Experience: Seaworld and Aquatica were offering military 4 free tickets, so I took advantage and…read moretook my family. We decided to go on Friday 26 Jun. Facility: This place is nice and a good size for the kids to roam. Service: Well, we discussed this amongst our family several times as we dealt with both rude and horrible staff and kind and friendly staff. You can definitely tell those who enjoy their job and those that need to find a new line of work, because customer service and client interaction is not their forte. LOL! Food: we bought all day dinning and drinks, which is definitely the right way to go. The drinks alone pay for themselves. Unlike other big parks, everything on their menus seems to be available on the all day dinning versus only certain choices... so that is great!! You get one entre choice (chicken tenders, burger, ribs, tacos, fish sandwich, pizza, etc), one side (fries, salad, fruit, mac and cheese, coleslaw, etc) and 1 dessert (cupcake, cookie, fruit, even a pickle, which I appreciated as I didn't want dessert) every 90 minutes. So no one went hungry. We even bring some ziplock bags so they can nibble on their pizza later. Most of the food was good, and some was really good. Overall: we had such a good time and we would definitely come back again. Tips: bring some bug spray, sunblock, water shoes and ziplocks.

If my tickets weren't free from an employee, I would be fuming…read more Parking is $47, locker was $36, lunch (chicken tenders split) was $26. The lines were INSANE. Even the short lines were well over an hour long. We rode 3 rides. There was no hussle from anyone, staff was unpleasant. We stood in line for an hour and 20 minute for food. At the end, found out there was zero ice throughout the entire park. The soda/drinks were warm coming out of the fountains. Bees covered the fountains from all the dry syrup. Won't be going back.

For our friends birthday, we rented a Cabana for the day... and a cabana is the way to go!…read moreIncludes unlimited bottles Dasani water, Disney refillable cup, fresh towels all day, a safe to lock items in, and a personal concierge to order what ever you want. Hannah, our concierge, was the best. She made sure we never ran out of anything. Our cabana was right near a drink filling station, which was very convenient. It was also right next to an entrance to the lazy river, which was perfect. The water temperature was amazing. It was a pretty warm day and the water felt fantastic. In the afternoon, we ordered several platters, and one of them was the charcuterie spread. The Mickey had goat cheese was delicious. All the arrangements were fantastic. We also got the chicken fingers and the nacho bar which I forgot to take pictures of lol because we dug right in. Overall, when going with a group to the water parks, it is definitely worthwhile to all chip in and rent a cabana. 10/10 we would do this again.

Perfect day for the water park. It was warm day and the water was perfect…read more A lot of steps so be ready for them and to do leg day. There is a ski lift that takes you to the top but sometimes walking up can be easier. Plenty of seating in the shade and sun. Also, plenty of floats for the lazy river.

It had been a while since I last visited Volcano Bay. We arrived early on a Tuesday morning at…read moreUniversal so we can park and take the bus to Volcano Bay. Our driver Nate was friendly and welcomed us. He drove safely and got us to Volcano Bay without any issues. Upon arriving to Volcano Bay, I immediately went to the Sales/Tickets counter to purchase Mom's and my tickets. I wanted to purchase the tickets with gift cards I had. Gift cards can only be used on site and can not be redeemed online. (I was also able to pay for parking at Universal with one of the gift cards.) Lockers are, of course, available for rent. It was 7 of us so we got a family locker. That didn't work. We had to rent another family locker to hold all our stuff. The family lockers are not big enough if you have multiple bags. Some of the staff are cool. We encountered one team member who greeted almost everyone in the Kopiko Wai Winding River (lazy river). Every time we winded back around to where he sat overlooking and safeguarding the river he spoke. His attitude was hospitable and refreshing.

This is our family's favorite water park. We try to come here every few years and love it every…read moretime. The most recent visit was with family friends and we had an absolute blast. Five stars for sure and two thumbs up!

As a recent guest, I find Island H20 a good waterpark and fun for family and entertainment. If…read morethere is any improvement I believe that is needed, it is the music to be that only improvement. Not all of us, fact many of us are fond of hearing modern pop and hip music. It is a water park and the music that is to be played in an atmosphere of water, sun and palm trees is Hawaiian/Pacific Island music, Caribbean or vintage classic beach rock music like the Beach Boys and Jimmy Buffet. Sorry, but if I want to hear such rubbish like hip and modern pop, I would go to a gentlemen's club or the urban ghetto. Also got to think about the interest of other's groups' taste in music, not just one group with strictly one type of music. That music does not fit in at all with this environment. Other waterparks like Volcano Bay have tropical Pacific Island music in their Hawaiian kind of atmosphere.

We had a great time at Island H2O Water Park! The slides were a lot of fun; the wave pool was one…read moreof our favorites; the park was clean and well maintained. The lines were very reasonable for most rides, so we were able to enjoy a lot throughout the day. The Florida heat and humidity were definitely noticeable, but that's expected during the summer, and being in the water made it much more enjoyable. A few of the ride attendants looked serious while managing the lines, but everything was organized and the rides moved efficiently. Don't miss the lazy river! We saved it for the end of the day, and it turned out to be the perfect way to relax before heading home. The water is only about 3 feet deep, and we ended up floating around it four times before we left. Overall, it was a fun day with family and friends,

I recently went to Discovery Cove to attend Paradise Nights and had an awesome time!…read more Paradise Nights is a one of a kind dinner show at Discovery Cove. Discovery Cove is such a beautiful venue. I literally could have stayed there all day. It's so scenic with the rivers, waterfalls, beach, winding pathways and the serene sounds of wildlife! I absolutely loved it. Upon entry we were greeted by staff members and checked in and given a badge to indicate to staff within the park that we were attending Paradise Nights. Once check in was complete, our first op was awaiting us in the lobby accompanied by a self serve wall of rum punch. Dinner was a staff served all you can eat buffet. The food was surprisingly tasty. There was shrimp and grits, seafood paella Chicken paella, chicken asada, grilled churrasco steak with chimichurri, maduros, yucca fries. There was a prepared salad and water already placed at your assigned table. I did not eat the salad and as surprised that salad was even being served with the current health issue related to various fresh produce. I saw a lot of people not even touching their salads. Beverages were included like soft drinks, tea, lemonade, etc. Dessert included 3 options pineapple upside down cake, tres leche, and jumbo chocolate cupcake. I had the chocolate cupcakes it wasn't that sweet and was just ok. I really enjoyed my meal it was warm and tasty. All parties were sat with their perspective guests so it was nice to have your own table for just you and whoever you came with. Each table had a waiter/waitress that refilled our beverages, brought napkins and straws, cleared our plates, and cleaned our table. The show was nice and took place at sunset. The finale was the best part! The show was broken up into 3 segments kind of like beginning, middle, and end. It was an open and semi covered pavilion with 3 stages. The performances rotated among the 3 stages but were predominantly performing around the center stage. The show was based on the principles of earth, air, water, & fire. There was a drummer, dancers, and aerial performers. The finale was awesome there was an actual fire dancer. He juggled, twirled, tossed rolled over and jumped over fire sticks it was great! I really enjoyed my time and would definitely like to return to Discovery Cove to enjoy the park during the day.

I have been waiting to make this review since 2014. I have been coming here since then, and it…read morestill is my favorite place to vacation. I literally moved from North Carolina to Orlando Florida just to be closer. Now fast forward about 12 years later and after taking 37 cruises, visiting 40 countries, seeing all 50 states, this is still my favorite place to vacation!!!! The food, the drinks, the atmosphere (ive been here when its pouring, cold, and still enjoyed it) the music the animals, everything is great. You really feel like you are transported to world that isn't in busy Orlando Florida. I really hope Discovery Cove Management see's this review and understands how much I love this place. It started my content creation career as a teen as I wanted my NC friends to know exactly what I experience. I have recently made a complete guide of this park on youtube, just search MrBucketlist Discovery Cove Guide. I can't recommend this enough!!

What's better than cheap? FREE, all access water park INCLUDED in your Grove Resort stay. Enjoy…read morewater slides, relax in the (heated) lazy River, fire water canons, swim in their centralized (heated) pool, and splash in an aquatic playground area targeted for younger kids. Perfect for families and vacationers of ALL ages. Our fam of 6 never had an issue scoring complimentary towels, reclining sun chairs, tables, and/or umbrellas. You can even pay $30 for 30m or $55 for 1 hr to tackle the Flow Rider, a super cool surf simulator. In addition to a bar/grill onsite, they pipe in cool, upbeat tunes to enjoy throughout the park. At times, this includes COVID/CDC safety announcements.

The Grove in Orlando is the best family hotel that I have been to. The staff and customer service…read moreare amazing here. Always smiling and willing to help. This hotel is like a home away from Home . Very spacious for big families and big groups. They have two and three bedroom suites, amazing restaurants, pools, and a market on site. Rates start from $200 a night during the off season and up to $400 during the high season. Access to the waterpark is included with your stay. And truly the waterpark is the best park. They have poolside service, a lazy river and lots of lifeguards standing by. The only downfall I see of this property is that is so big so there's a lot of walking. But overall it's an amazing hotel. Very close to the Disney parks and plenty of room for families. You can even do groceries and cook and if you want to. This is my go to resort when in the area. I highly recommend it.

My son is a huge Legoland fan (and so am I) and we've been here a few times. We haven't made it to…read morethe waterpark until recently as it is often closed. It was fun to try it and it's definitely a nice change from the park on a hot day. My son loved some of the crazy slides. There is a lazy river and lots of Lego water stations the kids can play with. That being said, there are a few downsides: the location is not ideal. It's all the way at the end of the park so you have to walk through Legoland and back when you go. What makes this even more tedious is that there are no towels provided so you have to get all that stuff yourself through the park. The chairs were a bit run down. Only one food booth with limited options and they weren't accommodating at all when I accidentally ordered the wrong fountain drink. I doubt I will come back. The hotel pool is more fun.

Always such a great time here for the kids. Love that the rides are the size of the kids and my six…read moreyear old is able to ride 90 percent of the rides without a problem. Water park was amazing for such a hot day with so many areas. Love that they had the water play area where the kids used legos to build their boat and then race them down the water flow. Water playground area had a lot to do and many slides which made it extra fun. Would definitely return on another hot summer day.

I had a bad experience regarding a laptop that my daughter left in our room. When we returned and…read moreasked at the Front Desk, they contacted the Housekeeping department and told us that nothing had been found and that no items had been left in the room. After insisting and requesting to speak with both the Housekeeping Manager and the Front Desk Manager, the laptop suddenly appeared. It was an uncomfortable situation because it creates a very negative impression and raises concerns about how lost items are handled. Other than that incident, we had a very good experience. The kids absolutely loved the water park, and it was a lot of fun for the whole family. I would also like to recognize the Front Desk team for their excellent customer service, professionalism, and kindness. They deserve a 10 out of 10. And I cannot fail to mention Sandra, the Colombian employee at the restaurant. She was amazing--friendly, charismatic, and provided outstanding customer service. She truly deserves recognition for her excellent work. A perfect 10 out of 10 for Sandra! Overall, we had a good stay, although I believe the hotel's lost-and-found procedures need improvement.

Short version Our check-in experience was terrible. Despite…read moreconfirming our late arrival, our reservation was cancelled, and we had to rebook after waiting in line. The room smelled awful, the window didn't open, and even after switching rooms the smell remained. The hotel is old, uncomfortable, and poorly maintained. Overall, a very disappointing stay. Our check-in experience at this hotel was a complete fiasco. We arrived in the evening only to discover that our reservation had been cancelled because we were two hours late. This happened despite the fact that we had called and sent messages in advance to confirm our arrival and specifically asked them not to cancel the booking. Nevertheless, the reservation was cancelled, and we were forced to make a new one after already waiting in line. At the front desk, the staff insisted it was our fault for not notifying them, even though we had clearly done so. Unfortunately, the real disappointment began when we entered the room. The smell was extremely unpleasant, and since the window did not open, it was impossible to ventilate the space. We requested a different room, and while the second room was slightly better, it still had an unpleasant odor. The pool area was also difficult to tolerate due to a very strong chlorine smell. Overall, the hotel feels very outdated and poorly maintained, making it hard to relax. Even the bar was closed throughout our stay. Overall, a very disappointing experience