LMAO . Went there to check out a few cars and they were all beat up with some type of mechanical…read moreissues . If you buy a car from here and it breaks down . WOMP WOMP

Wasn't sure what to expect but man they exceeded expectations. Hassle free easy peasy transactions…read more Usually car sales is a beating but I was in and out no problem. Highly recommend them.

I had a superb experience when I purchased my Mercedes GLA in 2020…read more Have loved it! Loved my experience other than the fact I did not have a front license plate attached....lol....It is still in the corner of my front windshield/Dash I plan to shop within the next year for my next car here! I am honestly shocked at some of the poor reviews.

This dealership had me rearrange my family plans day after thanksgiving creating a sense of urgency…read morebased on lies and deceit. I drove from Greenville, TX being told by Ashley that my in house financing had been approved and all I needed to do was come in with two forms of ID, a bank statement showing income and proof of residence. None of that was true at all. Wasted my time, gas and memories with family that could have been made. This dealership is like all the rest, they don't care about their customers. They care about the bottom line and will say anything to get you in so they can bamboozle you with utter nonsense. Don't be fooled. Don't do business with people like this.

My opinion is: Stay away from this used car store and go to Red Hot Rides or the Corvette…read moreWarehouse! Between the sales manager (Steve) and the general manager (Red ... last name "Neck", I think) I had to take a shower after just talking and texting with them. Red seemed sleazy to me and prideful and mentioned something about his wife driving the Vette that I was considering buying. that killed the deal for me. Steve called me the next day to try to save the deal, but he such sleazy salesman stuff that I had to shut him down and tell him that there was no way that he could save the deal. It was a waste of my time and an overall bad experience. at the end of the day, I ended up buying a newer Z06 from their main competitor.

Cant recommend, car showed up with a lot of undisclosed issues, was left with a massive bill at a…read moretrusted dealer. Custom work that was done in house had to be re-done. Not worth the headache.

The reason we drove 68 miles one way to do business was 100% due to the Car Pro Show recommendation…read moreof Five Star Ford Carrollton. The buying experience started with Rocky Wall a little over a year ago. After I described exactly what I wanted, Mr. Wall did his due diligence and found 'our' truck on a freight car in Mesquite. Great buying experience. Fast forward to Jan, 2026, our truck developed a problem and would not leave our garage under its own power. I called the dealer and talked with Mr. Trey Russell, Mr. Garrett Tidman, and Mr. Will Miller. They, each one, reassured me that I would be taken care of! What an understatement! That team sent a wrecker, picked up my truck, fixed it, and returned my truck to me! I have never encountered customer service like Five Star Carrollton provided. First rate employees taking care of the customers! They earned my business! I will stay loyal to Five Star as they stayed loyal to me. Doug Plume

My Ford F150 broke down today, I called the service department multiple times and finally got a…read morelady to answer the phone, she was by far the rudest person I ever spoke with, I explained what the issue with my truck was and that it sounded like the problem with an existing recall there is on my truck and she just went off on me that I was going to pay for all the repairs 100% out of my pocket and not theirs, she then continued to inform me they have no appointments available until later next month, what a terrible way to be treated from a so called 5 Star dealership.

What a great experience with the team at Texas Hot Rides. From Luis to Evan in Finance made it…read moresuper simple and easy to purchase my Camaro. I will be purchasing again from them.

I put a deposit down on a vehicle listed by Texas Hot Rides after seeing their ad on CarGurus,…read morewhich said the car had 2 previous owners and no accidents. After signing paperwork, I reviewed the full Carfax and discovered the car actually had 5 owners, had been used commercially, imported from Canada, and had 2 accident reports -- none of which were disclosed during the sale or in the ad. When I brought this to the dealership's attention and asked for my $1,000 deposit back, they refused -- even though I had not taken delivery and the deal was made under false pretenses. I have filed formal complaints with the Texas Attorney General and the Texas DMV Dealer Enforcement Division. I'm also working with my bank to recover the deposit. Be very careful -- double-check everything and get the full Carfax before signing anything.

Such a great time ! Free tour, maybe 20 minutes long . Great cars to see , very informative!…read moreWe spent $200 on merchandise, yikes ! Well worth it , something fun to do in Arlington TX. Miss the good ol day with watching episodes on TV, now they have 1 day week apparently that you can follow on you tube .

The only reason it's a 1 star is because there isn't anything lower. I bought a $40 baseball cap…read morefrom them and it's the biggest piece of crap hat I've ever put on my head. Richard Rawlings or whatever his name is is so worried about profits that he forgoes quality. I will add a picture. But anyway I wouldn't buy a car from this clown if he can't even carry a quality fricken hat you know he puts cheap ass parts on his cars then to. Gotta make all the profit and screw the idiot that gives him money. .this hat was so bad you couldn't form the bill on it cause it was cardboard and when it got wet it was a l l over with. ​