They told us we needed to purchase a part that cost hundreds of dollars and we had to wait weeks…read morefor it to come in. They put the new part in and our refrigerator went out within 9 months. We called them and left messages for services again because their repair job included a one year warranty and we had paid over a grand for repairs. They never returned our calls. Called another appliance repair company in south suburban Illinois and they said the guy put in the wrong part that we didn't need, instead of repairing a leaking seal and replacing freon. This company is a RIP OFF!!!

Wish I would have looked here first, would have saved a lot of money, headaches and time off work…read more They got me for $800 before I realized they were a scam. My whirlpool refrigerator was not dispensing ice or water. We paid the service fee, they blamed my R/O system. We called our R/O company, paid an other service fee and they said everything was fine. Get appliance pro back and this time they say it the control board. Another $700. Ordered it, came back to install and was here 2 hours trying to get it to work. The tech said he had to reprogram/rewire the new board in order for it to work. Mind you, 3rd visit here as well as the R/O company = 4 days off work. All of a sudden, it quits making ice. Call them back and the same tech says the dispenser was frozen because he had the door open too long when he was here... ok sure. 3 weeks later, no ice again. Come back today, visit 5, and tells us the fill tube heater is out and it will cost $2210.98 to repair. Serious??? That's $3000. They really must have mistaken our kidnesss as naïveté. Tech then has the nerve to tell me that is probably what caused the board to go bad, (even though it was still making ice before the board was replaced). Why wasn't this discovered during the diagnostic we paid for?? No ice issues before the control board and the tech's rigging of it to make it work. That's most likely what caused the short, Shame on you for trying to get us to pay for your techs incompetence. Scam business! Avoid them at all costs!!

Everything!..Every time for 50 years?... From the service people who answer the phone all the way…read moreto the wonderful repairman Roland you could not ask for a better experience, I hope they never go out of business. I'll always have business for them, LOL thank God for places like this and people like that. . They still exist

No nonsense approach to repair and service of appliances. Quick service and fair pricing.read more

This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

The diagnosis which costs $85 is done over the phone. It wasn't even remotely correct. They require…read moreyour card to schedule an appointment. I've used them before in 2022 but they have really gone down hill since that time.

Great service and luckily he had a cancellation and came out same day which was awesome. Bad news…read morecompressor shot and Freon leaked on my 8 yr old fridge and he recommended not to invest the $900 to fix and suggested better to buy a new one. Great advice and even gave me advice on what brands to stay away from that are notorious for having problems. Kind, courteous and wore a mask. I'm a Realtor and would be happy referring him to my clients, family and friends.

Rick's appliance repair is CLOSED FOR BUSINESS . I SPOKE WITH HIM 11 14 2025 His service to us…read morewas great , I wished he would have trained someone to take over his business!

I spoke with Ray about setting up a service call for a refrigerator/freezer repair for not properly…read morecooling, he couldn't have been easier to talk to. The day of the appointment he called prior to coming, and as he troubleshot the situation he clearly explained every option and how things may have gotten that way. I was really impressed, and will definitely be using his business again and/or recommending for friends and family. A+

Hiring Ray was a waste of my time and money ($90 for inspection)! He came out to inspect my fridge…read moreand was not able to tell me what was wrong with it and kept guessing what the issue was. Told me he will reach out to manufacturer to get numbers for the parts (never did) and will order them. Second time he came to fix the fridge I found out he only ordered one part and not two as he was supposed to. He told me to contact the manufacturer asap to get number for the correct part so he could order it, mind you he doesn't have a professional place to get the parts and orders them on Amazon (told me parts from Amazon are not always reliable). I provided him with all the necessary info the next day and he confirmed he will order the part. After over a week of not hearing back I reached out to him to check on the status and got the following response "I do have the part I am so sorry I totally forgot I'll explain to you later...." I reached out to another service provided who was able to diagnose the issue within few minutes.

This Dave Guy was Amazing, Very Reasonably Priced & the Dude Know's His Shit, I'm a State Licensed…read morePlumber & this Technician Impressed Me, I found a Life Long Service Man I can Depend on ! Thanks Again Dave

From the owner: Is your washer or dryer taking multiple times to do the job on a single load Does it seem like it's…read morealways chilly in your place no matter what the thermostat is set to If you're having issues with your appliances, call Dave Rumas at Rainbow Appliance Service in Highland, IN. We've got over 30 years of experience providing prompt, courteous and above all thorough service to Northwestern Indiana homes under our toolbelts. We're certified to repair all major brands, and parts and labor are always guaranteed. We've got the skills to fix just about any major appliance including: ? Refrigerators and freezers ? Air Conditioners and heaters ? Washers and dryers ? Stoves and ranges ? Dishwashers ? Dehumidifiers If your machine's about to give up the ghost, we can help you out with our stock of repaired and used appliances for sale. These machines have been carefully reconditioned to run like new, and can be yours at a cost far more economical than buying a brand-new unit. Rainbow Appliance Service can easily extend your appliance's life, so call us today or visit our website for more information.

Needed a replacement part for our GE dryer. A moment of under promise and over perform. Part came…read morein days earlier than anticipated and was able to resolve our issue promptly.

Great for price, customer service and delivery. Very happy with my recent appliance purchases.read more

Purchased a refrigerator, paid in full on agreed upon price, including full delivery fee of install…read moreand removal of previous unit. The delivery process went great - The gentleman from the apparent outside contracted delivery service were kind and careful. After installation it was found that Maruszczak Appliance did not include/forgot the refrigerators filter, which comes standard with purchase. As a result the delivered refrigerator screen is showing red error messages along with no running water/ice As the filter is needed for said function. Purchase was made on a Thursday, delivered on Saturday morning. Gentleman who installed said they would reach out and have a representative deliver the filter same day. After doing my own due diligence after not hearing any follow up, I called in and spoke With a Maruszczak representative, who offered no apology. Simply stated that I myself could make the drive to pick Up the filter today or would have to wait until Monday for someone to be able to drop one off. Perhaps I expected too much, but when you pay in full for an appliance along with a delivery and install fee, don't you expect to receive said appliance in its full working condition? I simply asked if I took the time to make the trip up today, could a spare filter then be included -"Nope." We love the fridge, but The reality is we will be looking at red error messages and no water/ice feature for the duration of the weekend because The company we purchased through failed to assure it was installed or present prior to its delivery preparation.

The staff was extremely rude and confrontational. The appliances are sky-high expensive. You can…read moreget the same stuff online or a big box store for a fraction of the cost. Neither me, my extended family or close friends will ever shop there again. I do not recommend this place whatsoever.

I called all listed Maytag repair Ctr on September 14 and all immediately goes to voicemail. Leave…read morea message no response 2days later. Called other companies respond was within 1 hr

excellent! they have a nice selection, they deliver when…read morethey are supposed to, and i really like the fact that they dont have piped in music to listen to on the phone.i got a refrigerator, washer and dryer from them, never had a problem, in fact, when the element in my oven burned out, they replaced it at no charge. they are very nice to deal with.