This review is for the actual treatment and then the facilities (minus one star) Treatment - facial - my girl Liz was TOP NOTCH. one of the best facials I have ever had. Had the hot rocks added and it was worth it. A little pricy for sure but the value was there. Facilities - I thought the sauna room would have more options like red light or salt room but overall pretty average. The dressing room was nice and had mostly all the amenities. No first responder discount which was disappointing. Also please put some chairs outside the doors so we have somewhere to sit if we arrive before 930am waiting for you to open. read more

The good: space! Nice locker room, hot tub, steam room, sauna, lounge. The bad: They turned off the steam room, sauna, and tub and removed the water 45 minutes before they closed, which was very disappointing. The ugly: The massage started out fine - other than the therapist stating that he didn't care for/about the aromatherapy products they offer as part of the massage. Like, okay. Let's do something anyway! He kept scratching my neck with his fingernail. Then he eased off my calf after I said ouch, but I said I think we can finish with that leg, but he kept going. Definitely going to bruise. His motions were abrupt from the beginning, but got increasingly rushed and anxious. His massage was rushed and fast. Moving around the room, he was opening drawers hard and sitting down hard. By the end, I asked if he wouldn't mind slowing down as he was rubbing my next and it was making me anxious he was going so fast! I'm not an anxious person. I thought I could maybe relax the stressful massage off in the steam room, but as I mentioned above, it was off. The real ugly: The final insult to injury - 18% service charge plus gratuity. Total cost - $323 for just barely 80 minutes of a sometimes painful, ultimately stressful massage. The front desk was uninterested in my experience. I hate leaving bad reviews, but save your money massage and/or spa lovers! read more

I'm sure the actual services here are great but I guess my husband & I will never know. 5 minutes before we were about to head downstairs to the Spa for our 50 minute couples massage, Ara called to cancel our appointment. One of our two techs called in sick so we no longer had the option to do our appointment. The spa offered us the ability to do a 25 minute couples massage (you can't do a real full body resort massage treatment in less then 30 mins), or we do 50 minute massages back to back. The latter is also a pointless suggestion as it defeats the purpose of the couples experience and takes up a longer chunk of your day which we couldn't do last minute. I get that people have sick days/things happen, but this is a resort. If its a travel destination, it really cuts into the vacation experience to lose one of your key activities. read more

My wife and I wanted a nice little get away so we booked it up to Ameristar in Blackhawk. We went online and booked a couples massage only to find out you have to state that there will be 2 people in the couples massage (thought that was what couples meant) only to find out that they only reserved 1 massage therapist. Kind of disappointed but thought oh well I will just use the spa facility while my wife got pampered. We arrived early so we could use some of the amenities only to find out the amenities is a hot tub and sauna and not co-ed. The only co-ed spot was in the lounge. We should have done some research. Next time we will go back to Monarch where they have a co-ed salt room, sauna, hot tub and much much more. read more

NEVER AGAIN!!!!! TERRIBLE CUSTOMER SERVICE!!! Cancelled on us 3 times. One excuse after another. After second cancellation. They said they would comp 2 - 80 min. couples messages. When we arrived, we were told that only one of us had a message scheduled and that they had sick calls today and could not accommodate us but could comp a 50 min body scrub. Manager April said she did not know how the scheduling got mixed up, even though I had scheduled them with her. NOT WORTH THE HASTLE !!! read more

Absolutely love hanging out here while my partner goes to the casino. Wonderful spa facilities (hot tub, wet and dry saunas, lounge) included with every service. Audra is terrific on nails. Recommended!! read more

Terrible experience with this spa. I booked and got confirmed for a couples massage but less than 24 hours in advance they cancelled the appointment saying it was booked wrong. They have no other appointments and ruined the 40th birthday celebration we had planned. This trash business doesn't deserve your money and I would avoid Ameristar completely. Guest services pulled the classic no one wants to work and then when I asked for a supervisor they lied to me and told me none were available. Turns out three seconds later he told me is the supervisor and they won't help regarding any of the business they allow to operate at their casino. Don't give people like this your money and we should have booked with Monarch. read more

Ara Spa - Day Spas Near Me - Black Hawk, Colorado

My ideal relaxation scenario: a deep tissue massage coupled with hydrotherapy, and just chilling stress-free for a few hours - Ara Spa easily fulfills this request. The first visit wasn't as nice as the sauna and steam room were set at a temperature way too low. The second visit, they must have fixed the issue as the dry sauna was HOT and the steam room cycled like it supposed to. The whirlpool was never an issue, always the perfect setting. A bowl of cool eucalyptus soaked towels, located next to the resting area provided an excellent face aromatherapy in-between cycles. The use of these facilities are included with any spa treatment or a day pass can be obtained for $30 on Sun-Wed, and $50 on Thurs-Sat. This is their suggested routine: shower rinse away the day's stress 3 min steam purify your mind and body 5-10 min shock plunge in the cold shower 1 min sweat feel the heat in the dry sauna 5-10 min shiver refresh with a cold shower 1 min submerge relax in the whirlpool 10-15 min shower conclude with a warm shower I opted for the Rocky Mountain Ritual (after spending a couple of hours in hydrotherapy, of course), a 50 minute treatment that included an exfoliating salt scrub with a hydrating body butter mini massage application. An in-room shower allowed for the salt can be washed off after the scrub prior to the massage. The massage portion, though short, was one of the best deep massages I have ever had. I recommended to the front desk that this be offered as a 90 minute treatment, extending the massage portion for best results. There are snacks, fruits and tea for your enjoyment in the waiting room/lounge in front of a fireplace. I don't know if any spa in Black Hawk even comes close to this one. Check it out! ______________________________ Brochure and Pricing: http://www.ameristar.com/Files/BH_Ara_Spa_Brochure.pdf read more

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my mom booked a spa week for us. on friday july 7, 2023, my mom and i went up to ameristar casino and day spa. i walk down to elevator. eagle get onto elevator. he push button for spa and fitness floors. when elevator stop on spa and fitness floors. he get off from elevator. eagle walk into ara day spa to pick-up a intake form for massage and facail. after eagle leave from ara day spa. i walk down to elevator. eagle get onto elevator. he push button thirty-two (32) floors. when elevator stop on thirty-two (32) floors. he get off from elevator.eagle walk down to thirty-two sixteen (3216). he walk into thirty-two sixteen (3216). eagle give mom two (2) copies of massage and facail. my mom and i went downstairs to casino to pick-up a card for slot machine. we stop at firehouse kitchen for dinner and dessert too. after my mom and i done at firehouse kitchen for dinner and dessert too. we went upstairs to ara day spa. my mom and i walk into ara day spa to ask what time our spa appointments starts on saturday morning. people at ara day spa said to us your appointment start both at 10:00, 11:00 and 12:00 one with elizaberth and other one at 12:00 with elizaberth. my mom and i walk out from ara day spa and we said see you on saturday morning at 10:00. my mom and i went back up to thirty-two (32) floors. eagle start fill out his intake form for massage and facail. he tell mom i am going upstairs to pool to seat in hot tub right now and said you need a room key to get into pool. eagle went upstairs to pool to seat in hot tub. he seat in hot tub inside and outside hot tub too. on saturday july 8, 2023 my mom jumped into shower. she and eagle walk down to elevator. my mom and eagle get onto elevator. he push button for spa and fitness floors. when elevator stop on spa and fitness floors. we get off from elevator. my mom and eagle walk down to ara day spa. people at ara day spa said hi to us. he turn in our intakes forms for massage and facial into massage therapists and facail esthetician. my massage therapist go over on my intake form for my massage and she said to me i am your massage therapist. someone at ara day spa you know where lounge is. eagle said to someone at ara day spa little bit. she took me on a little tour in men locker room and lounge room where you meet your therapists. i slip off my sandals and change out from my clothes into ara day spa robe and slip back on my sandals and i took my laptop computer with me to wait for my massage therapist. she is with my mom come into lounge room. my massage therapist said to eagle you are ready for your massage. leah and eagle leave from lounge room. massage therapist leah took eagle into massage therapy room. leah said to eagle you have a massage before here. eagle said yes to leah, i have massage here before. massage therapist leah ask eagle you have any way you like to start for your massage. eagle said to leah it is your choice. massage therapist leah said to eagle start you face up and hang your robe on back of door and i step out from room for you change out from your robe and laying down on my back for leah. eagle took off his robe and sandals and walk over to massage table to get under the sheets and covers. massage therapist leah knock on the door said you are ready. leah walk into massage therapy room saw me on massage therapy table for my massage. massage therapist leah pick-up leg bolster to put under my knees. leah during three little pigs story on my toes before she turn me on my stomach to finish my massage on my back. massage therapist leah pick-up my robe and my sandals too and i filled up your cup more of water and i meet you outside of room. eagle get up from massage therapy table to slip on my sandals and put on robe and pick-up my laptop computer and walk out from massage therapy room where massage therapist leah have my glass of more water for me and ask me how you feeling after your massage. eagle said to leah i feeling great after my massage. massage therapist leah ask eagle you want go back to locker room or lounge. eagle said to leah i want go back to lounge. he is working on his laptop computer to wait for my facial appointmnet. our facial person name is elizaberth. read more

Besides the restaurants here, this is the best part of the Resort, for me at least. I am not much of a gambler person, I'd rather spend my money here than the slot machines. It's kinda hard to watch your hard work earnings disappear in a min without any full enjoyment, not even a 5 min adrenaline rush. Lol. The services are a tad pricey, but so worth it. $50.00 just to have access to the spa, sooo you might as well spend money on an hour massage or any other services to have the access for free. :) Clean facility, great service and awesome staff. Lounge area, jacuzzi, sauna and steam room are amazing and all in one area. Cheers! read more

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I really enjoyed this spa. It's the kind of place that you can hang around all day and just relax. There's a great locker room/bathroom area that has plenty of amenities in case you forgot anything. The robes and sandals they provide are very comfortable. If you have a service done, the "splash" area is included, otherwise I think it's $30/day. It has a hot tub, sauna, and steam room, plus there are lounge chairs and ice water to drink. These areas aren't coed, there's a men's side and a women's side. Once you're ready for your appt, there's a coed waiting area that has ice water, tea, fruit, and trail mix to snack on. You can relax here both before and after your appointment before going back to get changed (or head back to the sauna). I had a prenatal massage done, and they had a special pillow on the table for me to lay on that accomodated my stomach. Josh, my massage therapist, was wonderful. I told him I wanted just a light touch since it was my first time getting a massage while pregnant. He listened to what I wanted, and even explained away some fears that I had about pregnancy and massages. The entire staff was great, and checkout/payment was very simple. When they ring you up they ask if it's okay to include a 20% tip, so I didn't even have to pull out the tip calculator on my phone. Loved every minute of it, and I will definitely stop in at the spa again the next time I'm up there. read more

When you head to a resort, especially a gambling resort, you are not surprised when the prices for all the amenities - especially the upscale amenities - are just a tad higher than normal. So, when we got the prices for the services at the ARA spa at Ameristar Casino Resort in Blackhawk, I was blown away. They were reasonable! Extremely reasonable. The Spa is on the upper floor of the hotel. Away from the noise and crowds. And the spa facilities are beautiful. What a wonderful place to relax and unwind after a hard days gambling! It is so relaxing that you can just go to ARA . . . . forget the gambling! read more

I arrived to the spa ten minutes before my appointment. The front desk girl said she'd show me to my locker, let me change and then show me to the relaxation room where i could wait for my massage. I changed and then she was nowhere to be found. I wandered about and found a seat by the hot tub. I sat there and saw her walk by and empty the towels and do a few things to pick up, all without saying a word to me. I waited there for 15 minutes. At this point I was 15 minutes late for my massage. I finally went to look at the massage rooms and ran into the masseuse. He hurried to get me into the room. Tried to sell me on upgrades and insisted one was free. I picked one but i don't think he even did it. The overall massage was bad. He made my neck turn in weird positions, the towel did not cover me properly. He spent way too much time on my glutes. The first question he asked me was what i did for a living. While I'm on the table trying to relax. He did weird light playing finger motions? Ew. He also pushed hard on my peck muscleS. Dude, I'm not a guy. I have C sized boobs, OW. I walked out of there in pain. Back pain. Knee pain. Foot pain. I tried to relax in the hot tub and massage it out myself. When I got back to the front desk there was no one there to check me out. I waited for ten minutes until the girl who has forgotten about me appeared. She apologized as she had "too many people and only one of her to go around." I was the only person in there most of the time. Just such a bad spa experience for the cost. Don't waste your money or time. It also wasn't very clean. Go somewhere else read more

The Ara Spa is one of my favorite spas in Colorado. This spa is what brings me to the Ameristar. Yesterday I had a massage with Zoe. I had forgotten how good she is. She hits every tight knot in your body. What's great is she did some stretching to really get into the tight muscles that helped a lot. I only wish it lasted longer. Sheila is a great massage therapist too. I love that the people that work here really know what they are doing. Zoe asked several times about the pressure and how much pressure would I like. It was perfect. The women's spa is so clean and the perfect place to relax with a book or magazine. I spent about an hour and half lounging and going from the hot tub, sauna and steam room. They had orange blueberry water that was refreshing. In the lounge room there is a fireplace and they have flavorful teas. The spa womens area is a peaceful tranquil retreat. read more

I was visiting my son & daughter in-law in Denver & we decided to go to Black Hawk & stay at the Ameristar Hotel. While there we went to the Ara Spa to look at their spa menu. My son & daughter in-law booked a couples massage & dream weaver for the following day & I booked a 50 min. Massage plus the dream weaver for the following day as well. From the minute I checked in I felt welcome. Sarah gave me a tour of the facility's & helped me with my locker. She was so sweet :) I had some time before my treatment so I decided to sit in the steam room for a bit...so nice! I then went in to their relaxation lounge to have a cup of tea & wait for my therapist. My massage therapist, Tony arrived promptly to pick me up for my treatment. He truly listened to me when I told him about my problem areas & worked on those areas & didn't on others ( I have a shoulder that dislocates easily & didn't want that area worked on) I could tell that he not only had great training but he had intention behind his touch. I've had many massages where that was lacking. Tony is a talented therapist. I've worked as an Esthetician for 17 years in 5 star hotel spas & rarely take the time for myself to be on the receiving end. I'm usually the one giving the treatment. It was so nice being a guest at the Ara Spa & receiving an AMAZING massage!!! The facility's are truly top notch as well. I will be back in August staying at the hotel & will definitely be booking another treatment at the spa. Thank you so much! read more

Wow... Has anyone been here? Ah ya. Amazing. If you're not pampered & spoiled, just take a nice refreshing drink from the cool cucumber water and hold onto those comfy fluffy slippers they just gave you, because you are soon to be. The Ara Spa, located on the 9th floor of the Ameristar Hotel, will easily transform your day into one of sheer bliss. Pick your pleasure. Are you "kneading" a massage from the magical fingers of one of the finest masseuses to eliminate your worries and replace that silly sour look you had when you walked in, with that face you only make when...well you know. Maybe you just want a little me time. Me, me, me. Well they treat that as well, and better than anyone on the planet. Hey, it's your "me time," so that means for the next hour, they're all here to take place in your little world. Enjoy. Enjoy the upscale amenities, the breath taking views, the incredibly friendly and soothing staff. Take the time to relish in an honestly warm conversation while your tired feet are massaged, pampered and soaked and then treated to the most graceful and elegant of pedicures. You'll never want to wear socks again. Heck, you may just invent toe frames to showcase those 'lil beauties. So, every time you think that gorgeous drive up to Black Hawk is too far, just remember, someone is waiting on the 9th floor to remind you why you took the time and remove you from reality, if only for a little while. read more

So amazing and awesome I love this place! The staffs are amazing! Every massage therapists are amazing at what they do! Plan on spending a couple hrs there you won't be sorry! They even have a tea bar to check out as well!!!! read more

There is very little to do in Black Hawk other than gamble, so I head to spa any chance I get. I'll preface my remarks by saying that I've been to many, many spas. The Ara Spa ranks right up there with the top ones I've been to. Front desk was very helpful in our booking, our massages were delightful and I had some waxing done. All was professional, upscale, and price competitive. Surroundings are clean, lovely and relaxing. I highly recommend the Ameristar Hotel/Casino and their Ara Spa! read more

My husband and I had a couples massage, talk about amazing!! The staff was super friendly and went out of their way to ensure that we were at ease and relaxed. The facility was very nice and clean. You get spoiled by the extras included with any spa treatment. You can sit in the steam room or sauna or join the jacuzzi. You are able to use this for the whole day of your spa treatment. We will definitely be coming back when we visit again. Also the massage therapist were amazing and professional during our massage. read more

This was my first visit to this spa and my experience was awesome! It started when I first walked in and was impressed with the decor and the modern feel of the place. I had just enough time to enjoy the delicious fruit water in the waiting area before my incredible massage started. My massage therapist Kelly took me into the massage room for my sports aromatherapy session. It was the best massage I had ever gotten and was exactly what I needed after a weekend of backpacking! The heated robe was a treat after my massage session, as was the included Splash Pass so I could use the sauna and steam room that I could enjoy for my whole day at the hotel which I think makes it a good deal. I will be back for sure after my next hiking trip to enjoy this again! read more

My two girlfriends and I decided to head "up the hill" this weekend for a quick getaway and the plan was to indulge in crab legs and be pampered at the spa and our weekend was a success! The three of us love getting massages and this is by far the BEST MASSAGE we've ever had in Denver. My masseuse was Sheila and my friends got Monique and Erin. The ladies were very attentive to our needs, the pressure was amazing and they went out of their way to make it an amazing experience for us. The facilities are amazing as well. After our massages, we went to the steam room and then the hot tub. It's very spacious, serene and just heavenly! We're already planning our next appointments! read more

Amazing. I am vacationing in Denver and after 2 long days of hiking up mountains and strenuous activity, I decided I'd use my last day here to have a more relaxing experience. This spa is so luxurious, one of the nicest ones I've ever been to. There is a separate section for men and woman which is clothing optional. You can relax in the women's spa before and after your massages. There is a sauna, steam room, and jacuzzi pool. There are cool soaked cucumber towels which are amazing after 20 minutes in the steam room. I came with my boyfriend for a couples massage and we were both really happy with our massages. In fact, he didn't want to leave! If you are looking for a day of relaxation, this is the place you want to be. read more

Ara Spa - Womens spa area - Day Spas Near Me - Black Hawk, Colorado

Loved this spa!! I had a massage, which was great. Best part of the experience though was being able to hang out there as much as you want that day! It is gorgeous! They had pineapple-mint water, apples, tea, sauna, steam room, hot tub, relaxation room, showers, and more. One negative was that in the afternoon it was a mess. I had my massage in the morning and it was in tip top shape! I went back in the afternoon/evening to use the sauna again and there were dirty cups everywhere, shoes all over, the laundry hampers were overflowing, water was gone, tea was gone, and dirty towels were covering most of the seats so there was no place to sit. So...take advantage of the morning there when it is clean and beautiful! read more

Excellent spa I was there one week ago, and absolutely loved it! I review spas on my you tube channel click on this link or copy and paste it to you tube search if you like to see my experience! https://www.youtube.com/watch?v=93ijwUZUEj4 read more

Went on a Friday, had the whole place to ourselves, very relaxing, we did the day splash pass which included hot tub, steam room and sauna, plus the hydration's bar and it's completely separate from the men's area, unless you go into the fireplace rom! Really had a great time and can't wait to get back up there!!! read more

What a great find. I like spas where I can hang out and relax for awhile either before or after my treatment, which I have difficulty finding in the Denver/Boulder area. This place has a nice lounge area with teas, cucumber water, and fruit. There is also an area with a really nice whirlpool/hot tub, steam room, and dry sauna just in the women's area so you don't have to share with the rest of the hotel. This area also has several comfy lounge chairs to sit in and relax. There are also iced washcloths for your face. There is a decent vanity and shower area with everything you need to wash up and do your hair. The massage was pretty terrific also, very relaxing and professional. I didn't want to leave. You need to have an appointment for a treatment, but I found out you can pay for a "day pass" to just use the spa as long as you like. I'm planning on taking my mom there for a Mother's Day gift. (My husband says this sounds like I work for them or something. I really don't. It's just very nice) read more

I love ara! We live in black hawk and try to hit it up once a month. We enjoy the aromatherapy couples massage. The wet/dry saunas are lovely, but the jacuzzi is always too cold for my taste. I've gotten a manicure and it was perfect, a quick and efficient service. My husband has gotten a hair cut and also really liked his service read more

Talk about heaven on earth! I've been to Ameristar on several different occasions but have never visited the spa until a few weeks ago. I'm on my third visit in less than a month! The quality of their spa was worth their high prices! Staff were highly attentive and made certain I was comfortable and familiar with the facility. I made sure to utilized the entire spa including the shower, sauna, and hot tub. They also provided some great snacks and fruit infused water. I'm a little disappointed that they have segregated each gender but it's completely understandable. Both clean and relaxing, this is definitely a spa worth trying if you have a chance! read more

Ara Spa - Zen at its finest! - Day Spas Near Me - Black Hawk, Colorado

Beautiful spa, poor customer service. I've been to the spa a few times over the past couple of years. It is a beautiful spa and the massages I've had have been great, but last weekend I went up and had awful customer service that will deter me from returning. My mom and specifically planned a trip to Blackhawk around going to the Ara Spa. After checking in and enjoying the spa my mom was called back for her massage. Shortly after the lady from the front desk came back to inform me that my therapist had gone home sick. I was told I could either wait two hours to get a massage or I could return on a different day for 30% off. Since I was with my mom I didn't want to wait any longer and since I live over an hour away 30 percent off is not enough of a discount to get me drive up for a second time so I declined either offer. After the massage my mom complained that it would have been easier if they had notified both of us prior to taking either of us back and the response we got was, "the therapist went home sick, we didn't want her to throw up on you. We offered you a discount." I understand that things happen but at a spa of this quality I feel that things should have been dealt with in a more professional manner. I will not be returning for my 30% off or at any point in the future. read more

This is my favorite spa in Colorado. Beautiful, clean space. Friendly staff. Luxurious services. This spa is my number one reason to visit Black Hawk and I thoroughly enjoy my experience every time. read more

I was treated to a massage and facial for my birthday from my best friend, it was amazing! The spa offers a women's spa area with hot tub, wet and dry saunas and relaxation area that is available for the entire day which I took full advantage of. The staff was so sweet and there for anything I needed! Both ladies had magic hands I was so relaxed and at ease, and my skin looked amazing! They offer the best skincare line you can find and its even a lil cheaper than if you went directly to the retailer! I definitely plan to return! read more

You must make a hair appointment with the fabulous hair stylist, Angela! She's amazing!

This is truly a mountain gem. They have beautiful amenities and amazing massages. Their hot tub, sauna and steam room are exquisite. The staff makes you feel so welcome and cared for the entire time. If you are in Blackhawk you must come here. read more

I loved this spa! It's a little pricey but for a hotel it is not bad at all. I got a great manicure from a very friendly lady. (I wish I remembered her name!) I was also the only guest while I was there. My only complaint was that they didn't have many options of nail polish colors. They were all kind of 'old lady-ish'. There wasn't a single light pink color. Oh well. Next time I either want a massage or facial. I can't wait to come back! read more

My first experience here. It's pretty great! Another guest mentioned that they've raised their prices this year and reduced the snacks offered in the waiting room. If so, they were definitely close to 5 star before. Completely comparable to other luxury spas I've visited. read more

I've been to this spa several times for various treatments, and I've always had wonderful service. This time I saw Pam for a manicure and she was great; she was very personable, sweet, and thorough! It's so nice to have an aesthetician who actually checks in with you to make sure you're happy with the service WHILE you're receiving it! I would highly recommend her, as well as the spa in general. It's gorgeous inside and I've always been treated very well by all of the staff. read more

Superb!! A Ritz Carlton spa in this odd B level hotel/casino. If you stay at the Ameristar, this is the diamond. We took a 3 hour hike to the snow line in Nederland area. Body needed this spa in a big way. Massage was great. Setting elegant. Or, if you are In the area, a must do. read more

Great experience. Booking online was easy and convenient. The spa is on the smaller side but has everything you need. The massages were great. The wife rated hers as the best massage she has ever had. From the point we walked in up to the point we left we were never disappointed. read more

Hot rock massages awesome place is nice. Sandals not confortable robes could be more lux. People awesome! Massages excellent. Will go again!

Although the stay at ameristar was not the best, the spa was unbelievable. Went in on sept 23rd for a massage and spa day. Entire staff working that day exceeded our expectations. Extremely polite and accommodating. Massages are a bit pricy but you get what you pay for, hands down. Thanks for another amazing spa day, and give kudos to full staff working that day. Can't wait to go back! read more