In short: We like our water softener and our tankless water heater seems to work well. But I wish…read morecommunication and installation had gone better. No big problems, just a series of small ones that led to a lot of inconvenience and a more cost on our end. 1. They were supposed to arrive at 10 a.m. on a Tuesday, but forgot. My son had taken the day off and had to take an additional day the next Thursday. We'd already been without hot water a week at that time. When my son finally called and asked when we could expect them, owner said he forgot about our appointment. Worried he might lose the job, he apologized over the phone and offered to give us a discount amounting to a day's pay for my son. My son told him they could discuss it when they arrived to install the softener. 2. My son lost a vacation day but not any actual cash so after thinking on it, he decided he'd spread some good karma and tell the guy that we forgave the mistake and that no discount was necessary. But neither he nor I had the chance. The owner would not look me in the eye and quickly walked away when I tried to talk to him. I use a cane and was not going to chase after him. Before the job was finished, he took off leaving the technicians to finish and collect the payment. I'm guessing he took off because he didn't want us to bring up the offered discount. 3. ** On a positive not, the technician that oversaw the job (owners daughter?) was friendly and knowledgeable. In fact, she finally went to the hardware store herself after their electrician kept coming back with the wrong part. (They had to install an exterior outlet for the softener). 4. Our system was not able to be installed in the garage do to access to our main water line. Instead, it was installed on the south side of our house, in all-day direct sunlight. Now we need to figure out some way to shade the softener as direct heat can damage the tank and the electronics in the control valve. In addition, where it is placed, the discharged water flows to our our lemon tree and line of cypress trees. We had to choose losing our trees from the softener salt ($10 a bag) or going with the more costly potassium salt ($40 a bag). We chose to save our trees. 5. What they did not tell us is that people with kidney disease or those on certain blood pressure medications, including the one I take, can develop a dangerous, sometimes deadly condition known as hyperkalemia when ingesting extra potassium. I now need to buy bottled water to drink and cook with. 6. The day following the install, we had a leak in the yard and sprinklers that did not work. The leak was a broken sprinkler pipe, possibly from their electric tamper or digging for the softener line. The sprinkler issue was caused by a broken valve in the box where they hooked into the main line. Thankfully, my son was able to figure out the problems and fix them himself. In all, our experience with this company was neither bad nor good. Just OK. It would have been nice if someone apologized or at least told us they broke the sprinkler valve. Mostly, I'm disappointed that the owner (Carlos) went out of his way not to make good on his offer to give my son a discount for the day he took off work -- even though my son planned to turn it down. His actions speak more to his character than his initial apology and offer of a discount when he thought he might lose the job.

Based on other Yelp reviews, I called Fina/DLC to inquire about installing a new water softener…read moresystem at the house. I spoke to Carlos who was responsive and easy to work with. I just had to text him some photos of my plumbing system for a quote. And, they had the best price. The new system has been in use for almost a month now and so far so good. After booking an installation appointment, the technicians arrived on time and two technicians installed the system in like 2 hours (which is fast in my opinion). One of my neighbors bought a softener system and hired a plumber to install the system as a weekend side hustle and that guy needed like half a day. They take Zelle or check payments.

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

I can't say enough good things about Sparkling Fresh Water. From start to finish, the entire…read moreexperience was smooth and professional. Chris and his team were knowledgeable, honest, and took the time to explain everything without any pressure. The installation was clean and efficient, and you can tell they really take pride in their work. The difference in our water quality was noticeable right away--better taste, softer water, and no more buildup. What really stood out was the communication and customer service. They showed up on time, answered all my questions, and made sure everything was working perfectly before leaving. Pricing was fair and straightforward, which is hard to find these days. If you're looking for a reliable water filtration company that actually delivers on what they promise, I highly recommend them.

Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

This is already the third time I've used West Coast Water Filtration to install a water softener,…read moreand once again they did an outstanding job. Chuck has always been friendly and professional. He personally visited my home before the installation to test the water quality and review the plumbing layout with me to make sure everything would be installed the way I wanted. Martin G and Robert did an excellent job with the installation. They installed the water softener neatly in my garage, and I especially appreciated that they took the time to install a separate unfiltered water line to my backyard exactly as I requested. The workmanship was clean, professional, and exceeded my expectations. I highly recommend West Coast Water Filtration to anyone looking for a reliable and professional water softener installation.

Eva and her team give the best quality water softeners, the best price, and customer service! Eva…read moreis the kindest and most caring towards her clients and her team will always take care of you! We just had our water softener installed and it is a GAME CHANGER!! Thank you so much to Eva and team! If you need a water softener for your home, do not hesitate to contact Eva and Aquarena Water Purification!!!

We want to thank WQA Water Specialist Eva Takeuchi again for came to our home after business hours…read moreto fix our water purification issue. Greatly appreciated!

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

Great experience with Supreme Water. Raymond and Joseph were…read morevery responsive and helpful throughout the process and answered all my questions clearly. Rene and his installation team arrived on time and completed the install efficiently and professionally. The quality of their system stood out compared to other options I considered, and the pricing was very reasonable. Everything went smoothly from start to finish. I'd highly recommend Supreme Water to anyone looking to install a salt-free water treatment system.

Thank you Steven for the great friendly service and knowledgeable! He arrived quickly and…read moreaccommodating our time.

I've had this system for three years normally it would cost $250-$275 for filters with the carbon…read moresand this time they wanted to charge me $500 and I'm in shock no way it has gone up that much and on top of that the tank under the sink for the alkaline drinking water went out I thought they had a lifetime warranty and they wanted to charge me $100 on top and the top faucet keeps coming loose and falling so yeah I live the system but it has become more troublesome than anything ima just change it myself different brand tank cause if I need to change every two three years nah and the filters I've seen them online for under $140 the key to take out the filters is there grab a bucket and there you go

For those looking into softening your water, definitely consider Waterrific. Ken was super nice to…read moreschedule us ahead of schedule so we can get our soft water asap. First of all, he was super quick to respond. Within 1 minute of sending out a request, he responded right away with a call. At the end, we decided to go with the DROP city smart water, which is a conditioner and water softening system. To go with it, we also opted for the RO installation. If you have extra to spend, definitely get the RO water. It's the waterdrop x12 and really expensive if you decided to get it on amazon and install it yourself. Installation took around 6-7 hours for everything and Ken takes time to explain how to use the system thoroughly. He answered all my questions on the spot. The price was extremely reasonable as well. Not saying it is cheap, but it is a great investment for your home. I already started feeling a difference washing my hands.

This is the place for all your water filtration and softening needs. What a pleasure to work with…read morea company that is honest, communicates well, and delivers a high quality product. Start to finish, Ken is fantastic. He listens, explains options available, doesn't try to upsell, and delivers as promised. I've worked with him for a few years and his knowledge and level of service are top notch, with very competitive pricing. I recently decided to upgrade my whole house water softening system and drinking water and Ken delivered perfectly, exactly as promised. Shout out to his installer Mario- another exceptional person who takes pride in his work, doesn't cut corners, and provides A+ service. Highly recommend Wateriffic!

We had a faulty valve on our water softener that was stuck in a treatment cycle so we found Jimmy C…read moreon Yelp. We were lucky that Jimmy replied within a day and was able to get us an appointment. He arrived on time, was very polite, professional, and knowledgeable, and clearly knew water softeners well. He quoted us a very reasonable price for the repair and replacement part. He worked quickly to solve the issue, did a clean job, and cleaned up afterward. We would definitely recommend him to others and would call him again for any future repairs or service.

Jimmy's water service was so great, and professional. The text the day before the service as a…read morereminder, to the explanation of what everything is and how to maintain the filter. There is a 10 year warranty on the tank and 5 year warranty on the salt crystals container. The filter system is quality and so affordable compared to so many other company's for water softener! Jimmy also installed filter alkaline water in my pervious house, and moved the filtered water to my new house! He was able to match the faucet to the existing chrome finish's of my new house as well!