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    Aqua Clean Carpet Care

    4.7 (29 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Aqua Clean Carpet Care

    Carpet cleaning

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    Maria G.

    I had Arsen to clean my bed and sofas he did phenomenal job and customer service is above and beyond ! And he's prices are affordable ! Highly recommend this company !

    The state that Arsen left my vase in also represents the state of his work ethic

    Stay away from Aqua Clean Carpet Care. I'm writing this review so that others don't make the mistake of hiring Arsen and having to deal with his arrogant, dishonest, and shameful behavior like I did. I can't speak for whether or not all the other reviews for this company are genuine and actually from people who've used his services, but I have a feeling he plays dirty with other customers as well - purposely misleading and coercing them into paying a significantly higher amount than what was originally quoted once the job has been finished. Numerous things went wrong, but for the sake of brevity I'll mention the main issues: -Arsen took any opportunity to ask invasive questions while in my home. Just several that come to mind- What does your spouse do for work? How much did you buy your home for and what is your monthly mortgage payment? (yes, really). He would frequently ask me who certain people in photos that were placed around the house were ("who's he/she?", "is this your spouse/brother-in-law/son?", etc.). Mind you, I don't have an issue with a bit of small talk, but this was clearly crossing into the realm of inappropriateness. Anyone with basic self-awareness would know that these incessant questions were not only unprofessional but would make anyone uncomfortable- but clearly this wasn't the case with Arsen. At one point I decided to just avoid being near him as much as I could so that he would stop talking to me and actually do his job properly (especially considering that he had broken a vase at one point- without apologizing, of course). -He asked mid-way if I could stop whatever task I was doing so that I could brew coffee for him for his 'break'. A bit of a weird request- but I did it anyway. Poured him a cup, and upon bringing out sugar and milk, he says to me- verbatim- "I don't take sugar in my coffee, I'd like honey"... as if he's a guest in my home or dining at a cafe. He then proceeded to spend over a half an hour drinking his coffee while seated inside the kitchen. -Arsen took it upon himself to charge literally double the estimate he initially gave me over the phone after he had finished the job. I let him know that, while I understood that an estimate is an approximation, charging a customer double the amount that was initially quoted (and especially informing them of the price increase AFTER the job was finished) was incredibly unprofessional and misleading. If, for whatever reason, he felt that the price he had initially quoted wasn't right after having the opportunity to be inside of and personally see my home, the honest thing would have been for him to make that clear from the start so that both parties are in agreement, rather than saying absolutely nothing and performing said services under the guise that it would be charged at or within a reasonable range of said price. I had offered to pay him $100 over the estimate (which was very fair considering he had broken a vase during cleaning). This escalated into a full-on argument where he was consistently talking over and raising his voice at me, claiming that the price he initially gave me was just for the living room (which is not true, as I had made it clear to him the number of rooms along with the furniture I wanted to have cleaned when speaking to him on the phone), making accusatory remarks along with not-so-veiled threats like "legally or illegally I will make sure I get the full amount for my services". At one point my son had to get involved because he was becoming overly aggressive and threatening. He had toned it down significantly once my son began to record him on his cellphone and threatened to call the police. In the end, I agreed to pay $150 over the initial estimate because I was tired of arguing and just wanted him out of my house (while Venmo-ing him, he also had the audacity to say "are you so cheap that you can't add another $10 to that amount?"). Overall, dealing with Arsen at Aqua Clean Carpet Care was an incredibly bizarre and frustrating experience, and I'd highly recommend whoever took the time to read my review to choose one of the many other carpet cleaning companies out there who are reputable, honest, and offer pricing that is in-line with the level of service and professionality you'll receive.

    After picture
    Paul T.

    Couldn't be happier with the job I just got done from Arsen! Super friendly and responsive when booking an appointment. Had my epoxy garage flooring cleaned by Arsen and job was done so well!!! It looks brand new !! Would recommend this company to everyone

    Before and after

    Look no further for your carpet, tile, and hardwood cleaning needs! Arsen came to clean 2 of my carpets, on time and with a smile. He did an amazing job and our carpets are looking new again. We are and will continue to be returning customers.

    Before

    I call him every 2 months for my couches, he is always so nice, on time, fast and my couches are always like brand new! Highly recommended!!

    Samantha D.

    So thankful for this service! The service tech was very professional and efficient! The level of dirt that came out of my rugs was beyond gross!!! So glad to have found them! Its safe to say we will definitely be using this service more frequently! Thank you!!!!

    After

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    7 years ago

    Great service, nicest man. Cleaned my rugs and left them spotless. Will refer friends and family to this gentleman. A+

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    9 years ago

    Arsen did an amazing job. Hassle free guy, gets the job done. Showed up earlier than the initially planned time table.

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    7 years ago

    Best carpet cleaning .. great costumer service .. used in the passed and will definitely use again

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    9 years ago

    I'm really glad I called Aqua carpet they did fantastic job in timely manner. Fast and easy service thank you Arsen!

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    Review Highlights - Aqua Clean Carpet Care

    Arsen arrived on time, deep cleaned my sectional, removed all pet hair and left it fresh and spotless.

    Mentioned in 3 reviews

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    A1 Pro Clean Carpet & Upholstery Cleaning - Before and after couch cleaning

    A1 Pro Clean Carpet & Upholstery Cleaning

    (737 reviews)

    Encino

    I had an excellent experience with The Carpet Care LLC for a rental unit in Venice, CA. The space…read moreincluded a couch with significant dog hair and general buildup, and they did a fantastic job restoring everything to a clean, fresh condition. Their communication throughout the process was clear and reliable, and their pricing was very competitive for the quality of service provided. They did charge a slight $25 upcharge due to the amount of work. One thing that really stood out is that they use a truck-mounted system, which is widely recommended by carpet and upholstery manufacturers as the most effective method for deep cleaning and removing embedded dirt. It gave me confidence that the job would be done right, and they absolutely delivered. We also requested that the technician call 20-30 minutes before arrival so I could meet them at the property, and they followed through exactly as promised. The timing and coordination were seamless. Our contact, Moyse Svetlana, was professional and easy to work with. I would not hesitate to use them again or recommend them to others.

    I'm so happy with this company! I had my upholstery and carpet cleaned and they did a fantastic…read morejob! My couch and chairs came out looking fresh and clean, way better than I expected. They were friendly and professional from start to finish, thorough, careful, and they tidied up after themselves. On top of that, the price was great and better than I expected for this level of quality. Wonderful work, fair pricing, and friendly service. I'll definitely use them again and recommend them to friends and family!

    AAA 1 Carpet & Upholstery Care

    AAA 1 Carpet & Upholstery Care

    (573 reviews)

    I cannot recommend AAA-1 Carpet Cleaner highly enough. After a guest stayed in my home and…read moreunfortunately urinated all over my pull-out sofa, I was left with a terrible odor and was worried the furniture might be ruined. Daniel, the owner, responded promptly and came out right away. From the moment he arrived, it was clear that he truly cares about his customers and takes great pride in his work. He thoroughly cleaned, sanitized, and disinfected my sofa and cushions, removing both the stains and the lingering urine odor. What impressed me most was that Daniel went above and beyond what I expected. As an unexpected courtesy, he also cleaned the large area rug underneath the sofa and coffee table, leaving the entire room looking, smelling, and feeling fresh again. Daniel is professional, knowledgeable, hardworking, and genuinely cares about doing the job right. It's rare these days to find someone with such outstanding customer service and attention to detail. He treated my home as if it were his own. If you need carpet, upholstery, odor removal, sanitizing, or deep cleaning services, do yourself a favor and call AAA-1 Carpet Cleaner. Daniel is a real gem, and I will absolutely be using his services again. Highly recommended!

    Irritating experience…read more I make a digital appointment for 10am and put all the details (name address phone all that) in to get the appointment. I see that hours later the appointment discretely disappears. I call and the person on the dispatch or management or whatever apologizes and says he will reschedule for afternoon between 2-4pm. I wait and at 3 I call to confirm. They tell me they are on the way and be here at 4:55pm. A little late but I am OK with that, I have a mess here and need it fixed so I don't want to give up and call someone else if they are on the way. So I wait, only to get a call at 4pm that "it's too far". I been trying to work with these idiots all day and then they tell me this? Do you have google maps? Do you advertise you serve my area? Yes and Yes but they want to hang me up ALL DAY Friday only to ditch me at the end of the day. What a terrible way to run a business. Hurtful and unprofessional. I strongly suggest anyone looking for reliable carpet cleaning services to look elsewhere. This experience is bad and really I hope nobody else has to deal with this kind of nonsense. The value here with this place is less than bad since they took my whole day away from me waiting around calling back and forth following idiotic promises. I wish I could get the time back! I called a different outfit and they are coming in 30 minutes.

    Aqua Clean Carpet Care - carpet_cleaning - Updated August 2026

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