I was in the garden center and a nice young lady at the register was very helpful and kind. It was…read morepretty busy but she still had a smile on her face. Her name is Sonrisa. Sometimes people at Home Depot can be grumpy but she was not.

First time ordering paint on homedepot.com and experience that the color was chosen for me. After…read moresampling on the side of my house, turns out the color was not what I expected it to be. I came to the Albuquerque Home Depot on Eubank and Luis was the one who I came into contact with. He was thorough about what had occurred and what had happened he explained to me that online sometimes does things differently. I drove 2 1/2 hours which is the nearest Home Depot and instead of turning me away and having me come back on a Monday he resolved my issue with the right color that I wanted. This is the service I expect from Home Depot as a pro member. Thank you very much Luis for hearing me out and understanding that again I did not choose that color because I would not be wasting my time or yours. Way too dark, especially in the summer, which will absorb the heat. When you shop at this Home Depot store and you're in the paint department look for Luis and ask for him by name he'll get you squared away and you'll feel like he was listening as he's doing his job. Thank you Then it went south for a second and Susan at customer service helped Luis fix the problem because now the refund went to the card and it takes 3-10 days. Susan worked her magic and undid what had occurred. Susan You saved me from having to return 2.5 hours and I sincerely appreciate your service!

Joe and Adam were a pleasure to work with. They showed up quickly, diagnosed the problem, and…read morereturned the next day to repair after giving me an estimate. I heartily recommend them for any appliance needs.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

2 years into a brand new Frigidaire Refrigerator it is dead. Ive never had a refrigerator die in 2…read moreyears, 10 maybe. It seems they have a reputation for bad merchandise and service. NEVER AGAIN!

I bought a Frigidaire refrigerator from them.which began to fall about within months...the ice…read moremachine, water, shelving..garbage. The then encouraged me to buy a BEKO dishwasher..and they don't carry them anymore or have anyone that will repair them. And let's not talk about the sales staff........

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

This family business was exactly what my family needed to fix our oven. Tim was kind enough to also…read moreprovide parts numbers for me to get a new knob and oven light (he supplied one of his own in the meantime) and allowed me to finish a client meeting while he worked. I wouldn't recommend anyone else. So glad I found them.

Excellent customer service! I worked with CF, a great, thorough, thoughtful, knowledgeable,…read moreprofessional who not only helped me find exactly what I needed but also ensured that what I picked would fit my small-ish kitchen. She also helped coordinate a non-standard installation day request and was communicative and extremely supportive throughout the process. I highly recommend Builders Source Appliance Gallery.

José and Isaac delivered and installed a new refrigerator in my home on March 19, 2025. They…read morealerted me when I was next on their delivery list, arrived promptly and completed the removal of my old fridge and installation of the new one in an efficient and professional manner. Builders Source should be proud of these impressive employees.

ASAP Appliance Repair came through again for me. My washer pump went out on a Sunday. I am back…read morewashing clothes by Tuesday morning. They were quick and able to work with my schedule.

Our 10yr old refrigerator ice dispenser fan started making sounds a few days ago, and by yesterday…read moreafter work it was unbearably loud. My wife and I searched for businesses open past 5 with good reviews and came upon ASAP Appliance Repair. Jason answered the phone right away and worked us into his schedule same night. We were super impressed with Jason as he got to work right away and fixed the issue efficiently and effectively. He clearly has a lot of experience with appliance repair and now we have a go-to person for future needs. Definitely recommend this business.

Buyer BEWARE! I give 1 Star, as I'm unable to mark -3 Stars. Many may not be aware that National…read moreAppliance Warehouse Liquidators "Also Advertise/list some (many) Appliances on OfferUp". Since we live many miles away, I sent questions on 4 different items (pictured For Sale) - TO Verify the Items were "Still Available (in stock)! "Lino" only Replied on '2' & Advised 1 Range had Sold (Only Then marked it Sold when quizzed). Bottom line * when we Got There "Oops, I can't find, but have others Available! " BAIT & SWITCH SCAM! FYI - Last I checked - Those 3 "Supposedly Still Available items " were Still Listed on OfferUp!! BUYERS BEWARE

Bought some appliances here. Two of the four had issues and they always fixed the issues even if it…read morewas operator error. Always polite and helpful and the service company they use is also very good. Best prices and warranty in Albuquerque that I've found.

I ordered a game and went inside to pick it up. I stood in line and waited at the pick up area for…read moreno one to acknowledge me for over 10 min. I looked around to see if anyone would help me, but they were busy with checking people out. It was awkward, but thankfully someone walking by helped me. Best Buy has good deals, but customer service is lacking.

WORST EXPERIENCE EVER!…read more We ordered went in and purchased our items Feb 7th they didn't completely deliver our order till March 12th with multiple delivery dates changes last minute with no regards to your schedule. They continue to schedule deliveries even when you tell them that the date doesn't work for you. The managers Ari and Shawn need major training in how to communicate with customers and follow through with promises. Best Buy's customer service department over the phone is incompetent and do not listen to anything that you say and you will be bounced around over and over again. The only positive part of our experience were the sales reps Stephenie and Dylan as well as the delivery guys Mario and Sergio (who don't even work for the hotel circle store) who did all they could do to make our experience better as they saw what a horrible experience this has been.

The final product was well crafted but very poorly finished, you could see brush hair marks in the…read morefinish. Very amateur. He also did not follow specific instructions and did things without an approval. All in all I give Andy a C and would never use again.

I noticed there hasn't been a review of Andy's work since 2015. Well Andy is slipping greatly and…read moreI would never recommend him to anyone. I had to have another local furniture maker repair what Andy did incorrectly and the list is long and not so distinguished. First he doe not follow the agreement we had, my bad it wasn't all in writing, Second he lied to me about using material I supplied. Third the fit and finish is fourth rate, brush marks, things not plumb and centered. Not all all the craftsmanship I expected for the price. Forth he tried to tell me that the brush marks would"flatten with time" and when I pointed out the not square and centered issue he said "it's custom" really this all so bogus it makes me sick. The only thing that was correct were the dimensions. Stay away from this guy he's way past his prime.

TLDR: Conn's will not accept any returns at all, even if they have failed to deliver a full set of…read morefurniture within a reasonable amount of time. They will just stick you with half of what you paid for and then tell you that they can cancel the remainder of the sofa and leave you with an unusable set of furniture and a whole lot of empty promises. We purchased a sectional from Conn's. During the sales process, we were told that all piece were in stock and could be delivered the next day. We placed our order, at which point we were told that we were outside of their next day delivery area and would have to wait almost two weeks for delivery. No big deal, but then before finalizing the purchase, we were told that one of the pieces was no longer in stock and we would have to wait three weeks for it to be in stock, at which point we would have to come in to pick it up. Three weeks went by with no update, so I called and asked and was told that the remaining piece of the sectional was being assembled and that I was second in line and it would be another week, but they would see what they could do. A few days later, I received a text to schedule pick up at the warehouse and I did so. When I showed up at the locked and seemingly abandoned warehouse, I had to call the store so they could get me in touch with the warehouse who eventually let me in, only to tell me that the remaining piece of my sectional wasn't even in Albuquerque and there was some sort of miscommunication, but they could have it in the following day if we spoke to the store where we purchased it. We spoke to the store and they said it would be another week. Another week went by, and we called for an update and were told that the warehouse was closed and they would send an email and get back to us the next day. Another five days went by with no update. At this point, it is now eight weeks from when we placed our original order and we still do not have a complete couch. Every person we have spoken to has given us different information and keeps telling us to wait another indeterminate amount of time. Don't fall for the "we're a small local company and can work with you on anything". They won't work with you on even the most basic of problems and blame it on "policy" and "corporate".

I bought the new table 2 days ago when the problem occurred..when i put the food on and the table…read moresurface was stained i cleaned it but they didnt come out.. i called the store . they said they would send someone down see and return but i waited 3 days still no one came to my house to process. i am his wife. because he is busy at work..he has contacted the store many times but no one has solved it.he also sent a letter to report the situation but still no response. .my sister has bought from conn's a lot so she recommended it to me.First time I bought but really disappointed because of the customer service..I was very sad because the condition of the table was getting worse and worse. Please solve it for us..thanks for this reply.. my husband called this number many times but no response from monday till today.. I hope to receive support as soon as possible. Can you send someone to check or repair the table for us? Since we just bought it a few days ago..we have never seen this happen when placing sticky food on the tabletop like that .bowl Here is a picture of my desk