Very good place to buy a car, cars are all handpicked, checked and serviced good people and good…read morecars

My son had some repairs that were needed to be done and it was outside of his warranty by 1 month…read more I called Mr. Steve Williams and explained the situation. He got it to where we paid the warranty pricing!! It was such a BLESSING and I'm thankful for salesmen like him that not only take care of you during a sale but throughout the life of the vehicle!! Thank you for all that you do Mr. Steve!

Paul is not only the nicest guy, he's very straightforward. Took my car for an AC issue and he was…read moreable to quickly diagnose it and gave me options for my repair. His billing system and invoicing is easy to understand and itemized. We dropped the car off and it was ready when he said it would be. A lifetime warranty on the parts and he gave us a warranty for his labor. He explained everything to us and advised on next steps, if needed. It is challenging to find a good mechanic. It is impossible to find an honest mechanic. We were blessed to find both with Paul. Awesome guy and ethical in business. I don't have to look for another mechanic, he will get all of our business!

Paul of Monart Motors is a great guy, honest and didn't try to upsell me parts or services I didn't…read moreneed. Went to him in peak summer for car with no AC, most places charge a surge price due to the need BUT he came in with a very reasonable diagnostic rate and got my car blowing cold again. They also have discount for using debit card or cash which is very nice. Only thing I can say in the not so great column would be communication; once car was dropped off, I waited 5 hours then called myself to get update, got the update that car was almost done in another 45 min. After and hour and half and time being 4:30(20min drive and they close at 5:30) decided to head that way to make sure I get the car back at end of the day. When I was pulling into the parking lot Paul called to advise car was ready for pickup.

Tried many cars here and found them all of great value. It was hard to settle on just my car but…read moreit was a winner and everything I needed for my daily drives. I can totally see me again coming back in the future. Great customer service and they made it easy to buy a car!

Took my vehicle in for service. The staff were very attentive and quickly helped me get checked in…read more The text message communication with my service advisor was a plus. Really liked the access!

Been going there for years before it was Cooley. So far I've only been there for oil changes and…read moremaintenance under the Cooley brand and that has gone good. Easy to make an appointment, got in and out on time. No pressure to buy other maintenance items.

RICHARD CAMPOS!!!!!!! No wonder he is salesman of the year most of the time…read more On March 14th I bought a car at discount and of course Richard was my salesman. The car I choose had a tear on the drivers side door, Richard said they would have it fixed. fast forward to March 18th my daughter took my car in to have it fixed So now we are in the Pandemic of the covid-19 on the 22 of March I called discount to see if my car was done, no answer 15 mins I called no answer. So I called Richard on his personal cell phone and he informed me they were closed due to the virus. But he went out of his way on his time to find out if my car was done and it was so Richard gave me the address to where my car was. I didn't quite know where that was so Richard was already in Ft Worth with his wife and agreed to get my car for me but that wasn't the best of it not only did Richard get my car for me he delivered it right to my front door. Little does Richard know how much he possible saved me that day, you see I have respiratory issues I was just getting over having food poisoning so me going out with this virus going on is almost impossible. So you see in my eyes Richard Campos Is not just salesman of the year he is My friend of the millennium Faithful Discount Customer of 16 years Linda Kyle

Bought a car 5 months ago for some reason I haven't gotten my sticker and every time I call they…read moresay we would call u back... hellos mfs it's been 5 month already got a ticket and 100% they not taking care of it. DO NOT BUY A CAR FROM HERE!!!!

Hats off!!! I was needing to sell my car and had reached out to several other establishments and…read morechose to go with you all; and I am so glad that I did! The entire process was seamless. I was greeted with a friendly smile and a kind question... what can I help you with from Sandra at the counter in the Business Department. I was then connected with Brandon, one of your Business Representatives. He already had my file ready and knew exactly what he needed to do next to get me taken care of quickly; in which he did! He was very customer focused; very kind; very good listener and answered every one of my questions. He was very detailed as he was taking me through the forms to sign. He confirmed that I made the right decision coming there and he really made me feel like a part of the Carmax family; even though, that was my first time ever visiting this location. The entire process was very smooth and very quick; which made my experience at this location, a very awesome one!!! I would definitely recommend family and friends to this Carmax location on Anderson Boulevard, Ft. Worth for any of their car needs!

We were trying to purchase a car for my sister-in-law and identified one at the Carmax located in…read moreFort Worth. I made an online reservation to view the car. Unfortunately Carmax cancelled the reservation three times. Each time I had to call to have the reservation reinstated. Today, my sister-in-law drive from OKC to Fort Worth to see the car. I drove from Sugar Land Texas. Before Arriving at Carmax, I telephoned to advise I would be paying cash by wire transfer from my bank. After arriving at Carmax at 11:30 am today, my sister-in-law did a test drive and was ready to conclude the purchase. After a one hour wait, we were advised Carmax would not release the car if we paid my wire transfer. At 2:00 pm I arranged for my bank in Houston to issue a cashier's check at their Fort Worth branch. We were advised the local branch would be closing at 3:00 pm today. We returned to Carmax at 2:30 pm and handed them the cashier's check. They spent the next 20 minutes trying validate the check drawn on Merrill Lynch! Finally at 3:51 pm we were allowed to take delivery of the car. Only a 4 hour wait. This was my third purchase from Carmax and unfortunately my last.

My mom had a great service experience today!! Thanks T.J.!!!…read more We've bought 17 new Toyotas so will definitely keep Family Toyota in mind for our next deal!!

Every time I come here I'm treated very well. Was brought in and able to trade in my truck, get…read moreinto the exact same trim just brand new, reduce my payments, and put no money down. Always easy, and look forward to my next experience! Patrick was easy to deal with and made the process smooth.

I really don't like leaving negative reviews, but I feel it's important to share my experience. I…read morepurchased a car from here in September of 2024, and ever since I left the lot, I have had non-stop issues. At first, it was small fixes, but over time, these turned into major repairs--totaling nearly $10,000 within six months. When I reached out to the dealership a couple of months after my purchase to express my concerns and ask for a thorough inspection, I was told that because two months had passed, they couldn't do anything. It's clear that these issues existed before I bought the car, yet I was left to deal with the financial burden. I feel like I was sold a lemon, and I'm extremely disappointed. Unfortunately, I am now stuck with this car, but I want to warn others to be very careful when purchasing from this dealership. I highly recommend getting an independent inspection before buying from here to avoid a similar experience.

Recently purchased a Jaguar from Alex and the entire process was outstanding. The team is very…read moreprofessional and courteous. The selection is top quality-very nice cars and the prices are very good. I would definitely recommend the company! We need to shop them!

Pretty good car test driving AND buying experience: if you're clueless and can't pay attention you…read moremight feel like the haters but you can reject all add-ons and pay the price on the website. I would do it again in a heartbeat!

Awful. Awful. How does this place have such high ratings on Google? don't waste your time here…read more Came in as a motivated buyer with an 7pm appointment and waited over an hour before giving up. This place can't even keep an appointment- how can you trust them with your next vehicle? Don't set appointments you have no intention of keeping. It's simple- respect your customer's time and you'll probably get more sales. Edit: okay the high ratings on Google makes sense now. based on all the "positive" reviews posted on Google today- this place is definitely using bots or something to lie to you. Stay away.

March 25, 2026 My…read moreService Advisor Hung Ho is the absolute best! he is very professional and nice and makes you feel welcomed My Honda is a 2017 accord and I have been taking my car here ever since I bought it The technicians do a great job on inspecting my car Kudos to everyone!!!

I purchased my vehicle from Vandergriff on July 1, 2026, trusting that the recent service history…read moreprovided by Vandergriff meant I was buying a safe, properly maintained vehicle. When my car started making an awful metallic rattling noise, I tried to schedule an appointment with Vandergriff sevice department but they were days out and I needed it looked at ASAP. Hiley Acura was able to get me in the next day and provided me with a loaner car. China at Hiley is amazing!! What they found was alarming. According to the records, Vandergriff had performed a brake inspection and replaced the rear brake pads on June 9. Just over two months later, Hiley Acura determined that my vehicle was unsafe to drive. Their inspection found that the rear brake job had been done improperly, including missing clips necessary to properly secure the brake components. I offered Vandergriff video evidence and documentation from Hiley Acura showing the faulty brake work. When I contacted them the refused to help me whatsoever. I'm a single mom who works in the public school system, and I simply cannot be without a vehicle for days. I had no choice but to have the repairs completed immediately, costing me nearly $2,000. Vandergriff is now refusing to honor their workmanship or reimburse me. Apparently, their customer service philosophy is: take your money, hope nothing goes wrong, and if it does.....good luck. When it comes to something as serious as brakes and vehicle safety, I expected accountability from a dealership. Instead, Vandergriff chose to leave me with the bill. Think twice before trusting them with your vehicle and especially before expecting them to stand behind their work.