This is the second time I've been to this location and I figured I would give it another shot before leaving a review. Unfortunately, both times the service has not been the quality I've grown to expect from Applebee's. I've had Shannon as a server both times and I have just been let down by her poor attitude, lack of enthusiasm, and rude demeanor. During the first visit, the service was so poor, a friend had to contact the franchise owner to rectify the situation. The second time around was not any better. She did not make the promotional offer at the beginning of service nor acknowledge the fact that we are entitled to a free lemonade for her neglect to do so. It is my highest hope that this location opts to retrain their waitstaff as my experiences unfortunately have me looking elsewhere for dinner. read more

Applebee's Grill + Bar - American Near Me - Dawsonville, Georgia

The food is good. We always do the 2 for $20, great deal. The servers are hit and miss usually.

This was a fantastic Applebee's! The restaurant was very family friendly, and the server was so kind!l

Love their patriotic attitudes..! Thank you for your support of our men and women! They decorated the restaurant even for veterans day!

After ordering the combo appetizer, cavatappi firecracker shrimp, and the bourbon bacon cheeseburger, we picked up our order and headed home. Here is what we missed: no spinach dip in the appetizer and half the cavatappi entree. Their picture from the menu showed something much different than what we received. There was no sauce or vegetables in the entree and the spinach dip was missing from the appetizer. When we called the manager, we were told we should request additional sauce the next time we order. The shrimp is palletable but the pasta has no sauce or vegetables the pictures from their website contain. Be wary if you choose this venue. read more

Applebee's Grill + Bar - American Near Me - Dawsonville, Georgia

Our family is pretty picky high taste eaters and my salad was great, hubby said his sirloin was good and cooked correctly and son had a kids cheeseburger, cheapest kids meal for a sit down restaurant. We will be back. read more

Terrible service. 2 for 25? Do not get the beef sirloin. Wait service to busy chatting. Not once did they check on us ..WE had to ask..needless to say only 10% and should not have done that. I worked in the food service putting myself thru school..and you have to give great service....and the cooks have to deliver great food ..management here is questionable at best. read more

Awful! Terrible!! Worst Meal Ever! Sweet tea was weird, sent it back, waitress said they had complaints on the tea earlier (so why are you still serving it) coke tasted funny too. Could not get the Oriental Chicken Salad because of issues with their distributor. Ordered a steak which was so bad that even A1 did not help. Baked potato was over cooked. I ate about 4 bites of steak and part of the potato. Felt sick the whole way home and got sick when I got home. Everyone in my party was completely disappointed in the meal. That is $80, I will never get back and I will never stop there again on my way home from the mountains. GROSS!!! Do NOT EAT here. read more

We ate at this location on a Thursday around 5pm. I can't remember the exact names, but we ordered a chicken skillet, steak skillet, chicken fingers, asian salad, broccoli, and potatoes. The chicken was really dry and didn't taste good at all. The broccoli was gross. I don't know what was on it. We ordered the steak medium, but it came out well. The potatoes were good and it's difficult to mess up a salad or fried chicken fingers. I was going to politely mention the errors to our waiter, but my friend who works in the restaurant industry wouldn't allow it. Just for reference, our waiter was very nice. read more

For a chain restaurant I actually use to like Applebee's food. However the service here is terrible and unprofessional. Drinks are bad too. I guess Dawsonville doesn't have any decent servers to hire, because both times I went to this one, the service was ridiculously bad. read more

I have been eating at Applebee's frequently for years. Even though it is mediocre, there aren't that many choices that suit me in Dawsonville. I may have to stop going there because they keep cutting the potions on the things I like. I usually get the tomato basil soup but for a long time the amount I get seems less and less. Today I got what looked like half a bowl. It was the last straw, so I said something to my server about it. She took it away and the manager comes back with a full bowl. She said they have measured portions and she was actually giving me 1 and a half portion, but not to expect that next time I come in. Maybe I won't be coming in again. read more

I am very picky about food, and Applebee's is a middle of the road place, not great, not bad. Always reliable, in my experience. But I must say that every time I stop at this location the service is excellent. Servers seem knowledgeable and very friendly. Jamie, Bree, and heather are excellent servers. SUPER friendly. Remember my wife's and my drink order every time. Very good experience with them. They do a great job!! read more

My pregnant fiancé ordered the nachos Togo so she started eating them on the way home and as she started getting to the bottom of a corner where most of the cheese was and she turned to me and asked me to try it and see if it tasted like chemicals or was it just her. It was certainly not just her the cheese tasted like straight chemicals I spit it out as fast as I put it in my mouth. So we turn around go back and I take it inside and tell a server that something was wrong that my pregnant fiancé was eating her food that had got chemicals in it somehow so she goes in the back tells the manager and he pretty much acted like it wasn't a big deal and just voided it off my card no apology nothing. He obviously didn't care that somehow or someone was getting chemicals in the food. Will never go back. And if my pregnant fiancé and unborn child gets sick from this there will be a lawsuit. read more

Poor service and the manager is never around. The food is ok although the portions are somewhat skimpy. When you fill out their survey and report problems, no one ever calls you (which is very poor customer service). The ONLY reason I go to this location is that it's less than a mile from my house and one of very few restaurants of this type (and you can only eat at Longhorn so many times before you get sick of it). Unless you love Applebee's menu, I don't suggest this particular location. read more

I had the riblet basket. Not much meat, a little fat, and bone chips. These should not be served in a basket. You end up punching holes in the paper that lines the basket. However I do like all of their chicken dishes, bowls etc. But this was disappointing tonight. It is a cozy place and the $2 brutus miller light drafts were great. read more

We have ordered food from this location maybe 2 or 3 times and it seems every time we get let down. The chicken never seems to be cooked all the way and it just looks like something you would pick up in the frozen food section. This time around we decided to call and speak to the manager Savannah about this problem. She seemed very nice over the phone and happy to replace our order. However once getting there when we first walked in there was fish sitting out on the desk where it seemed someone might have been eating their lunch (gross) and boys in the back were cussing up a storm. It took a little before anyone knew we were standing there till savannah pops up ready to give us our order. To my surprise my husband informs me she was the same woman who was cussing and complaining about a door dasher waiting on curbside pickup. She made it known to not only her staff but to her guests that it was "*ucking ridiculous that a door dasher wanted curbside pick up at 9:01." Moral of the story we have definitely learned our lesson and they need to get it together. This will be one of the last places we think about when it come down to dinner time. read more

Did the carside to go, I got there 5 mins after my good was estimated to be done and then say there for an extra 5 mins before I called into the store to see why no one was coming out then I was put on hold 1 min later the guy came out and served me my at least 11 min old food the I handed him cash and proceeds to tell me that he doesn't have a til. I told him to just keep the change cause I didn't want to wait another 5 mins for him to come back but then he asks me what kind of condiments I would like, well I waited anyways for those 5 mins before I got them delivered to me by someone else. Never a great experience when I go to this location unless it's lunch time on weekdays read more

Wow, I just wanna say I'm not a big fan of the chain restaurants, simply because of the food and service I got here. The waiter wasn't this nicest guy. His attitude changed when my friend confronted him about the small uncooked amount of french fries on his plate. His fiancés vegetable were terribly undercooked,as we're my mashed potatoes. And if you like your salt with your sirloin then you will love this place. read more

Went there tonight Friday 10/9. Was promptly seated and our order was taken quickly. 30-45 minutes later we got our food. 2 tables adjacent to us were there before us and they had received their food. Both tables got up and left. These Applebee's was great when it was new but has gone down hill the last few years. Then we got our bill which was not ours....had not seen our waitress for 20 minutes so I paid cash for that bill even though I think it was more $$$ than what mine should be. Poor management is my guess. read more

I'm honestly surprised this place is still open. There food is terrible and microwaved. The only thing they have going for them is beer and football. read more

Had to use a gift card here, pretty terrible, everything was no doubt something I could have bought at the frozen isle of the grocery store, the staff is nice though so I gave it a 2 read more

Came in on a Wednesday evening, the waitstaff was horribly loud and disrespectful by complaining about their duties in front of customers. The bartender mentioned to another member of waitstaff that she was intentionally pouring smaller than normal shots to make the liquor last longer. The food took pretty long given how busy they were and when it came out my food was cold but the fries were hot. Obviously they forgot to make the fries and let the plate sit out. I had the brisket tacos and they were just disgusting. I struggled through one then gave up, never coming back. read more

They re great,our server is Sevennah. She is so understanding,so sweet. Try berry sangria,you ll love it!

On Sat, September 10, 2016, at 6:15 pm, my husband and I met two of our friends at the Applebee's located on Highway 400 in Dawsonville. When we arrived we were told that there would be a 10 minute wait (even though there were 10 to 12 booths/tables open). The people coming in just after us were being told that it would be a 13 minute wait. We asked why we couldn't sit at one of the open tables. We were told that the kitchen was not ready. Again, we asked if we could sit at one of the tables in the bar area so we could order a drink while we waited. We were told that we could sit at the bar, but not at one of the tables. We walked over to the bar where the bartender and manager were talking, and expressed our total unbelief as to what was happening. They both said that something must be wrong, so they went up to the front desk. After talking with the staff they told us we would have to wait because the waiters were not ready. We told them that was the most bazaar thing we had ever witnessed, and that we would just go to another restaurant for dinner...which we did!! And, as a result of that issue we will never again go back to Applebee's. They lost four very good customers...a bad, bad call by Applebee's Staff!! read more

I went out to celebrate with a friend. This is the second time I've been to this establishment, and I was just as disappointed as the first time. As soon as I walked in the door the waitstaff was attentive, but it seemed as if they hated their jobs. My waitress had a very poor attitude, Shannon. I've worked in the restaurant industry for a while, and I understand how when it comes close to closing time moral is a little low. However, customers shouldn't see that. The waitress was very rude until my friend revealed where they worked. Suddenly, she perked up as soon as she knew that could be a sell. As well, the waitress didn't offer us the drinks she was supposed to when she sat the table. I feel that the experience would have been better if the waitstaff would have been a little more attentive and friendly. It definitely put a damper on the celebratory vibe we were going for. I would definitely consider a different Applebee's in the area that has a little friendlier service before this one. read more

It was terrible... First... Our waitress... She was rude... And seemed to not know what her job was about... They finally brought our food out, or so I thought they were,after waiting for 30 mins, but they went to the table text to us, and say the good down... Turns out it was our food because it wasn't that tables... They were complaining too... So even tho they didn't touch the plates they had to take then back and remake them,which that I understand.. then after waiting another 30 mins our food came out... It was cold... And not very good... The waitress only filled our waters once... But she walked by our table several times only to ignore us and the other table that was trying to get her attention... I waited tables for 10 years of my life and I would not have expected a tip had I been as stude as she was.. yet still she got a $5 blessing .... Maybe train her again... And be a little more humble .. I do understand it can be stressful but she only had 4 tables... I hope everything works out for her... SMH read more

My wife and I live a short drive from this location. Since relocating to the area over a year ago, we have frequented the restaurant on impulse. The waitstaff knows us by sight and many know our names. Typically, our dining excursions take us south to Alpharetta or closer to the perimter. After our latest experience at this location, we will always drive farther for a meal. The protion size and quality have shrunk over the last year. Normally, my expectations are lowered for a franchise restaurant location. The food no longer meets even my minimum expectaions. read more

Very disappointed - Food was not hot and service was poor. Do not plan to return to this location. I would not recommend eating here.

If I could give 0 stars I would do it!!! Took 30 minutes just to get a drink order and during that time we had 3 people attempting to service us...you would think that 1 of them would get something right... After 2 hours we had 3 different tables food brought to us in error and then they double charged us for more that the bill actually was... Really people!!! Complete IDIOTS!!! read more

Horrible service. This is right around the corner from our house and we eat out every night. Of the 5 times we have gone there the service has been horrible. One night, we waited for over 45 minutes to get our meal while others around us - who arrived after us - were getting served. After being told by our waitress that our meal "was coming," we finally asked for the manager. He was able to bring us our meal and comp everything. That was too little too late. We won't be going there again. read more