1. Aqua Animal Care Center

    1. Aqua Animal Care Center

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    Oceanside, CA

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    Aqua Animal Care Center

    4.6 (17 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 3 weeks ago

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    Services - Aqua Animal Care Center

    Pet boarding

    Animal physical therapy

    Dog boarding and training

    Aqua Animal Care Center Photos

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    Reviews With Photos - Aqua Animal Care Center

    Photo 1 of boarding page.
    Billie V.

    Two stars because the humans there were polite and friendly, and my dog came back uninjured and they provided the service they said they would. But the problem lays in how they bill their customers. I dropped my dog off at 12pm Friday and picked him at 1230pm the next day (Saturday). When I called before to inquire about the process and availability (3 separate calls), I was told the package I wanted was $60 per night. This was not true. I showed up Friday to them telling me because I was picking him up after 11am, I would be charged for 2 nights boarding. I told them that they never said this in the multiple calls we had and it is not posted on their website. (See attached screenshots). We were on a time crunch and did not have time to find a last minute boarder. They were polite about charging me for 2 days for 24 hours of boarding but I will never go back. It's a bait and switch.

    Checking out the place:)

    I having been here twice, for my dog Phoenix who is 15 years old and had hip surgery. This place has been really helpful in getting my dog rehabilitated and able to move around more comfortably. First visit was with a vet and assistant, they test and evaluated my dog to be able to see if he would be a good candidate for what they have to offer for rehabilitation. They were very friendly to my dog and very helpful in explaining what they want to do and what they hope that the therapy to accomplish. I left very knowledgeable and hopeful. 2nd visit was just as good but they were actually showing how the activities were being done and explained to me what this was going to do help my dog. They did some obstacle with my dogs. The only task my dog couldn't was the water treadmill but he did check it out and there is hope that he will warm up to it. Overall I really enjoyed this place and have decided to continue with therapy for my dog to help with his hip rehabilitation.

    Axel cold laser

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    1 year ago

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    Jessica C.

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    1 year ago

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    Jessica C.

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    8 months ago

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    Jessica C.

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    1 year ago

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    Jessica C.

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    11 months ago

    Dr V is the best vet we have ever worked with! Incredibly knowledgeable and excels in thinking about an integrated approach.

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    Jessica C.

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    2 years ago

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    Jessica C.

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    1 year ago

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    Jessica C.

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    2 years ago

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    Jessica C.

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    4 years ago

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    2 years ago

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    Jessica C.

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    2 years ago

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    Jessica C.

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    2 years ago

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    Jessica C.

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    4 years ago

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    4 years ago

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    Ask the Community - Aqua Animal Care Center

    Review Highlights - Aqua Animal Care Center

    Ancier, Dr Pate, Shelby, Brandy, Meagan, Heather, Tori, Mindy, Becky, Janelle, Zoey, and Sophie and they are all amazing!

    Mentioned in 3 reviews

    Read more highlights

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    The Animal Keeper

    The Animal Keeper

    4.3
    (321 reviews)

    We have been bringing our 7 month old puppy (Clairah Belle) here for a few months now and we…read morecouldn't be happier. The staff all know her by name and greet her affectionately. Shes always excited to get out of the car and go spend the day with her friends ( humans and dogs). We know she's being taken care of when we drop her off. Thank you the entire staff here.

    My review is based on camp and boarding w/camp…read more We were searching for the right doggy day-camp, so called a few places. I was told there's an evaluation process (which was expected since I had to do this with other potential facilities), and Josh helped answer all my questions! He explained everything clearly and even sent me photos and video of my pup to let me know how he was doing (he settled in nicely and was doing well)! There isn't a time limit for the evaluation, so I kept my pup there all day to let him have the full experience. I've since bought the punchcard which has two options. 10 daycamps for $400 or 20 for $700. We dropped our dog off a few times over summer for day camp, and almost a handful of times we were called just a couple hours after drop off because they had to bring the dogs in due to the heat. We were still charged a full day of camp. I get the full day charge if we leave our dog there all day, but it would've been great if they worked with us to charge half days (prorate it), or give a few extra comp days to compensate if we pick him up right away (which is almost always before 12). One time they noticed he rolled in his own pee while in the kennel, so they offered to give him a complimentary bath which I appreciated! Now onto my boarding experience. First and foremost, the rate for boarding is: $63. The rate for boarding with camp is $87. I signed up for boarding with camp, and asked a few times on different occasions about the charges for boarding with camp (ie. what's the cutoff time that I need to pick him up by, etc) - and was told 12pm. I asked if there was flexibility to pick him up before 3 since I indicated in the application - but the price listed is per day - so if you want your pup to have camp on the day of pickup, that's an extra fee. Multiple people told me in person and over the phone that I "should be ok" because I put it on my application - so I didn't think I'd be charged extra. So watch out for this and your pickup times if you decide to board here. They won't honor what you were told over the phone, and will only reference the contract. Also, if you sign up for boarding with camp, you are billed separately for each of the services, which creates some confusion but the math adds upcorrectly. Our dog ended up with conjunctivitis after his second boarding stay, so we were hit with an unexpected vet bill on top of that. Overall, the hours are convenient and I'm glad we found the right place for our dog, but the customer service / communication aspect for boarding needs improvement. Shoutout to Josh for all you do! It's your service and TLC you give our pup that keeps us coming back.

    Staycation For Dogs

    Staycation For Dogs

    4.8
    (55 reviews)

    I needed a daycare spot for my dog for a quick weekend trip to Carlsbad/Legoland and stumbled upon…read moreStaycation for Dogs. The staff here was always so helpful and quick to respond throughout the whole process. From the start, I was able to call a week in advance and get information, and when I realized I couldn't book online the day before, they were able to assist and get me in with no problem. Communication was top notch. On top of that, I don't board my dog often because he can be quite nervous around new people and new dogs. However, they were so reassuring the entire time. They sent me an update and a photo in the middle of the day to settle my nerves. When I went to pick him up, he was resting so comfortably next to them. The next time I'm in the area, I'll definitely be using their services again! Thank you Staycation for Dogs!

    We are so thankful to have Staycation For Dogs as a boarding option for our girl! We have a…read moredachshund who suffered IVDD episode about a year and a half ago difficult for us to find a place that we trusted to board her. We have used Staycation a few times and have a lot of trust in the staff! They send picture updates and put us at ease with any questions or concerns that we may have during our trip! Their drop off and pick up hours are convenient and the facility is well-maintained and clean. The staff is friendly and professional! We are thankful for this option in service.

    DogSpot

    DogSpot

    4.7
    (250 reviews)

    Dogspot is truly Bambams' home away from home. The facility is exceptionally hygienic, but what…read morereally sets them apart are their strict vaccination and temperament standards that keep every pup safe. This place was a literal lifesaver for us: the staff once noticed Bams was lethargic with faint yellow gums--a detail so subtle that even Bams vet was impressed they caught it. It turned out to be mild jaundice, which proves that Carlene and her team are true professionals who deeply understand canine health. The front desk experience is always a highlight of our day. The staff--Gabs, Kayla, Daniela, and Enrique--are incredibly sweet, soft-spoken, and remarkably easy to talk to, even during those 6 am drop-offs. Being greeted by Kayla's pup, Yogi, or Carlene's pup, Poppy or Ingrid's pup is truly the best way to start the morning. They're such a joy; all they ever ask for is a little love and some well-deserved tummy scratches! The service is so thoughtful; they know Bams loves fetch but also ensure she gets her necessary quiet breaks after meals. Whether I'm at work or traveling internationally, I have total peace of mind thanks to the multi-angle webcam app and the heartwarming photo updates they send. Boarding is seamless (pro tip: label your food bags!), and the Paw Partner app makes booking a breeze. I also have to shout out Jessica from Snips and Snuggles--she is the sweetest groomer and always leaves Bams looking like a princess in her festive bandanas. A massive thank you to Carlene and the entire hardworking team-- Kayla, Gabs, Daniela, Enrique, Connor, Tim, and Ingrid (and anyone I missed!)--for the 14-hour days you pull to care for our furry family members. We appreciate and love you!

    Be ready for a hands-off approach by the owner Carlene. No direct contact or follow-up by phone…read more Uses email thru the shift manager to address customer concerns or feedback. Kinda the hands off corporate approach since Dog Spot is so big now. My situation of a dropped pre-paid stay package record lost during Dog Spot transition to a new on line app resulted in us not being able to use what we purchased. After 2 weeks of call messages, a visit to Dog Spot to get tbe new Dog Spot app loaded by the on-air Manager, and numerous voice mails to Carlene, the owner, I received an email telling me my pre-pause stay package had expired. My learning- don't buy pre-paid stay packages at Dog Spot. Don't expect the owner to return calls or follow up on customer concerns. She has staff to do that.

    Coco & Boo Pet Concierge Plus Feline Frenzy Cat Care

    Coco & Boo Pet Concierge Plus Feline Frenzy Cat Care

    4.8
    (62 reviews)

    I've been using Coco & Boo since 2021 to care for my three dogs, and I truly can't say enough good…read morethings about them. They've become like extended family--coming by a couple times a week for midday let-outs and providing overnight care whenever I'm out of town. Over the years, I've been blessed with multiple amazing sitters, all of whom have been professional, kind, and genuinely caring toward my pets. They've done a particularly great job caring for my senior dog, giving her the extra attention and patience she needs to stay comfortable and happy. Two of my dogs require daily medication, and they've always handled it with care, consistency, and attention to detail. Their communication is always excellent. I get regular updates and check-ins, and they've even stepped in on short notice when a family emergency came up--something I'm incredibly grateful for. Knowing that my pups are safe, happy, and in such capable hands gives me real peace of mind. I couldn't recommend Coco & Boo more highly!

    Lori gives nothing short of the best service and treatment of my cat. She or one of the sitters…read moredoes a meet and greet before starting any pet sitting project, and my cat is very comfortable with her and her sitters as a result. I get regular communication with photos and video when I am away from home, so it's the next best thing to being with my pet. I trust that my cat is in good hands when I use Lori or her sitters.

    Fire Mountain Veterinary Hospital

    Fire Mountain Veterinary Hospital

    3.9
    (163 reviews)

    Long story short: highly recommend Fire Mountain Vet based on my experience with them caring for my…read moreadult rescue dog. I'm a (very anxious) first-time dog owner with a very anxious adult rescue dog. The *entire staff* here goes above and beyond to make both my dog and me feel comfortable. She's been a patient for over 3 years now and this review is long overdue. Before finding Fire Mountain, another local vet refused to finish my dog's initial exam and had the front desk staff tell me that we need to see a behavioralist before returning to establish care. That vet had me lift my dog onto the exam table with no help and later left the room frustrated when she reacted to him pressing on her belly . No consult, no helpful recommendations, nothing except a bill. Our first appointment here could not have been more different. Instead of making me feel bad about my dog's behavior, the doctor got down on the floor and approached the full exam with patience and an obvious knowledge of dog body-language and stress signs. We now have a pre-medication routine and the entire staff helps to make each appointment run as smoothly and comfortably as possible. Recently, Dr Andi helped us navigate a mysterious infection that required an ultrasound and lots of testing. I appreciate that she keeps me fully informed at each step, answers my 300 questions, and I know that I can trust her treatment plan or testing recommendations. I could go on for more paragraphs. It's clear that every doctor, vet technician, and staff member truly cares about their patients and my Luna girl is in the best hands even though she is not the easiest to deal with.

    Been taking my pets here for years over the time appointments have been fine until the last year…read moreThey can't seem to clear up my cats ear infection and when asked to help with advice on my cat and allergies they were not helpful. I've noticed my dog is terrified of the blonde vet which I think is very off putting because my dog is over friendly. I've even requested to only see the other vet. And then Recently brought my dog in for a lump she has on her stomach where they said they were going to test it for cancer and let us know the results. A few days later I get a call while I'm at work basically telling me they had inclusive results and would have to retest it or she could put her on antibiotics and monitor it..? I told her I would talk to my partner and call back. I called back the next day and asked for the doctor to call me to clarify further. That was two weeks ago and still no call back after following up and even going into the office. I have an appt on Thursday for a different reason and they called me to tell me she will just talk to me then because "the vet hasn't been able to make the time to call me back" so basically sounds like they messed up her cytology test. When asked, the receptionist stated that test isn't always accurate, so why was it suggested? I have now canceled my Thursday appt and will update my review based on my conversation I have with the vet , if she ever "finds time" to call back. The lack of urgency and unprofessionalism is astounding

    Aqua Animal Care Center - petboarding - Updated July 2026

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