Todd is amazing! My mom had a dual kitchen sink with pipes that corroded. After sending some…read morephotos, Todd was able to make a quick visit and arrived at our home with all the parts/tools needed to help solve the problem. Todd worked really efficiently and was very respectful of our home. Mom does not speak English, but Todd was very friendly and made sure to show her how to use the newly installed sink drains. Todd has been a local on Alameda and offers top notch service. I highly recommend him if you need any plumbing work done!

I highly recommend Todd for plumbing. He has helped us twice when we had floods in the house. He…read morewas very prompt in responding and prompt showing up. I was so appreciative of his help. The first time was a pipe under the sink that busted and it flooded the kitchen and it was going into the living room. He helped to repair the broken pipe. The second time was a few weeks ago when a part connected to our water heater blew up. It was spraying water everywhere and again part of the downstairs flooded. Not only did he respond to my message that I left quickly! And I also left a text just to be sure. He called back and walked me through some safety protocols to make sure everything was turned off like the gas. Then came by the next day! He is very honest and does not try to upsell. He could've easily sold me a whole new water heater installation because it's been in the home already now for 18 years!, but he decided that we could just try changing the one part that had rusted and began spewing water everywhere. It was crazy. I was in so much distress, but was so encouraged by his honest helpfulness. It ended up being cheaper than I had anticipated. Because I had checked in with Costco and Home Depot for a full replacement. But if I would've went that route, I would've spent thousands of dollars. It feels so good to know that there's an honest skilled plumber in our community you're not only does excellent work but cares about people. We learned the hard way: check your water heaters regularly.

I needed a water heater replaced - quickly, because no hot water! So, I checked Yelp reviews and…read morefound Thumbs Up. They were just as described by the other 5 star ratings - very responsive! - heater replaced that day. Shortly after, my CO alarm started going off. I thought maybe the new water heater was vented improperly - so Sal and his assistant came out the day I called, checked out the new heater (no problems there), then replaced the batteries in the CO alarm. Better safe than sorry. I highly recommend Sal and his company - same day service and good guys.

Very responsive, work done quickly, and everyone I spoke with was friendly and polite and did a…read moregood job explaining what was needed and why.

These guys are great! A few weeks ago I had a different plumber from Rooter Hero come to unclog a…read moresink, and after a significant time, he was unable to do it and said my pipes were closed up and I needed to replace my drain pipes. I wanted a second opinion so I called Alameda Rooter - Ygnacio was skeptical and said he can send someone out, and if they can't clear the clog, he wouldn't charge me. The plumber came same day, pointed out where the other plumber likely failed, and fixed my clog! I can't believe I almost spent a bajillion dollars to replace my pipes when it was due to an error by the previous plumber. Alameda Rooter is much more thorough and love their guarantee that they don't charge if they can't solve the problem.

I had an issue with my sink and a leak that was happening. …read more They were fast to respond. Their estimate was reasonable. Communication was good.

We first met AT Weber for sewer lateral work and they offered the most work for the best price…read more This 2nd encounter was for replacing a water heater. Again, they offered a competitive price and included all kinds of services such as rebate filing and working with another electrical to get the installation done. They have such a great team including Todd, Justin, and Dane. Everyone is prompt, respectful, and easy to get along with. The final installation was very clean and works flawlessly. I appreciate this plumbing and heating team and will likely be using them for a future HVAC project. Highly recommend them.

Incredible service and quality. We had an emergency with our old water heater which they…read moreaccommodated and scheduled work to get us up and running as quick as possible while scheduling longer term fixes. Could not be more happy with the quality of the installation and finish work.

Super responsive and came late at night when we had a drain blockage. Fixed the problem right way…read more Highly recommend.

Super responsive, fast, and they do great work. Came back to our house on the 4th of July to 2…read moreclogged sinks and they got back to us immediately to set up a time to come out. Fixed the issues immediately and were highly communicative throughout the process.

We needed a failing ancient water heater replaced. Jim replied quickly to my Yelp request and…read morescheduled a visit at the time requested. He gave a reasonable estimate for the work and was able to do the work that same day. He was very upfront and informative and I felt confident going with Uleakifix. The work took several hours but was very thorough and well done, making the new unit very secure and code compliant. He also reminded us that the time frame for replacing gas with gas was this year's end so consider doing the other unit in our duplex before that, versus the practical considerations if we waited and needed to switch to electric. There was no upselling and I was so pleased I will use Uleakifix for any future plumbing needs.

Jim and Sal came in like determined detectives who don't give up until the mystery is solved…read more We had heard the sound of dripping water inside a wall cavity and noticed paint bubbling on the wall a few days earlier. Other plumbers we called suggested cutting the wall open in large sections, but Jim said they would inspect first and find the source of the leak. They paid attention to both the big picture and the smallest details, climbing into and crawling around our attic until they figured out exactly what had happened. They explained their findings clearly and documented everything thoroughly. Jim also took the time to answer my questions about water heaters and provided some genuinely helpful information. It's special to meet professionals like Jim and Sal, who have the curiosity and perseverance to get to the bottom of things instead of jumping straight to the most invasive solution. I know that the next time I need a plumber, I'll call Jim.

I'm someone who leaves reviews -- and most of them are very positive. I believe in acknowledging…read moregood service when it's earned. Unfortunately, this is not one of those times. In early 2020, I contacted Big Blue Plumbing for an emergency plumbing issue involving a leak from the shower pan and drain line. Their website advertises 24-hour emergency response and emphasizes thorough assessment by licensed, insured professionals. The estimate was $10,147, but the final cost came to $16,215 -- a 60% increase as the scope expanded. I also purchased the required materials myself. The work was completed in March 2020. A few years later, I had to completely remove the shower installation after discovering that the floor around the shower had become dangerously weak. I realized something was wrong when my foot nearly went through the floor -- you could press with a shoe and see the basement below. During removal, several serious issues became clear: The original water damage was never fully assessed The surrounding subfloor remained rotted and unsafe The shower installation was crooked, with uneven support planks Moisture had continued spreading for years, causing further structural damage These are precisely the kinds of issues an emergency plumbing repair should catch -- and the kind their website claims they thoroughly evaluate. Considering the amount paid and the urgency of the situation, Big Blue Plumbing should have identified the full extent of the damage before installing a new shower. Instead, the most critical safety and structural problems were ignored. I now face significant additional costs to repair the area and make it safe again. I've reached out to the company for a resolution and am awaiting their response. I rarely leave negative reviews -- in fact, most of mine are highly positive -- but consumers deserve transparency. Based on my experience, I urge homeowners to proceed with caution. The lack of proper assessment and the long-term safety hazards that resulted were extremely disappointing and costly.

I'm sorry to have to write this, as BigBlue was formerly a fine company that I was very happy with…read more They installed a radiant heating system 6 years ago and their CS was excellent on the rare occasion that there were issues with the system. They responded quickly and got things fixed quickly. However, when we had a massive failure of the system In early November 2024, they completely let me down and left me with a freezing cold house for 5 weeks. They initially came out pretty quickly (2 days) to inspect and at first told me that there was a problem with the boiler and it would have to be inspected - something they couldn't do, and basically told me I was on my own to find someone to do the inspection. BS. I called back repeatedly and finally got a manager and not just an outsourced CS worker, and found out that yes, they had a more experienced tech who could do this. He came out a week later and confirmed that the boiler was indeed fried (but still under warranty!!) and that they could get it a new one installed in a week or less. This is where things got dodgy. They never were able to give me a date for the new boiler installation and they stopped returning my calls or texts. and on the few occasions that I was able to get through to them by phone, they said they would have the new boiler in a day or two and would text to call or email to confirm a repair date later in the day. Then nothing. This "We're working on it and will update you by EOD" happened three times in two weeks - with no update or follow through. Basically, they ghosted me. Three weeks total went by with no communication from BigBlue on a repair date. Meanwhile, my house is a chilly 54 degrees with no hot water for bathing or doing dishes. I finally got through to the owner (who had been so great in the past) and found out that 4 days prior to my system failing, he had sold his company to some large plumbing company. He was out of the loop an could do nothing. So i was 5 weeks in with zero communications nd. freezing house. I finally just found another plumbing company that wanted the work and found and installed a new boiler for me in two days. Stay away from BigBlue, it was the worst experience of my life dealing with this slipshod and dishonest company.

Smart Rooter & Plumbing is now "ULeakIFix."…read more https://www.uleakifix.com/ It's the same business, same great service. I tried to get a quote thru the Yelp Projects system, and didn't get a response. I figured the company was busy. So I decided a near 5-star business was worth a 2nd chance, so I called the ph# directly. Left a message, and got a reply within an hour. Jim helped me troubleshoot the problem, then came out to fix it. Fair price to fix a slow leak.

Hired them for the second time. Fast, effective, friendly. Great service (sewer later block).read more