:( Oh Applebees. We came here because we had a gift card and decided to try it out again. We ordered 2 appetizers and 2 meals. The appetizers were actually ok, especially the spinach/artichoke dip, but oh man - the rest of the food was just bad. The macaroni and cheese with chicken tenders sounded great, but the bottom of my bowl was covered in oil? It was all wet and just gross. I didn't eat more than three bites. My husband's food was cold and bland. We are super disappointed, because we did have some great service and the place was nice and clean. :( read more

Horrible experience. Service sucked. Food took forever to arrive and was cold and stale when we got it. Tried 3 separate times hoping it was jus a bad night. Nope. This place sucks. read more

Applebee's is a joke. Shitty watered down drinks, NEVER made correctly, microwaved food, shitty waiters/waitresses, you get ignored, and it's always either too hot or too cold, and the sticky tables give me the ick. Seriously shit in EVERY aspect of a restaurant. Don't waste your money. read more

Oddly, I had never eaten at an Applebee's prior - I probably will refrain from ever doing so again (as harsh as that may sound). The atmosphere, ambiance, and environment, all equated to similar casual dining chain restaurants (i.e. Ruby Tuesday, T.G.I. Friday's, Outback Steakhouse, etc.). However, at this particular location, there were two very apparent differences that separated it from the aforementioned: 1. Food 2. Service I will begin with the food. I ordered a regular hamburger and fries, which were not appetizing at all and were both rather tasteless. In fact, it was probably the worst food (flavor-wise) that I have ever had at a restaurant that serves moderately priced food in a casual atmosphere. Now I will address the service (which coincides with number 1). The waitress (Hilary F.) was, well... to put it simply, rather rude. I did not see a "regular" hamburger anywhere on the menu (which is what I desired), and so I asked Hilary if one was available. Hilary's response: "You mean like without cheese?" Me: "Yes." Hilary: "Yeah, if that's how you want it (followed by a weird look on her face - as if no one would ever order a hamburger without cheese). Would you like it pink?" Me: Well, done please. Hilary: Is there anything else I can get you tonight? Me: May I ask what else comes on the burger? Hilary: (Sarcastic tone) Well, you asked for no cheese so what else would be on it? (Sarcastic chuckle and eyes to the side) Me: (Taken aback by such a response and thinking to myself, "What the? Is it just I, or was that rude? Hmmm.") Hilary: (Makes weird face) Well since you don't want cheese... Dinner Date: (Chiming in) What kind of sauce... ketchup, mustard, mayo? Me: (Clearing my throat and looking at Hilary) Ummm... do you realize who I am by chance? Recognize me at all? Hilary: You're Abe Froman? Me: That's right, I'm Abe Froman. Hilary: The Sausage King of Sacramento? Me: [caught off-guard]... Uh yeah, that's me. Hilary: Look, I'm very busy. Why don't you take the kids and go back to the clubhouse? Me: Are you suggesting that I'm not who I say I am? Hilary: I'm suggesting that you leave before I have to get snooty. Me: Snooty? Hilary: Snotty. Me: Snotty? (*Disclaimer: Okay, so that last part beginning with me clearing my throat was actually taken from the classic 80's film "Ferris Bueller's Day Off" and did not really happen... but hey, that is what it felt like being in Hilary's presence. Everything above that part did indeed play out exactly as conveyed) CONTINUED: Hilary goes on to say that she could bring the abovementioned on the side - she never did. I ate the burger dry, as she would literally ask if everything was okay and if we needed anything only while hurriedly walking past - and she only did ask if we needed something once (possibly twice) during the entire course of our meal. I am not certain what the problem was, but she seemed very confused, impolite, and unaccommodating. I could not figure it out, as I was just as kind and respectful as I always am to others. Though I had limited communication with the rest of the staff, the one or two that I did interact with seemed fine. Perhaps others may have a completely different experience than I did (I hope so), but I personally would not patronize this Applebee's location again and probably would not recommend it to anyone else. Its location is convenient; however there are plenty of other (i.e. better) options just a short drive away. read more

Came here with a group of 6 for my birthday. Service was horrible. I couldn't believe how spaced out the server was. The only thing she was good at was texting. Food sucked...and I mean SUCKED! Everything was way overcooked and so tasteless. Does anyone teach the kitchen staff how to season food? I mean, I'm sure it all comes pre-packaged and frozen, but you can even give that crap some flavor if you know how. I would be extremely embarrassed to work at this place, and even more embarrassed to own this pile of junk. Tear it down and put something worth while there. I will never visit this place again. read more

OK folks I am TRULY an idiot. After writing my prior review and swearing never to go in here again- I did it. I went in. I was starving, it was there..........shame on me. This time- sat at the bar ordered two sodas and dinner. Got the soda's......and then waited......and waited ................and waited...........after watching seveal other customers come, order, eat and leave, the bartender finally looked up from the bus girls cleavage and Giants game and realized we had been forgotten about. He sends a busser into the kitchen looking for our soup and salad...........then he tells me "it's on its way" BS- order lost. Had the bartender noticed say 30 minutes earlier we had not been served perhaps the night would have been salvaged, but clearly this Applebee's is the worst managed, poorest producing piece of Sh#$ restaraunt in all of the North coast. HORRIBLE HORRIBLE HORRIBLE! Shame on you Applebees corporate for allowing this disaster to oeprate like this. I cannot beleive it has not been torn down with a wrecking ball yet as it should. read more

Super disappointed. I wanted something walking distance from my hotel. I tried the beef on potatoes, which said it was new. The onion rings on top weren't edible due to so much grease. The sauce covering most of the dish wasn't edible due to salt. So I gingerly picked out the meat (which was overlooked yet somehow cold, as were the tomatoes) and scooped off the gravy to get to the potatoes which much to surprise were nuclear hot and I burnt my mouth. The waitress didn't seem that it was strange that I didn't eat 80% of it. Aside from the food, the table was sticky and covered in grime. I don't think a thorough cleaning had been done recently. When I got my check it had food particles in it and the inside was wet. read more

The menu selection at Applebee's has always turned me off to it. Usually I would go on to state the redeeming factors of a restaurant... but there are none here. We can all see the low rating this place has received, Food is uninteresting and often botched in some way, shape, or form. Often the service is also terrible. Do we even have to give stars? I feel like they owe me stars, if anything. read more

Not going back. Appetizer was burnt, service was mediocre, food was bland and smaller amounts than other chains. Staff was also super chatty with each other right next to our table... Unprofessional. read more

We're traveling through town, you would think Applebee's would be a safe choice... wrong! Walking in the door, we could see it wasn't too busy, and the wait staff was sitting down chatting. We stood and stared at them and still couldn't get service. Finally we just got our own menus and found a table for ourselves. After sitting for awhile a waiter finally came over to take our drink order...two glasses of water took a good 10 minutes for him to bring us. He was a little rude to us when we dared to make the suggestion that we order food. It took forever for our food to come out, and my order was not as I'd requested, not to mention the chicken was really undercooked. Anywhere else I would've sent it back, but didn't have high hopes for this place to improve my meal. As tourists just here for a few days our food options are limited, but we will definitely find somewhere else to eat for the rest of our meals. read more

Ordered on doordash and received my order. Didnt get extras I paid for, even though those were on the receipt. Only giving 2 stars because it was fast but would gladly give up the speed to atleast get what I ordered. Doesnt even have to be that GOOD, just so I atleast get what i paid for. read more

I ordered a salad. They screwed it up. A SALAD. How did they screw it up? My salad had ice-cold lettuce in it--as if it had just been pulled from the freezer. They screwed up my boyfriend's meal too. He ordered a roast beef sandwich au jus. They FORGOT the AU JUS. The dish had two ingredients and they forgot one of them. What! At least the manager was nice enough to come to the table and cut our bill in half. Still, we would have done better with the no-name taqueria next door. I figured we were safe with a chain for our first night in town...sadly, no. read more

Lovley customer service and very friendly atmosphere but, my food wasn't hot it was lukewarm and that was slighty off putting.

TERRIBLE SERVICE Went to this place on a Friday night, first thing was the hostess says how glad she is there was only 4 of us coming. Next odd thing was our waiter told us how he was in break violation and was unsure who would help us. After quite a bit we finally give our order not before a group of 3 ladies comes in and is waited on by every waiter in the place 6 times. After about 30 minutes we get the first of our dinners and a salad. But we have no silverware. And even after asking the manager, it takes another 20 minutes for utensils. Would not recommend this place to anyone. read more

My fiance and I called ahead to see about their hours, and were told they would be open until 12. We walked in at 10:30, the door was unlocked, and people inside were being served. But the manager looked at us with a smile on her face and refused to serve us, saying they were closed. I'm not sure if we were discriminated against for being an interracial couple or if they just decided to close early because business was closed, but this restaurant's service stinks so bad it would knock a buzzards off a shit wagon. read more

Went to this establishment today 7/27/16 and had a great experience. We were seated in the high tables by the bar which usually hurts my back but we were grateful to find out that our server was very friendly, helpful and attentive. His name was Chris. Our food came as ordered and was great. Very happy with our experience and will be back, especially when Chris is working, definitely a great asset to their franchise here in ukiah! read more

Heading south from Oregon we stopped here in Ukiah for the night and noticed this establishment was just down the street. It was the usual Applebee chain and was quite empty probably due to it was just after Thanksgiving. We were promptly seated and were approached by a seemingly not interested waitress who took our drink orders and upon returning took our orders. I had the sirloin steak ( asked for med. rare and it was medium) with red potatoes and my bride and I each had a house salad served on a warm plate. I think the next time through here we'll go to the Burger King I spotted down the street . read more

Today, had to leave, lost our order, never checked on us after we got drinks. Whole place smells bad, really worried about kitchen cleanliness. Obviously not enough help on duty. Never got food so cant tell bout that, many local other eateries are fantastic. NEVER go in any Applebees again. read more

Just got a chicken ceaser salad and the lettuce was frozen. Will never go there again. I asked for a refund she told me they would give me a free appetizer on my next visit. Will never eat there again. read more

My group and I got there around 9pm and got seated. We never got silverware, had to ask after we received our food. Our waitress walked up and asked what we wanted to drink, no smile and didn't even tell us her name. We ordered our food and waited... 2 out of 3 of our appetizers came out about 15-20 minutes after we ordered and the 3rd came with our food. It took about 1 hour for our food to come and the lady that brought our food out was letting us know how "hectic" the kitchen was but the place was not busy what so ever; not to mention the food was mediocre at best. It's even more difficult to believe that being "hectic" was an issue because there were employees joking around with each other and dancing at the register. When drink refills were brought to our table, one of the drinks was being carried recklessly and ended up being splashed on someone in our group. When we received the check they didn't comp, or even offer to comp the appetizer that came with our food that we didn't get to eat. We personally had to ask for them to take it off. Side note I love the Applebee's where I'm from but I definitely won't be coming back to this one. Coming from a business that thrives off of customer service, I would give them zero stars if I could. P.s. I feel as though this Applebee's should be bulldozed and have an Arby's put in its place; and we all know Arby's is the a**hole of the fast food industry. It is pretty sad when you get better customer service from a fast food restaurant. When just about everything goes wrong, you would think someone would put in the effort to figure out how to make it right. read more

By far the worst experience I've ever had here. We got there around 9:00pm, it too 15 min. To get someones attention, another 10 minutes to get a drink, which the Margarita tasted like sugar. And then had flag someone down to order. Finally got the order (which was just appetizers) and then had to get someone to bring, plates, napkins, forks. Horrible service. Did not deserve even a tip and I always tip 20%. I miss Chris the best bartender. read more

I know, It's Applebee's, what do you expect? I have eaten at other Applebee's and it was not this bad. Ordered the 3 cheese penne chicken and it's plain huge of plain noodles with dry chicken. No sauce or flavor. The terrible part we ordered 2 of them and both that way. Then ordered the classic cheeseburger, no onion, no tomato, no pickles, no lettuce You guessed it! All the above on it and the bun saturated in pickle juice and tomato juice. Needless to say $70 and no one will eat their food. read more

Boy they must be having some bad nights. The last two times service has been poor and not to mention very slow. 25 minutes to obtain drinks. To be fair it was a Friday night but being 8:30 pm I thought we had missed the dinner crowd. Not even a smile out of the waitress. She did mention working to many hours. read more

Place is good for happy hour , the new selection of drinks is tastier and drinks are bigger . Alcohol wise there are not as much but it is a great place to hang out read more

So, a variety of wants, what's a safe bet? Applebee's! Except this one in Ukiah. Monday night, burger special night, all burgers $7.99, not according to our server. Only the Whiskey Tango whatever burger. Oh, by the way, we are out of Sprite, Pepsi, Riblets, Milk, lemonade, green beans, and the tea tastes like crap and is all foamy. Water maybe? Your server, who has only been working here a week doesn't seem to know that silverware, napkins, etc. are supposed to be part of the deal. Had to ask the Manager to explain to the server that All Burgers $7.99, means All Burgers $7.99. Worst service and some of the worst food I have ever had, let alone at Applebee's. Should have gone to the BeBop Diner for a burger like I originally wanted to. Won't be going back there anytime soon. read more

Stopped for dinner. Ok food for the price. Visited on a Wednesday evening and they were not busy at all. Conveniently located next to my motel. Service was good. Seemed to be clean when I visited, unlike other reviews I seen. read more

You would think ordering appetizers would mean you would get it before your meal... Sadly no! We were talked into an app and it did not even hit the table until AFTER our main dishes were sitting in front of us! Now if that was not enough it was a slow day, under 10 tables eating at the time and the food took over 45 minutes, and one of the plates was a salad. Cherry on top: it was even underdressed... Get your act together guys! With 'decent' food it could be an okay place to eat. read more

I just moved to Ukiah and was looking for dinner. This was honestly the only recognizable non "fast food" chain I found, even though I am not known to eat at such chains, it felt like a safe bet for a decent meal. So we pulled up, and it looked a little busy inside. My boyfriend went in to grab a curbside to go menu from the hostess. When he asked, she responded "here, I don't even care," and handed him a sit down menu to take. So then from the parking lot, we called in our order. We got the pick your own 3 appetizer plate, an the 2 for 20 meal deal. The girl on the phone was very pleasant, making up for the lack of kindness the hostess had shown. We then returned 25 minutes later, which they were on time with our food, and unlike others experiences, ours was accurate. The only weird thing was the girl delivering curbside was not in any sort of proper uniform, but instead a "play-dough" t-shirt. Overall, the food was fine. The towering steak quesadillas get a thumbs down because they look nothing like the picture, and the boneless buffalo wings were honestly better the next day, but everything else was good, and my steak was actually medium rare as I had asked. Minus one star for the lack in professionalism from the staff, and minus one for the misguiding photos in the menu. I will most likely dine here again, but to go, as the staff might piss me off if I sat in for a meal. read more

Applebee's Grill + Bar - American Near Me - Ukiah, California

Hella gay bartender made me happy to get a drink as a lesbian. The old dude sitting across the bar next to his wife staring at me wasn't cool, but hey, what are you gonna do? Totally dropping a 20 on this 4 dollar bill. Let this guy know he's loved and his grace is inspiring and says only wonderful things about you, Applebees. read more

Typical Applebees. I've never been to a good one. Came here because it was a rainy Sunday night and it was located across the street from my hotel. Chose it entirely on the convenient factor. I sat at the bar and decided not to order based on what I saw on people's plates sitting around me. Looked like TV dinners that had been reheated 4 or 5 times. Gross. Had a couple of beers (which seemed to take forever based on the slow service) then left and went to the Mexican place across the street. Good call! read more

Just ended 3 day camping trip with my family and entered on a quiet Sunday evening. I did a quick scan and saw several booths and requested to the host for one of them. She checked, returned, grabbed four menus and said 'how about a table?' while walking towards a table. I was dumbfounded! I asked her 'what about the booth?' and her reply was the service will be too slow in the booth. We sat down and ordered food but I just couldn't help to continue observing how there were six booths and the host only concentrated on getting the amount of tables filled evenly for the servers. What happened to accommodating reasonable customer requests? The food was okay for an Applebees but the hostess needs more training. read more

Horrible, disgusting food. Literally the worst meal I think I've ever had. Service was awful, table was sticky, food was downright disgusting! Will never be dining here again. read more

The food is stale, bland, and the service is awful, usually coming from the kitchen. Most waitpersons are high school or first year college kids looking for good tips, and it will show. If you are going, hit up happy hour for tall beers, but order a burger or nothing. And be ready to wait it out. Also be warned that the good brews have been replaced by lower end stuff. read more

I adore some of the ppl that work here but I have to admit the food sux, yes I said it. Consider it fast food served on a plate! Customer service can be really good and then on the other hand it could be your worst dine- in experience. The only way I could recommend this place is if your looking to eat a burger and your with a group of friends, maybe go watch the game and have a beer or two, I do like the bar there. read more

Wow, what a horrible meal, service & all around experience! I ordered the veggie burger & the waitress asked me if I am a "vegan". I say, "no, just don't eat meat" Not a true "vegan". She brings me my veggie burger & to my surprise I find it with melted cheese with a lump under the cheese. I dig into the cheese with my knife & find a bunch of chopped up bacon under the melted cheese. I wait, and wait, and wait & finally a server comes by & I say, "hey, this VEGGIE patty has bacon all over it & she says to me, "well, I will take it to the kitchen & scrape it off". Wow, that is her response? That is what she can do to make it right? I guess they were too busy arguing over who wasn't working as the other waitress was outloud complaining about she was "pissed off that no one else is working to clear tables but me!" Find somewhere else to go. Applebee's has went downhill fast in this town! read more

Worst experience at an Applebee's cross county! Manager was condescending when we offered the feedback that she asked for! Food was ok at best service and was terrible. Seat was dirty steak was over cooked drink was incorrect had to ask for a napkins twice and the meal arrived right after our apps. read more

Just had the new florentein chicken ravioli...it was yucky...its like they glopped a pile if boiled spinach..microwaved ravioli and dumped a shitton of cheese ...wont order that again...my friend ordered the steak and veggies...veggies over cooked. Potatoe under and steak tasted wierd.. read more

Have stopped here three times with kids when traveling. Horrible service each time but the kids were craving it. All three times we ended up waiting in excess of 15 minutes before a server asked what we would like to drink. This was after waiting to be seated for five to ten minutes. Several empty tables were available. Witnessed wait staff standing around visiting with locals while others waited to be seated. The table we were given was still sticky. We don't post negative reviews normally but this was very disappointing and frustrating customer service. Three strikes and you're out. read more

I wanted 2 mini cheesburgers because I thought, what's the worst a 2 star restaurant could do to my cheesburgers? Well the 2 cheesburgers were burnt. And I mean really bad burnt read more

This Applebee's survives simply due to the lack of good restaurants in the area. This place have bad service, specially the bartender last tonight. The bar was dirty, my chicken ceazar salad was lousy. No wonder it attracts some of the worst and loud customers you can have sitting at a bar. Drunk and swearing is apparently allowed here. It's pathetic. read more