I had dropped my laptop, and the back panel had somewhat separated, with certain internal…read morecomponents shifted around. My screen was fine, but the laptop would power off when certain areas were touched. Eventually, it would just power off as soon as it turned on. I finally had to get it fixed and was looking for a business that offered great service and was affordable. This place fits both requirements. They were able to fix my laptop in less than an hour and for an amazing price as well!

I wish I could give 0 stars…read more I took my iPhone in for a battery replacement, and when I got it back, the screen was broken. To make matters worse, nobody informed me upfront that the replacement battery would not be a genuine Apple battery. This information was only buried in the fine-print disclaimer, which was not easy to notice or understand. The staff should clearly explain to customers before starting any work that an Apple battery will not be used and make sure the customer agrees. Damaging my phone during a battery replacement and failing to clearly disclose the use of non-Apple parts is completely unacceptable. Very disappointing experience, and I would not recommend this service.

Maureen C. The Fix…read moreMy Phone (Gaithersburg) store is the place to come for any of your phone repair needs! My phone had a battery ready to expand within the phone case (very dangerous). This was due to overly charging the battery. Zuly, a phone tech assistant, informed me that due to safety issues, I needed to have it fixed immediately. Upon her further inspection, she told me that Fix My Phone could most likely fix my phone. Zuly evaluated the phone and ordered a battery immediately. All of this was done on a Friday, and the phone was ready the following Monday! The phone is now operating as if it were a brand new phone! I could not believe the results. Fix My Phone (Gaithersburg) saved me time and the purchase of a new phone, and I was totally blown away with the professionalism and expertise of its staff. I cannot say enough good things about this particular phone repair experience. If anyone wants to have their phone repairs evaluated and given a fair assessment and price, this is definitely the place!!!! BTW, Service, Quality and Value were definitely of the highest standard. If I could give a 10 star rating, I would! Again, many, many thanks!!!! Maureen C., Satisfied Customer Gaithersburg, MD

i've been using the Gaithersburg FixMyPhone for several years and these guys are great. They've…read morefixed the phones every time. If you have issues with yours, I highly recommend this spot! Thank you Zully for your help during my recent visit. Thank you for being honest and showing me that my daughters phone was working and actually didn't need repairing. You guys have my trust and my patronage!!! L.Lee

Excellent service today by Ibrahim. He was very quick, helpful and professional. Located on the…read moresecond level near Pandora, this kiosk isn't hard to find. I usually go to the location at Metro Center, but the screen protector for my phone has been out. They recommended I try this location. I'm glad I did. Since I purchased a Zagg screen protector when I first got this phone, the replacement one is $12. It's worth it because it would cost much more to get your screen fixed!

I went to the kiosk for a warranty covered screen protector replacement. I worked with Sam. He…read moretold me that my protector was not Zagg and that neither he nor Zagg would replace it unless I purchased a new protector (i.e., he refused to honor the warranty, under false pretenses I believe, and was pushing me to buy a new protector). I know for a fact that when I bought the screen protector at AT&T, I was told that it was Zagg and covered by lifetime warranty. It turns out that I had registered the protector when I bought it, it was a Zagg protector made for AT&T, and it was covered. Sam also appeared to charge inappropriately for my husband's warranty replacement. The reason Sam stated for the charge does not align with information on Zagg's website or his reasoning for not replacing my protector. Long story short, I would not trust this kiosk for a warranty replacement, and I would not give my business to someone who is untrustworthy.

These guys are criminals, avoid at all costs. Take your phone there only if you have ZERO…read morealternatives. Repaired my screen with a cheap low grade screen and the promise of life time warranty...few days later my screen was unresponsive with a scratch. I came back to take advantage of the warranty and the guy asked me to pay $55. The guy looked like a straight thief asking for $55 and didn't even care.

Thank you for the best and quick solution to my iphone screen replacemet great service and help…read more My screen looks better than ever I highly recommend this place for any phone repair . Best thing is I was able to shop in the nall while my phone being repaired ..)) Definetly a pleased customer and I will be a returning customer

Adrisse is amazing and fixed my phone brand new. Had my battery replaced and now it is back to 100%read more

Parts sales service what more could you ask for five stars especially to the repair team member…read morenamed AD

Gabe at FixMe Wireless just replaced my iPad battery. His price was significantly less than all the…read moreother repair shops in the area and -- once he had ordered the battery -- his turnaround time was only about an hour. (Ubreakfix wanted to keep my device for a week!) To make matters even better, Gabe is a really nice guy!

Angie was so professional and caring her customer service was beyond amazing beautiful lady. The…read morestore looks great by the way I will be back soon! And give her a raise!!

DO NOT bring your phone here. This place is a scam. They ask for cash, then put a crappy quality…read morereplacement screen on your phone. Then, a day or two later the screen cracks they throw their hands up and say they don't have any responsibility. I've had my iPhone for 2.5 years and never ever had a screen issue. My screen turned turned green which prompted the need to fix it. Now, suddenly, in 24 hours I have a cracked screen after coming here? Save your time and money and go to Apple.

I have gone there yesterday to purchase a phone case for my new iPhone and when I first walked into…read morethe store the associate came up to me and asked can I help you and I asked if they have cases for the phone i have and they took one look at my phone and they had some really good cases for the iPhone 15 pro max, and the case i picked costed 20 dollars now that is a really good deal

This is a kiosk in the Arundel Mills Mall, near the food court (neighborhood 2). This is my first…read moreexperience getting a phone screen repair so I have nothing to compare to. Normally I am not rash, and churlish enough to toss my phone on a carpeted floor expecting it to land safely. No it bounced and hit the frame of a antique sewing machine, so perfectly that it cracked the screen...okay confession over. So this process took a week and 3 trips. I am willing to accept that some of the overall length of time is "supply chain" [they didn't have my screen model in stock]. However my only knock is the said they would call and never did. I called a few days into the wait. Young man said it was there, so I made the trip (not that far, but still not without hassle). When I arrived he looked around (I would argue that should have been done when I called) and was told to come over. All good we all make lazy mistakes sometimes. Young man was otherwise professional and polite. Anyway the work was done correctly, phone looks like new and $100 lesson in being an impulsive dolt was worth it. Lesson learned, get more sleep during the week, get some exercise, manage stress better so you don't have to go through this first world problem, a dumb problem to create for yourself.

fixed my phone on my lunch break. Great service and great price. Definitely recommend.read more