We don't live in this area and we were only here to visit. . .however, my kids had so much fun…read morehere. There are so many things to do, although the trampolines are the main attraction, there are interactive games, all kinds of hoop and holes to go through and and obstacle course with balls. We stayed for a little over an hour and we were exhausted. If you are in the area, I highly recommend coming here with your kids!

The photos in their website are very deceiving. We were there yesterday, April 2, 2026. The…read morefacilities, play areas, and the floor area look OLD and UNTIDY. There are a lot of things need to be fixed. About half of the playing area is DARK/DIM. There are NO blocks and ball pit. We will never go back here. It was such a 'scam' because the money that we paid is not worth for kids and whole family experience.

Let me be the first to say: I fear trampoline parks. Truly!! I've heard so many horror stories…read moreabout bringing your little ones here and there not being enough enforcement with separating age groups in the trampoline jumping section. The older kids easily get too excited and trample the little ones without meaning any harm. That being said, we were invited to come for a birthday party and made a promise to ourselves that we'd leave the second it didn't feel safe. Plot twist: our kids spent soooo much more time enjoying the parts outside of the trampoline area. They went nuts for the ball pits (boy did I have to get over my ick of germs fast) and crazy slides. They had a blast!! This Urban Air is huge so you need to keep a close eye on your kiddos at all times. But we really did have a great time.

If you are selling ticket packages with pizzas starting at 4 pm, at least have pizzas available…read more They need to order them from outside and then still there is no guarantee they order enough. Kids went hungry cuz there's no pizza until 7:30.

This is one of my toddlers favorite places to have an indoor few hours of fun! The location is…read morealways clean and the staff is always nice. You can never go wrong with taking your kiddos to Chuck E. Cheese. Getting the fun pass where you can unlimited times per month is a great deal as well!

This Chuck E.Cheese is freakin awesome!!!!! For being a Chuck E. Cheese of course. I highly…read morerecommend this place. We had our oldest son's birthday there so we got the Birthday package with the hostess and well worth it. She was A+++ We brought 11 kids there from 18-7 boys and girls and they had a blast. Yes, not a ton of games but we had the unlimited games for 2 hours from getting the birthday pass thing...worth it!!!! Plus we got to dance with Chucky and the hostess got everybody pumped up then the man or woman or whatever he identifies has comes out ....Chuck E. Cheese!!!!!!! Took pictures with him the kids danced the Chuck E. Cheese song with him. We paid a lot but worth it...all the kids came home saying they had so much fun.

It was amazing. My favorite was the avocado one where you could smash some avocados and make…read moreGuacamole, amazing place. I recommend it.

It really feels like checking into a whole little city which is such a neat and creative concept…read morefor kids! I haven't seen anything quite like it. Everything is so well thought out: there are eateries where kids can make their own pizza or learn how yogurt is made (and then enjoy it!), a gym, pest control station, bank, fire station, theatre, news set, Spotify recording studio, flight simulator, the list truly goes on. How cute is it to "check in" at an airport security line? I absolutely loved that concept as it was both a clever and immersive touch! However I'd like to think it was meant to function as a real security checkpoint as well, but I did notice that even when alarms went off, people weren't actually checked. Entering a place full of kids, that was a bit concerning. It's a great idea, but I hope they take that extra step to ensure it's not just for show and that safety is truly prioritized. I also appreciated that it wasn't overly crowded during our visit, which made the experience much more enjoyable. From chatting with others, it sounds like that's not always the case, and I can imagine it would feel overwhelming if it were packed. That said, I do wish more of the "establishments" and activities had been open. It seemed extremely short-staffed, and quite a few areas were closed or without staff to guide the kids. I would've loved to see the theatre in use, the taco stands open, and the upstairs space available -all of those plus many others were closed during our visit. For the activities that were open, the staff seemed stretched thin and outnumbered by the children. There really needs to be a better system for timing and scheduling. Maybe a sign-up or reservation system for each activity would help -- running from line to line only to be told it's full (or canceled) gets frustrating. I think that's what the Fast Passes were meant for, but even then, breaking up groups that had already been waiting together felt inconvenient. Allowing everyone to reserve activity times would make for a smoother, more enjoyable experience for guests and staff alike. The wristbands were a great idea, definitely appreciated and necessary. They keep parents and kids honest about ages and ensure kids only join age-appropriate activities. They also track their "earnings" and likely serve as a security measure too, which I loved. However, with the short staffing, there needs to be a better process for scanning them in and out of each area. Waiting for scans, especially on the way out, delayed us from getting to our next scheduled activity several times. The adults only IKEA inspired lounge was a nice touch for those with slightly older children who can run around more independently. For the age group I was with, and given how unorganized the staff and session timings were, there was no way we could've left their side but I can definitely see that space being a great perk for other adults. This is what I could understand adults being charged for, outside of being able to simply get away with it as you can't and wouldn't send your children in unattended, I don't understand adult entrance fees. Other than it being a deterrent for those who do not have children to enter with. It would also be nice for maybe an informative video before entering to make kids aware of "earning" and what deducts from their total points, what's available to do, etc. almost like a "briefing before heading into the city" It's a fun and clever concept overall, but I think a few operational, staffing, and security improvements could make it truly exceptional. No photos to post as they include children. I didn't think to take photos of all of the empty, non operating areas. But again, it's truly its own little city with a variety of places.

This is impressive! Pool with water park, nice multipurpose facility, ample parking, trails, and…read morewas perfect for a triathlon event! This is great for all no matter if you are on wheels, cane, foot, or being carried! Excellent job Plano!

I love Oak Point! The pool is really nice, though it gets hopping on weekends and weekends. Expect…read moreto share a lane most times. The showers near the pool area also don't get the warmest. These are overall minor issues. The weight area is well stocked for a gym of that size. The memberships are super affordable. I like that your membership gets you into all the Plano rec centers. Discounts for Plano residents or those who work in Plano. They have a rock climbing area, indoor track, pool, table tennis, events, classes, and more. I also appreciate that the radio they play here has family friendly music unlike some gyms I've visited. This area also connects to a jogging/ biking trail going to Oak Point/ Bob Woodruff. It's a great launching point for an active adventure!

We always have fun here for birthday parties! Their deal for parents or guardians makes it doable…read more Parents only pay half if they want to play too. They pay nothing if they don't plan to play. My only complaints are that they are often slightly understaffed but that's probably not their fault ‍ and every time we go there the kids get sick but that's probably parent's fault. Employees are always very nice and helpful.

We hadn't been in about four months, and we noticed several changes right away. Refills are now…read more$1.61, which was surprising since they used to be free. The loaded fries were $5.49, and for what we got, it honestly felt like a rip‑off. They used to come as waffle fries with a huge portion that actually felt worth the price. Now it's a tiny serving -- more like a teaser -- and definitely not the value it used to be.

On a weekend especially after everyone's been home-ridden from the winter storms, it was a terrible…read moreexperience. Very crowded and infractions everywhere. The trampoline area specifically had a sign saying no "flips" and I see this black kid flipping continuously smack dab in the middle in plain view. This is my first and biggest critique. Staffers need to enforce their own rules better. I will say though later on I did see more staff presence eagle-eying the areas. Wonder if someone brought it up to them or what. In any event, just a lot of brats and parents who probably could care less not following the rules. For example, in the warrior course area.. kids were entering from the exits, cutting in line, and their parents just chuckling like it's just swell.

Took our five-year old grandson to Urban Air for the first time, despite some of the negative…read morereviews and he had a blast. Lotsa different activities for the price, facilities seemed reasonably clean, staff were moderately engaged and the pizza was actually not bad. We went on a weekday and although school was out for the week, no wild, unruly, foul-mouthed teens.... Just a bunch of stay-at-home moms. I'm sure we will bring him back soon.

Very organized and busy place for children of all ages. Pretty lit with ample lighting and kids…read moreengaging place. Our children loved it and burned out their energies with varied category of exercises. Trampoline bubble jumping slides, elliptical bike games, and many more. It's got so much to explore and enjoy. Definitely worth coming and having fun as family and parties.

The kids love it. That said, be careful what you sign when you pay. Even though we said one month…read moreonly and don't renew they did auto-renew monthly! Our mistake for not catching it immediately but when they're expressly told not to renew they shouldn't. Just beware! (Giving it a 3 because for kids it's a 5 but check in and financially I'd give it a 1 so we're averaging. If we get a full refund less dates actually used I'll change the review.)

Cheeky Monkeys is a fun spot for kids and overall the facility is clean and well maintained. The…read moreplay structures are engaging and my child really enjoyed the experience. That said, the biggest issue during our visit was staffing. There didn't seem to be enough staff present to help monitor the play areas. Older kids were frequently in the 3-and-under section, and parents were walking into the soft play area with shoes on, which kind of defeats the purpose of having a designated space for little ones. Still a good spot for kids, just could use better monitoring.

Got to visit this location over the weekend, and overall we had a great visit. We liked this…read morelocation better than our first visit because the smaller kids area was better set up than another located we visited. The toys, mats, and everything else was much more presentable too because it is a newer location. Their party room was a great size, and the set up for the party was lovely for the kids. My only complaint was that the room was stocked with any supplies so anytime you needed something you had to hunt down a staff member and ask them to grab stuff when they should have had those items already stocked in the room (i.e. utensils, napkins). Overall enjoyed our visit and would recommend to other families looking for a safe, newer place for kids to enjoy and burn off their energy.

This was a great idea! We did the advanced lazer tag and both kids and adults had a great time!…read more Even did it at night and it was AWESOME! Had an issue with a couple of the guns but someone was on call to walk us through rebooting them. Will definitely do again and Freedom Fun USA always called us back and worked on getting us a price that was in our budget! It was a win win!

This was a great experience. I wish they had volley balls, but they showed up early and played…read moremusic. I would definitely recommend it.