The food and the service was exceptional on this visit. Mark the manager greeted every customer and even assisted in service. Our waitress Ruthie was superb. read more

Applebee's Grill + Bar - Overcooked fish - American Near Me - Conway, South Carolina

TLDR: 2nd visit after 9 months, still same poor service and timing. Not worth your time or money unless you have nothing to do later in the day, and at that better off going to somewhere like Chili's. Visited last in late March of 2025 and had very poor service. It was not busy, with maybe 6-8 other patron groups on arrival. Our server took a good few minutes to even come over to our table. Food timing took FOREVER, I am talking well over 35 minutes for our appetizer order and then another 20-30 minutes to get our main courses, while other tables seated after us got appetizers and main courses before us. And then when this review was written, December 28th 2025, we came back hoping it's improved, but service still slow. It was maybe twice as packed from my last visit but it still took 15 minutes before our server came, and another 20-25 minutes for our appetizer to come in while a later seated table got 2 appetizers long before us, and wasn't checked in on to order main course until moments before the appetizer came out. The main course then took another 35+ minutes, with no regular updates on status in kitchen. And the server kept going to every single table around us that came after us instead of even taking our order so we sat there with menus for 30 minutes. Table nearby us was even complaining about the service and food quality to the supervisor. While the food was still okay, not worth the "long wait times" in kitchen and server quality is not the best. If the servers were a little more regular with checking on your table, kitchen timing a little more faster would be better but I can only give this place at most 2/5 stars on a good day. Will not ever be coming to this location again lol. read more

All of our food was barely luke warm! Service was decent but overall not great. We went for my friends 60th Birthday dinner and we will not return. We live in the area and we're truly disappointed to say the least. The kitchen or food runners/servers, need to serve Hot Food! Unacceptable in our opinion. Also, it took forever to even get the food! Then finally, we had to wait over 30 minutes to get our check! read more

Went here for the 1st time at this location on Saturday December 27th 2025 with my parents for a much needed dinner. Applebees is a chain restaurant that serves burgers, salads, some fish, and other items that a chain usually has, like ribs. They can also be known for their drinks as well. Anyways, we walked in, and there was an 30 Minute wait, they said the Kitchen was backed up, okay- so we said no, but spent maybe that same time or less in the car. So we get out of the car and changed our minds and decided to wait. We also went to the bar, and was called when our table was ready. At the bar, we decided on drinks while we waited, and my mom had the tipsy reindeer drink. I had a Blue Mana Drink. Bartender did his job and checked ID. We also ordered nachos, and BBQ boneless wings as an appetizer. Before you know it, our table was ready. Oh, and both in the bar, and in the restaurant, it felt a little chilly. anyways, so we moved to the table in the restaurant and was somewhat seated near the door. Not sure if it helped the cold situation. Anyways, our server was very pleasant and had lots of southern hospitality. Although it took her longish to greet us- but can understand because when it's busy, it can be a rush to get there. With the server we ordered 3 waters, and my dad ordered another drink, and the waitress recommended the sleigh all day margarita. Also because our waitress took a little long to greet us-- it did give us time to look over the menu and decide what we wanted to order. After finally getting our waters and my dad's drink. For entrees My mom and I did the 2 for $25 deal which was on the back of the menu, one can get 2 entrees and an appetizer- I got the Oriental Chicken Salad, and my mom got the same thing, and we got the Fried Mosseralla Appetizer. My dad ordered a Whisky Jam Burger, which sounded like Fridays old burger. Finally the appetizers came out- the nachos and boneless wings. The nachos were enjoyable, and came with guacomole on top! (My mom and i liked that, my dad not so much). The wings sauce was good, but it tasted like it spent too much time under a hot lamp and was dried out. Fried Mossarella was good too! Finally the entrees came out, and i enjoyed my salad, as did my mom. My dad also enjoyed his burger. As it got less busy, our waitress checked on us more often. Oh, although we ran into an issue that the ketchup was empty at our table, and my dad was searching the restaurant for a ketchup, and unfortunately they only had ketchup packets, in which the bartender apologized for- but the waitress seemed rude about it. she said to my dad "excuse me?" Now he used the packets, but no need to be rude about it. Anyways, I enjoyed my salad, as well as my mom. We also asked for boxes as we didn't finish all of our salad. We paid the check via a gift card and left a cash tip. We enjoyed our food, and would probably be back! Although a little bit of slow service for some reason, but maybe next time there will be better service! read more

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I don't generally give feedback but this was pretty poor to say the least. I ordered a tomato soup and barely got any soup and didn't even have the croutons. How does this happen? Please do a quick quality check before sending out your food. Last time my wife ordered a soup it was almost cold. Please receive this as constructive criticism. Got to do better. I actually always loved the place but seems like poor performance every time I order something. Thanks read more

Applebee's Grill + Bar - Tomato basil soup - American Near Me - Conway, South Carolina

Not one employee looks like that have bathed, completely oblivious to customers trying to get attention, the manager had unkept facial hair, we had to ask 3 times for water and to go boxes. The food was barely edible cuz it was cold and our server was too busy on her phone and taking selfies. We choose to go and order the same thing every time. We will not be back read more

I have been going to Applebees most of my life and have been locations all over the country. When getting the change to my bill I was shorted and was then told that they don't carry change. Now I know to some $.32 isn't a lot to some people but for me it could mean my next meal or my laundry. So when I informed the waitress there goes your tip she gave me an attitude and I told her that what was being done is stealing and was met with a getting out. Well all I can say now is being I live in this town I will be reporting what they do to corporate and also to the police because it is petty theft and stealing from their customers. Oh and to begin our food was messed up as well and I'm sorry I wanted what I was paying for but all of the staff is carrying an entitled attitude! I warn everyone not to go here! read more

This was the dirtiest restaurant we have been to in a very long time, everything was dirty. The staff was very unprofessional, yelling from 2 tables away. We thought we were being punked. The entrees were not good. The tabletop digital device was so disgusting we wouldn't touch it. Shame on Applebee's for allowing this. read more

The chef should be fired and made to eat his own food, the wait staff hate their job and you can tell. The manager is complicit in ensuring you have a horrible time and acts surprised when you have a 1 star meal and service and will not look at the reviews on here because, money First. This is the only restaurant in 2 hours while headed to myrtle Beach and they know it, so they know they get to sucker you in. Don't come here if you value life lol. Not to mention smells like sewage and the dehumidifiers and disinfectant don't help, smells like sweet pooh, and the mashed potato reflect the smell. Sorry but not sorry. We're all not feeling well now :( read more

If I could give it no stars I would . My husband and I were visiting and wanted some ribs from Applebees . I ordered the salmon and he ordered the honey bbq ribs. My food was great but the ribs were so tough ! You can literally hear it rip off the bone , almost sounded like beef jerky . Went back for a new plate just the get the same tough ribs . On top of that after leaving my review on the order I yet to hear back from the manager and this happened this past weekend Saturday the 18th around 9pm read more

I want to emphasize that Applebee's was my son's favorite place to go out to eat back in NJ. We just moved to Conway South Carolina about 10 weeks ago. This was our first time eating at this location. I should have walked out the door before even being seated. While we were waiting to be seated, a elderly man asked to speak to a manager to complain about their food saying that him and his wife never had a bad experience at Applebees before until today the manager followed him outside, offering him a coupon or a phone number to call, but the man refused and continued walking. Not knowing what the issue was, I just minded my own business and waited to be seated. We were seated in the bar area. It was the afternoon. It wasn't busy. I ordered the oriental chicken salad with a ginger ale. My son ordered chicken fingers and french fries with a chocolate milk and we got spinach artichoke dip for an appetizer. The appetizer came out about 10 minutes after we ordered and was lukewarm at best I tried it and didn't like how cold it was but before I could ask them to reheat it they brought out our food within mins of the app being dropped off, so I didn't say anything, My salad had a lot of wilted pieces and just wasn't as fresh as normal. I ate about a quarter of it before I was full. The prices are higher here than New Jersey, which struck me as odd. Since minimum wage here is 7$ and it's 15$ in NJ so that was super odd anyways, Our bill was 40$ I tipped 22% on the ride home I felt sick to my stomach and had to pull over to throw up. I broke out into a cold sweat and spent the rest of the night in bed...!we have not been in the mood for Applebees since. read more

I just order chicken wings and a salad. Cost $38, which isn't the problem. The chicken wings were dry and had very little sauce. Also, had a weird taste, like fish or something. The veggies in the salad looked like should have been discarded last week. I order from them often. This order was totally unacceptable and they need to do better. Thanks for letting me vent, because I was hungry! read more

To be fair, my wife chose here, because I never would have. With 3 kids after softball I ordered easy appetizers pretzels and chips, waited 45 min for that. The meals. Forget about it. Been here since 715, it's 850, I'm still here. The blenders broken so I couldn't get the drink I wanted, but don't worry I'll get $25 off my next meal, not the shlt one I'm enduring now. read more

Very good food tasty and hot my server was Anna and she was one of the best waitress I have had the pleasure of having at a restaurant very pleasant and friendly. If want great service and a smile try Applebees in Conway and ask for Anna on sat or Sunday read more

This far most the time pray day ever I was on a date with my husband and the wings they brought out to me was trash. They were old and hard I eat Applebees it's my favorite restaurant just not this location anymore I would rather travel further then to come to Conway anymore! First they ran out of penne noodles and he miraculously made a way to get some but all before didn't have any! Hmmm maybe he sent someone to the grocery store to get noodles wow whoopdie doo!! Those wings were not fresh at all I didn't even get a chance to eat at all had to sit and watch my better half eat!! Smh how I have to go bowling to eat wings maybe they will be fresh and maybe the manager won't provide an excuse on why they were not satisfying to a customer! Maybe I don't look like I have money or not! Now I can see him handling another customer and he is willing to go above and beyond for his concern but for me made excuses instead of willing to make it better poor leadership skills.. when I was getting a drink he was all jibbers about making a great drink but couldn't cook fresh wings I will me most definitely taking this Applebees card back to the store and purchasing one for another restaurant... The entire staff looks new and providing different information no one on see page! What leader wants a customer to drive an hour back home upset he has no care his apology doesn't even matter! I have been treated wayyy better than this at this same location who's this guy????? I didn't even wanna give them one star horrible horrible disappointment at its best!! I will visit maybe next year! Hope he isn't here! 000000000 all across the board read more

Let me start by saying, I knew it was going to be awful when I saw an employee wearing pajama pants and headphones on his head walking in and out of the kitchen. I ordered the bourbon street chicken and shrimp, it was okay. The presentation was not that great but it was eatable. Our waitress on the other hand was not attentive, she never came back to check on us, I asked for some more tea and it never came. It appears that the employees ran over the manager, they were allowed to do what ever they wanted. Spoke to the manager to let her know what was going on and all she said was 'oh I'm sorry". read more

Very slow service. I honestly don't know why we stayed. Lettuce on burger and salads were all soggy and wilted. Waitress never wrote anything down and kept forgetting stuff. Empty cups and plates never got taken off the table. The restroom was filthy. My wife and I went there with our 4 children overall it was the worst experience I've ever had at an Applebees. After this experience I would be surprised if I ever go to an Applebees again. read more

Degeneracy. It's as if this place WAS an Applebee's, but it closed down at some point, and a bunch of homeless people started living in it and tried to continue running it as a restaurant. TRIED. I will acknowledge that there is some effort put in, but it severely misses the mark, as there is no cohesion amongst the staff. People walk around and do...stuff here. They certainly don't provide any semblance of service. Something is wrong here... it's like a fever dream-esque glimpse into a distopian future. An indicator of the reality society is heading towards if we as humans don't wake up, get off social media, and take back control of our minds. The staff are like ejits, minimally functioning to the droning hum of the failing air conditioning system. This location is the culmination of ignorance, hatred, social ineptitude, lack of parenting, existential dread, primal rage, inner turmoil, poverty, and fear. I actually DO recommend this place if you have $40 to waste, purely for the entertainment of watching a dinner shift dissolve into chaos, if you're into that kind of scene. Forget those generic beach attractions, this is a REAL show. It's wild, visceral, and raw. Behold! Hour long wait times for a dried out, cracking pasta topped with ancient chicken harvested from an Egyptian Sarcophagus! Tap beer that takes 20 minutes to pour from a line that I guess is more narrow than Hank Hill's urethra! Servers that are too busy trying to fight and/or procreate with each other to acknowledge your presence! All that and so much more can be seen here, at "Applebee's" in Conway, South Carolina read more

This restaurant could be so much more, but the lack of management and passion by the ownership group, has this location failing miserably. This restaurant suffers from dirty conditions, reported mold by Dhec, roaches that are in the drop ceiling, and a staff that could care less if they give good service or good food. They hire ppl that are immature or in between jobs, with little to no experience and no passion to actually make this a career. The store GM is immature and is there for a paycheck. Recently this location had a C RATING by the state, and that meant they had more than 32 violations. A once good food chain has forgotten about this location, and daily, takes advantage of customers. Stay Away At All Costs. read more

Took over an hour to be served. Food was wrong. The staff didn't seem to care at all and there was no management in sight to speak to.

What a disappointment! Very poor service, onion rings were inedible, fries were soggy and cold, oriental chicken salad was worse. When you pay at the table you either have to give your e-mail or get no paper receipt. The attitude of the person who greeted us and waited on us was very flippant and rude. It has really gone down hill. Wish I had checked the reviews! read more

I am not one to write bad reviews. But 3 strikes and you're out. The first time at this location we were charged $60 for a $30 dinner. And received an oops sorry didn't see that. Ok. Second time ordered pickup and was missing part of our order. Well, I figured it's been a bit and ordered through their app for pick up. Get the meal home (I live 5 mins away so it wasn't travel time) and it's cold. Not room temp. Not luke warm. From the refrigerator COLD. Spoke to the manager gave my info. Spoke to the General Manager. 20 mins of repeating myself and a condescending attitude and well we can give you a gift card speech. No thanks. I'm sure I'll get a reply of some sort. Their area director needs to look into what is going on. read more

Applebee's Grill + Bar - American Near Me - Conway, South Carolina

I left a review on a site from our experience on the Conway Applebee's. Absolutely horrible experience. Food is not even eatable. Greasy floors. People and children slipping. Great place for a lawsuit. I have gone through tons of reviews for this location and it appears same issues, never resolved. And what makes it even worse, are replies from owner giving a canned statement. Week after week, month after month and older; the same owner replies. The owner appears to be the biggest problem. No changes for the better. Same disgusting answers. Looks like the owner needs to quit typing and get to work resolving their horrible issues of poor service, terrible food, dirty restaurant. After all these responses, this place looks like it will close down. Continuous 1 star ratings will lead to less business and no money to pay the bills. read more

Dinner January 27th Strawberry basalmic grilled chicken salad...Salad was frozen with cold chicken on top..Strawberries rotten on the side...no dressing at all....If you don't have the correct dish....Don't serve it....pour Waitress........I have a a hundred of those salads....shame on the kitchen.....$29 down the drain....never again.........sad... didn't say anything to my waitress.....just left. read more

Terrible, watched an employee light her cigarette inside before walking outside, made the whole place smell like that. Waited around an hour for food, place is dirty, hot, and very humid. read more

The service and the food was amazing. The restaurant was extremely busy but our food arrived very quickly and our waitress was wonderful. I will definitely visit again when in the area. read more

Do not think that this is a standard Applebee's it is an impostor. Nothing about it is even close to what you may have been used to. This "fake" served up a crusty cheeseburger along with cold fries, without blinking an eye! And this after waiting over an hour for it. The bread was stale and the toppings were limp. My young server was quick to throw the kitchen under the bus, an rightly so. The Manager was going from table to table apparently apologizing to outraged customers. Of which I was one. They took off the sandwich but paying customers to eat bad food will not cut it. If the main office knew just how bad this place is they would take the keys and burn it down! Thank God l do not live here but for those that do, hopefully a new restaurant will rise from its ashes and do a better job. read more

They've had trouble finding good work, but the Pineville North Carolina establishment is incredible

This was actually a terrible experience. I normally don't care if my food takes awhile because I've worked in the food industry and I know it's not always the waitress's fault or anything but we waited over an hour for a burger and chicken tenders... It was not that busy either or else I really would have understood. Our waitress was nice but she was constantly on her phone so when we asked for boxes it took a while. I went to ask another waitress for a box she was incredibly rude. She didn't say a word to me and gave me a very smug angry look. I honestly don't know what was going on maybe it was just a bad night but I was incredibly disappointed. read more

Was not pleased with food. With the riblet platter the side we as for they did tell us it cost extra at all and when I told them they offer us nothing in exchange. I have no desire to eat there anymore. That has happened to us bedore read more

Last 2 times at this place the food was brought to the table with at least one portion of it cold. Last time and it will be the last time, when the waitress brought our bill it was a long receipt with no details of our meal just 3 figures, the total of our food, an added 25% gratuity and the sum total. Needless to say which figure I paid. read more

We went to this Applebees in Conway, SC on 8-10-24 for the wings, riblets and shrimp special. Our server was great and made sure we had everything that we needed. A+ for Amy! Now, at a table in the bar area, I observed several employees eating. They had food in little black to go trays and would come over and eat a bite or too. I though the must have been on break, but they were not. They would eat and then go to their tables and serve guests. The bar tender would do the same. It is doubtful that they washed their hands before attending customers. Employees at restaurants should never be eating while working. read more

ALANAH C . she needs to be fired. she got every meal we ordered wrong, then called me a b****. This restaurant is the worst place in Conway to go to. do not go. Posting a negative review everyday until ALANAH C IS FIRED. She had no customer service skills, I understand it's just Applebees however it does not take a lot to just be friendly. Management needs to get involved with her. We are not done making this issue known. read more

Food was bad was told there was a promotion 2 days in a row and they still say it's one day away everytime this place has been oscillating everytime read more

They need to get their act together we waited over an hour for our order and they acted like it wasn't their problem. The addtude is really bad no sense of urgency in this restaurant they have no clue what they are doing our food was cold read more

I'm not one to do this but this experience really was one of the worst I have ever had! 70$ for 3 meals and it all cold and frankly inedible. Both Riblet platters were absolutely disgusting. My friend got a steak and it was literally like rubber. The service was even WORSE. All the employees except a couple were all worried about talking and vaping etc instead of taking care of their tables. at one point all of them were standing outside talking. And of course the manager was no where to be found. We didn't get waited on at all until 15 mintues after we got there. The table next to us when we got there waited 20 minutes for one drink. The food came out but we had no silverware and waited 5 more minutes for that. They have 10 year olds cleaning tables. read more

Just go somewhere else. Server was incredibly rude from the moment we were sat. The air conditioning wasn't working so it was hot. Draft beer wasn't available. Floors were filthy and slippery. Glassware was dirty. Overall hostile environment and cold food. I almost injured myself after sliding on the greasy floor. Worst dining experience I've had. read more

Went out with friends for dinner here. Waited 10 minutes for a table even though there were plenty waiting to be cleared. Staff was too busy talking to one another to do it. Once we were seated, we ordered our beverages and an appetizer. Then, I ordered dinner. The waiter came over 25 minutes later to tell us he had messed up and our appetizer would be right out. Right. With our dinner. I had ordered EXTRA garlic parm sauce for my boneless wings (as my entree). There was literally one drop of sauce and ONE piece of shredded parm cheese on my wings. Finally got the waiter back & told him I got no sauce on my wings & that I had actually ordered EXTRA sauce. He proceeded to tell me that "they don't come with sauce, they are dry rubbed!" I tried explaining that "no, they come with sauce, I've been eating them for years." He then started yelling at me, saying, "Mommalove, you gonna tell me how they are made, when I work here?" Half the restaurant was staring at him because he was so loud. I said "yes, I'm telling you they come with parm sauce." He, Armani, I think his name was, then walked away. Finally, we saw a manager walking by and flagged her down. We explained what had transpired, and she said, "You are right, they DO come with garlic parm sauce." So she left and was walking to the kitchen and told the waiter, "they are NOT dry rubbed. They come with sauce." The waiter, Armani, then picked something up and threw it across the bar area into the trash can shattering glass of some sort. Everyone in the bar area heard it and was commenting. The manager brought the sauce and also a cup of shredded parm cheese. Then Armani came to the table and picked up my husband's half full glass of soda and slammed our checks down and the SLAMMED his glass down on top of the checks. We have NEVER been so disrespected by a server. Our friends said, "Well, there goes his tip from us!" My husband said the same thing. Now, usually, we and our friends tip 30% in cash because we all have children that are servers and bartenders. I actually DID leave $1 I sincerely hope Armani realizes that it was meant as an insult because of his horrific behavior. Needless to say, we won't be going back to this disaster place. Food - B Service- F Ambiance- D read more

We didn't get any silverware with the food. When we asked for silverware they just brought us two bare forks in their hands not even wrapped in napkins. Food wasn't all that good either and it was missing a couple stuff that was supposed to come with it. had to ask for it . The ambiance was a 3 out of 5 for me, the host was nowhere to be seen for 15 mins we had to stand before we were acknowledged. read more

Went after 9 pm for half priced apps or the endless boneless wings. We were seated pretty quick but noticed they were out of boneless wings because of the notices on the doors. No biggie we thought as we would get the bone in wings from the half priced apps. We waited about 10 mins before someone came to the table. We then were told the bone in wings were not part of the half priced apps but the boneless were...oh but yeah we don't have those...asked why they wouldn't substitute the bone in because they were out of the boneless and just was told no sorry...well we politely said thank you and left. read more