My wife and I have eaten here numerous times during the past few years. Normally everything is perfect, food, service, cleanliness. This visit was the exception. Our waiter was terrible! However, when we brought the matter to the attention of the hostess, Violet, she was amazing! She got the manager Jacob, who handled the situation perfectly. He literally became our personal waiter! Violet stopped by our table a couple times to make sure everything was okay, way beyond the call of duty. We had seen Violet often when entering Applebees and waiting to be seated. Now however, she is much more as we got a chance to know her and look forward to our next visit to the Gaylord Applebees. Both Jacob and Violet are exemplary employees that Applebees is fortunate to have. read more

I have been here several times. It seems like we're missing one of the three sisters and it's not quite as good today or maybe it's just the cold weather. My oldest sister and I both had the all you can eat salad soup and breadsticks. I forgot that both salads that I ordered had almonds and I'm allergic to nuts so the waitress very nicely. Let us put both of my salads in to go boxes to take home for my sister. The French onion soup would've been good but they put the croutons in it before they put the melted cheese on, and they turned into slush. That was just tasteful to me. I also had the tomato bisque to my disappointment, the soup tasted no different than a canned tomato soup with a little bit of basil. The breadsticks are great. I really can't complain because the price was only like 1199 for all you can eat. It's just that I didn't feel like eating today. My fault. My sister totally enjoyed herself with two servings of everything and the waitress was absolutely fantastic. And it's a casual place. You can kick Back And relax and talk for a while. If the waitress hadn't been so wonderful, I probably would've gone two stars today read more

Applebee's Grill + Bar - Chicken is always good! Extra crispy fries. Yummy - American Near Me - Gaylord, Michigan

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The food was not good. Salads not as represented on the menu. Old tasteless ingredients. Our server was friendly and did a good job. We usually like Applebees but this was sure not our day. read more

So disappointing. Slow service, cold food & ribs were burnt. They did give us a new plate of ribs, it took a long time for the server to return to our table and ended up just taking it home. No manager to speak with!! June 25, 2026 read more

Meghan was rude and nasty to us and overall dismissive. I'm honestly surprised she's still working there given her terrible customer service skills. I'm not a difficult person to deal with by any means but she was just horrible. read more

Fiesta Lime Chicken. This chicken felt like eating imitation crab. Or maybe pork fat. It was nauseating. I could not eat it. Neither could my husband, and he can eat anything. It was gross. I remember when they used to cook real chicken breasts. This thing was not real. I left hungry. Oh, and they used to have brewed iced tea. It was definitely Brisk out of the use machine. Blech. My husband's Parmesan Sirloin was tough, and gristly. The garlicky green beans were good. The cheesy broccoli was good. This was eat in, they were not busy. It wasn't the server's fault, though he knew I wasn't happy because I had him take it away. No one came by to ask how everything was, as they used to. Not a good experience. read more

Applebee's Grill + Bar - American Near Me - Gaylord, Michigan

We are up north for a couple of days and we're looking for a quick dinner before we hit the bed and take a long night snooze. Applebee's fit the bill. The wife had a taco appetizer and I had a combo appetizer. We both had a drink cost was under 35 bucks and we gave her a nice tip. We're on vacation and we plan to enjoy the up north of Michigan. Applebees always got good food, good atmosphere, and decent price for the food. The waitress was quick with the food. Seeing that we are senior citizens, we enjoyed a 10% discount and we think Applebee's for that so if you're looking for a decent meal and you're on the road, I would go to an Applebee's any place. And the top of that they treat their veterans that serve this country very well on Veterans Day November 11. So if you're a vet, make sure you go there and get your steak dinner and remember to tip the waitress as if you had to pay for that steak dinner they make very little money and are only there to please us. read more

I can't complain.... There was nothing special. Our friends got there before we did and asked for five ice waters to accommodate our party. They wouldn't bring them until 15 minutes after the entire party was seated. The service was on the slow side and they were short staffed, but given the circumstances, it isn't surprising. Our party ended up ordering a salad, pasta dish, chicken dish, and the appetizer Platter. None of us had any complaints about our meals. It's Applebees..... Good for a salad, sandwich, burger or simple steak. Good drinks. Location is great, right off the interstate. I'd visit the next time I was in the area. read more

We recently ate at the Mr. Pleasant location this summer and had a good experience so we thought we would try this location. Unfortunately it wasn't a good experience. We were seated in the bar area. The couple behind us were very familiar to the staff there. Many of the staff hung out at this table, making it difficult to hear each other. Our food came out cold but at this point we just wanted to get out of there. They insisted that we pay our bill in our phone, which we didn't encounter before. Other than random tourists coming through, I'm not sure who keeps this place in business. read more

Great service. Great environment. Everyone has been so nice and the service has been very quick. read more

Applebee's Grill + Bar - Best strawberry daiquiri ever! - American Near Me - Gaylord, Michigan

Just had an early dinner. Floor was dirty in the booth across from us. Our waitress was not attentive. 3 of us and brought 2 sets of silverware and 2 straws. Seemed annoyed when we asked for a straw and the missing silverware. Didn't refill drinks until late in the meal. Had nachos and the meat was dried out, guac was an "off" color and hardly any cheese. Won't be back to the Gaylord Applebees. I've been to others and have had good experiences. read more

Lady came out blonde hair ring in her head and was super rude to me and my family we parked in the curbside but have some respect for you costumers we just decided to go to the steak house down the road good job lost money and a lifetime costumer read more

The chips were stale so we asked for replacements which a couple new ones were tossed on top as our replacements. My burger smelled and tasted like raw meat. read more

Table behind us was sat 5 mins after us, received and ate their meal, boxed it up, and left before our meal arrived. Pretzels with beer cheese were literally covered in salt and had to scrape it off. 0/10 don't recommend read more

For an Applebee's you already have somewhat lower expectations. This place is terrible though. The Burger was near raw all the while I was never asked how I wanted it. The fries were cold. This is just the tip of the iceberg though. My wife and I walked in and were not greated by the hostess nor were we greeted by the bar tender. The place seemed slow so there was really no excuse for the lack of service. I had to introduce myself to the bartender who was standing awkwardly in front of me trying to avoid eye contact. I tried to say hello but the bartender avoided my greetings. When she finally said hello, there was a lack of eye contact. The beer my wife ordered was the wrong size. And when I tried to grab the bartender's attention to refill my drink, she made eye contact with me and turned away to talk to the other waitress for another 5 minutes. Seriously, hire someone who cares. If you only hire people who show up for a paycheck, your business will suffer. This place doesn't even deserve the 1 star I gave them. read more

I can honestly say I had the worst steak of my life. Here's the story: It was cool and rainy Gaylord evening. Me and the boys were back from a day of riding, where we'd hit a few mud holes and got a couple of the machines stuck in the pig poo. All and all a good day. We were tired and hungry and ready for a beer and some passable food. I say passable because we knew by not going to one of the two decent restaurants in town (shout out to Benethums and the beaded dog) we weren't going to be in for the greatest. I had no idea what I had in store. We started at b dubbs. Despite being mostly empty, we were told there was a 45 minute wait (and no we couldn't sit at the bar and drink beers...because the kitchen is super busy...and that somehow impacts beer...anyways not the point). We headed over to crapplebees, the only place open past 9, for some nice microwaved apps and a beer. I'll preface this further: I was two edibles in. And I had seen a commercial for the shrimp just before we left the cabin. I was not upset with the choice. As we sat down and got our beer orders in, I scanned the menu. I thought to myself "I've never had a steak from crapplebees. And for only a dollar, I've got some backup shrimp. And how bad could it be? Texas Roadhouse isn't what I'd call expensive, but they serve a solid piece of meat. What the heck, I'll live a little, ribeye it is...after all, whose ever had a ribeye that was bad...I mean I grew up eating my moms cooking. It's hard to phase me." How wrong I was folks. The service was about as good as anywhere these days (in these unprecedented times), and 20 minutes later our food came out. The wait staff waited while I cut the steak open to take a look inside (in the back of my mind I thought about what market research taught them this is a good way to avoid having food sent back...kudos) and what I sliced into seemed decent...a seemingly still pink center in what looked to be a nicely seared exterior. I wrote the elevated effort of getting the knife into the steak off to poor sharpening, shrugged, and moved on to start with the mashed potatoes. Three minutes later I took my first bite. I can't really explain what emotion I felt. It was a lot all at once. The pure surprise of biting into a piece of meat so stiff and chewy when expecting the usual melt in your mouth goodness of a ribeye...the frustration at my poor decision ("shoulda stuck to chicken strips", a voice in the back of my head chastised)...and maybe even a bit of admiration for the marketers that got me to order a steak at crapplebees for (let's be honest) the added benefit of those one-dollar decoy shrimp. And then, I think mostly attributable to the warm introspective mindfulness of the edibles (now fully kicking in) I felt empathy. Empathy for the life of the cow that this steak had come from. What kind of life must that cow have lived to produce a steak this tough? Was this even from a cow? Was I eating the remnants of a pack mule, who at the end of a long and arduous life of pulling stuck farm equipment out of mud died of old age and lay in a field for days, only to have its carcass discovered and sent to the dog food factory, but get diverted along the way so that this ribeye could be taken out of it? Did this pack mule spend its life looking over the fence at the happy healthy cows destine to become steaks at benethums? Did it dream of greener pastures (quite literally) only to have those dreams ripped away? One thing I know for sure: This animal had worked for a living. This thing tasted like it showed up on time at a steel mill every day for 30 years, only to die of a heart attack right before retirement. This wasn't some middle management paper pushing cow. This was a blue collar steak from a blue collar cow, of this I am sure. And so I sat there, chewing through the meat, thinking about all the life decisions that brought me to this moment, and those that brought this steak to the plate, chasing each bite with a sip of beer to make it slide on down. I wondered what role the microwave had in preparation as I can't think of another way that you could do this to meat. We may never know. What I do know for certain: don't order a ribeye at crapplebees. Lesson learned. Mashed potatoes were fire though..a perfect 6 out of 10. read more

Food is always great & I love the large selection of draft beer, especially the seasonal Sam Adams brews. I'm retired & on a tight budget. The late nite half price appetizers make it easier to stop for a snack & a beer more often. read more

Terrible. Terrible customer service. I'm not the one to complain and I actually hate confrontation. However, yesterday was the worst dining experience. We show up and waited for a table, while waiting we decided to order a drink at the bar. The bartender was rude and condescending to my friend while ordering her drink. She served her but ignored me while I was trying to order. She ignored me for 10 minutes and my friend was already finishing her drink. It was so blatantly obvious that the gentlemen next to me noticed and commented something to me about it. I ended up never being served and my friend cashed out. When the bartender gave her her change back she basically chucked it at me and the change went everywhere. not at her. at me. I didn't say anything or do anything that would give her a reason to not serve me. do better applebees. do better. read more

Service: 5 Our service was very good. She was very attentive. Was very courteous to the kids. Food: 3 I got the soup, salad, and bread-stick lunch. It was OK. Soup was good but my first salad was missing chicken. Second salad was better but still wasn't great. I've definitely had better Caesar salads. Seems like we spent a lot for lunch. Decor: 3 Its an Applebee's. You've seen one you've seen them all. This place did nothing to change my opinion of Applebee's. Its not my favorite restaurant but I've eaten worse places as well. read more

We patron this location at least 3+ times a week was in with my daughter this afternoon unfortunately I found a piece of hair in my food at the ending of our meal unfortunately this piece of hair was weaved threw my mashed potatoes And at this point I had probably a half a steak and a serving and a half of mashed potatoes I told our waiter he took the plate from me was gone for a good 15 minutes comes back and says that he has discounted our bill five dollars normally this would not bother me but it was how I was treated in this particular moment as if it was not important enough to management and their team to treat me and my daughter respectfully through this matter I was not even offered a new serving of mashed potatoes or any of my food I just really feel that Applebee's can do better! read more

Great time here with the family. Tasty burgers, awesome apps, can't beat the happy hour! Nothing fancy, but reliable, good food perfect after a long day of snowboarding. Per the 10 year old - Best Burger in the World! Take that as you will, but he's a connoisseur. Our server, Mike, was attentive and accommodating. Overall very nice time. Also - fyi to my fellow review readers, don't be dissuaded by the small #/meh rating on yelp. This place has a 4 star review on google and over 100 reviewers. read more

It had been a while since I had been to an Applebee's and I will be honest that I was not expecting much from this chain, and it is a good thing I wasn't. Not a fan. I stopped in on Easter because it was one of the only places open. My waitress was tending bar and clearly did not want to be there. She was actually having her meal at the table beside me. The food was meh. I tried on of their Specials, a chicken dish. It was not good. The chicken was rubbery and bland. It really let a lot to be desired. read more

Applebee's Grill + Bar - Chicken Caprese special. The chicken was rubbery... meh - American Near Me - Gaylord, Michigan

Honestly I do not frequent chain restaurants and find the typical experience to be mundane. Cookie cutter aesthetics and often less than desirable service or food. Applebee's like other restaurants of this format seem to be in the constant state of "identity" crisis. Finally in the last 4 years they decided to have each location embody the history or the city in which each location stands. Heavy focus on community and heritage. On the walls were the local high school team sports, images of the nature that is known to the area. Which is a wonderful thing to do to a chain. A local grass roots vibe. The service was fantastic, our waitress was talkative and energetic. We tried the lunch specials and shared my moms favorite dessert at Applebee's the blondie. The endless soup and salad was great for my mom and I had half a sandwich and soup. The drink menu was also a huge improvement from what I once expected from this place. Signature drinks at reasonable price points and craft beer!! Everything was hot and fresh. The restaurant was clean and updated. No complaints here! The Gaylord location does the brand proud. read more

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The steak was rubbery and hard to chew, the mash potatoes were overdone. The service was extremely slow. Despite there being very few customers in the store. read more

Katelynn was our waitress and she was excellent! Quick and friendly service and food was great!

My Mom, Aunt LaNette, my Sister and I went to Applebee's last night for a Family Dinner and it was fun. The Food was good and the new free game touch-pad kept me normal until our Entrée came in, but the Parking Lot got a little crowded on Labor Day Weekend. So I give Applebee's rating 3 1/4 Stars. read more

The ol man and I took the kids (3 younger kids) here... the hostess served use more the out waitress.. all she did was talk to the other servers.. I was very unhappy... (but the kids made up for the mess they made( baaaahhhhh) read more

Tonight my wife and I decided to have Applebee's and we waited almost until the last minute. We placed our order about 15 minutes before they closed. What a pleasant surprise to hear a friendly and welcoming voice on the other line. We would like to give a shout out to a gentleman who took very good care of us tonight by the name of BRANDON. Thank you sir for looking after us tonight. Applebee's is very lucky to have this young man working for them. read more

1st. Trip to any Applebee's in a very long time. Shared two Mexican appetizers, which were 1/2 off. Both were quite good. Portions the size of a regular dinner. Service was good also.filled the stomach before a trip to mackinaw . read more

I want to especially brag on our waitress Tyesha. She was friendly and always checking to make sure we had everything we needed. We were a large group of 11 that had traveled to the area on business. The food was hot although it did take awhile to get our meals. We were a larger party so, that's understandable. read more

Applebee's has a wide variety of selections to fit most any dietary needs. It's best to go online and call to see what the current special is, as this location does different ones by day. They have a very good selection of appetizers that can be made into a meal for any family. Every time I have been in the service has always been good. read more

I got the most awful food poisoning of my ENTIRE life from this place. Dont get the shrimp wraps, or anything with shrimp. OMG it was awful. Worst expierence of my life... read more

Was there a few days ago for lunch, wasn't to impressed. Had my 2 young children with me when we entered the establishment, we greeted the hostess, she asked if we mind sitting in the bar section, I declined, so she sat us at a booth (the booth was ripped and patched up with tape), the table was dirty, sticky in spots, and crumbs on the booth. The service wasn't the best, forgot the side of ranch, had to ask for refills, when ordering more chicken tenders and fries, the fries were forgotten, wasn't offered to go boxes had to ask for them. I could understand if the place was extremely busy to forget somethings but that wasn't the case. Did ask to speak with management, not sure if management was advised or they didn't care. Very disappointed considering this has always been our #1 place to eat read more

Worked hear ended up walking out because seafood cross contamination told management and they did nothing. They are mixing to much raw product in a drawer that is constantly overfilled and rarely cleaned need to hire cooks who acutely care about the safety of people's food I would give no stars but I have to to post this read more

I dont know why review rating is so low. We really like the food and server. Great food and staff. We were on way to mackinac island and decided to stay in gaylord and ended up eating dinner here. read more

We almost didn't stop here because of some of the negative comments and the low star rating. However, we did stop here along with a restaurant full of people and found the food and service to be very good. We both had the Broccoli Fettuccine Chicken Alfredo dish. It was hot and very tasty, and the quantity was enough for another meal for both of us. read more

Walked out. Me and the wife sat at the table for 15 min and never got any service. Went to Buffalo wild wings and were waited in immediately. read more

Shitty service, sat at a table for 10-15 minutes and none of the waitresses came and asked if we wanted drinks or anything. Even turned on the 'call server' button and still no luck. There was three ladies at the hostess station talking and we were the booth right next to it. Walked out after ZERO service and they said bye and snickered. read more

Curbside pick up was awful. We set the time to pick it up at 7pm, I placed the order at 625, when we had got there our order hadn't even been started. We had to wait another 45 minutes to get our food. The people who pulled up after us got their food before we did. Just a bad experience. read more

Worst Applebee's I have ever seen!!! The floors were full of grease and slippery. Napa chicken was awful and nothing like I have had at other Applebee's. The place had a weird atmosphere. The road is very busy read more