Family owned and run business. Great customer service from first contact with Crystal in the…read moreoffice, Chris and Frank Jr at 1st appointment, also Frank, Chris and Frank Jr at install. I needed a new garage door and opener and they had installed a new door for my son at his house. I gave them a call and scheduled an appointment for them to come out and measure my current door. Chris and Frank Jr. came out and they were very friendly and we discussed the job. In less than a week I had my beautiful new door and extremely quieter opener installed by Frank the father and his two sons, Chris and Frank Jr. They cleaned everything up afterwards and took away the old door. The price was good and the service was great! I highly recommend them.

Quick response and excellent service. While they were very busy, they still made time to provide…read moreservice in changing the springs on our three car garage doors. 5 STARS:)

Long story short: my husband backed into the garage door because it wasn't fully open, and the…read morebottom retainer fell out like it was quitting its job. We tried to reinstall it ourselves -- spoiler: impossible. BMS Garage Door to the rescue. Travis came out, confirmed the old retainer was done for, and returned the next day with a new one. Cut it to size, installed it fast, and the door is good as new. Paying with Zelle was a nice/easy option. Great service, fast fix, and zero judgment about our "garage door vs. car" incident.

I called them for a malfunctioning garage door opener that no longer would open the door. Travis…read morecame out and reprogrammed it and it works again. He could have easily sold me a new unit but instead he just charged me a service visit. Very honest people! Thank you BMS.

A truly professional company with an excellent staff & technician…read more Prompt and on time. Great work installing the tension springs, Paul! Saved me from the exposure to personal injury. I'm in healthcare and seen too many of these garage door tension springs injuries. I highly recommend hiring them!

Unprofessional experience. Tech said it was his first time…read moreinstalling this type of motor- left me with zero confidence. Changed rates the day of -saying the motor price increased. Refused to deduct the initial $85 show up fee as they said they would. Was $200 less elsewhere AND a better motor and experience. To no fault of theirs when they came out in December my garage door was momentarily working so they greased it up and stated they still need to charge me $85 for the appointment. They stated they would reimburse that if I purchased the new motor through them. I reached out for them to purchase the motor. They responded quickly and said they would be here tomorrow. The next day when they came, they had no notes as they said they previously did and were not prepared to install. I did confirm the rate was the same as it was in December. The next day they show up, increase the rate and refuse to deduct the initial fee for showing up. As if that were not enough, they were very unprofessional. While on speakerphone I heard them complaining about another customer as well as giving the current technician a hard time about telling me how much the motor cost. It was very uncomfortable. After trying to calm the Owner down and repeating myself four times that I'm only asking them to do what they originally agreed upon he suggested that I go somewhere else. I agreed. He then repeated my name multiple times telling me to be careful because other people with charge more and swindling the rates with me saying it was a good deal. I said this is unprofessional and walked inside. They kept calling and stayed onsite a bit knocking on my door. They also stated I needed a more expensive Genie replacement. Turns out I did not. The LiftMaster is what another vendor is using and is overall a better motor and $200 less than what they were charging. Update: They did apologize afterwards and refunded the initial charge. Then called asking why I put this review up. Because it was my experience and wasted time. I had to hang up- then received another text- again very unprofessional.

I can't say enough good things about ProTech Garage door and the owner, Sam Pastella. After…read moreexperiencing frustration (upsell, scare tactic) with another company; I was referred to ProTech by a very happy, long term customer. Sam came out immediately and assessed a potential spring failure. He is very knowledgable; thorough in his inspection; and gave me information that allowed me to make an educated; no pressure; informed decision. I decided to order new springs and Sam, gave me a VERY fair price. His estimate is detailed, and includes all of your fees. No surprises after the fact. He kept me updated the whole process, even was able to get the springs sooner than expected and fit me in to his already busy schedule; to get the job taken care of. He was meticulous in his work, (showed me at completion; all the new parts he installed) and finished with a full service of my door ( includes tightening all screws; lubricating all moving parts, etc. ) He made sure everything was cleaned up after and hauled away the old springs. He even wiped down my wall, where he thought he "might " have scuffed it. *** I can't be more pleased with ProTech Garage Door and SAM! He is a very honest, ethical, and kind person who I HIGHLY recommend for all of your garage door service needs. I am so happy I found him; you will be too. *Note, ProTech Garage Door ( is a small business; owned by Sam Pastella) located in Oceanside, CA 619-699-9175. Ask for Sam...he will take care of you! He covers all areas of San Diego.

I had a sudden and frustrating garage door issue at my apartment - the spring snapped, cables came…read moreloose, and the door wouldn't respond to the motor at all. Since my motorcycle is stored inside and it's my main transportation, I needed the problem fixed quickly. I submitted a work ticket to my property management, and they promptly called Sam Pastella at Pro Tech Garage Door Service (Vista Garage Door Sales). Sam and his partner Mario responded right away and handled the repair efficiently. They replaced the entire spring mechanism, reattached and properly adjusted the cables, and had everything working smoothly in no time. The job was done swiftly, cleanly, and without any hiccups. What impressed me most was how they went the extra mile - after resolving the main issue, they lubricated the entire chain, pulleys, and other components to help prevent future problems. That thoughtful attention to detail really stood out and showed their commitment to quality work. Sam is professional, reliable, and truly customer-focused, and his team delivers the same high level of service. My property management was very pleased with how quickly and effectively this was resolved, and so was I. If you're in the San Diego or North County area and need garage door repair, maintenance, or service, I highly recommend reaching out to Sam Pastella at Pro Tech Garage Door Service. You won't be disappointed! 5/5 stars - outstanding service and workmanship.

My mother had an issue with her garage door opener working property. Dan arrived on time and…read moreresolved the problem in an efficient and prompt manner. His fees are reasonable and he is friendly and professional. It made my mom's day! Glad we now have a family garage guy to call when needed. Thanks Dan!

Dan is the man. Fast, smart, and reasonable. I'm a lifetime customer. Answered all my questions.read more

I called elite door systems this morning and asked them if they can do a small wire disconnection…read morerepair. Hector was super helpful, very responsive, and within three hours he came out and same day and charge a very reasonable price! He lubricated the secondary garage door at no charge...! Will use them again in the future! Very professional! Good job Hector thank you again !

This is a great company from start to finish. They were easy…read moreto reach, arrived on time, provided a great service with a great price! I would call them up in a heartbeat if I needed them again. Very kind and respectful too! I can't say a single bad thing about my experience.

I needed a new spring installed for my garage and Spencer and his team knocked it out of the park…read more They provided an up front quote which was very competitive and responded to all my questions/concerns quickly. They were punctual and were able to do the job quickly and neatly. Awesome job and great customer service!

Spencer contacted me right away and was able to come within 1 to 2 hours. I just asked him to come…read morethe following day in the morning. He let me know 30 minutes before and 15 minutes before he was on time and did a great job. I highly recommend him.

When I purchased my place, the garage door wouldn't even latch…read more It was a type that you had to manually open with a key and pull up. The key wouldn't lock it. So before even moving in there I knew I had to get the garage door replaced. I looked in different apps for garage door companies to quote a price yet not all were in my budget range. Then my coworker recommended Dave to me. When he spoke with me he fully communicated what would be fit. He asked if I wanted the button by the door, I was unsure. He said he will give it to me anyways. He hooked up the LiftMaster with MyQ capabilities. So I just use MyQ app to open and close my garage door. Life is a lot easier with that. He was very informative, communicative, efficient, and easy to work with. I will def use Dave again for other upcoming projects.

I was referred to Dave to get our new garage doors. He is very prompt in being able to come out and…read moreprovide us a quote. He kept in touch with us as we are deciding when to do the install. His guy was able to show up and install everything in one day. The garage doors are nicer than we have ever had. We got garage door openers with Wi-Fi so we can now open our garage door with our phones. I would highly recommend reaching out to Dave to provide you a quote for your new garage doors!