I stopped in for the first time when I found out they had Gluten Free rolls for the subs. The staff greeted each person as they walked in. I ordered a specialty sub (medium size) on gluten free roll ($2 more) and just a water. It was $13+ with tax. I feel the prices are high and to add chips and a drink I think it's $3.99 extra. The sandwich was average but the gluten free bun was pretty good as far as gluten free goes. The atmosphere is casual and generally clean. read more

Firehouse Subs - Outside with some seating - Delis Near Me - Shawnee, Kansas

Firehouse subs in Shawnee have very accommodating and friendly personnel. Clean and organized. Family friendly. Hook & Ladder was fresh, hot and very tasty. Prices very competitive. read more

I got an Italian sandwich but I didn't get my extra pickle, cucumbers, or the oil and vinegar on it. read more

Firehouse Subs - Italian sandwich - Delis Near Me - Shawnee, Kansas

Sandwiches were good but chili tasted like it was out of a can...expensive but not much flavor..DON'T waste your money. The reason for 3 stars is ordered online and still waited 20 minutes once I got there. Unacceptable...doubt I'll be back. read more

This is "fast food"!!! BUTTTTT the food is always delicious here! My wife and I always have a good experience. Out of a cookie? They'll swap it out...after asking, of course. The people behind the counter are always nice and work as fast as they can. I'm always impressed by the fact that they still have a Freestyle Coke machine. LOVE LOVE LOVE THIS! I've given up on the "deli" that is down the street cause they will mess your order up every time and never give you the pickle you ask for. THIS PLACE IS TOO NOTCH!!!!!!!!!! The dining room is always clean and lots of room to not only eat there, but to wait on your to go order if needed! read more

The owner/manager is frequently there and everyone is super friendly. The food is good and the place is always clean.

The place has good food, but they are very slow. Even if you order online or call it in it takes longer than it should. I don't think they start fixing it until you show up. read more

The food is great, and they have high quality meats, and I love the addition of the pickle, but everything is just so small for such a high price! It's like they are trying to deceive you into getting something more then you are really getting! The "small" sized sub should be considered a "kids sub" for kids 7 and under--it's ridiculously tiny. The "medium sub" should be listed as a small sub on the actual menu. And the large sub should be listed as a medium sub on the menu. And a ideal "Large Sub" should be a lot bigger then the "large brisket sub" that's in the picture. I mean, or at least put a lot more meat on the large sub. It's like 15 bucks for a large sub combo. The large sub in the picture is not that big at all. I'm 6'0" and 245 lbs; I'm not huge by any stretch, but I ate the medium sub, the small sub, and half of the large sub and 2 pickles, and a bag of chips all in one sitting, and I was still hungry! My advice: If you are going to charge big prices, then make big subs! read more

Firehouse Subs - Small club, large brisket, medium Italian - Delis Near Me - Shawnee, Kansas

Welcome to the world of shrinkflation. We have enjoyed the NY Steamer previously. Today got 2 of them and there is no doubt that they are smaller with less meat on the sandwich. Tasted the same, just fine but very obvious that Inflation has caused the shrinkage. Not angry, it's happening everywhere. read more

I love firehouse but the manager here is not competent at managing employees. The manager Cost me 2x what I would have paid.

I had never been to FireHouse. Loved all the topping options and gluten free bread availability. My husband enjoyed the thinly sliced meat and warmed sandwiches. read more

Firehouse Subs - Dining Area - Delis Near Me - Shawnee, Kansas

love the food but the sick music is too loud. we cant visit while we eat. turn it down!! read more

Such a cute place! Love the vibe. I wish there were some vegetarian options though. I love how they have the hot sauces. I tried a 9. The shark one. It was hot af. Burned all the way down from my lips through my throat and into my stomach. Does the job but not pleasant. Sandwich was delish and full of flavor. Great portion size too. read more

Firehouse Subs - The engineer. Size medium. - Delis Near Me - Shawnee, Kansas

Food and service was good! Nothing too over the top but definitely enjoyable. The only thing was that the limeade seemed over-sugary this time. read more

My medium engineer sub on wheat was very good, with a fair amount of meat and fresh veggies on fresh bread. The service at the counter was welcoming, friendly, fast, and appreciative. My sandwich was delivered to my table with a smile in five minutes. The dining area was spotless, with sound coming from the TV. Very nice. read more

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This was my first visit to any Firehouse Subs. I'd looked online a bit to be familiar with products. The help was friendly, though the manager often interrupted them during the prepping process to yak to them about their schedules. I was the only customer; you'd think that could wait. I had pastrami sandwich, it was good. Was eager to try Cherry Limeade, but did not like it at all. I guess I'm not much for their gimmick. If a company wants to give to charity, it's fantastic, but don't beg me for a donation to your charity everytime I walk through the door. read more

Never had a bad experience here!! Love every sandwich I've tried! Restaurant is always clean and staff always friendly

Outstanding sub. Hook & Ladder! Store was clean & service prompt. Can't wait to go again.

I came in with an open mind and a stomach ready to consume sustenance. As I came in I noticed that the dining area was very clean. Clean enough that I might lay my child on the ground for long enough to tie my shoes. When I got my food the worker was very polite. He came with the good kush and announced what was good. The atmosphere was peak for good vibes. Definitely recommend to bring your bae or kids here. That's on no cap read more

Firehouse Subs - This is a Italian sandwich - Delis Near Me - Shawnee, Kansas

DO NOT GET THE BROWNIES. Listen, I love this place their meatball is the best sandwich you'll ever have and the people there are awesome but do not get the brownies. They will create tornadoes of little minions with knives in your stomach and you'll consider going to the hospital. Everytime I go there I forget this rule and eat with my eyes but not anymore, I cannot keep putting myself through this. read more

Well this was my first time at a Firehouse Subs and they now have a new customer that will be coming by more often. I went during the week during lunch and it was very busy, and the main drawback to that is the parking can be a bit of a pickle (which you can get with your sandwich). The atmosphere was awesome; between the dalmatian tables and the nifty mural on the wall. It was really a clean cut look. Now to what you all want to hear about the food. I can't wait to true more, but I can give you the run down the the New York Steamer....this Corned beef brisket, pastrami, melted provolone, mustard, mayo, and Italian dressing was great!! The meat was so juicy, after my first bite it was dripping with juices. And I'm a weird one who usually does not get cheese on their sandwiches but I left this one alone and I'm sure glad I did, the cheese was so perfectly melted. I would say it was a bit pricey for sandwiches, but when I know they are donating to the local fire department and the sandwiches are so good, I'll pay a little extra. **Next time I'm trying the famous Hook & Ladder. read more

Oh my god. Best subs I have ever had ! I came here twice in a week. And both times I had the brisket and cheddar sub on wheat with mayo and BBQ sauce. And both times it was amazing !!! I can't explain how good it was. The meat was so juicy and tender. BBQ sauce was perfect and the melted cheese !!!! I just they had one in saint Louis where I live. If you want a good sandwich definitely go here !!! Plus they donate a portion of their proceeds to the fire department so that's always nice. You will. It regret this place !!!! read more

Firehouse Subs - Brisket and cheddar sub on wheat - Delis Near Me - Shawnee, Kansas

I always enjoy my sandwiches here. They are just your average sandwich. Nothing too special. I'm not big on chips as a side but whatever, it's just a sandwich shop right? I've had their chili in the winter. It's really good. It can be a meal on it's own. I also like that they finally got an under 500 cal menu. About time!!! 3 stars because there are definitely better sandwich places around here and this place is kind of pricey. read more

I brought my kids in for dinner tonight. My son and I shared the hero and my daughter had the engineer. Today is my birthday and it sucked. The two ladies working we so friendly! They had no idea the day I'd been having or that it was my birthday. They put a smile on my face. I'm so glad I chose Firehouse Subs for my bday dinner. I told them they were both very nice as we were leaving. This experience was one I will never forget. Thank you to these wonderful women! read more

I go here about once a week for lunch and service is always great and I'm never disappointed in my sandwich. This Firehouse location has to be one the better fast food places I've ever gone to simply because the staff is always consistent, super friendly and fast. Management and staff will even come around and courteously offer to pick up your trays for you if you appear to be finished eating. I recently revived my appreciation even more for this location after trying another location. In comparison, I found that this one doesn't skimp on the sauces and prepares their sandwiches with fresh ingredients. Where the other location served us old, chewy, meatballs and dried up brisket that tasted like it had been sitting out hours. read more

If you like soggy bread, this is the place for you. If you like really awkward parking and like to walk a long distance to the place you're eating at, this place is for you. If you like to pay nearly $9 for a 12 inch sub with no veggies on it (they didn't ask if I wanted any, which is odd because the man bragged about having fresh cut veggies just before I ordered), then this place is for you. If you like not getting full from a 12 inch sub, this place is for you. (Their subs are narrow compared to Sub Way.) If you like more bread than meat on your sub, then this place is for you. The only reason I'm giving it a 2 star review is because they have corn beef there. However, they do not have rebeuns! How hard is it to get some sauerkraut and rye bread? Never going back. read more

DELICIOUS! This location is new so I know there's some kinks to work out but the staff is great and the sandwiches are something different to the area. I have I say, on my first visit I got home and realized they forgot something. I called to let them know and the OWNER drove to.my.house. and brought me what was missed. Wow! they really care about their customers, for that- 5 stars!! I know I'll be back! read more

First time here and we loved it! Great food and a very friendly staff! We will defiantly be returning soon!

Every employee at this Firehouse way very kind and professional. The restaurant is very clean, and service is quick. Sandwiches are a bit pricey, but delicious and worth it. read more

One of the best subs ever. Very friendly and great service. Best value for a sub sandwich. Will never go anywhere else for subs again.

I usually love firehouse subs and have always had great experiences, so when a firehouse subs opened up near me I was excited! However, I got the steak and cheese, which is always my go to. I bit into my sandwich and bit into a bone about an inch long. I opened my sandwich and it had two bones in it. I completely lost my appetite and I explained the issue to one of the employees and she didn't seem to care or understand why I was upset. I was polite about it, yet the employee continued to be rude and just tell me to pick them out and keep eating it. read more

the owner robin and staff are very nice and welcoming was impressed by the service and food was delicious would highly recommended ..

I have been here to this location multiple times. They all know me by name now! They are always friendly, the food is fantastic, and the service exceptional!! Highly recommended! read more

Favorite hot sub shop for my family. My daughter enjoys the engineer. My son and I both really like the Italian.

First off, let me say that your food is amazing! I love that I can come in and eat tasty food and support firefighters. Most of the employees that work here are freaking bomb.com. Now I say most because tonight I witnessed some of the *worst* treatment of employees I've ever seen., my bf walked out and I literally left almost in tears because I felt so bad for the other employees. The lady (I'm assuming the manager) who took our order was also scrubbing the floors, while another girl was preparing the food, and a young guy was stocking chips(I think there was a guy in the back too.) We were only there for half an hour, and we watched her stop scrubbing five times to yell, pant and complain every three tiles about "how hard she was working," and how they "needed to hurry up" and she kept yelling at them like she was joking, and the poor kid stocking the chips had to ask her if she was serious, and she snapped at him, he deserves an award and a raise, really they all do because they all had stellar attitudes. She was being a c***, and there was no reason for it- yes, you have an inspection coming, and it's stressful but I can guarantee they wouldn't want management yelling at other employees to get it done faster. I've worked for people like that, it doesn't make you want to work, it makes you feel like a p.o.s. Seriously don't let one bad apple spoil or run off the rest, (Angry managers=HIGH turnover.) I've been a customer since you guys opened, and have always had AMAZING service and food, until tonight. I really hope you see this. read more

My parents and I go to firehouse every Saturday. We love the sandwiches. This firehouse has the friendliest employees.

I realy like this place!!! The Management especially Robin was truly exceptional. I love the subs and i highly recommend it to everyone. The staff is very friendly and for a new store I know you guys will do great!! read more