Got rear ended on the highway an hour from home. Arvin from AC Towing and Recovery was our literal…read morehero. He got there within the hour, loaded the car on the flatbed then helped load us up in the cab of his truck, all within a few minutes. He not only talked to us the whole ride, he made us laugh and feel so comfortable and calm after a very unnerving accident . Arvin is a true professional obviously taught by true professionals. Keep up the great work AC Towing!!! -Kelly

0 Stars. Got my car towed in Schenectady by a DIFFERENT COMPANY. When I called the city, I was told…read moreAC had my car. (Not their fault) BUT when I called their Schenectady office "Vinny" wanted to confirm my information then send me to the Albany location saying my car was there. Was sent on a wild goose chase by this company for them to not even have my car. Got to the Albany location and he asked about who I spoke with on the phone, told him not sure but they were rude. He instantly named Vinny. Don't know how their towing is, but I know they just wasted my whole day making me run around for a car they never had yet said they did.

Interstate Northeast helped me get a new Avis rental car after the tire on the rental developed a…read moredangerous tire bubble. Within 2 hours of being contacted by Avis, these folks had picked up the old car and delivered a new one directly to me - despite the freezing rain. They made the exchange quick and painless and were super helpful in getting me on my way. Thanks so much for the help yesterday.

February 2022 Interstate Northeast answered my insurance's and my roadside assistance call that my…read morecar was stuck in ice in street parking outside my apartment. The driver was young, probably in his 20's. He dinged my car (I paid for it to be fixed and a rental which cost $1100). I watched the driver hit my car as I stood and watched. I said, "You hit me." He said, "I thought you were spotting me." He immediately got out and took pictures of the damage and asked me if it was already there. Within days, I learned from my insurance company that the driver and Interstate Northeast were saying that the damage was preexisting. My insurance could not investigate because the damage cost was below my deductible. I have proof of when he arrived with the automatic text. The driver is saying the photo was taken before the work began. If one were to dissect the photo evidence, they would see the timestamp is 40 minutes after the time of arrival. Interstate Northeast does not care to help me.

I had a lot of trouble with the place I bought my car from and was fed up with their service or…read morelack there of. My fiancé exclusively brings his Hyundai to Don's. (if he can't do the work himself) I figured it couldn't hurt. Normally they don't do warranty work. (because it's a pain on their end.) The service was very quick and the two guys I met where very kind and patient. They even explained parts of my warranty that I wasn't aware of. The total bill before the warranty came out to be $176.03. After my warranty $113.04 Which may not seem like much but compared to Goldstein's $600 And Hyundai $276 I went home happy.

Don has always done right by both my girlfriend and myself. He has worked on all three of our cars…read moreand have always satisfied. Price is fair, a little less than the dealer, tire prices are fair all and all I'm a fan. I recommend Dons Auto Service.

Adirondack Towing is the best. I had an engine stop alert in my motor home, a 40' diesel pusher, up…read morein the north country just outside of Ticonderoga. 35 other tow firms passed but John took the job and drove 107 miles out of his way to get me off the side of the highway. He called me when he took the job and told me he'd be there around 9:00 PM. He arrived at exactly 9:00 PM. He was careful and methodical and treated my coach as if it were his own. I appreciate that! Highly recommended - thank you John. I can't say enough good things about you.

Western Express called for two repairs on my Wabash 53 ft van trailer before I arrived. Easy…read morelocation to find and park. Super clean shop. They do excellent work in a timely manner and I was back to work and still made my appointment in Baldwinsville, NY.

Very nice owner. Professional. Take there work serious. Picked my car up from Florida to ny took a…read morewhile but that's expected I guess due to weather and etc

They delivered my car a week after the date and they never communicated to say notify them, I…read morecalled them and they did not answer the phone at the 3 numbers they have and when I gave him a Bad Star The owner of the company called me with threats and with bad words I have the Recorded conversation and evidence of evidence text messages. I don't trust this company. Bad bad company.

Hometown gas station. Full service. Also does a lot of business contracts for gas for fleet…read morevehicles. The local AAA repair shop and towing. This was a father and two sons running the business last time I was in town. They are fair and quite good at mechanics. They are generally reasonably fast as well. Probably do not have the best of diagnostic equipment on the market but seem to do quite well regardless.

Came highly recommended, did not disappoint. Attentive service, only wish I had found them sooner…read more Terrific. Richard L

Dale is the BEST and that says it all !! Extremely capable, honest & fair comes with the territory…read more(HIS). We are so lucky to have him in our corner. What more can I say! Ken Kavanagh

My car was repaired above my expectations and on time. He even repaired a few items that were not…read morea part of the original estimate at no additional charge. I would go there again.

It was a bad experience. I see other reviews on google stating that he is a nice guy, but…read moreunfortunately being nice is not all it takes to do good business. I had two cars, one that had an interior fire, and the other of the same year/make/model that was drive-able but old and beat up. I went to him in early June for the job, so that he can take the body of the burned car that was in excellent condition, and put it on the drive-able car. He told me that he would do the job in the second week of July, and he would like to first order the roof and quarter panel brand new rather than take it from the burned car. I gave him the deposit for that on July 7th, left him with the drive-able car, and I scheduled the burned car to be shipped to him two weeks later. Well, it turned out he didn't do the job at all. In early August, I stopped by and saw that he didn't do the initial job, and he had only swapped the hood of the car, no roof or quarter panel work. I explained to him that the roof is the most important task because the sunroof of the drive-able car had a leak in it. A few weeks later I stopped by again and I saw that he had changed the doors...so I had the same conversation with him again about the roof. A few weeks after that I stopped by and the fenders and trunk were changed, and still no roof...same conversation again. I eventually started to call him once a week, and later multiple times per week. It was going too far. His excuse in August for not doing the work was that it was too hot. In October the excuse was because it was raining all the time. Finally in November, I became flabbergasted to find out that he never attempted to order the roof until that first week of Nov. He told me that he finally attempted to order it and found out that he can't get it new anymore, so at that point he wanted to cut out the roof of the burned car. Ok, so I said let's do it. The weeks began to pass by again, and this time his excuse was that it was snowing all the time and can't cut out the roof like that. On two occasions I offered to buy him a large tent just to get the job done, but he would stay quiet. He continuously promised me he would get the job done, kept giving me new dates two weeks down the road, and when that date would come, he would do the same thing all over again. Finally after Thanksgiving I had enough and had the two cars taken away from him, to a body mechanic that was recommended to me in Gilboa. Frank was able to make good, and give me a discounted rate for the work he did, which was good enough to cover me using a triple-A tow for the drive-able car, and $350 to tow the burned car. I'm willing to give him here two stars instead of one, for his ability to attempt to make good, but the truth is that I would not have chosen him if I knew this would happen. He seemed to have good reviews when I checked him out. If I had seen a review like this, I would have chosen some one else. I had 2 other shops, not including the one in Gilboa, that wanted to do the job, but wanted to make me wait until Sept. Frank said he would do it in the second week of July, even pointed at his calendar with I was with him saying, "I'll get it done this week" as he rubbed his finger back and forth on that week on the calendar. I explained to the new mechanic in Gilboa what had happened, and he felt bad for me, and made me wait only 3 weeks instead of 3 months before getting to the job. Then, the new mechanic, all in a single day, (1) cut out the roof from the burned car, (2) cut out the roof from the drive-able car, and (3) welded the other roof into the drive-able car. He said on at least 3 occasions, "I don't know why that guy in Gloversville had so much trouble with a roof."