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    Pack Auto Group

    3.0 (2 reviews)
    Open 8:30 am - 5:00 pm

    Services - Pack Auto Group

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Pack Auto Group Car Dealers Photos

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    9 years ago

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    14 years ago

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    Texas Cars Direct - She wants me to buy this for her Dad

    Texas Cars Direct

    (97 reviews)

    North Dallas

    I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

    I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

    Sam Pack's Five Star Ford - Rags left by technician in engine.

    Sam Pack's Five Star Ford

    (233 reviews)

    The reason we drove 68 miles one way to do business was 100% due to the Car Pro Show recommendation…read moreof Five Star Ford Carrollton. The buying experience started with Rocky Wall a little over a year ago. After I described exactly what I wanted, Mr. Wall did his due diligence and found 'our' truck on a freight car in Mesquite. Great buying experience. Fast forward to Jan, 2026, our truck developed a problem and would not leave our garage under its own power. I called the dealer and talked with Mr. Trey Russell, Mr. Garrett Tidman, and Mr. Will Miller. They, each one, reassured me that I would be taken care of! What an understatement! That team sent a wrecker, picked up my truck, fixed it, and returned my truck to me! I have never encountered customer service like Five Star Carrollton provided. First rate employees taking care of the customers! They earned my business! I will stay loyal to Five Star as they stayed loyal to me. Doug Plume

    This has been the worst new vehicle purchase I have experienced, with 5 recalls in the first 10K…read moremiles. I was left stranded in Frisco after they said the recall wasnt that important, and shouldn't effect me. To make things worse, the service department argued with me every time about getting the loaner vehicle that was part of my warranty agreement. The vehicle had low washer fluid and even breakfast trash after being at their service department for a few days. Guess breakfast was on me.​

    Way2Drive

    Way2Drive

    (2 reviews)

    revised Dec 17 review This dealer sells salvage & used…read morevehicles, although on the website says he "Buys used goods" Any car you are interested in needs to be taken to other shop to review any issues. I purchased a car that had the engine light on & driver headlight needed replaced. He committed to repair was "worked on" after little over a week said it was repaired! Engine light was off & the headlight was replaced, He said needed to add additional 500 to price for the repairs he made, I asked if it passed inspection? "Yes" Produced a fraudulent inspection, never would have passed otherwise. Next day took vehicle to have the fluids checked, make sure oil was changed. On the report mechanic had written "Engine light on at arrival" He checked the code, said "it was an old code" (Catalytic Converter) I told him the dealer repaired it. He reset something to turn off the engine light & added sea foam to see if that would take care of it. I realized later the dealer had also just reset, for it to pass inspection. Within a week the car stopped as I was making a left turn, towed to shop battery needed to be replaced & the tension belt. Engine light still on the Catalytic Converter needs to be replaced! He is a scam, don't believe anything he says. The repairs that have been done & still needs in excess of 4500! He is in violation of "Texas Deceptive Trade Practice Act" all these items were known to him. Produced a fraudulent inspection. He has a mechanic on site that repairs the vehicles. Tried to work w/him to pay for the repairs, or take the vehicle back. 73, Disabled and was accompanied by person who knows what to look for initially, is why the car was left his commit to repair. He only replaced the headlight. I don't drive alot but I do need a reliable vehicle, I can't afford to to have it stop again in traffic at night without lights waiting for a tow truck. A police office parked behind my car until the tow truck came. The depth of his lies & unwilling to resolve is not worth the risk of injury to me. BEWARE

    I purchased two vehicles for my teens at Way2Drive. I checked the website frequently for the…read morecurrent inventory. I am very pleased with the vehicles and service. The first vehicle purchased for my son was June 2024 and second vehicle purchased for my daughter was March 2025. The registration and plates came timely and both my children are pleased with their vehicles.

    Pack Auto Group - car_dealers - Updated May 2026

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