Our adorable but evil cat ruined our Dell laptop. With his vicious little claws, he gouged out the…read more8, i, o, j, k, l, m, comma, period, alt, and space bar. Then he chewed them. Then he played hockey with them. I had ordered a new keyboard from Amazon, hoping to replace it myself. But the instructions lost me with terms like "DIMM A memory module cover" and warnings to "ground yourself by using a wrist grounding strap." I decided this was a job for professionals. Dupont Computers wasn't cheap - Our laptop was out of warranty, so the minimum labor charge was $95. But they're convenient and professional. On our way to Lauriol Plaza around the corner, we dropped the laptop off. As our brunch check arrived, Dupont Computers called my cell phone to let us know the job was done. Easy! And the new keyboard looks and works great.

These guys basically stole $50 from me. I took my computer in to have it looked at, and I was…read morepromised that within 24 hours they would do a diagnostic and that at that point I would have the choice to pay only a $45 diagnostic fee or else pay to have them fix the problem. After the diagnostic (which was not completed on time), my computer was simply working properly, so I expected to be charged only the $45 diagnostic fee. Instead, they billed me $95 for repairs, even though I was never given the promised estimate or even a proper diagnosis of the problem. I don't like being lied to or stolen from. Go elsewhere.

Great people and fair price and amazing result and repairs are done in a timely manner.read more

Very professional service and very knowledgeable with his service. Will recommend this business to…read moreanyone that needs help with a phone

RefuGeek owner Irvin Mason and his talented team employed their uniquely multi-faceted skillset to…read morefuture-proof my home while a whole house renovation was underway. They coordinated with the renovation contractor and did an awesome job of running CAT6a wiring (and other shielded cabling) throughout my 5,000 sq ft home to create several smart home technologies, including: * Ethernet wired computer network, fast and reliable connections to the network and the Internet. I now have both wireless (with Wifi access points) and wired networks controlled by a very sophisticated smart panel. * NVR with security night vision cameras covering all sides of my home 24/7/365. * Smart video doorbell and 10-tones chime. * Wall-mounted TVs throughout my home with all cabling behind the walls, and one ceiling-mounted TV and an iPad dedicated to security. * Wiring and control panels for automated shades for every window and patio door throughout my home. * Wired video intercoms in all bedrooms and main hallways. * Powerful antenna system in the attic with splitter connections to all TVs. * In-ceiling speakers and in-wall subwoofer with network A/V home theater receiver and related devices such as an amplifier and extender. The RefuGeek skillset is highly recommended to future-proof and enhance the security of any home; and can even enhance the quality of life for those who live in any home. Norman M. Riverdale, MD

Very helpful and prompt..didn't take long and explained everything to me before he finished..will…read morebe using them again and recommending them to my friends and family.

I bought a refurbished IPhone 13 here with a supposedly A rating. I was told that I had 30 days…read moreto return the phone if I wasn't happy with it. I had problems with the phone from day one. I eventually decided to return it as it didn't provide me with the functionality I need and that I had on my previous model 11. I returned it within the 30 days and at first they said they wouldn't take it back despite it being in the exact same condition as when I bought it. Then they agreed to take it back but only returned me 60% of the purchase price to my card. A normal business re-shelfing fee is ~15%. The staff themselves are very nice so I blame the owner of this store for caring more about profits than being true to your word. Avoid this store.

My Iphone 10xs screen cracked and Mohamad had it fixed in a few hours. A few weeks later, the back…read moreof my phone (same phone) cracked. Mohamad again came in for the rescue and had it fixed and ready for pick up with in a few hours. He is very professional and a pleasure to deal with. I would highly recommend anyone who has phone issues to stop by and have him look at it. I would go back to him if I ever had phone issues in the future!!

Randy and his team provided excellent service. I first emailed them with pictures to ask what kind…read moreof sound system I could install with the pre-existing wiring in our new home. Randy replied within a few hours to note that the wiring was outdated, and present some other options. I ended up hiring Smart Home & TV Installs just to hang our new tv (opting to deal with the sound system question down the road). They had a booked schedule but were able to squeeze me in 5 days after the initial request, and on the day of the install texted that they were free a bit earlier if it worked for me too. During the install, they wore masks (properly! no chin straps) and boots and were efficient and careful. The finished job looks great. I would hire them again in a heartbeat, and will use them for future home theater projects.

Randy and his brother Amilcar were fantastic. They were running behind but kept us in the loop the…read morewhole time and still came to do the install even though it was pretty late in the evening. They mounted our 65 inch TV and made sure it was perfectly centered above our fireplace while expertly concealing all wires. We couldn't be happier with their service. We will surely use them soon for other smart home installations around the house. Highly recommended!

The guy is so nice. The prices are ideal. I would recommend this place!! He is fast at repairing as…read morewell! Go here for any phone repairs !

I bought a cellphone August 5 and was supposed to pick it up August 6 but no one has answered my…read morecalls or been at the shop for the past 3 days. I just want my money back or cellphone.

Lincoln and his team were great! They came by quickly to give us a quote and despite our slow…read morebureaucratic procedures was able to set up and install the equipment. He then walked us through it and even helped us troubleshoot an issue we were having. Now our residents feel safe and secure with security cameras covering both entryways into the building. Highly recommended!

Highly recommended. Very professional and great customer service. Has been very helpful with…read morevarious things.

I needed speakers installed in my living room and he installed them without damaging the walls more…read morethan necessary. The Best Buy people that came earlier said they would be only able to install it while making holes in the wall, near the floor under every speaker and also some holes in the ceiling of the basement and they would not repair those holes. Glebe was able to much smarter without any visible damage so no repairs were needed. His charge was a lot lower than Best Buy so I tipped him well.

I don't like leaving negative reviews, it takes a lot for me to do so. Especially when it comes to…read morea small business that's been around awhile like Glebe TV. But my experience with them was bad from start to finish. After my TV suddenly stopped working, I sent Glebe TV an e-mail they have listed on their Facebook page (because their website doesn't work) asking for more information. After 2-3 days passed, I got no response. This was a sign of bad things to come, but I disregarded it as no big deal. I then called them, got the needed information, and dropped off my TV a couple days later. They charge a $95 non-refundable deposit fee to get an estimate, which can be applied later to the cost of repairing the TV. While dropping off the TV, I was told I'd get a call in "a couple days". A couple days came and went. I called 14 days later after never hearing from them. They still hadn't even tested the TV to see what was wrong with it. I'm frustrated, but continue to wait. I call back a few days later once again and no status updates. At that point I was then told a technician will call me "first thing in the morning". This call never came. Finally, after 20 days they called me first and gave me an estimate. So just to be clear, I paid $95 dollars for an estimate that took 20 days. For me, it would've cost another $200 or so to fix the TV so it made more sense to buy another TV. If I would've known it'd take 20 days to get an estimate, I would've never went to Glebe in the first place. They never apologized. I asked for some type of refund for the lengthy and expensive estimate and lack of communication on their part, but I was met with dismissive attitudes and kept getting the run-around to call back at another time. At this point, TV's have become throwaway items and in most cases it's probably more cost effective to just buy a new one. I don't recommend you take your TV to a business that can take up to 20 days to give an estimate, does not initiate contact with their customers, and is dismissive/unapologetic to it's customers. Very disappointed.