We were not greeted when we got there even though there was some one at the host both. The appetizer came with out plates. It took over 15 minutes of me actively trying to flag somebody down before we were able to get a plate. We had ordered drinks at the beginning which came with the appetizer and were never refilled. The meal came and it was thrown in the table never asked us if we wanted anything else and nobody ever came back. We had to borrow somebody else's menu to add up the total as nobody ever came back to give us a bill and we walked out the door. I had to choke down my food with nothing to drink. The food on the other hand was really good but with the service as bad as it was and not having anything to drink while I was choking it down made it a miserable experience. There was a moderate amount of customers there and plenty of staff to help but quite a few people were just wandering around that could have helped at any time. We were in the bar area and some woman came out and was changing all the TV channels and I was standing up waving my arm at her and she completely ignored me as she went from TV to TV changing channels and then went to the back. Unfortunately as restaurant after restaurant closes the service at the ones that are left open keeps getting worse and worse but they don't care because there is is few choices so we are stuck going there. read more

Are you kidding me. My friend and his wife took me here for dinner. The bill was $137 for three of us. The food was microwaved Cr@p. The $8 drinks were weak in small glasses lots of ice. The service...what service...Slow Slow Slow...Then the kicker...the waitress wrings out a dirty wet cloth on the carpet so close to me that my leg gets wet. When I bring it to her attention..she blows it off and says they clean the carpet every week? This place is run down. The bathrooms are marginal..like somthing you might see at a Taco Bell in Mexico. This place is a hole..avoid it like the plage. I will take my $40 and eat at the best restaurant in town Aja. read more

Applebee's Grill + Bar - MMMM...Applebees...NOT - American Near Me - Grants Pass, Oregon

Visited restaurant on 9/19/14. My family and I have been seeing the All You Can Eat crosscut ribs promo airing on TV. Once seated, we noticed it wasn't on the menu, nor posted in restaurant. We were informed by our waitress that the promo had ended. My family and I left the restaurant and went somewhere else. Service was slow, we arrived around 3:30. There didn't seem to be a lot of wait staff present. Currently, we are watching the Oregon vs Washington State game. Again, the Applebee's promos are running. Checked the Applebee's website and what do I find? First slide on site is the All You Can Eat Crosscut Ribs. It'll be awhile before my family and I visit an Applebee's again. I will update this review on next visit. read more

9/7/18 was terrible. Seated (2 of us) waited over 20 mins and had not even been acknowledged. Finally the table next to us received their food and although the manager was attentive to them she proceeded to walk away again not acknowledging us until I said "excuse me miss" to get her attention. Placed our order and the server who then was assigned our table was not friendly, gave us looks, and made us feel uncomfortable. We very much inconvenienced this staff by having dinner at Applebee's. When in Grants Pass consider other choices as not all chains are one in the same. read more

Went to Applebee's in Grants Pass tonight. I recommend you ask for Courtney, she is excellent mad always ensures you are satisfied with your meal and service. Applebee's has an assortment of steaks, chicken, and salads with plenty of variations to cover even the most finicky eater. read more

Seriously, every single time my husband and I eat here, we are highly impressed! We try to get something different when we do eat here and we're never disappointed by the choices! The wanton taco apprentices are to die for and the chef knows how to cook your meal to perfection. Melinda is an amazing waitress!!! So helpful, full of smiles, and she's so truthful. Thank you Applebee's for being amazing and employing such wonderful people!!! read more

Used the "curbside" feature on their app for a 6:30pm pickup time. I waited in the car for 15 minutes and tried calling to let them know I was waiting and their phone wasn't working. Went inside to get my order and it wasn't ready. Had to ask hostess 3 different times when it would be ready she was completely clueless my 6 year old granddaughter would have done a better job. Waited for 45 minutes before getting my order. The fish was disgusting and stank, my pasta was a glob of dried out noodle. The only thing that was half way decent was the extremely small portion of coleslaw. This meal cost over $30.00. Worst experience ever will not go back. read more

I have no idea why this restaurant does not have better reviews! The food was amazing but what made our experience so amazing was our server Jessie. She was so attentive to when we needed refills and always came by to check on us. We overheard her conversations with the other tables and she was just so personal and sweet to everyone. Thank you for the amazing service, you made our night and our food was great. read more

My favorite at Applebee's was the green bean appetizer with spicy dipping sauce Now the spice is gone and the sauce is just mayo. Went from awesome to crappy Would never order them again Used to always get a specialty drink loved the little picture menu now gone read more

DO NOT order the chicken fajita roll up! Corporate needs to delete that from the menu! Was about 80 % lettuce, 10%tortilla, 5%sauce/spread of some sort/ and 5 %chicken parts. Manager tried to make it right, but second one was pretty much the same. How many fajitas have you seen with lettuce? Service was good, just feel like corporate America is putting a stranglehold on store to cut overhead to get their shareholders more dividends! Not going to eat at Applebees anymore, going to patronize more, going to give my business to the local spots. read more

The food was good. The service was the worst. We got there got seated and the waitress brought menu took our order. Drinks came out slow, but the salads took over fifteen minutes and we had to ask to get them. Then while we were eating then they said the food was ready and did we want wait to finish our salads or bring the out now. We said now. That took another ten minutes. We also asked for one more ice tea and that came out just before we were ready to leave, and we had to get a third waiter to bring us takeout containers. Then the waitress asked if we want a bag to take out the food in but never brought the bag. We had to stop at t hostess station for one that the guy dropped on the floor then handed to us. So that made the tip was .79. read more

Food was on point order was accurate but the smoothies they didnt blend well was just cubes of ice and drink flavor other then that good job

I took a lady who has a developmental disability to meet some friends she hasn't seen in over a year to Applebee's in grants pass even though we live in Medford. The four of us ordered but only the other party got their meal. After an hour we left and the waiter tried to give us our meals in a to go box which we refused because we were leaving and had a half hour to 45 minute drive home and also we were hungry and wanted to get food to go so planned to go through McDonald's. We were completely ignored for an hour and couldn't get anyone's attention until the check for the other two guests arrived. Horrible experience for us. read more

Normally can go to Applebee's for a standard fare and it's consistent and decent. This location was the worst of the worst! Long, long wait for everything from water to orderring to food. Not busy, servers standing around and had to get their attention every time. Food was so bad. A warmed up microwave dinner would have been just as good if not better. We talked to the manager who offered cards for a meal next time and a discount. We declined! Not coming back EVER. paid our bill in full. This isn't about $. But, don't waste yours! read more

My girlfriend and I had lunch here today, and the staff was very friendly. There was a slight mistake with my order, but it was immediately corrected and they even offered us a free dessert. We are very happy to have stopped by! read more

If there was a way to give no stars this establishment deserves it. I have had food not prepared not as requested many times. I don't choose to go here but we have had meetings here and it seems they just always have issues. So because I didn't want to eat here today I did the drive up. I asked all the right questions and they were going to come right out with the food. Lies! I waited 10 minutes and then went in and waited a few more for someone to notice a 6'4" man standing at the front counter. So yes got home food was cold but hey I didn't have to eat it! Many apologies and excuses but I contribute it to the GP Applebee's. Not more than 1 star ever Go Elsewhere like McDonald's read more

I love new appetizers(deep fried green beans, big pretzels, ) boneless buffalo wings are always my favorite! Love the happy hours and local brew choices! read more

Applebee's Grill + Bar - Pretzel, green bean and buffalo wing appetizers! !! - American Near Me - Grants Pass, Oregon

The service from Johnny and Ciara is always ON POINT! However, the music... it needs some work, the atmosphere from the staff is so lively and the music just makes you want to fall asleep.... come on Applebee's! read more

Great happy hour! The service at bar was fast and friendly. The 3 stars is because the men's room smells like death and the women's rooms stalls don't lock. I judge a place kind of hard on the bathrooms. We told manager about smell but he didn't seem to care. I'll come back for drinks but try to use a bathroom before I come:) read more

Shrimp was burned, steak was way over cooked! Would not return or recommend, go to Elmer's!

Applebee is just OK, service was very slow, food got to the table just warm. They have a senior discount but you have to ask for.

Was passing through and stopped for dinner. They were not very busy and the hostess didnt have any menus ready. We were seated and the waitress was good and friendly. I got the grilled salmon and it was dry, the green beans were good but didnt have any garlic taste. The baked potato was good but they just put sour cream and forgot the butter. My friend had the same and they messed up his side order. Broccoli instead of green beans. His salmon was also dry as if it had been out for awhile before being cooked. . My other friend had the shrimp, chicken, onions and potatoes. He said it was really good and I know the shrimp was tasty. The waitress was quick to refill drinks and ask if we needed anything. I would give 2.5 stars read more

Ok so let's acknowledge that this is Applebee's. Not expecting a Zagat raved experience. That being said....our table was sticky, our utensils weren't clean, I asked for appetizers to come with the meal (they came before), my daughter's chicken strips were rock hard, the tortilla soup was the worst I've ever had and don't get me started about the wait for our food. Our waitress was MIA, seriously. We mostly interacted with a totally different waiter. It took every bit of an hour to get our meals. AT 1pm on a MONDAY! Don't waste you're time like they wasted ours. The ONLY good part of the meal was the appetizers. Not recommended. read more

This place has been going downhill for awhile and I haven't eaten here in like a year. I will never eat here again after today. This was the last straw. I arrived and was seated at 12:45. I had a pedicure appointment across the parking lot at 1:45 and should have had plenty of time to order and eat a salad. Nooooooo. I placed my order and waited but at 1:40 there was no salad! The people who walked in just before me had gotten their food and FINISHED EATING! I told the server I need to leave and all she said was "ok". I will never, EVER eat here again. Even if I'm starving and this is the last place on earth. read more

After driving in the car for about 9 hours, Grants Pass was a welcomed stop to stretch our legs and find some food. Lohi (our GPS), found Applebee's for us so we decided to stop here. Normally I'd give a place like this 3 stars since it's a safe and predictable menu. But this time I'm throwing in an extra one. I was traveling with the parental unit and they, being vegetarian, have special dietary needs. The waitress, cooks and even the restaurant manager made sure that their dish was meat-free and to their liking. Since the parentals were happy, I was happy. Thanks Applebee's! Eating meat-free in the 'hood... read more

I shoulda checked and heeded the advice of the good people on Yelp. I walked in from a local hotel and sat at the bar, with three other people, not busy, and waited 10-15 minutes before I got an insincere "hello". Soon after that I put in an order for a beer and it was delivered along with a menu. The bartender disappeared for lengthy periods and a few of the other bar flys were making comments on how service seemed slow. I can understand that if you are swamped, like Joes Sports Bar was earlier during the Packer game, that service can slow down a bit. But this place is dead and it seems like the bartender doesn't even care. Customer service is out the window as far as I can tell. It's almost feels like my presence pisses them off as I am just one more job for them to do. Really off putting and I won't be back. Other bars with great food nearby are JD's and Joes. 100% better service, with a smile, and fantastic food and drink. Sorry Applebee's, the bartender is the face of the brand when you are in front out of town and this one is pretty sad. read more

Food is ok, if you are really hungry. They have never gotten the service going since they first opened the doors. Come on owners, get some motivated managers, waitresses AND cooks hired. I don't like waiting 50-60 minutes to get my "food". read more

There are few places I hate more than Applebee's. You might as well buy a frozen dinner and pop it in the microwave. You'd get about the same quality. I feel this way about most chain restaurants, but I have a particular hatred of Applebee's. I will say no more. read more

They need management help SERIOUSLY!!! Just went in for lunch every dish they gave us was DISGUSTING!!! I was half way done with my beer and realized the glass was dirty in the inside it had lip marks and food particles on the inside, so nasty couldn't finish it!!! Ew we normally love the pretzels and they were gross, their fryer oil is OLD!! We will never go there again and it's a def. stop when we are on our way to medford, at least once a week!! Never AGAIN!!! The bartender was nice..,, but We are very disappointed and hope the owner of this establishment reads this so they know their managers are NOT doing there job!! It's the 3rd time we have been disappointed there the last time we were there we knew it would be fast before our flight to get appetizers and all our food was cold and dirty dishes once again!!! I only have this one star Bc it made me b4 I could post it read more

We asked for a booth because we have a 3 year old. Even though there were MANY empty booths, we were told no, we had to have a table because the server where the booths were was overwhelmed. It took over 45 minutes to get 2 salads and Mac and cheese delivered to our table. I can prepare, eat and clean up those items at home in less time. Once we got our salad, the didn't get the memo about "dressing on the side" so we had to send it back and it took another half hour to bring a new one. This only gets one star because there is not a zero star option. read more

I don't know why I continue to give this place a chance. They ALWAYS disappoint! Had to stay in town for the second night in a row due to the snow and road conditions at my home. So mom and I went to Applebee's. The only menu item I rarely have a problem with is the Oriental Chicken Salad. That was my plan, but the menu cover had this appetizing and very appealing meal with a steak covered with shrimp with some sort of sauce. I showed the waitress the picture and said, "I want this." Showed her the picture! It was on the cover of the special menu. On the cover. The ONLY picture on the cover! So it isn't a tiny picture. Honkin' Big. Our wait for our meal seemed a little longer than usual (the folks behind us were served their meal within 5 minutes). I received my meal and although I hollered after my waitress, she didn't hear me. My mashed potatoes were COLD. Not even warm. My steak was WELL. And chewy. (I asked for Medium.) And the shrimp were still in the ocean somewhere as they were NOT on my steak. My mom's meal was also cold. I asked the host to get my waitress and when she came back I asked her where my shrimp were. She asked me "Did you order shrimp?" WTF, I showed her the GD picture where there are clearly shrimp swimming atop the steak! She said, "I'll go get you some shrimp." Another five minutes go by. I used the little game/appetizer order kiosk thingy on the table to notify my waitress that I needed her and still no response even though she was behind me delivering the people's order. The bloody thing has a flashing red light for criminy sake. So I get on my cell phone and call the Applebee's and ask for the manager and I ask her to come to my table. As she gets to my table, the waitress (finally) shows up with my shrimp. Meanwhile, my barely lukewarm meal is now cold and mom is nearly done with her meal. So I explain the situation to the manager. I tell her that I know this isn't a five star restaurant, not even a three star restaurant, but that when the food is brought out, it should be at least warm, not cold. My steak was tough and chewy (besides being WELL and cold); my mashed potatoes were cold. The manager apologized and really went into some excuses about what she was doing. She said that they had new management since the 1st (it was the 4th), and that they were working on things and that this kind of thing shouldn't happen. I told her that everytime I came here this happened. Everytime. (This Applebee's once actually made me miss a airplane flight they're that slow.) She offered to redo my meal, but I said, "My mom is done with her meal - even though it was cold as well." I was just so overwhelmed and upset with the experience, I told her I didn't want anything. She comped mom's meal (and obviously mine) and off we left with me still hungry and very upset. I asked my mom, "Did you think the manager came off as condescending?" And she felt as I did. So even though they have NEW management (for four whole days), this Applebee's still sucked. This will be the very last time I give them a second (or 20th) chance. read more

Stopped here after a long road trip down from Bandon and Crescent City, wasn't crazy about the menu selection or the prices. There was quite a wait, but apparently, a large table near us had been waiting even longer. The food was decent, as was the service. My boyfriend's food was a bit cold. Next time, will go to Shari's across the street. read more

We were a party of five (four adults, one child) on a Saturday evening. The restaurant wasn't too crowded and we were seated quickly. The waiter was running around, took awhile for the menus to show up. When we were ready to order, I requested "NO MSG" in my food ... uh? Waiter brought over their Allergy notebook and left it for me to find the meal I was gonna order to confirm there wasn't any MSG. Think the meal would have tasted better with MSG as it was without any flavor whatsoever; the chicken was somewhat dry. It was some kind of curly pasta with artichoke hearts and crispy spinach. Others at the table said their chicken was dry too. Think I'll find somewhere else to eat in the future. read more

Worst food ever! We go to Applebee's in our area a lot. So, coming thru town we were so excited. My mashed potatoes and my sons were cold. Let the waiter know. So, the manager brings over two bowls of mashed potatoes 5 minutes later.. Burning hot ! I felt like it was ok here try these. So hot that we finished our steak which that is a whole different story. Needless to say never eat the potatoes... Service great and friendly. Food boo two thumbs down read more

only gave 3 stars because my server eli was amazing. food wasn't great, took a long time

Typical apples bees. Steak was grey, mash potatoes were served cold and Mac and cheese was cold as well. But it's nothing new about apples bees. It was either this or Taco Bell. read more

I came in today I ordered the Three cheese chicken penne. The plate was hot but the chicken and sauce was cold. I sent it back for the employee to have it heated up. Then when I was almost done there was a black hair in my food. It was not mine because I have blonde hair. I was very disappointed in the food read more

Food is stale and dry. The bar food was cold and old. No one asks for refills or do we need anything. It's just a depressing place

Went here last night (7/5/2014). Service was, as always, abysmally SLOW, and this time the food was also mediocre to poor. Wife had the Chicken Fajita Wrap that was practically void of chicken! Her wrap was supposed to come with dipping sauce, but didn't. The food deliverer said she'd bring some, but never made it. I had the ribs which arrived dry and luke- warm. This was after waiting nearly an hour, so we were so hungry we just ate it anyway. There were very few people there, so was not at all busy - therefor no excuses. The manager did give us $10 off a $70 tab when we complained. This restaurant seems to have a very high personnel turnover. Wonder why.... Perhaps the owner should study up on what it takes to run a restaurant. read more

Tonight I ate there. Took 45 minutes to get my blt and soup. Then there was a hair melted with my cheese.. gross....I won't be back