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    Aqua Animal Care Center

    4.6 (17 reviews)
    Open • 7:30 am - 5:30 pm
    Updated 3 weeks ago

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    Services - Aqua Animal Care Center

    Pet boarding

    Animal physical therapy

    Dog boarding and training

    Aqua Animal Care Center Photos

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    Photo 1 of boarding page.
    Billie V.

    Two stars because the humans there were polite and friendly, and my dog came back uninjured and they provided the service they said they would. But the problem lays in how they bill their customers. I dropped my dog off at 12pm Friday and picked him at 1230pm the next day (Saturday). When I called before to inquire about the process and availability (3 separate calls), I was told the package I wanted was $60 per night. This was not true. I showed up Friday to them telling me because I was picking him up after 11am, I would be charged for 2 nights boarding. I told them that they never said this in the multiple calls we had and it is not posted on their website. (See attached screenshots). We were on a time crunch and did not have time to find a last minute boarder. They were polite about charging me for 2 days for 24 hours of boarding but I will never go back. It's a bait and switch.

    Checking out the place:)

    I having been here twice, for my dog Phoenix who is 15 years old and had hip surgery. This place has been really helpful in getting my dog rehabilitated and able to move around more comfortably. First visit was with a vet and assistant, they test and evaluated my dog to be able to see if he would be a good candidate for what they have to offer for rehabilitation. They were very friendly to my dog and very helpful in explaining what they want to do and what they hope that the therapy to accomplish. I left very knowledgeable and hopeful. 2nd visit was just as good but they were actually showing how the activities were being done and explained to me what this was going to do help my dog. They did some obstacle with my dogs. The only task my dog couldn't was the water treadmill but he did check it out and there is hope that he will warm up to it. Overall I really enjoyed this place and have decided to continue with therapy for my dog to help with his hip rehabilitation.

    Axel cold laser

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    2 years ago

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    Photo of Jessica C.

    Jessica C.

    Helpful 3
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    1 year ago

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    Jessica C.

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    10 months ago

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    Jessica C.

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    1 year ago

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    Jessica C.

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    1 year ago

    Dr V is the best vet we have ever worked with! Incredibly knowledgeable and excels in thinking about an integrated approach.

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    Jessica C.

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    2 years ago

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    Jessica C.

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    Photo of Billie V.
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    4 years ago

    Helpful 2
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    2 years ago

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    Jessica C.

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    2 years ago

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    Jessica C.

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    2 years ago

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    Jessica C.

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    3 years ago

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    Jessica C.

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    4 years ago

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    4 years ago

    Helpful 2
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    2 years ago

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    Jessica C.

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    2 years ago

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    4 years ago

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    Ask the Community - Aqua Animal Care Center

    Review Highlights - Aqua Animal Care Center

    “Ancier, Dr Pate, Shelby, Brandy, Meagan, Heather, Tori, Mindy, Becky, Janelle, Zoey, and Sophie and they are all amazing!”

    Mentioned in 3 reviews

    Read more highlights

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    So on Monday, I had an emergency come up that took me out of town…read more My fur baby always stays at DogSpot when I go out of town but the typical rule is you gotta drop her off before noon for an overnight stay that's their simple policy Well, I wasn't planning on going out of town 4 o'clock hit something came up and I had to go Made a phone call and they said because they knew my dog and my dog is very good at the facility. It wouldn't be a problem too make an exception to the rule. And I understand why the rules in place they want your dog there between six in the morning and noon for an overnight stay so that the dog will be tired and all the other dogs that are staying over will be comfortable. I get it. And again, thank you for making the exception So I dropped my dog off food medication, and specific instructions I picked my little fur baby up on Thursday evening and like normal. She is exhausted. She had a great time. This place and their employees really do love dogs, and it shows from how they interact with all of the dogs and how the dogs interact with their staff Thank you again for making the exception and Eddie had a great time

    Extremely disappointing and heartless customer service. My pet recently passed away, and when I…read morereached out to request refund for a recently purchased package, Dog Spot completely refused to issue a refund. During an already heartbreaking time, dealing with their rigid policies made everything worse. For a business built around pets, their response was shocking.

    Fire Mountain Veterinary Hospital - A pic of the happy puppy patient, Milo.

    Fire Mountain Veterinary Hospital

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    Long story short: highly recommend Fire Mountain Vet based on my experience with them caring for my…read moreadult rescue dog. I'm a (very anxious) first-time dog owner with a very anxious adult rescue dog. The *entire staff* here goes above and beyond to make both my dog and me feel comfortable. She's been a patient for over 3 years now and this review is long overdue. Before finding Fire Mountain, another local vet refused to finish my dog's initial exam and had the front desk staff tell me that we need to see a behavioralist before returning to establish care. That vet had me lift my dog onto the exam table with no help and later left the room frustrated when she reacted to him pressing on her belly . No consult, no helpful recommendations, nothing except a bill. Our first appointment here could not have been more different. Instead of making me feel bad about my dog's behavior, the doctor got down on the floor and approached the full exam with patience and an obvious knowledge of dog body-language and stress signs. We now have a pre-medication routine and the entire staff helps to make each appointment run as smoothly and comfortably as possible. Recently, Dr Andi helped us navigate a mysterious infection that required an ultrasound and lots of testing. I appreciate that she keeps me fully informed at each step, answers my 300 questions, and I know that I can trust her treatment plan or testing recommendations. I could go on for more paragraphs. It's clear that every doctor, vet technician, and staff member truly cares about their patients and my Luna girl is in the best hands even though she is not the easiest to deal with.

    Been taking my pets here for years over the time appointments have been fine until the last year…read moreThey can't seem to clear up my cats ear infection and when asked to help with advice on my cat and allergies they were not helpful. I've noticed my dog is terrified of the blonde vet which I think is very off putting because my dog is over friendly. I've even requested to only see the other vet. And then Recently brought my dog in for a lump she has on her stomach where they said they were going to test it for cancer and let us know the results. A few days later I get a call while I'm at work basically telling me they had inclusive results and would have to retest it or she could put her on antibiotics and monitor it..? I told her I would talk to my partner and call back. I called back the next day and asked for the doctor to call me to clarify further. That was two weeks ago and still no call back after following up and even going into the office. I have an appt on Thursday for a different reason and they called me to tell me she will just talk to me then because "the vet hasn't been able to make the time to call me back" so basically sounds like they messed up her cytology test. When asked, the receptionist stated that test isn't always accurate, so why was it suggested? I have now canceled my Thursday appt and will update my review based on my conversation I have with the vet , if she ever "finds time" to call back. The lack of urgency and unprofessionalism is astounding

    Aqua Animal Care Center - petboarding - Updated September 2026

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