This location is consistently fast, friendly, and clean. I ordered in the app in the parking lot and by the time I walked in the restaurant, my food was ready. It was hot and fresh. Staff at this location have always been friendly and engaging while still managing to stay on task and maintain standards of both food and cleanliness. Highly recommend this location. read more

First, I just want to say that I would've never stepped foot in Arby's had I not worked at one while I was attending community college back in the day! From what I can see they still have the same procedure to make/slice meat FRESH to order. This year I am feeding every craving I have without guilt and have no shame letting you all know this is probably my 5th or 6th time here. There is no Arby's close to me because Lenexa clearly needs to get it together! Whenever, I'm in the mood for a GOOD fried chicken sandwich Arby's never lets me down! The famous CBS comes with lettuce, tomato, bacon, Swiss cheese and honey mustard...but I take off the tomatoes and sub ranch for honey mustard then pair with the curly fries to make the most beautiful sandwich combo I've ever seen. My chicken piping hot which always melts the cheese perfectly, the fries are hit or miss! If you catch them at a busy time everything will be hot and it will be an unforgettable fast food meal scout's honor! Now for this strawberry lemonade. I usually only get lemonade from chic fil a, but Arby's is onto something with offering strawberry puree mix in. It's so good it's almost addictive, so proceed with caution. Next time you need something quick that's satisfying don't count Arby's out, THEY HAVE THE MEATS! read more

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We were traveling through the area and decided Arby's was the place to try and I have to say the food was very good and the staff was really nice. This is a clean restaurant with ample parking. read more

I visited here on a Saturday recently for lunch and I have zero complaints! It was pretty slow when I arrived at the drive through. The lady taking my order was very nice and did a great job with my order. She was super friendly when I pulled up to the window as well. I ordered a new burger meal that came with crinkle cut fries and a strawberry shake. Everything was seriously so good. The burger was exactly as I ordered it albeit a little messy with the sauce. However, it was cooked perfectly, still warm, and tasted so freaking good. I mean this really did not taste like a fast food burger. The fries were crispy, hot, and seasoned well. The strawberry shake is definitely just a mix but tasted delicious. I definitely enjoyed my trip to Arby's and would definitely come back again. read more

Understaffed and always manage to screw up the simplest of orders. In fact they will blame you for their errors.

My sandwich was ready in just two minutes, and tasted great, with plenty of thinly-sliced roast beef. I liked the free toppings bar and sauce bar. The service at the counter was just accommodative, and the dining room was clean but didn't have any background music. Overall A-OK. read more

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Great Food, Great Service! Autumn is the best!

This roast chicken sandwich, that I don't have a pic of cause I'm snarfing it, is amazing. Great big chunks of chicken on a bun, with the usual accompanying lettuce Tom etc, small fries and a drink for less than $8. Super friendly service too. And a coupon book! I was asked what sauces I wanted, didn't have to ask! Go there, tip these guys, they work just as hard as servers in a sit down restaurant read more

Overpriced for the amount of food you get. They are skimpy on the amount of meat compared to other Arby's.

So disappointed. Hours of operation were until 10:30. Pulled up at 10:06 and the lights were on. We went to the drive through and they turned off the lights and hid. We had been traveling all day and were hungry. Terrible customer service. read more

3 teenagers running the place,sandwich was made wrong had to wait to begin with. No napkins out, dirty tables. Refused to take my $100 bill. Unprofessional service. It's a shame because Arby's has really good food when prepared properly. read more

I do appreciate getting my food 'freshly cooked'. However, I'm pretty sure it doesn't take 15 minutes to make 2 roast beef sandwiches, and 5 chicken strips. There were no other customers there other than the car behind us, and we sat at the drive through window waiting. Also, I'd appreciate if you're cooking the rest of the meal fresh and it takes 15 minutes, you also make fresh fries, as well as fill up the container. Customer service was non-existent. The cashier didn't said one word to us during our interaction. read more

Tonight I got a grand turkey sandwich and my DOG ate it. You know the brown fatty cover on the turkey breast they call it a turkey grand nasty!! The manager Samatha says bring it back we'll replace it, are you kidding, I worked fast food for many years I know what happens to replacements.I work hard for money and a 7 dollar sandwich for my dog is not in my budget. The manager Samatha blamed 3 other people maybe she should work on the line and she'll know exactly who to blame. read more

I've never had a problem with this location. Food is always good and service too. I went there tonight and the gentleman taking my order warned me he was short staffed. There were probably two people running the place and I mean physically running to get orders in. I just wanted to recognize the hard work these people are doing! read more

I know it's a chain, so I don't expect a whole lot. But this place is just GROSS GROSS GROSS. dirty floors, sticky tables, ants along the windowsills, filthy seats and booths. While we were eating a guy was cleaning all of the glass in the restaurant and then went into the back. We were the only ones there and the place was FILTHY and no one was cleaning it. They can't use the excuse of busy - just LAZY. If the dining area looks this way, what does the kitchen look like? I don't even want to think about it. Especially since my hubby still wanted to stay and eat. :( read more

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If I could give this place no stars I most definitely would. I came through the drive thru and 822 pm on the 22nd of March. First the girl who was taking our order was extremely rude, she had no idea what she was doing. We asked her to read back our order to which she replied with just our total with an attitude. We get up to the window and she just stared at us, we handed her our debit card which she snatched out of my hand. She didn't even hand us our order. I have no idea what her problem is but it was ridiculous and she should not work here. read more

Absolutely disgusting!!! The restaurant was a huge mess!! The bathrooms were so filthy my wife refused to use them! There was urine all over the floors in the men's and the wife said that there was fecal all over in the girls. It was 2 pm, there was NO excuse for this! The store was dead when we went in and all the employees were standing around screwing off instead of cleaning. The cashier literally scratched her butt UNDER her pants, and then asked if she could take our order?!?! Uhh nope, and we left with out eating. This is the second time we had issues with this place, and that was too many This place should've been closed by the health board it's that disgusting. read more

Friendly service, clean, with nice outdoor seating area. Received my order quickly, food was good.

Apparently they don't know how to multitask....been sitting on drive thru for more than 10 minutes, and supposedly my food came out of the fryer like 4 minutes ago...WTF....this is called fast food for a reason. Not one damn thing we ordered gets fried for 15 minutes read more

Slow and unorganized. Here is your sandwich ten min later. Oh what there are no fries down? It's going to be another 2 1/2 mins is that ok. You will have hot fries and cold sandwich. read more

Worst and slowest service in all of Kansas city. Never coming back.15 minutes in drive through....only one car ahead of us. Finally got food...headed out to find food was cold. read more

We waited 25 minutes in line to get our food. While waiting we saw an employee walk through the parking lot smoking a cigarette carrying a half opened trash bag. She tossed the trash bag up and over the wall only to miss the trash can where she had to go inside to pick it all up. Gross. read more

I wasn't expecting much. With that said I was DEAD WRONG. The girl at the register was friendly and helpful! I had the 2 for 5 beef n cheddar with loaded curly fries. The fries were awesome! My son had the beef n cheddar meal and was happy as well. Got a chocolate cake togo. Will be back for sure! read more

Everytime I go here they always either mess something up or forget to put one of our things we ordered in my bag.

There was piss all over the floor in the men's restroom, my mother informed me that the women's restroom was also in bad condition. Won't ever go back. Gross read more

Waited a long time to have our order taken then waited a long time for our food. Went up to check and they informed us shake machine was down. Many Uncleaned tables, wasn't a busy time. read more