Arby fried fish sandwich is back until lint. Glad it is back b/c that is only reason I showed up here. I wish my sandwich was hot, it was like luke warm but still good. The crinkle fries and fruit punch drink were good. The service was quick but with little enthusiasm. Will find another location that has more spirit in them. Good news that fish sandwich is back! read more

This Arbys has been closed for a few months. Vacant building. No reason to go here. Unless you are nostalgic perhaps.

Arbys is a fast food giant that specializes in roast beef Sandwiches. This particular location is in the fern creek community of Lousiville off bardstown road. For whatever reason this is an easy to miss location. I think because it is just past all the traffic jam of other fast food places and shops on bardstown near the gene Snyder exit and sits kind of alone. Me personally in a big fan of arbys. I miss the days when they had the 4 for 5 at arby sandwich deals, but they still have a good roast beef sandwich. They have great mozzarella sticks and I also enjoy the French dip and beef and cheddar as well. So lots of good options. This particular location is never too terribly crowded from my experience. But on the times I have visited Wenwu have been quick and accurate. So not much else you can ask for from a fast food establishment. read more

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I love this place...excellent. Everyone is so nice and my lord, they give me the right order every time.....Much better service than any other fast food place in the area. read more

This is the absolute worst Arby's in existence. There are so many things wrong, very rude counter people, multiple mistakes in order, no knowledge of restaurant hours, dirty & smelly. Drive through is horrible, bathroom is dirty, building is very outdated. You cannot trust that your food is prepared correctly. This restaurant really needs to be closed and torn down. Put up another restaurant or build a new one with a new staff!!! read more

While Arby's is never my go-to fast food, on occasion I crave their Beef & Cheddar. Currently they hooked me in with the Diablo Dare, so my wife and I visited on a Saturday afternoon to give it a try. Like a number of reviewers have mentioned, it's easy to miss this location. I think it's partly because it sits kind of far back off the road. It also doesn't look like your traditional Arby's. I'm pretty sure this location was something else before it was an Arby's. So we visited on this Saturday afternoon and the front half of the dining room was blocked off by chairs and we were the only customers in the restaurant. My wife ordered a regular roast beef, I got the Diablo Dare Roast Beef. This Arby's location feels a bit...run down and tired. Like I said before, I'm pretty sure this location hasn't lived its entire life as an Arby's, and its age shows. The staff does a great job keeping it clean and organized, but the dated facility isn't helping. On this Saturday afternoon I have to question the music that was being played in the restaurant. It was very heavy metal. In the 30 or so minutes we were there it was a constant barrage of dark, heavy beats and screaming vocals. Not the kind of thing you normally hear in a fast food establishment. The staff we've encountered on our visits has been kind of hit-or-miss. One one visit a gentleman was standing at the counter, greeted us pleasantly, took our order, and was great. On our most recent visit a young lady was standing in the drive thru, looked right at us, and looked away. We stood there several minutes before we were addressed. Our food delivery time was less than ten minutes (back to us being the only customers) and the food was delivered hot and awesome. Let's talk about the Diablo Dare for a minute. The first two bites were spicy, but well within my tolerance. Then, as I got further into it the very much spicier it got. And then, *Ka-BLAM* WHOA, holy spicy!!! A lot of fast food chains don't do spicy as well as they think they do, but Arby's absolutely killed it with this one! I think I went through the Dr. Pepper® refills to extinguish that fire! Shortly before we were done the manager (Dennis) came over to tell us that we'd need to let them know when we were ready to go. They were closing the dining room because they were short staffed...no problem. I do have one complaint when it comes to Arby's, but it's not directed at this location. Apparently Arby's - across the entire company - discontinued potato cakes during the pandemic. That makes for Sad Jim. But everything else is great! read more

I love Arby's Arby's is definitely one of the best fast food establishments around. The thing that makes Arby's a little difficult for me to participate in is the price of Arby's is always a little more expensive. But you can go wrong with their sandwiches I love their roast beef sandwiches beef and cheddar sandwiches I love their Reuben sandwiches which are excellent it is just a great great place to eat I give it a four out of five stars it is on the pricey side for fast food or curly fries are amazing you put a little Arby's sauce on that roast beef fantastic can't go wrong with Arby's I miss back in the day when they used to have five for five roast beef specials of the hose best believe I hit them up I wish they would bring that back but now it's like 2 for 5 inflation always sucks. But yes I suggest Arby's to any and all read more

This place literally STINKS. i have been there multiple times and it smells soooo bad. The bathroom is absolutely disgusting. There is always only 2 people working so they are very slow. read more

It was peak lunch hour and this Arby's did not disappoint. We were in and out of the drive-through line because indoors is still closed due to Covid. I was able to put my order in get my food promptly no issues. This Arby's has a somewhat difficult location with parking lot and traffic but employees are always amazing and sweet. read more

Got there about 15 minutes after they opened. I ordered the 2 for 6 beef & cheddar's. The bread was as stale as could be & the roast beef tasted & looked like it was from the night before. I have given this Arby's multiple chances, this was the last one. read more

This place has been here for a very long time. Food is good store is dated. Staff friendly and dining area clean. Love all the roast beef sandwiches, beef n cheddar my favorite. Menu selection is very good. Would return to this store because of quality and convenience. read more

Arby's has a new BLT that I've been wanting to try. I was impressed that it was actually quite good. They have upgraded the quality of the food lately and they have some fairly decent sandwiches. I would go back. read more

Hey I am so ticked off at the Fern Creek, KY, 40291, Arby's that I will never visit or WASTE MY MONEY again. I ordered two Arby's and 2 medium fries. 10 (TEN!) minutes later a young man brought out an opened bag and asked me if I had the two Arby's with two small fires (WHICH ARE NOT EVEN A FILLED UP CONTAINER) order. I told him I ordered 2 medium fires. He went back in the store (nice young man) came back out and said the manager said you have to take what you paid for. I took the cold fires (by now) BUT I WILL NEVER GO TO ARBY'S AGAIN! UHG I am so mad. read more

Avoid this place like the plague - the manager Antonio was extremely rude to my wife and daughter. We're not talking "cold shoulder rude"; outright apathetic, irritable and sarcastic rude. She called him out on it too but he brushed it off. When I called to complain, he said he didn't care and started swearing and yelling at me. To make matters worse, they botched the order too. Lodged a complaint with Arby's - let's see how they plan to make it right. I don't want a free Roast beef sandwich. I want them to take some sort of punitive action against this store. read more

Overpriced for the little amount of meat they put on sandwich. The food was cold & the fries were not edible. I asked for Arby & Horsey sauce & I was told it was in the bag. When we got home no sauce. The orange milkshake was the only thing worth eating. I rarely go to Arby's & now I remember why. read more

Scariest. Drive thru. Window. Ever. Looks as if it's made of salvaged pallet wood, open wires everywhere, definitely doesn't look clean :/

This is a run down, unkept location. Staff seems unorganized, the ice machine was empty, napkin holder was empty, sauce area was a mess and tables were cleared off but needed to be wiped down. The bathrooms were gross. We waited at the counter for 5 minutes before we were greeted and our order was taken. The loaded curly fries were soggy and barely warm. Skip this location if you crave Arby's. read more

I have been to this location several times. I LOVE the buffalo chicken sandwich. They always make it fresh for me and great staff.

Reviewing the food in general, not a particular restaurant . It's horrible. The fish sandwich was a thin, grey, chewy thing...yuck. The roast beef is so processed it makes me ill. I'll not ever visit one again. Hate to even click 1star but you must to have your comment posted. read more