David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

Don't get me wrong - David was friendly personable and presented himself well. But now that he came…read moreout to 'fix' our problem - it's subsequently gotten worse. Throws a completely different error code. And the price to fix it now is 'more than a new washer' because 'we only use one source'. So thank you for taking $120 for a problem to be worse than what I started with.

I've had Jesus come diagnose and repair multiple issues that have come up. He recharged our AC, he…read morefixed our water pump connected to the AC, he helped us with our washing machine and most recently fixed our furnace. He's been a lifesaver and is very good at what he does. He's always on time and gets the job done quick while being professional. Would recommend to anyone in need. A+++

Jesus quickly and affordably repaired our dishwasher. I am starting to wonder if there is anything…read morethis kind and knowledgeable man cannot repair. Great communication and always on-time. He is simply the best!!!

Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

I purchased a refurbished washer and dryer set from Larry almost exactly a year ago. We are a…read morefamily with 4 boys, 7, 6, 4 and 2 months. We do A TON of laundry. The washer had worked so well for us, never failing to get the caked on dirt out of pants and wash full loads of towels on a daily basis. Well, just like all young families who just spent all their money purchasing a home and buying a bigger car, the dang washer stops working. I gave Larrys a call and the owner was so helpful. He gave me his personal cell phone number and had me send a picture of my washer, then proceeded to tell me that we could come down for free and he would show me and my husband how to fix what was wrong. The part was 45$ but the valuable lesson was worth so much more. He noticed our newborn baby in the car seat and cautioned us to watch out for certain signs of one of his tiny socks being stuck in the pump, and showed my husband how to fix that too, taking an entire washer apart, explaining every screw and to be careful not to tighten this one too much or you can crack a piece, and to be careful when replacing the shell, and plenty more "if this, then do that's". Now, I'm a first time home owner and don't have much experience with repair services, but I've never in my life heard of a repair man inviting a customer into his business and showing us how to do the work he makes a living from on our own. That's the sort of business ethics that give me hope. I would highly recommend Larry's Appliance Castle. Had I bought this set anywhere else I would be out shopping for a new washer instead of sitting here on the couch with my little baby listening to the hum of my washer.

Haven't had a need for his services lately but when I did he was the best…read more He can repair most any appliance, and sell you a replacement if needed.

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

Great knowledge of appliance parts! I was having trouble replacing a condenser cooling fan for my…read morerefrigerator -- on-line stores didn't even list the part. I walked into United Repair with the fan motor and they tried the internet and also failed. Then the woman helping me said in a loud voice, "Randy, I've got trouble finding a part." Randy lifted his head over a monitor screen, looked at me and asked what I needed. I held up the fan and from ten feet away he said, "Yea, that's the old style with the three-prong plug. The new ones have two wires and a separate ground. Use the two outer wires from the plug for power and the center wire is the ground." He walked into an alcove and ten seconds later emerged with a small box. "Mounting holes are the same. Bolts right up." The new motor dropped right in and wired up just like Randy said. He's a local treasure.

I stopped into United Repair for a repair or replacement part for a range hood. They suggested I…read morecome in the next day to talk to Randy who when I returned figured out the issue with my fan unit and repaired it on spot in a few minutes. Everyone there was nice and passed up the opportunity to sell me a new part. I will be back for any future appliance issues!

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++