My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Terrible communication…read more First time they came out technician rushed out because he was getting a ticket and said that our ice machine was fixed however, it was not fixed the next day had to reach out to them again to have them come out again and was told that we needed to order a part it has now been almost a month and I've called twice with no response. Updating review. The last technician that came out today fixed our ice machine and communicated with staff well. Even left his direct number in case the problem wasn't fixed. Overall issue was resolved. Just wanted better communication in the beginning of process.

My front load washer has the infamous rear ring of difficulty that holds the rubber gasket in…read moreplace. Igor was able to save the day with friendly and professional service! Thanks Igor!

Great service and communication. Diagnosed the potentially least-costly solution and it solved the…read moreissue. Will use them again if needed.

Our dryer had a nasty grinding noise so I called Appliance Repair team. The technician came out…read morelater the same day and fixed our dryer in a little over an hour. The technician was very knowledgeable and personable. The cost of the repair, 1 pulley, 2 rollers, was $346 which I thought was quite reasonable. There's also a 3 month warranty. I would hire Appliance Repair Team again

I had a great experience with the Appliance Repair team. Roman came out to fix an issue with my…read moreSamsung stove that I had been struggling on my own, with no luck. He immediately knew what was wrong and fixed it very quickly. Roman was professional, friendly and respectful of my time and home. Very helpful and efficient- highly recommend!

Ther is a two-hour window for appointments. I waited the two hours at my condo and no one showed…read moreup. No communication. No answers to repeated phone calls. 10 minutes after the two-hour window closed, I get a phone call saying they were at the condo entrance. When i told them i left, they said, "Traffic was really bad." When I asked how bad traffic prevented them from communicating with me, they just mumbled something incoherent. Unprofessional. Incompetent. Avoid at all costs.

Carlos did a great job. He showed up on time, looked at our leaking dishwasher, explained the…read moreproblem clearly, and fixed it efficiently. For a fair price. And he was super-nice. I'd definitely call him again and strongly recommend him.

Wholeheartedly recommend! My 10 year old Samsung dryer suddenly stopped working. Was able to…read moreschedule online in a couple of minutes, and they came within 2 days. Quick diagnosis (broken belt), quick repair and reasonable price (total after tax $300.00). New machine would have been $900.00. 5 year warranty on the job. Nice guys, tidy, vacuumed everything up, gave me advice on how to avoid repairs with my washing machine too. In and out in no time. They also repaired my gas stove a couple of years ago with no fuss. Thanks much!

This business might be a scam. They have come out to fix our refrigerator twice - and no complaints…read morethere. But - the same problem persisted weeks after the second fix. I tried calling - left a message. Again, left a message. Left another. Then my wife. Then me again. No call back. So - I was frustrated and scheduled an appointment. I didn't get any confirmation, so I called again and got the answering machine. I called back from a 503 number and low and behold, I finally talk to someone. They said that I have an appointment (tomorrow at 1PM). I saw something like - 'I must have missed the confirmation message' but there was none. The next day transpires and it is a no-call no-show. It is the absolute worst customer service I have ever had. I left a final message saying it seems like you are screening your calls and not responding to me for what I can only think is you don't want to have to fix the repair you made that did t work. Then my wife started calling again and again... got someone that said they would 'transfer her to accounting' -- HAHA! There is no 'accounting department' - what a scam. I just can't believe you were just so bad at every aspect and interaction. All the calls, the messages unreturned, no confirmation for the visit, the no-call no-show, how easy it was to get a hold of you from a different 503 number, and then the lie about the accounting department. How are you even in business?

I had a small kitchen appliance that required a repair and I decided to visit this shop. The…read moreemployees were courteous and completed the task on time. It is functioning well and I am happy with the visit.

This is a very qualified and experienced repairman! My KitchenAid mixer was jumping all over my…read morekitchen counter and within minutes it was fixed like new. I was helped loading it back into my car since these mixers are quite heavy and hard to manage. Please bring your damaged and ill-working appliances to this remarkably qualified and experienced repair shop. You won't be sorry!!

I would higly recommand Fuse Service! I have them replace and install heat pump, furnace, and water…read moreheater for my home. Their price is very good compared with other service provider. And the work quality is great! Alex came and installed all parts for me in two days. And he helped setup all stuff and answered my so many questions. Their office is also very responsive, usually respind to my messages and so many questions in a few hours. All good experiences!

Transparent quotes, great price, smooth scheduling, very responsive, great execution, perfect score.read more

Recently had problem with my kitchen aid fridge. The top was…read morewarm and bottom was cold. Contacted Hotwire HVAC. Via text. I tried them at 5:30am in morning on a Friday. Someone responded right away. The repair tech was out by 2:30 that day to analyze the problem. Igor the repair person said it was the defrost part of the fridge was on the fritz. Because it was late on a Friday he wasn't able to order until after the weekend. He ordered the part on Monday and installed it on Tuesday morning. Everything seems to be work great now and the price was reasonable. Thank you Igor and Hotwire HVAC.

I made a house call with Hotwire when I discovered my dishwasher was leaking from the bottom left…read morecorner. They are prompt and up front with pricing. It is a $89 for diagnostic fee which goes towards repair if you choose to proceed. It was $469 (-%15 for yelp customer discount) to replace the lower arm assembly and seal. Yes, this is about 8x what it would cost to do the repair yourself, but minus the frustration. They asked for a $200 deposit. I made an appointment and stayed home from work - the technician did not show up the first time. I asked what was going on after the time window had passed - and he had fallen sick and had to cancel, which happens understandably, but I would have appreciated a heads up. Then, I rescheduled for the next day and confirmed - that also got cancelled. Clearly there is a bit of a gap of communication here. That being said, they took a small sum off for the inconvenience and completed a successful repair.

Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

We had a great experience with Vitalii and another employee coming to replace our oven as we bought…read morea new one and Samsung messed up on the installation scheduling. We were able to book them for the next day and they were very able to get the job done in just two hours. They were friendly and helpful explaining everything. They also could haul away the old oven for us. They were careful and efficient! The price was fair and it did not change from what was estimated once the job was complete. We would highly recommend them!