I called them on a Thursday to fix both my dishwasher and refrigerator. They said they could not…read morecome out until Saturday. I got a call on Friday saying if someone was home they could come out earlier. They came a day early, the technician was very friendly and professional. He diagnosed both issues and explained it thoroughly. He left to the supplier and can back promptly and fixed both appliances. I had an issue with the refrigerator and they came back the next morning no questions asked. It turned out nothing was wrong, it just took time for the refrigerator to cool off as it had been opened for a long time the day before to allow the ice to thaw. Everything works perfectly, I highly recommend this company. They are very responsive and deliver as promised.

I used them for a check of my oven. They were responsive, efficient, generous in their walking you…read morethrough the explanation and procedure. They were very kind and extremely helpful- will be using again!

Sam is excellent. Quickly diagnosed the problem with our LG fridge. Patiently and clearly…read moreexplained the solution and provided an accurate price estimate. Works efficiently, cleans up and helps in every way to get us reloaded and back to normal.

They give honest, sound advice on repairs. Highly recommend Abe's with all appliances repair…read moreand/or call for consultation.

Excellent response & service! Very reliable & I have used…read morethis company many times. Prices are very fair.

We called Smart Choice on Monday afternoon, our dryer was fixed Tuesday morning…read more Fast, friendly service....as advertised.

I'm a licensed architect and have been specifying and ordering appliances for over 30 years. My…read moreexperience with House of Appliances has been the worst I've had in my entire career. I did everything possible to avoid issues -- I confirmed timelines with my salesperson, Drew, to avoid a price increase and followed up with a call. Despite that, my quote increased. After some back and forth, they did honor the original price -- but the problems didn't stop there. Drew failed to place the order, even though I had submitted it and paid in full. That delay caused major availability issues, forcing me to purchase a more expensive microwave just to stay on schedule. When I needed to change one appliance, it took weeks just to get an updated proposal. I shared my install deadline well in advance, because I had out-of-town carpenters coming specifically to install the appliance panels. House of Appliances never got back to me in time, and I missed the window. Now I have to pay extra to get the panels installed later. To make matters worse, the refrigerator drawers and wine refrigerator arrived damaged. I was told they could be repaired -- but I paid full price, and I will not accept repaired appliances. These units are required for my Certificate of Occupancy and panel installation, and I still have no resolution. I even contacted a manager and have yet to receive any help. This kind of service is unacceptable.

Yesterday, my wife and I visited the House of Appliances in Delray to select new appliances for our…read morehome in Vermont. Unfortunately, when we explained the purpose of our visit, the salesperson, Drew Meltz, informed us that we could not purchase appliances in Florida and have them shipped to Vermont. Right. We asked if we could still browse their showroom. Drew immediately welcomed us and then proceeded to spend nearly an hour going over all the appliances we were looking for: ovens, dishwasher, refrigerator, etc. All the while knowing there would be no eventual sale. Drew Meltz is the best appliance salesperson we have ever met, hands down. He is supremely knowledgeable about his products, patient, cordial and a real pleasure to work with. And their store, is superior to any of the many other stores we have been visiting. Five enthusiastic stars for Drew and the House of Appliances. Steve and Evelene Lakis

Amazing service, professional staff/owners, reasonably priced and BEAUTIFUL outcome. Job well done!…read moreSoslan ans Timur were timely, gave precise estimates with reasonable pricing and were very professional throughout the whole process. Despite the weather not cooperating, they showed up daily to complete the job and the outcome was great! They consistently kept open communication and were friendly and attentive to our needs. They even put back up our bistro lights after removing them to complete the job! You won't be disappointed with these guys! They are top notch!!

Really great work! Patient. Detail oriented. Considerate of…read moreour property, home, and our schedule. Accessible & responsive. Provided better service than expected. Showed more interest in the long term results of our patio than the 4 other companies suggested through our Yelp Project search. The value provided in both customer service & work was above average. These guys are top notch! We requested a patio screen repair through the Yelp project option. Their response time was good. But, their foresight with the project really separated them from the competition. They not only wanted to do a good job, but they gave us options (color samples, screw types, screen types, repair choices, etc). &, They let us know what they thought would last the longest. Their work was delayed due to bad weather & they worked around it - even coming on a holiday to make sure the project was completed on time. It was one of better home project experiences we've had since we bought our home in 2011. I wish these guys much success. They do great work!

I had a problem with my Maytag Refrigerator Ice Maker. I called Select Home Warranty (SHW) to get…read moreit repaired. They assigned my claim to Coldzone Repair. Coldzone came out & spent less than 20-minutes 'fixing it'! The repairperson told me it would take 24-hours for ice to be made. After 24-hours... nothing! After 48-hours... nothing! For the next two weeks, SHW gave me the runaround. They initially gave Coldzone the go-ahead to order & install a new ice maker. When Coldzone got the new ice maker SHW then denied the ice maker was covered by my top-of-the-line coverage claiming my ice maker was an after-market addition. Even after I sent them the section in my policy that expressly says they cover ice makers and pictures of the ice maker & and door dispenser for ice & ice water they denied it's! That's when I sent complaints against SHW to the State & Federal Consumer Affairs Departments & the Better Business Bureau! ENTER BIG AL'S APPLIANCE REPAIR. On December 30th I went to 'Angi's' App. looking for a local company to fix my ice maker. Immediately I was given the name of 4 local companies that repaired ice makers. Big Al's Appliance Repair had the greatest number of 5-star ratings so I called them. I was expecting them to tell me someone would be out sometime after New Years. Instead, I was told Al would stop by between 4 & 6 pm that afternoon... and he did. Al was at my front door at 5:35 pm on the 30th with his tool cart. He came in, checked out my ice maker and showed me the problem... I needed a new unit. The diagnostic fee he charged was waived because I told him to go ahead & order a new one. I expected him to tell me he would return sometime after the 1st of the year and again I was wrong. He told me he would be able to install a new ice maker the very next day. At approximately 12:15 pm he was at my front door with his tool cart and my new ice maker. By 12:50 he had replaced my ice maker & it was making ice. Once again he again explained & showed me what he had to do to install the new ice maker and get it working! The total cost was very reasonable and Al, unlike the Coldzone Repairman, left the work area spotless. I already told Big Al he was now my go-to appliance repairman and will refer any & all friends & relatives who need appliances repaired to Big Al's Appliance Repair.

First off... Al called a few minutes before he arrived...to…read morelet me know he was on his way. (Very impressive.) Then when he arrived, he was pleasant....AND KNOWLEDGEABLE... AND his pricing is VERY FAIR. On top of all this, he is HONEST. I highly recommend him. Ruby Boico...Lake Worth, FL

I have a Eureka canister vacuum cleaner. It's one of the old style that still takes bags. When I…read moreran out of bags I looked at all the likely places to find refills. I went to Walmart, Kmart, Target, Lowe's, Home Depot, and more. Nobody had the right size. I have another newer vacuum cleaner but the Eureka is lighter and does s great job on crevices and furniture. I looked up vacuum cleaner shops. Most weren't close. Then I saw Charlie Vacs. A small shop, not far from home. I called and the person who answered the phone said to bring in the old bag and he would try to match it. I went there with the old bag and I left the shop with new bags. The price was very reasonable. Recently my upright wasn't working right. I took the whole vacuum to Charlie Vacs. The proprietor checked my vacuum cleaner and found that the problem was the belt was broken. He put in a new belt and a few minutes later I had a working upright vacuum cleaner. I paid for the belt but he didn't charge me for checking the vacuum or putting on the new bag. The people working there are very nice and go out ot their way to be helpful. I highly recommend them.

I have a Hoover Windtunnel vacuum cleaner that is about a year old. My friend Eric, who does some…read morework for me, informed me that the switch on my vacuum wasn't working. He removed the switch by taking two small screws out and the switch came right out. He got it running temporarily and finished vacuuming. The switch just moved back and forth without clicking on or off. So I took my vacuum to Charlie Vacs. I came in the front door and a man came out from the back. He said: "How can I help you?" I said:"I think I need a new switch." The man moved the switch back and forth and said:"I can fix it for 23 dollars." I said: "I'll have to ask my wife if she wants to spend that much." He said:"It costs that because I'll have to take the vacuum completely apart from top to bottom. It's mostly labor." I said: " A man that does some work for me took the switch out in one minute. There are just two small screws that hold it in." He said: "Well then, why don't you have him fix it for you?" I said: "Well, can you sell me the switch?" The man went in the back and returned with a small on/off switch. He said: " That'll be $10.70 with tax." I paid in cash, took the switch and left. He said "Thank you, my friend" as I was leaving. I returned home, gave the switch to my friend, Eric and he had the vacuum running perfectly in five minutes.

DO NOT rent trucks from this location. I had a confirmed reservation Friday afternoon (they even…read moreput a deposit on my credit card). I showed up at 7:15 AM Saturday morning to find out my reservation had been cancelled - again AFTER CHARGING my credit card. I called the local office and they said, they just don't have the trucks they used to. But to confirm and then cancel is poor customer service at the very least. The fact that they charged my credit card is ridiculous. I will not go to this store again. If I could give zero stars I would. Do not rent trucks from this location.

Even Instacart orders are efficient, saving time. Only problem is staffing is sometimes strained.read more