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    Apple - Leawood

    2.8 (224 reviews)
    Closed Closed
    Updated 2 months ago

    Apple - Leawood Computers Photos

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    Jason G.

    I've been here several times. I recently came here during the pandemic. They have a really good system in place to allow people into the store. Once inside my sales rep did a great job of finding out what I needed and was able to answer most of my questions and if he wasn't able to answer my questions he found somebody that could. The thing about Apple I like is that they don't try to oversell you. My sales rep did start off on the higher end but after finding out my needs he quickly understood what I should buy.

    Tong Y.

    I love the Apple Store, but this particular store is always really busy. In addition, there's hardly any parking. It just goes to show the popularity of Apple products. One of the Genius Bar employees said he circles twice to find parking after lunch.

    Michael L.

    Apple stores can typically be chaotic. This store is one of them however like most apple stores the staff is plenty and they are quick to help or answer questions. The space is always clean and plenty to look, touch, play with. Staff from my experience were beyond friendly and outgoing.

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    9 days ago

    Helpful 1
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    8 months ago

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    3 months ago

    Set an appointment quickly and easily! Expect them to repair my phone with the same ease and speed! Love my iPhone 17!

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    3 years ago

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    9 months ago

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    1 year ago

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    8 months ago

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    9 months ago

    Helpful 2
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    2 years ago

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    2 years ago

    Helpful 4
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    2 years ago

    On time with appointment, knowledge staff. Very experience.Easy to find store, clean interior

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    5 years ago

    Helpful 2
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    3 years ago

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    1 year ago

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    2 years ago

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    6 years ago

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    3 years ago

    Helpful 2
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    2 years ago

    Helpful 3
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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Helpful 3
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    4 years ago

    Helpful 1
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    4 years ago

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    5 years ago

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    2 years ago

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    5 years ago

    Phenomenal service. Larry was outstanding and didn't let me leave the store until I had everything I needed w my new phone Thanks. Maria g

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    7 years ago

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    3 years ago

    I came here for a Apple class, employees were nice. A bit crowded, 5 stars for customer service.

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    7 years ago

    Helpful 1
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    9 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 6

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    Review Highlights - Apple - Leawood

    He offered us to make a Genius Bar appointment if we wanted to spend more time and one was available in less than 10min so we stayed.

    Mentioned in 4 reviews

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    Geeks or US

    Geeks or US

    (6 reviews)

    Been using Geeks or Us for several years. Recently had a situation where I couldn't log into my…read moreWindows 10. It caused a big problem and took me offline for over a week. Called Clyde on a Sunday and the Geeks came in and were able to save my info to a different computer over the course of the week. It saved me a lot of headaches. They've always done a good job for me.

    After a less than ideal week of self-employment challenges, I slipped into a tremor-inducing panic…read more Though I had backed up my MacBook Pro two months prior, that was little comfort when I got the gray screen of death. I called Apple, worked through their suggestions and set up a Genius Bar meeting for a few days later since their bookings were full. Needing a quicker solution, I called Geeks or Us. Clyde answered and said that he would be right over to check out the problem. When he arrived, he had the screen working as normal within 10 minutes, and found that the machine was overheating. The fix was a pretty involved endeavor. So, he took my workhorse of a computer back to his shop. However, since I needed those files that I hadn't backed up locally in the past 2 months, he went above and beyond by extracting my hard drive and mounting it into an enclosure- allowing me to access all of my files while he repaired the heat issue. As a small business owner, with lots of irons in the fire, I need reliable and quick vendors that help me serve my clients. Geek or Us and Clyde are an amazing asset that I will use over and again. Skip the huge repair shops and go with Geeks or Us for the personal service and excellence that you need and want.

    Device Pitstop - Overland Park

    Device Pitstop - Overland Park

    (8 reviews)

    I wanted to give a better rating, really I did! The guys who work here were pleasant and seem to…read moreknow their stuff. But... the communication piece was totally missing. Brought in a very old laptop for repair. After several weeks without hearing anything, finally called them to check in on the status only to find that during a customer software upgrade I had been lost in the shuffle. A dozen days later, called back only to find out that they were still working on options and would call back. No call came so I called again and was told that since our laptop was so old it was not really worth fixing (not terribly surprising, but I wanted to try!). As I mentioned the guys here are nice, so we brought in a second laptop for repair and decided to sell the first one to them for parts. (Recycling at it's best!) This time around I still found that if we didn't call them, we had no idea what was going on. In the end the second laptop was fixed to our satisfaction but we didn't know how much it was going to cost until we came to pick it up. When it came time to settle up the credit for the first laptop and the repair on the second, I noticed the coupon we had brought in when we dropped off the first laptop had been lost. Luckily when I pointed out it was missing from the final receipt they made good on the original offer. I will be checking yelp for new reviews before I came to this place again hoping to see there has been improvement in these two areas: -Communicate with your customers on a timely and regular basis -Clearly communicate (at least estimates) of what the cost will be

    The new manager and the crew helped me when I shattered my phone. They provided me with a brand new…read morecell phone, offered me multiple different options, and helped me in every way possible. They didn't once say there was nothing they could do, they figured it out regardless of how long it took. Recommending to all my friends that need any phone help.

    Apple - Leawood - computers - Updated June 2026

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