This place is really good to buy cheap. Chris is a nice guy, very helpful and kind. Good service…read more Go to the store, dont think twice before buying. Thank you Chris. From Diana and Manuel.

Chris provided excellent customer service in assisting selection of the washer:dryer i was looking…read morefor. He was very knowledgeable about brands and their performance. Needless to say they were s grest value. I was also able to purchase an extended warranty at a very good price. Highly recommend.

I purchased a washer-dryer set online 3 days ago, paid for it, and expected to go to the will call…read moreand pick it up. The next day, when I tried to print out the invoice, I saw they had canceled my order and said I would receive a refund in a few days!!! WTF!! They are a shady business operation & hopefully not a scam. I would give them a 0 rating if I could. Please stay away from doing business with them

Bought an LG microwave and I asked to test it before I bought it. They said "you can return it and…read moreget your refund if you bring it within two days if it's not working". Also before I bought the microwave I saw a customer get a full refund in front of me. I go home and test it and it does not cook at all. There's no signs around the store that say "ALL SALES ARE FINAL" anywhere or else I would not even bother buying anything. I did not receive a "policy" until I bought the microwave and it said it on my receipt. AFTER I BOUGHT IT THATS WHEN THE RECEIPT SAYS ALL SALES ARE FINAL NO REFUND! TOTAL SCAM!!!! The Indian guy from "support" was no help at all and was laughing half of the time and kept pretending he was 3 different people. First he said he was Steve then Marcus then idk what other stupid name he said. I spent 3 hours talking to support and they did nothing. STAY AWAY FROM THIS PLACE NOTHING WORKS!!!!! SCAM SCAM SCAM

Deanna assisted us with our purchase today, and I couldn't be more grateful for her outstanding…read morecustomer service and guidance throughout the entire process. She helped us select a washer, dryer, and refrigerator that truly gave us the best value for our money. What stood out most was how thoroughly she explained each item, making sure we understood the benefits and felt confident in our decisions. She genuinely listened to our wants and needs and ensured we chose the right products for our home. If you're looking for someone who is knowledgeable, attentive, and truly cares about their customers, I highly recommend asking for Deanna. She made the entire experience smooth and enjoyable.

Service with Jess was seamless and amazing. Highly recommend…read more Purchased Speed Queen washer and dryer.

I ordered a LG washing machine in the middle of the night on the Best Buy App. The pick up location…read morewas the distribution center in Ontario. The customer service in the front reception area was great. She showed me exactly where to go where to park and even gave me a picture map of exactly where I would be picking up my washing machine. I was worried about loading because I came alone, but they assured me not to worry that they would load for me. Overall I had a great pickup experience at this location.

Wow the service at the Ontario Warehouse is amazing Josephina is so professional and attentive…read more Great communication skills! And when I went to pick up my order John and Josephina helped me load my item and we were laughing and chatted. Thank You for cheering me up! You never know when someone needs a smile. I did and they went above and beyond!

We recently purchased a Thor 24" Wall Mounted Range Hood. I found that , as shown in Thor's…read moremarketing materials and descriptions , it is nicely designed and made. We also bought it because, unlike competitor's 6"- high hoods ,made to be fitted under cabinets, Thor's at 11" tall could be attached to the wall - and presumably exhausted through the wall. Therefore, upon receiving the hood, I was surprised and disappointed to find that , although Thor's unit could be cantelivered from the wall, it was only set up to be mounted under cabinet and exhausted out the top. Fortunately my contractor and I found a way to flip the exhaust port from top to back, turn the motor mount 90%, hang the unit from the wall and (without help from cabinetry) hook it to in-wall ductwork and electrical outlet. It works fine and looks great. It would have been much easier had Thor included this option in its design and instructions - or if, not, at least alerted potential buyers, in its marketing materia,l that the "wall mounted hood" was " designed to be placed under a cabinet and exhausted upward through it. Ken S. PS: I have photos should anyone be interested.

It is VERY difficult to get service calls and parts for all of the THOR appliances. In addition I…read morehave had issues with three of my new THOR appliances. 1. The Built in Microwave went out after 6 months and required an expensive new motherboard. Needless to say it has been replaced by a Panasonic. 2. Two refrigerator glass shelves shattered for unknown reasons and a third is being held together by Gorilla Tape. (Not due to heated or heavy items.) Repairman came by and was equally puzzled. Ordered shelves on May 9th and still have not heard back nor been able to connect with their service/shipping department. ALSO, the ice maker fell off of its mounting. Costly service call which pointed out that there was a design failure. 3. The dishwasher is quirky and has to be unplugged on ocassion so that it can reboot the program. 4. Gas stove top burns too hot. Difficult to simmer soups and sauces. Do not walk!!! RUN away from anyone trying to sell you on the quality of THOR appliances.

they dont answer the phone and you cant put in a discount code your self. I was called back maybe 2…read morehours later, they argued with me about my brouser being the problem with auto discount not working. The shipping was going to be over 250$ I tried on 2 different computers. 0 not option for review!

Deceptive website description of delivery times caused great inconvenience. I placed an order on…read moreMarch 8 with a delivery date of March 13. I received no mention of any delay. When I checked the order status it displayed that it was not yet fulfilled. I contacted their customer service who stated it was not yet shipped and once it is shipped it will be 4-5 business days. This order was needed to complete an important repair and will result is a one week delay on my end. Their customer service could have simply overnight delivered the package but chose instead to save a few dollars and cause damage to their customer. This is not the kind of business I would ever deal with again.

Hello so back in Sept I received a fridge because I had ask that I can either fix mine or if not I…read morecan purchase one.So they found me one and they dropped it off to me.But when I got it the fridge didn't get cold so that was fixed and the light doesn't work in fridge.So again I was told they would look for another one to swap me it's now November never heard back from Them I text Luis he never replied back.Befire you purchase any items from there please check it and be on top of it because your only gonna have another problem on your hands.I wasn't gonna do this but since he never try to reach out to me or replied. Back to me because this is bad service from the start !!!!!!

Extreme Backyard Desisigns were amazing from the day we walked into the store and met with James…read moreuntil the project was completed. Every detail of our transaction was over the top. I requested a delivery for a special event and James came through with our promised date. Crew drove 2 hours to deliver and stayed until 9 o'clock at night to finish the job. You don't find this kind of customer service ANYWHERE anymore!!! We can't thank James and his outstanding crew enough for the service they provided. Highly recommend!!!!! Our outdoor kitchen is beautiful

James was great to work with. He helped us with our design, counter top and all the small details…read moreto make the perfect BBQ Island. Extremely helpful in choosing the BBQ & refrigerator. Gave us a great deal.

Came here yesterday looking for bedroom furniture! This place was huge. Tons of selections but…read moreunfortunately didn't find a bedroom furniture I was hoping for! Looking for something that was all matching from bed frame, dresser, chest & maybe a nightstand. The bed frame was usually missing out of the ones I did like. They were a little on the pricier end too. So deciding to go another route. But I do want to applaud Arnold C, he was super helpful & nice, lead me through the whole process & the gave me space to look through sections on my own so loved that they don't tail you there haha didn't feel any pressure whatsoever. Arnold was great to work with! So if you come here looking for something ask for Arnold C. ! He's the best (:

Since I opened this credit card account with Mathis Home in February of this year, I noticed a…read morerecurring charge labeled as a payment card security fee. I previously informed the company at the time of account initiation that I did NOT wish to be enrolled in this fee. Despite this, I am still being charged. I request that all fees related to the payment card security be credited back to my account. They have owed me over $400 for six months now. I need to make four more payments to reach a $ 0.00 balance. I have no complaints about the outstanding sales representatives or their product. Only the accounts department is an issue! Their merchandise is exceptional.