Communication was great and the service was able to be scheduled quickly. Would recommend!read more

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Our fridge started having issues on Thursday and we attempted to figure out the issues for…read moreourselves but we just couldn't get anything to work. Unfortunately most places are closed on weekends so I put in a request anyways on yelp for a service repair. Fortunately, the company reached out promptly and said they could come the next day on a Sunday. Sergiy came pretty prompt within the time hours he gave us. He was honest and didn't bs us!! We wish we could've continued services with him but the part we need is the cost of a new fridge. So given that cost vs maintenance with LG vs a new fridge: it is time to go fridge shopping. Thanks Sergiy! We appreciate you!

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

Used them several times for different appliances, always great service. This week, dryer stopped…read moreworking. Texted Sunday afternoon. Tech showed up Monday by 1pm. Needed parts. Told us it could take 3-5 business days. Was told today parts were in. TWO hours later. Job was completed. Impossibly great service. CALL THEM!!!!

Excellent service. My dryer went belly up and upon many recommendations from Nextdoor, I chose this…read morecompany to come examine it. They were able to get me in the following day. The technician was very pleasant and professional. And honest. He could've attempted to repair it, but advised us to just purchase a new one as the cost of the repairs would be more than the dryer was worth. We appreciated his honesty. If ever needing an appliance repair company in the future, we will definitely give them a call.

Sergiy was professional, quick to come and diagnose the problem. He came within 24 hours to fix us…read moreafter the part we needed was ordered. If I have any other appliance issues; he will be the technician I use. He even waited for me to clean the bottom of the freezer that I couldn't get to without him dissembling it.

Sergio was excellent and was able to replace the garbage disposal and replaced a light in the…read morerefrigerator. On time and clean and discussed options. Well done!

Aleks was very quick to respond, very flexible for an appointment time, quick to complete the…read morerepair and did so at a reasonable price. We will definitely use AleksPro corporation in the future.

Alekspro was super friendly, timely, and even came to fix our washer on a Sunday (his day off)!…read more He was very thorough; when the new replacement part (drain pump) didn't sound right, he took the machine apart again and got another new pump and installed it. It sounded much smoother and I could see that he was confident that it was working properly. We highly recommend him and would use him again when we need repair work done!

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Total confusion Wrong date wrong appliance. Couldn't confirm accurate time or day. Showed up…read moretoday to fix dishwasher but it was a smoker grill needed repaired.

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

Chase was absolutely amazing. He came out same day, looked at my washer and offered quick solutions…read moreto help us make a decision on a resolution. He was truly professional.

My family has been using Dwayne's Appliances for the past 30+ years. I've only had the pleasure of…read moremeeting Willie and he is fantastic! He gets things fixed timely and reasonably. Not only that, whenever he's here, he always educates us on what he's fixing and how he fixed it. Sometimes even how to prevent it from happening again (depending on repair). Hands down, he's the best around and you won't find a better person to fix your appliances!

Willie knows appliances. He's been to my house for two different repairs. In addition to being on…read moretime for his appointments, he calls when he in on the way. Willie only works on American made appliances.

Quick and easy process! Oleksii worked quickly and friendly while he repaired the in our gas oven.read more

This is our second time having the Appliance Team come out to fix our dryer. Both times the issue…read morewas assessed quickly and carefully, and fixed within 30 minutes to an hour. The technicians were professional and honest (even telling us to keep our current washer/dryer, as the quality is better than most new appliances). They also gave us estimates on how long parts would last to help us plan for the future. Overall, I've been really impressed with everything from calling to make an appointment to the actual fix of the machine. We would happily use them again!