Let me be the first to say: I fear trampoline parks. Truly!! I've heard so many horror stories…read moreabout bringing your little ones here and there not being enough enforcement with separating age groups in the trampoline jumping section. The older kids easily get too excited and trample the little ones without meaning any harm. That being said, we were invited to come for a birthday party and made a promise to ourselves that we'd leave the second it didn't feel safe. Plot twist: our kids spent soooo much more time enjoying the parts outside of the trampoline area. They went nuts for the ball pits (boy did I have to get over my ick of germs fast) and crazy slides. They had a blast!! This Urban Air is huge so you need to keep a close eye on your kiddos at all times. But we really did have a great time.

If you are selling ticket packages with pizzas starting at 4 pm, at least have pizzas available…read more They need to order them from outside and then still there is no guarantee they order enough. Kids went hungry cuz there's no pizza until 7:30.

It was fun but could us updating. Fairly decent crowd for a Wednesday evening. Staff was helpful,…read morepolite and engaging.

So much fun I've been here several times. Love tiny DOTS ice creams, & cherry red Slurpees &…read morejumping . It's really fun. Handicap ramp is available for those who want to go up to the trampoline level to watch their children. Also they have lockers, & shoe cubbies.

We don't live in this area and we were only here to visit. . .however, my kids had so much fun…read morehere. There are so many things to do, although the trampolines are the main attraction, there are interactive games, all kinds of hoop and holes to go through and and obstacle course with balls. We stayed for a little over an hour and we were exhausted. If you are in the area, I highly recommend coming here with your kids!

The photos in their website are very deceiving. We were there yesterday, April 2, 2026. The…read morefacilities, play areas, and the floor area look OLD and UNTIDY. There are a lot of things need to be fixed. About half of the playing area is DARK/DIM. There are NO blocks and ball pit. We will never go back here. It was such a 'scam' because the money that we paid is not worth for kids and whole family experience.

Two of my boys go here once a week and they absolutely love it. I personally like the way the class…read moreis structured. It starts with circle time, then free play, group obstacle course, free play, then end with circle time. So they get to practice patience and sharing while also getting to run out some energy and play free! I definitely recommend this place for anyone with littles under 6. It's a really great, fun environment

This place is lacking luster. It's a terrible lime green color for starts but also seems old and…read moredated. A refresh / revamp is overdue. Took my children here for a session and they ended up getting terribly sick. I should've known they didn't clean or sanitize just from the looks of it. Unfortunate really. The workers are nice but I didn't find this to be the best option for us. Hopefully they start to take cleanliness and sanitation more seriously. Will check out other similar places!

Good place to allow kids to open play with others. Variety of toys and jungle gym with ball pit…read more Was a fun place to have a toddler birthday party.

Awesome place to take your kid mine loved it. She was worn out with all the activities this place…read morehad. There's also a trampoline in that van and not many places have one of those. If I'm in the area I would definitely go again.

This place is really great! My niece has gone here a few times. She absolutely loves it. The staff…read moreare very friendly and helpful as well. We go here all the time and don't mind the drive to get here. It's all worth it when we get to Cheeky Monkey and see that sweet smile of hers. 10/10 would recommend this place to anyone who wants a designated play area. It has definitely became a place me and my family go to frequently.

My grandkids love this place! And I love that I feel more comfortable in this space with them than…read moreother activity places. The staff is helpful and very nice. The center is clean. The staff monitors areas so big kids are not overpowering the little kids areas. There's three levels of climbing/sliding for the kids to enjoy.

I came one afternoon and they have been charging my credit card for 11 months on a bogus membership…read morethat I never signed up for. Scam artists - be very careful and do not provide your credit card information while at this location.

My son and his friends went to ninja kids today. At some point some stranger stole one of the…read morefriend's cell phone from the cubbies. My kids told the manager Jordan. It was a zoo as it was a Saturday. We weren't able to find it so we left our name and info before leaving. Within two hours Jordan called- he/she had watched footage and located the person- called them- told them they needed to return the stolen phone and they're bringing it back! Kudos to some stellar customer service!!! This manager is a true testament to honesty, accountability and reliability. He/she should be highlighted for their outstanding commitment.

We were there for years. If you want just some recreational classes for a youngster for a short…read morewhile, it's fine. I would not recommend ANYTHING else.

WOGA always done an amazing job hosting my kids' birthday parties! We had a party there yesterday…read morefor my daughter and they were super helpful with setting up, interacting with the kids, distributing food, and clean up. The kids have always had a blast and it makes for an easy, fun party!

On a weekend especially after everyone's been home-ridden from the winter storms, it was a terrible…read moreexperience. Very crowded and infractions everywhere. The trampoline area specifically had a sign saying no "flips" and I see this black kid flipping continuously smack dab in the middle in plain view. This is my first and biggest critique. Staffers need to enforce their own rules better. I will say though later on I did see more staff presence eagle-eying the areas. Wonder if someone brought it up to them or what. In any event, just a lot of brats and parents who probably could care less not following the rules. For example, in the warrior course area.. kids were entering from the exits, cutting in line, and their parents just chuckling like it's just swell.

Took our five-year old grandson to Urban Air for the first time, despite some of the negative…read morereviews and he had a blast. Lotsa different activities for the price, facilities seemed reasonably clean, staff were moderately engaged and the pizza was actually not bad. We went on a weekday and although school was out for the week, no wild, unruly, foul-mouthed teens.... Just a bunch of stay-at-home moms. I'm sure we will bring him back soon.

Could Be Better -- Needs Some Improvements…read more I was really excited to go to Urban Air, but it didn't live up to the hype. The place was packed, which is understandable, but there didn't seem to be enough staff around to keep things organized or safe. Some areas felt a little chaotic, and a few of the attractions looked worn down or not well-maintained. The prices are pretty high for what you get, especially when certain features weren't even open. Also, the food was just okay -- not something I'd go there for again. It has a lot of potential and could be a fun spot if it was cleaned up a bit and had better supervision. Probably not coming back anytime soon unless they make some changes.

We've been here a couple of times for kids' birthday parties and a school field trip. My kids (ages…read more4 and 6) love it and are always asking when they can come back here. Every time they visit, they get a special pair of Urban Air socks with rubber tread on the bottom, which is required here. My kids take the socks home and it's a brilliant piece of marketing. The layout and attractions all seemed pretty okay. One weird thing is that directly above the birthday party tables there is a harness course. See my picture. If someone were playing on the harness course, they would be raining down dust or potentially falling and being caught by the harness directly above the birthday party table. I wouldn't want my kids eating at the table looking directly up at the kids above them as it's a choking hazard. Really strange choice. Keep in mind that playing at or having a birthday party at someplace like Urban Air does come with a real risk of injury as a friend's child seriously hurt herself at a birthday party like this. It's a general risk. The parents' lounge upstairs is a little lackluster besides having a spot where you can sit and watch your kids from above. I also brought my one year old kid, hoping they would have a toddler place space, but there's nothing for a toddler to do there, ages 3 and up I would say.