of the line comfort for these camper vans, and it was really enjoyable to travel in it. We did 3500 miles and did amazing things and stayed at amazing places. All this trip wouldn't of been as special without our home on wheels. Its fun and very convenient to always have everything with you. I could talk forever about how special this company made our trip and if you are still reading and not calling to reserve then let me cut it here so you don't waist anymore time.

Brian strikes again! In a good way!!! My niece was having…read moreissues with her car. She called the tow truck and was told that it could be her alternator. She called a mechanic's shop and was told it would be about $1400. She called Brian and he told her over the phone that it would be about $1000 but bring it in so he could be sure. She brought the car to him. He discovered the battery was bad and sold her a battery for $200. She was prepared to pay for a new alternator and Brian could've taken advantage of that but he didn't. His honesty is why I tell everyone to go to Brian's. He will be our mechanic as long as his shop is there and he is the one running it.

Brian was an outstanding guy. You can trust his workers, you can trust him. But now he has sold…read morehis business .. I'm gonna truly miss brian and his shop.. there is a new person there. He seems like a very good guy. But charges double. Wish everyone luck wherever they go.

I'm thrilled with the exceptional service provided by Gomez Party Rental. Their Delivery Service…read morewas prompt and on schedule. I especially appreciate the variety of party packages they offer, which made planning a breeze. I highly recommend them and look forward to using their services again soon. With summer just around the corner, I'm excited to throw more parties and know I can count on Gomez Party Rentals to make them unforgettable! Me gustaría agradecer a Gomez Party Rental por su excelente servicio. La entrega fue a tiempo. Me gusta que ofrecen varios paquetes de fiesta. Los recomiendo con gusto y pronto volveré a utilizar sus servicios. Con el verano a la vuelta de la esquina, estamos listos para las fiestas que se aproximan.

Amazing pricing, great communication and quality products! Rented 4 60" round tables , 40 chairs…read moreand 4 umbrellas for a private event. I shopped around with several vendors and Alex had the most competitive pricing around! He definitely gained a lifetime customer.

Made a reservation on line 10+ days before renting. Day before get a call the box truck I rented…read morewon't be available only a lower cost cargo can but they would make price adjustment when I'm there. When I arrived they tried to charge me double my quote and guy just kept saying "it's the computer , I can't change it". Finally he was able to get back to the lower reserved price of the box truck but not able to reduce price or give any concessions for getting a smaller vehicle than what I reserved and was quoted. I felt scammed and to make things worse the cargo van was missing sun visor on the drivers side so the drive was rough. Very bad experience.

Terrible service and company filled with nothing but NOs. They take your deposit and reservation…read morebut call you a day or two before to say they can't fulfill the reservation. Bryan was so incompetent he couldn't even call another location and find a truck. Don't waste your time with these uneducated fools

Quick and accurate quick response time upon initial inquiry. Great prices. Stayed in touch via text…read morethroughout. Dropped off and picked up items exactly when they said they would. Great people to do business with.

I used Dina's service for Thanksgiving. We rented white padded chairs and plastic tables. They were…read morein great condition, and the padded chairs were comfortable! They brought the chairs/tables the day before, which is always helpful to get everything prepared. I will definitely use them for future events. Highly recommend!

Mike asked me for a top list of cars I wanted and got me the first car on my list. He asked me…read moreabout the trim and features I wanted for the car. My car was delivered in a few short days. I highly recommend his service!

It was my first experience of buying the car at MK Auto group and work with Micheal. Rating: 1000…read more/100 And it is amazing and helpful for everything. He made everything go smoothly simple and faster for me than any dealer. Do not worry about car, just talk to him, and your problems is solved in just seconds. The process of buying was very satisfying and I would love to buy another car with Micheal or introduce him to my friends in the future.