Experience: Seaworld and Aquatica were offering military 4 free tickets, so I took advantage and took my family. We decided to go on Friday 26 Jun. Facility: This place is nice and a good size for the kids to roam. Service: Well, we discussed this amongst our family several times as we dealt with both rude and horrible staff and kind and friendly staff. You can definitely tell those who enjoy their job and those that need to find a new line of work, because customer service and client interaction is not their forte. LOL! Food: we bought all day dinning and drinks, which is definitely the right way to go. The drinks alone pay for themselves. Unlike other big parks, everything on their menus seems to be available on the all day dinning versus only certain choices... so that is great!! You get one entre choice (chicken tenders, burger, ribs, tacos, fish sandwich, pizza, etc), one side (fries, salad, fruit, mac and cheese, coleslaw, etc) and 1 dessert (cupcake, cookie, fruit, even a pickle, which I appreciated as I didn't want dessert) every 90 minutes. So no one went hungry. We even bring some ziplock bags so they can nibble on their pizza later. Most of the food was good, and some was really good. Overall: we had such a good time and we would definitely come back again. Tips: bring some bug spray, sunblock, water shoes and ziplocks. read more

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If you've only been to Aquatica during the day, AquaGlow is a completely different experience! We went during the nighttime event, which runs from May through September, and it was so much fun seeing the entire park come to life with glowing lights and neon colors. My favorite parts were floating through Roa's Rapids surrounded by colorful lights and spotting the glowing jellyfish along the pathways. Even the beachfront cabanas lit up at night, making the whole park feel like a summer glow party. Of course, we couldn't pass up the Rainbow Cheesecake ice cream, and it ended up being one of our favorite treats of the night. Not only was it delicious, but it actually glowed too, which made it even more fun. AquaGlow is one of those experiences that makes you feel like a kid again. If you're looking for a different way to enjoy Aquatica this summer. read more

Aquatica Orlando - Rainbow cheesecake ice cream - Water Parks Near Me - Orlando, Florida

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We recently went to Aquatica on a warm Saturday morning! The traffic was horrendous. Field Service Officers were at the entrance directing traffic but they only made it worse. They were directing traffic based on the traffic signals and not using any strategic or common sense approach. For context, if no cars were crossing over I-Drive into the park, vehicles making a right turn into the park should have been allowed to turn right while waiting for that light to change. It took about an hour to travel a half mile. Once we were on property, we were directed to parking lot C. It was a little walk to and from the entrance. Thankfully we got to Aquatica when we did. We heard later from other park guests that some people had to park at SeaWorld and walk over to Aquatica. We enjoyed the lazy river and wave pool. The lines for the rides were really long so we didn't bother. We did dine at Waterstone Grill. The gift shop staff was pleasant. We utilized park bucks for a gift shop purchase and at Waterstone Grill. The bucks were available to pass members to spend in park. Bucks had to be redeemed via kiosks. Once redeemed, kiosks dispersed the vouchers (bucks) for use. Pass members also received two bonus free guest tickets. I redeemed those prior to our arrival and presented at the park entrance. Although, the day was chaotic in the beginning we enjoyed the visit. Aquatica was a great way to cool off on a very warm sunny morning/early afternoon. We left right before the rain started. read more

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We went for the aqua glow night. It was ok, but there are some things they could improve upon. For a glow night, they had a lot of their black lights off which defeated the glow aspect. They also had a major ride not working and food was expensive. For the price, it was fun to experience the water park at night and the lines were shorter than during the day which is a plus. It was a decent time but could be great with a few changes read more

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i was really excited to visit here with my son but it was sort of an experience due to a number of reasons. it took us two hours to get in like right at the exit 1 - all due to traffic lights and flow of traffic in not being seamless. i'm not sure where blame is due there but that's a bad vibe to start the whole park entrance. i know crowd control doesn't fall on the park per se - but orlando as a city should look into this! people were like getting out of their cars on the highway confused. inside was PACKED. and my friends couldn't make it in because of full parking capacity with no allocation of other options. the lockers were starting at $41, parking also starts at $41 and it goes up for better quality. we got the bbq cheeseburger but the fries were honestly my fave part of the day. really good fries. also - mobile order is key - we got our food fast that way but fellow people had waited 2 hours ... the lazy river was not clear, but alas we swam. the park as a whole looked nice and big, i did enjoy the variety of offerings and my son is not quite that age yet but he had slides and places to play so i did appreciate that. i am hesitant to visit again on a weekend but maybe it could be a better experience on a week day or better time. read more

Aquatica Orlando - jellies on the pathway - Water Parks Near Me - Orlando, Florida

My first time in Aquatica Orlando and I couldn't recommend it more ! I love spending the day in the water park with so many water rides ! Walking around the park there's so many cute shops , even though we got the food all the pass , the options were very limited and repetitive, wished the gave more options. The staff was friendly and the park was clean . read more

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I must say this Water park did not disappoint me and my family had a fabulous time. The only pitfall was the bathrooms. They smelled terrible and one of the water slides that I was looking forward to was not up and running that day. That was a waterslide when you get on a Mat and you go down and race other than that had a great time will definitely revisit, but I hope they get the bathroom smelling a little better because they smelled like a Gas station bathroom. Oh I forgot and last I noticed when we were in line getting on the waterside, you know you're up high so you get to look down and I noticed that they had pallets of water sitting outside. I thought that water should not sit outside in hot weather. read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

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I came for aqua glow and most of the vendors were closed. There was no mobile ordering available in any cabana which greatly diminishes the cabana value in my opinion. When we did trek out to the bar Desirea fully understood the assignment! She was fast, friendly, and had a STONG pour. Overall I would do it again. Had a great time catching up with an old friend. read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

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Aquatica Orlando is always a fun time. They have so many water sllides to keep you busy and smiling. It is family friendly and has everything for everyone. They even have a kids section for water play but also two wave pools for everyone to enjoy. Lets not forget the Lazy River that everyone loves and enjoys They have a variety of cabanas you can rent and lounge around in, particularly the Family & Premium Cabins right in between the two wave pools which is where I stayed at and was absolutely secure, safe, and convenient. They are also even guarded and watched over by Aquatica Orlando Personnel. They have an attendant to take care of you, a locked safe with a key, and a QR code in your Cabana and they will deliver all drinks and food over to you. They even have 10 water bottles within a cold refrigerator and towel service with loungers. read more

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Visited recently and had a great time! I suggest arriving 30 min before park opens so you are 1st in line to enter. We found a shady spot super easy by kid area. We rode 3 rides before the park got busy! The ground was super hot so I also suggest water shoes or wearing your shoes around the park. read more

Aquatica Orlando - Kid area - Water Parks Near Me - Orlando, Florida

Don't worry if the some of the attractions are closed, you can go to the smaller lazy river and watch a lifeguard fight a guest, you can pay 18 dollars for a refillable drink cup and guess what? It comes with a surprise bee sting from the hundreds of bees around the fountain machine. Need a family assist bathrooms? Sure. Just because careful. Even if its unlocked and you need to change your baby, there might be a couple getting it on in the unlocked FAMILY bathroom. Lose a kid? Don't ask the lifeguards. They're standing in a circle chatting and if you ask they giggle and say "we havent been paying attention." If you want lunch, a dollar general frozen burger and fries for 2 people? Around 70$. Locker rentals? 42$. Youre better off going to any of the multiple water parks in the area before going here and hoping they haven't closed multiple attractions AGAIN. Yes, I reached out to them after all of these things happened on our visit, I commented on their post about it and they asked me to reach out to them with a message describing what happened. They've had a week. I got an AI generated response and nothing else. Not even an apology for my child walking into 2 people having sex in a family assist bathroom. read more

As part of my Girl Scout end of the year trip, he wanted to participate in aqua glow. We purchased our tickets with the help of staff due to our tax exempt status. Everything was very smooth and easy to coordinate. A very cool thing about aqua glow is that while it is for the nighttime event, you can come in as early as 4 PM. Our group got there at six as we had a cabana rental that would be available at seven. We were able to find chairs while the kids started getting on the slides while we waited for the cabana. The seven person cabana rental was $249 but honestly, it was worth it. It was great having a central location for the kids to meet up. They supplied waters and a little fridge. It also has a locker with a key so you can put your valuables away and go through the park with the peace of mind of knowing that your stuff was safe. I love a waterpark and I had a great time at aquatica. The rapids lazy river was probably my favorite. The kids went on all of the slides. I was a little disappointed when I went into the wave pool after it reopened at 8 PM. We went through four different countdowns and no waves. We had bought the pre-dinner meal ticket. I was not a fan of the food and there weren't many people who enjoyed it. I had chicken tenders and fries, but it wasn't great. But it was a really cool event. I love how they lit up the park in aqua colors. Definitely a great experience and I would come back. Maybe I would try to see if I can go to the fancier restaurant and not buy the pre-meal. read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

First off it was HOT this week in Orlando lol. My dad got free tickets as a veteran and we paid for 2 dining meals. We went around 12 pm but then they said the parking lot was closed because it was at max capacity so we couldn't even get in. That was disappointing. We went back around 3:30 pm and we got in. It was entirely too many people. We got something to eat first and got our dining wristbands. The food was pretty good and fairly quick. We found seats at the wave pool beach and just enjoyed that for the most part. We were going to go on a slide but then the clouds started getting grey around 6:30 and they closed the slides . They closed at 7:30 so it was not point in waiting around. We tried to get one more meal before we left but the line was so long, it wasn't even worth it at that point. By the time we got out the exit, it started down pouring, we got out just in time. Since the tickets were free, it wasn't bad. But this time it wasn't worth it but I'm glad my daughter had fun with her friends. I think next time , I'll plan ahead so I can see more of the park. read more

Save your money and don't even bother coming here. Drove 2+ hours, then waited an hour and a half to move 0.5 miles to enter the park. I arrived to the general area (less than 0.5 miles away) around 11:15 and was not able to park until 12:41. Spend the extra money and go to Disney or universal so you can at least enter the park. I tried calling customer service and they offered me absolutely no help. Then they charge you $50 to park. They also have no Florida resident discount unlike the other two parks. Don't even bother coming, it's not worth it at all. There's a reason Disney and Universal have significant more customers coming back. After attending the park, it's even worse on the inside. I was unable to physically enter the park until around 1pm. There is zero organization to enter the park, it is essentially a free for all. There was a woman who was suffering from heat stroke, seated on the ground, hyperventilating and no employees were helping her, only guests. Probably due to their water stations being absolutely empty... in Florida... in June... After entering the park, I literally waited over an hour for a drink. Every time I'd go to order a drink it was over a 30+ minute wait. Every other park in Orlando provides better service and is a million times more efficient. All of the kids slides were closed off due to lack of staffing on a Saturday... literally go to your local water park for cheaper and you will have ten times more fun. read more

2 hours in traffic to get into the park is completely unacceptable. How do you not hire more people or ask for police assistance? Sell less tickets or do a reservation system? Do something. Update after two hours waiting on line starting at 10am park is at capacity and we weren't let in read more

I was a typhoon lagoon addict for years until... Aquatica! We recently moved back to Orlando and love it more than ever! Smaller, handled people flow better, cleaner, even the expensive food (get em while and cause you can) mango hut chicken and fries were great. We became platinum members and now it's ours anytime we want! The only suggestion is there are a couple of bored sleepy lifeguards that need to go home already. How can you work not knowing you can't be sleeping on the job? I should be a quality control hidden shopper here! See ya soon! At 63 my wife and I loved the Roa's rapids not so lazy walking river! It will keep you on your toes that's for sure! What I love most about waterparks is you never see the natural human emotion of anger while in the water! I think cool water cools our spirit' I've never seen people arguing inside the water at a waterpark, just smiles and laughs! We only stayed for three hours remained sunburn free and we have an entire year to know it inside and out! Best entertainment investment ever! read more

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This is a fantastic water park in the Orlando area. Its sea world's water park. The park has great slides and a nice lazy river. Even a faster river rapid lazy river kinda thing lol. The park restrooms were amazingly clean. The food was good and the all day dining plan it's a great deal. The wave pool is nice but low key waves nothing crazy like typhoon lagoons. But I do rate the park better than a Disney water parks. Better slides by far. And a much better value!! 9 out of 10. Highly recommend read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

What an AWESOME DAY! This was my family and I, 2nd time coming here, and weren't disappointed, such a BLAST! We bought tickets on Groupon for $140 for all three of us to go. We spent $70 for up front parking, $45 for a locker, $35 for an all day eat pass, and $180 for fast passes....TOTALLY WORTH IT! Food was better than most amusement parks as far as quality is concerned, and we shared our meals, the all day pass is good for one, but there is enough to go around for a family of (3). Had an upside down cake that was warm and freshly made. The fast pass, really is the TRUE HACK for getting your money/time worth, you fly by all the lines and average wait time is like 10 mins max. We went on-pretty much every slide they had, before the park (Weather) closed at 5:30. We expected that leaving from Palm Harbor, and running from the storm, but it's that time of the year. The only thing I can say I did not like about our experience, someone vomited in one of the garbage cans, that we have to pass by multiple times to get to our locker. We showed up at 9:00am and by 5:30pm the garbage cans was still-not taken care of. All-In-All, I will definitely come back again. These bad reviews for this waterpark has no merit, in some cases. Not many pictures, but I have a few videos I taken from my smart glasses. Enjoy your visit!! read more

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This was my first time at Aquatica. I came for a charity event that was raising money for the Special Olympics - the Polar Plunge. I didn't personally go in the water or ride the rides as I was only there for the event but it was really cool to see the water park. There are a lot of super cool water slides and water play areas. I think this is a great place for families. You can pay $300 for an annual pass and come back all year long. If you go more than 3 times it would be worth it. In Florida, it be fun to have an annual pass to a waterpark, especially in the hot summers. While we were there, I had a pretzel and it was actually really good. Sometimes theme park snacks are just overpriced and not very tasty. For lunch I had pork tacos which were just okay. Overall, I think it was a great event that Aquatica hosted and I would certainly go back in the future when I have kids. read more

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It was my first time ever at Aquatica on Tuesday June 24, 2025. It was insanely busy and 4 (or 5?) attractions were closed!!!!! The wait for every slide was an hour!!! At one point they shut one down and people kept waiting. I got a fast past (which is $60!!) which I highly recommend however if I knew most attractions especially the best ones were closed I would not have done it maybe. I have a season pass at island h2o and it's price wise way better, the slides are better. What I did like was the very fast lazy River!! And the other lazy River has a fish and dolphin watch. That elevates the experience. Island H2O might have a few less attractions and is a smaller park but at least they are all open and I never had a long wait there before. I won't be back here, not worth it if you pay full for half the experience. read more

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I can't believe I had not visited this park after living in Florida most of my life. We came to Orlando for a few days and didn't really have anything booked or planned. This park happened to be 4 mins from our hotel so we decided to spend a day here. Ideal for families and for kids over 48 inches (so they can go on more slides). Although they have a huge area for smaller children. We had a blast in all slides, the 'beaches' areas, lazy river and the rapid river. My kids are 10 and 14 and we all enjoyed our visit here. read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

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we went to the glow event severely a letdown over, promised under delivered. The main attraction was shut down for the lazy river. show trash cans were overflowing. It was overcrowded was promised that lines would not be long but every ride had a 45 minute total BS would never go back. Also they had one tiny little suds machine working in the back corner of the park Casita and it was just horrible experience read more

Came for iluminata event , was ok , but nothing out the ordinary other than the iluminata lights , was like a regular walk but not extra stuff read more

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I had a great time with family at the illuminate in the evening. It was nice weather and gorgeous lights. I enjoyed some eats while I was there. They were pretty ymy and glad I had the chance to try them. Some of my favorite items were the adult grilled cheese with tomato soup. The the flatbread pepperoni pizza. Both were delicious and fresh. I would recommend other families to go check it out for some awesome photos and spending time with each other. I loved the the staff helped us whenever we had questions and knew the location of many things on site. Thank you all!! The only thing that was tricky was the parking of course. Some staff was directing vehicles in one location and failed to stop the line and we ended up almost exiting the location after paying for parking. Lol glad I figured it out before on my own. read more

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They have weight restrictions on half the rides but you aren't made aware until you get to the top.

DO NOT BUY NOR GIVE YOUR INFO to the employees offering gifts or a free week in Disney ,misleading information where at the moment you pay $75 and you go to a random Hotel to get a "tour " .BULLSHIT , the only thing you get is your time wasted for 2 hours straight trying to convince you to invest on the hotel basically . Overall : attractions are good but food is TRASH , don't even think in paying the ALL DAY DINNIG if you expect at least decent food . read more

I went on a Monday and there was no lines!! Definitely recommend a cabana which gives you air conditioning, shade, and a place to rest! There is amazing food places! All the water slides and attractions were so fun and fast! read more

Aquatica Orlando - Cabana - Water Parks Near Me - Orlando, Florida

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Had a real good experience with my grandchildren. The only thing is the huge crowds. Seems they could limit the number of people in the park. There was ample shade. read more

My experiences there have been great. I've gone two times in the three times that I've gone to Florida. The rides are amazing. They're in intriguing. they're intimidating, they're fun, but they're also an element of scary. but me and my mom were riding on riptide race. Everything was going smooth. There was a lot of twist and turns but at the end we're going down into a big old pool of water and there was a bunch of water flying in her face and we went down and we just got shot up like a rocket thrown out of our tube. It hurt my mom so bad she couldn't ride anything for the rest of the day. read more

I have been here several times over the last few years. Most recently, I went today. Overall, the rides are pretty good. Wait times vary depending upon time of year, as expected. Roa's Rapids (the fast lazy river) is my favorite thing to do here. The food is fine. It's just your typical burgers, pizza, chicken fingers, etc. The cleanliness is below average I'd say. This is the kind of place you definitely want to wear your shoes into the bathroom. The bathrooms are nasty. I'm giving it a 3 because while it isn't amazing, the wait times are generally a bit lower, and it's just fine. read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

So many people. Waits were ridiculous and people were rude. It was like sardines in a can. In the kiddos area with the slides no one is managing tubes for the children so we have to wait til little Susie went fifty times and was tired of her tub. Which didn't really happen. Really miss managed and not very clean park. I have been to many water parks and this was by far one of my least enjoyable experiences. We went on a Sunday which I understand can be busy. But they really should limit the amount of people or something bc it was so uncomfortable. Will not be returning. read more

Read a lot of horror stories online but it is not bad, especially given the price.. there are a lot of promotions available, so it is multiples cheaper than Universal/ Disney. Tips: -Go early (this applies to most parks). Lines in the 1st 2hrs are not bad -Lockers are a major rip off.. starting at $40 a small one wtf -Related to the above, try to avoid locker. I arrived in my board shorts only, and had a water proof pouch for my phone, and was able to do all the rides I wanted. -Sunscreen.... going to be a lotta sun exposure -If you are staying close enough, may be better to uber rather than dealing with parking. After around 11, lines were too long so we gave up on the rides (the rides are not amazing... a little better than indoor parks such as great wolf lodge). Spent some time on the lazy river which was fun since its fast, and we left around 1. read more

You pay for the day and sit in traffic for hours wasting your day trying to get into the park! Absolutely do not come to this horrendous place! read more

Great time at Aquaglow! We were allowed to enter the park and sic and do most of the rides with low lines. I got the ticket with the meal and it was disappointing because there were nt much places open for food and most of them had long lines but the meal was filling. The best ride was the fast lazy river with no floaties: read more

Aquatica Orlando - Water Parks Near Me - Orlando, Florida

This water park has high potential, but it is unrealized in many ways. On the plus side, the rides are basically pretty good, and the huge sandy beach by the wave pool is great. Very good lazy rivers. Great plants all around. The tie in with Sea World is good with dolphins, fish, and sharks integrated. Arrival was awful, it took almost an hour to get into the parking lot, to pay $42 for parking. One of the major rides I got in line for broke down when we were finally near the top after an hour. Things happen...but they said it would take over an hour for the mechanic to even arrive, and they have no mechanism to give you any one time quick queue or anything to come back later. The staff in general were pretty lackadaisical compared to other water parks I've been to, in terms of keeping things running both safely & smoothly. Overall value was ok, only because lots of discounts are available, including a meal that's average (but also lines that are quite long). read more

This place is a train wreck... I literally found hell on earth today. I spent a fortune for my kids to go on 1 slide that kept breaking... someone actually got stuck in the slide. It smells like urine & rotten eggs. I paid extra for a lounge chair cabana and people had an altercation directly in front of my chair. I also spent $15 on a frozen cocktail that was the equivalent of a slushie. The parking lot is an absolute nightmare with poor traffic flow. It was a hostile environment & I never plan to go to a water park again after this experience. read more

Have my passes for over 15yrs and it seems like it's a "hit or miss" when it comes to the helpfulness and behavior of the food and store attendants. Was there 06.08.26 and came across the most annoyed employee, "Sophia". Not sure if it was not her day or she didn't care about her job. I bought an all-day drink sticker and anything I asked bothered her. Went to refill and scanner was not working for me or any other guest that tried it. We asked and she just kept repeating herself "Did you keep trying" over and over, that was extent of her help. We said yes and she asked if should come out and help, not every nicely, irritated. Several guest were saying she was very rude and what was her problem. When I ask for her supervisor's name, she yelled "Kathy" or something - I chose to just walk away and take care if it later,,, the day was NOT about her. However she kept yelling "Do you want me to call her" on & on as I walked away. Now I really enjoy Aquatica but the staff really needs better training, this is not the first time aka "Silvia" (Kiwi Market), now she is just plain nasty. Don't even know why she is still there, know of several complaints against her. This does NOT happen at SeaWorld, never had any issues, mind you with passes for over 15yrs as I said. DO BETTER Aquatica!! Train your employees correctly, ask SeaWorld for help! read more

The kids had the time of their lives! The water slides are numerous and accommodate all levels of children. The park gets an A+ for providing water fun. Now we all know that the food at such places is more expensive and maybe not so great, but this business takes it to a whole new level. $9 for a medium ICEE, $12 for a beer. The chicken nuggets and hotdogs are the lowest of quality to the point a person would lose their appetite. Their gift shop items are outrageously expensive. Their cash registers sit silent because nobody except the few rich folks that don't look at prices only buy stuff. Seems they would get more advertising out in the world if the products with their name sold at reasonable prices. The other thing is the maintenance of the place is scant. Lots of faded fiberglass structures that makes the place look more like some starving roadside attraction instead of a shiny new place. Most people probably don't care, however, you just eliminate another small percentage when you degrade your appearance. I get the impression that remote and detached ownership are grabbing huge profits at the expense of longevity of growing their attendance by creating an attractive, first class park. read more

Aquatica should truly be a five star water park. My experience overall was solid. It's just difficult to rate it a five. The Staff here is just not well trained (if trained at all). Don't bother asking them a general question, it's a waste of time. The park does not allow outside food. Some staff workers were checking guest's bags for security reasons and to make sure no one was bringing outside food. This was not enforced though, we walked through with our bag pack as did other guests with no issue. We purchased our tickets via the app (which is great btw). We got there early, got our tickets scanned and skipped the long line, only issue was with the quick queue, for some reason they send you to the information booth to get your wristband. This took a while. Apparently there was only one computer working, so we had to stand in the heat for a wristband. We later found out there was another booth inside, not sure how many guests knew about this. We ended up grabbing our wristband there, we found out later that we received the wrong wristband and had to go back to replace it. Smdh! The Quick Queue is a wristband that allows guests to bypass the general line and get on the water slides faster. Prices vary. On this particular day being that it was the Fourth of July weekend we paid $100. My son had a blast, that quick queue came in handy for sure, but I felt that had more to do with the fact that we got there early when the crowd was under control. Again, the workers do a poor job at regulating and don't do much to accommodate guests with a quick queue wristband. There is zero authority at Aquatica, They have the audacity to charge $100 for this perk but once bought, it's fend for yourself. This was disappointing. My advice is get here early as the park gets busy close to noon. You might get away with bringing food and snacks as again I don't think they really care. Even though they warn you not to bring outside food at the entrance Pack light. Eat a good breakfast before getting here unless you're ok paying $15 for a hot dog. Bring a waterproof sling bag (under $20) at Walmart and skip the overprice locker if you can help it. They have seating areas in around the park, (a nice and shady one near Tassi's Twister) unless you're ok paying an arm and a leg for a cabana or lounger, I strongly suggest leaving a towel on the chairs you wish to claim. When that afternoon crowd shows up, you won't find a spot to seat, trust me. Overall, it was a fun time. I would consider coming back in the future, just wish the park was better organized and offered better training to the staff. read more

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Terrible experience with Aquatica in Orlando. My family planned a whole trip around going to the park -- hotel stays, rental car, food, everything -- and we never even made it inside. The entry process was so disorganized and crowded that it was basically impossible unless you show up before the sun is even up. We ended up leaving without ever getting in, which left my family extremely disappointed after spending all that money on the trip. To make it worse, they refused to give a refund or even exchange the tickets. A lot of money wasted and a huge letdown for the whole family. Would not recommend. read more