Rod and his son Ro were professional, friendly and (WOW) effecient. They showed up on time and…read moremade us comfortable with their presence in our home while repairing our dishwasher. And the best part is it cost us a lot less than we expected. Without a doubt, this is a five star business that deserves kudos. In fact, I have already shared their business information with my neighbors in case they need a hand.

These guys showed up on time and were very professional. They took care of my problem quickly and…read moredid a good job. I also received a great rate since my problem was minor. I really appreciated it. I will absolutely use this company again.

Do NOT use this guy. He works for a roofing company and the whole time told me that he doesn't make…read moremuch money off of repairing appliances. I found out how he tries to make up for that. He charged me over $1k on two aftermarket parts for an ice maker which he never got working and then ghosted us when we tried to get him to fix it. He never really knew what was wrong with it. Just kept replacing parts. We got a "real" repairman and was told about the aftermarket parts. When I asked for a refund, he said he would and then never did. Not only can he not fix anything - you can't trust him. He talks a big game about being a man of his word, but he's far from it.

Can't say enough good things about this company. They came out the day I needed them and they were…read moreknowledgeable and professional. And they stood by their work and were so reasonably priced in an economy where you worry about everyone trying to charge you way too much, but they didn't! I'm really glad I found them and will be using them for All my appliances.

Consumer beware! Most dishonest and unprofessional HVAC company that I have ever encountered. They…read moreimproperly made a repair to my ductwork then tried to charge me for repairs they did not complete months later. I had to hire another company to remove and replace the ductwork they caused damage to in the attic. The owner never went into the attic and only went by what the young inexperienced technician advised him then tried to say he went into the attic and made the repairs himself. This was completely false since I was present the entire time. He also stated that he could make repairs to my dryer which also turned out to be false. I do not recommend them for any type of repairs.

Our gas oven had stopped heating up. It was taking an hour to preheat and with our summers you…read moredon't want to run an oven any longer than you have to. Something had to be done pronto. Luckily, I found Jim Wilson's service here on Yelp and after reading the favorable reviews, called him for help and arranged a time for the repair. He arrived on time, went right to work and soon had my oven working great. I don't know how he did it, but the oven works better now than it did when it was brand new! Maybe a better replacement part than the original? He charged a very fair price. He did NOT try to sell us anything extra or 'upsell'. I recommend Jim Wilson and Sons Service to anyone with an appliance in need of repair.

My fridge stopped cooling, I called Thompson's and they responded to my house within 3 hours…read more Craig was very professional and a nice person. He informed me that the fridge had a freon leak and was not worth the cost of repairing. I paid the service charge and thanked him for being so honest and not trying to rip me off. I now have a new fridge.

It was a bit more than quoted but very good at communicating and customer service. The price was…read moreaffordable, service was prompt and communication was great!! Highly recommend!

I was able to book an appointment for immediate service with the owner Brandon. He did a great job…read moreputting the belt back on my washing machine and gave me a good price for the repair. Their system of communication is awesome! J&L is polite and easy to deal with over the phone. Also, you get a text message for the appointment confirmation and a text for the receipt. I highly recommend using J&L.

Jesse came to look at our refrigerator. He turned the fridge off and forgot to turn it back on…read morebefore he left. We woke up the next day with all of our food spoiled. I called to inform them of what happened, and I ended up having to replace everything in my fridge out of my own pocket, even though it was their costly mistake. I do not recommend.

Mike's a good guy that has been fixing appliances for a long time. He's seen it all, so is not…read moreonly knowledgeable, but is a nice guy as well. I've called him out a few times, so can vouch for him at this point.

On July 16, 2026 Curtis arrived at my home to repair my Whirlpool washer. It was not balancing out…read moreat any cycle. Curtis arrived promptly and with the parts to repair my machine. He was meticulous in his actions toward my home and his work. If I could give him 10 stars that is exactly what he would receive. The world needs more men like Curtis. He diagnosed the problem and repaired it within 30 minutes. All of this work was done under my extended warranty.

Zac was great! He was friendly, efficient and was helpful in explaining what the problem was. He…read morealso gave good recommendations of what products to use in the dishwasher.

I have now contacted Al for two separate occasions. First time our oven went out. Al gathered the…read moreinformation about our 20 year old oven, told me that replacements are no longer made, but gave me an option for another service that would repair my board which they did, saving me the cost of buying a new oven. Today I called him to have him come look at our dryer, which was no longer drying. He had me check the outside vent, which ended up being the problem and resolving my issue, so I cannot say enough good things about Al. He is clearly helpful, customer focused, and honest. I will definitely contact Al in the future for any appliance repair needs that I may have.

He was punctual and got to work on checking my washing machine. He was very knowledgeable about…read morethe product. He directed me on what to look for on my next purchase. He gave me an honest estimate and explained my options available to me. Cost of diagnostic was only $49 which was very reasonable. I would recommend him to anyone looking for a good appliance repair company.