Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

I can't recommend these guys enough! Go over and beyond getting the job done at a reasonable…read moreprice!!!

I recently had a refrigerator emergency at my home... I immediately thought of BAILLIOS appliances…read morehere in Albuquerque as I have purchased from them before and they have been nothing but professional and dependable. I particularly want to compliment Martha Cano, the sales person who handled my transaction. I explained to her that my need was immediate since my refrigerator was failing and I needed a replacement delivered the very next morning. She did everything possible to guarantee a new fridge would be in my home that next morning. The delivery men, Craig and Daryl we're quite courteous and knowledgeable and did not scratch any of my furniture. Martha was very sympathetic and did everything possible to calm me and give me a sense of security. I have previously purchased kitchen appliances from BAILLIOS of Albuquerque in the past and have had excellent and professional service from this merchant... I can't praise them enough... They are a family-owned business and take their customers very seriously... I strongly suggest you consider them before going to the big box stores... You'll be very satisfied with the treatment and service you receive. Mike Santullo Albuquerque, New Mexico USA

2 years into a brand new Frigidaire Refrigerator it is dead. Ive never had a refrigerator die in 2…read moreyears, 10 maybe. It seems they have a reputation for bad merchandise and service. NEVER AGAIN!

We had a dryer making noise and not drying well. We contacted Marshall's through Yelp and setup an…read moreappointment. Tim was slightly late, but well within the window set up. He got right to work, cleaned the dryer well and replaced some drum parts that had worn down. He also cleaned the vent again and got up on the roof to verify hot air was flowing from the vent while the dryer was in use. Even though he didn't arrive on the hour, he still spent the two full hours making sure the dryer was working its best. He left everything clean. Overall, we are very pleased with the results and will call them again for other appliance repairs.

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

Best prices and customer service. We are totally satisfied…read moreafter replacing our stove, dishwasher and microwave oven.

Excellent customer service! I worked with CF, a great, thorough, thoughtful, knowledgeable,…read moreprofessional who not only helped me find exactly what I needed but also ensured that what I picked would fit my small-ish kitchen. She also helped coordinate a non-standard installation day request and was communicative and extremely supportive throughout the process. I highly recommend Builders Source Appliance Gallery.

ASAP Appliance Repair came through again for me. My washer pump went out on a Sunday. I am back…read morewashing clothes by Tuesday morning. They were quick and able to work with my schedule.

Our 10yr old refrigerator ice dispenser fan started making sounds a few days ago, and by yesterday…read moreafter work it was unbearably loud. My wife and I searched for businesses open past 5 with good reviews and came upon ASAP Appliance Repair. Jason answered the phone right away and worked us into his schedule same night. We were super impressed with Jason as he got to work right away and fixed the issue efficiently and effectively. He clearly has a lot of experience with appliance repair and now we have a go-to person for future needs. Definitely recommend this business.

Buyer BEWARE! I give 1 Star, as I'm unable to mark -3 Stars. Many may not be aware that National…read moreAppliance Warehouse Liquidators "Also Advertise/list some (many) Appliances on OfferUp". Since we live many miles away, I sent questions on 4 different items (pictured For Sale) - TO Verify the Items were "Still Available (in stock)! "Lino" only Replied on '2' & Advised 1 Range had Sold (Only Then marked it Sold when quizzed). Bottom line * when we Got There "Oops, I can't find, but have others Available! " BAIT & SWITCH SCAM! FYI - Last I checked - Those 3 "Supposedly Still Available items " were Still Listed on OfferUp!! BUYERS BEWARE

Bought some appliances here. Two of the four had issues and they always fixed the issues even if it…read morewas operator error. Always polite and helpful and the service company they use is also very good. Best prices and warranty in Albuquerque that I've found.

I ordered a game and went inside to pick it up. I stood in line and waited at the pick up area for…read moreno one to acknowledge me for over 10 min. I looked around to see if anyone would help me, but they were busy with checking people out. It was awkward, but thankfully someone walking by helped me. Best Buy has good deals, but customer service is lacking.

WORST EXPERIENCE EVER!…read more We ordered went in and purchased our items Feb 7th they didn't completely deliver our order till March 12th with multiple delivery dates changes last minute with no regards to your schedule. They continue to schedule deliveries even when you tell them that the date doesn't work for you. The managers Ari and Shawn need major training in how to communicate with customers and follow through with promises. Best Buy's customer service department over the phone is incompetent and do not listen to anything that you say and you will be bounced around over and over again. The only positive part of our experience were the sales reps Stephenie and Dylan as well as the delivery guys Mario and Sergio (who don't even work for the hotel circle store) who did all they could do to make our experience better as they saw what a horrible experience this has been.

The final product was well crafted but very poorly finished, you could see brush hair marks in the…read morefinish. Very amateur. He also did not follow specific instructions and did things without an approval. All in all I give Andy a C and would never use again.

I noticed there hasn't been a review of Andy's work since 2015. Well Andy is slipping greatly and…read moreI would never recommend him to anyone. I had to have another local furniture maker repair what Andy did incorrectly and the list is long and not so distinguished. First he doe not follow the agreement we had, my bad it wasn't all in writing, Second he lied to me about using material I supplied. Third the fit and finish is fourth rate, brush marks, things not plumb and centered. Not all all the craftsmanship I expected for the price. Forth he tried to tell me that the brush marks would"flatten with time" and when I pointed out the not square and centered issue he said "it's custom" really this all so bogus it makes me sick. The only thing that was correct were the dimensions. Stay away from this guy he's way past his prime.