Bacon cheeseburger was horrible. Meat was old, possibly sitting for quite some time before selling to us. Ordered large curly fries, got home poured them on plate. It was half crinkle fries and half curly, this would have been tolerable. But both types of fries were stale and appeared to be sitting for some time before serving to us. We came in at 6pm, it was empty, should have been a clue for a Friday. I rarely post negative reviews, but this was the worst hamburger I have ever had. No exaggeration. read more

This is exactly why these places are shutting down left and right. Got two meals with 1 large curly fry and 1 medium curly fry and all I asked was for the fries to be HOT and FRESH, and only the large came fresh?!?!?!? And the other was super old. I was the only person in the drive through, what is so hard about putting enough fries in the fryer for both orders??? These people have no character, and they will make it nowhere in life. Just pathetic. Went around 3:30pm read more

My kids and I were feeling peckish and desired a light snack. We ordered four curly fries. There was a bit of a wait as fresh fries were coming out of the fryer soon. Zero complaints there, I love fresh fries and am happy to wait. It was not very long before a kind worker came out with a big smile on her face, she divulged to me she included a pup cup for my dog! So kind of her, my dogs were ever so grateful for their treat! Thank you for going above and beyond, and thank you for the fresh curly fries. They were absolutely delicious. Note: I used the drive through so I can't speak for the inside. But service and speed as well as thoughtfulness were all five star! read more

Arby's - My pup enjoying her pup cup. - Fast Food Near Me - North Las Vegas, Nevada

Casandra and Ian great teamwork, wonderful customer service, restaurant clean, manager was super nice, and my food was hot and fresh. Great job Abry's Aliante! read more

This location is consistently good. The staff is always friendly and they never mess up my order. Best Gyro in Clark County! read more

Arby's - Traditional Gyro with extra ziti sauce. Delicious! - Fast Food Near Me - North Las Vegas, Nevada

Went at 10:20pm on a wednesday night, just the drive thru and i was the only one there, there was 4 young girls working, i only got 4 mozzarella sticks and a roast beef sandwich, they made the sandwich immediately the it sat there for 15 minutes while i waited because they couldn't make mozzarella sticks and after the 15 minute wait i get home sandwich cold and mozzarella sticks are completely empty massing cheese i could see 3/4 of them through the window just screaming and laughing and touching eachother, absolute pathetic service read more

Food-my husband thought he would try the Angus cheesesteak. He said it doesn't look anything close to the commercials or pictures on their ads. It was worth the bucks. I usually get the gyro but this time it was not good. It was so dry. I asked for extra Greek sauce and I got Arby's sauce. Why would I want that to put on my gyro. I also ordered curly fries. Usually, the curly fries have seasoning sprinkled on it this time it was just plain fries no seasoning no salt no nothing! I don't think we will be going back. read more

This place gave me old effing roast beef that I paid effing $12. for! WTH food it's waaaaay expensive without effing Arby's cheating!!!!! Won't go back read more

horrible delivery drivers, cancelled my order randomly waited and hour when I it was supposed to come in 20 minutes, steak bites taste like beef jerky and hate beef jerky, only thing I like about Arby's is the martrella sticks ,they gave one random fry I did not ask for and bag was totaled read more

Genuinely confused because I backed out of the drive thru because of the large sign that said "DINING ROOM OPEN". I say okay I will go inside. Guess what? They closed the dining room. read more

Arby's - a sign in the window of a restaurant - Fast Food Near Me - North Las Vegas, Nevada

Horrible customer service. This particular location needs management to come in and replace everyone including the female "manager". They ignore people who are waiting at the counter, and they are very complacent in filling orders. It is obvious that the employees would rather be somewhere else. Since no one is monitoring them, or perhaps since whoever IS monitoring them does not care, this place is a joke. Arby's should send in shoppers who will give an honest report. read more

This place can't get an order right to save their life. Ordered to regular roast beef and two fries and was told to wait out front for the fries. Only two of us in drive through. Gal came out asked if I ordered Gyro I said no. She went over to the other car who also was waiting. She came back and handed me the bag. I drove home and opened the bag and it was a Gyro. Called and asked me to bring the food back and I hit this store since it was right off the freeway on my way home 5 miles away. I told them it would cost me more in gas to bring it back. What a joke I know why there were only two people in line. I just learned after the fact not to go to this restaurant. Last time for me. read more

Marcel the manager is Awsome! My Uber driver didn't give me all the food and he made it right for me...he really put the customer first.

***BEWARE*** my card info was stolen at the drive thru and used at the 7-11 nearby. Never again.

I am incredibly DISAPPOINTED AND HIGHLY DISSATISFIED WITH MY ORDER AT THE ALIANTE LOCATION in North Las Vegas, NV. Attached is a copy of my order. The shakes were not able to be made and when I asked for a refund for them from the manager of this location, she stated that she could not process the request despite being unable to fulfill the order. In addition to paying $15 for shakes I DID NOT RECEIVE my food was POOR QUALITY. The entire order was not correct and the fries were old. I did not bother to take the order back as I had already driven back home when I realized the rest of my order was also unsatisfactory. I am writing this review in hopes this gets back to that location so that they can do better and work on their customer service as well as their FOOD QUALITY. In addition, I am demanding a FULL REFUND FOR THE ENTIRE ORDER immediately. This is unacceptable. Considering the amount of money paid and the awful quality of the product and services I feel this is a fair request. Thank you in advance for your time and cooperation addressing this matter. An email as also been sent to Arby's customer service for review read more

Arby's - Email to customer service - Fast Food Near Me - North Las Vegas, Nevada

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Ordered a burger with no pickles soon as I get back to where I am it's pickles on there so I contacted them to notify them about the pickles that was on there. She said she know that she didn't put pickles on it so what are these I think it's honestly just so rude why would somebody have to lie about pickles? Own your fault very unprofessional read more

Arby's - I said no pickles get back and it's pickles on there so I called she talking bout she didn't put pickles well what are these so rude - Fast Food Near Me - North Las Vegas, Nevada

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Don't go to this restaurant after 8pm. Unless you want bad attitudes mixed with a large scoop of unprofessionalism. The food came out fine but these people here are so rude! Every time we've gone during the night shift we're met with these clowns. They have their own little clique. They only talk to each other and completely disregard the customer. Yesterday, we had a large order. When we told the worker in the speaker what we wanted he replied with, "damn!" And then proceeded to take our order. Okay... it was somewhat funny until we saw that he was actually serious. Anyway... when we got to the window, one of the ladies literally asked us to drive back around into the drive thru so she can serve the people behind us first with their smaller order instead of us parking in the front and then bring the food out like most places do. When we came around to the front of the restaurant, we saw one of the workers with a bag and a drink coming out of the restaurant so we thought they were bringing food out to another guest. So, my husband stopped and asked if they can bring our food out too so we don't have to go back through the drive thru. The worker said okay but then got in her car and left because it was actually the end of her shift (why didn't she just say that in the first place?). Then, we saw the original worker who took our order creep out to the eating area of the restaurant and just glare at us (with hands on hips and everything) because we didn't do as told and drive back around to the drive thru. He said nothing and just walked back to the kitchen area with a WHOLE attitude. So, when we saw that we were not going to get any help that way, we ended up going back around the drive thru and the lady was shaking her head and obviously upset that we didn't follow instruction as she so professionally ordered us to do. So, with that same unprofessional attitude this whole crew likes to display, she came to the window sucked her teeth, handed us the food, and walked away without a word. Wow. We were completely shocked at the treatment. So, unless you are looking for treatment like that restaurant Dick's, don't go here. They are a trip. I'm calling management today and will update accordingly. ***UPDATE*** So, I called the shift manager at the Arby's. Not much better. He defended the reason they told us to go back around to the drive thru by saying they don't like the employees walking outside at night... okay I can respect that... but for the situation in its entirety he just nonchalantly said he'll let his manager know and he's "sorry" for the experience. That was it. I called corporate 1-800-599-2729 and if you call you will hear this very impressive message about how important the customer experience is to them. Okay, well let's see. So I talk to Jim and tell him the whole story and he says he totally sees the lack of communication and that this caused for a very bad customer experience. He stated this situation will definitely be addressed and then he offered me some coupons to send us in the mail. I said thanks fir the coupons but let him know it's not about free food. It's about being able to go to an establishment and not worry about how you will be treated depending upon the time of day. So, hopefully they take this complaint seriously and get these people trained or replaced with folks who want to work in a customer facing job. read more

The workers are always high and smoking in the back outside and in the bathroom the girl I see the most smoking is Venita or something it says on her nametag and she always messes up my order and they don't wash their hands when they're done either it's disgusting the guys and the girls go in the bathroom together as well read more

The service was excellent. Chris really made us feel welcome at the Aliante location in North Las Vegas. You can tell that he loves his job by the way he treats the customers. He has excellent multi-tasking skills. He was helping us on the register, then he went to make some fries. We really like his bubbly personality. read more

This Arby's is a disgrace. They can't get orders right. They don't answer the phone because they don't want to deal with unhappy customers. Ordered the smoked brisket sandwich and got a double beef and cheddar. News Flash: Roast beef isn't brisket. And roast beef that looks like mystery meat from a can is disgusting. Never again. read more

Horrible I Ordered The Pecan Chicken Sandwich and Fries I waited about 20 minutes after the drive - Thru and eventually I had to go in after waiting another 15 minutes for fresh fries and The Young Young Manager Christina Seems Unconcerned about the whole time I was talking to her I am A Home Owner in Sun City Golf Course and this Lettuce On the Pecan Chicken Sandwich Looked Like This brown and Withered HORRIBLE read more

Arby's - a plate of lettuce on a blue and white plate - Fast Food Near Me - North Las Vegas, Nevada

Donny was a big help!! Great customer service, haven't had such a nice and thoughtful fast food representative in a long time. Thank you again! read more

This place really needs to hire some adults to supervise these kids working here. Every time I come here it's a cluster, there are 3 maybe 4 that actually do there job out the 6 maybe 7 that always work here. They just seem to busy messing around instead of getting orders out and correct at that. And to also complain about what your doing and what customers are ordering while customers are there and others are present!! This place really needs some work etiquette training. Or just re-staff the store at this point specially since the 2 girls upfront wanted to be sarcastic and condescending as they gave me my food! Someone come trim the fat at the Aliante location in North Las Vegas!! read more

Freddy made my experience so great! He was so sweet! It looked so clean too. Try the new burger! It's bomb!

Whenever I'm hungry and need something quick I can stop here and usually get a great sandwich. The staff is really nice the service is really quick and they don't give you old food. read more

I came here last night around 1030 and overall it was just very bad customer service its the same black lady that actually works at the drive-through all the time and takes your order she's just very snotty and no smile just angry no thank you no nothing she doesn't say anything besides take your order and just throws it at you like she got a stick up her manly ass.. smile biatch food is always cold and fries not even truly cooked it's raw crunchy in the middle still wtf.. your going to meet your match one day and I wish it's not smooth for you! Without customers I don't know how there going to be able to pay your bum ass. To old and miserable to be working at Arbys ugly! read more

I wouldn't recommend the Arby's on Aliante. We watched as the worker was using BARE hands placing frozen fries in fry baskets.....we didn't order fries! The service is horrible. The cashier kept yelling for other workers. It's a hot mess! If no stars could be given, that's what they would get. read more

I'm torn. You know what you're getting into, it's a friggen Arby's so no surprises on the food side. I get to the drive thru menu to order and can hardly hear the person taking orders. I order my food and have to repeat every item 2-3 times a piece because she can hardly keep up with all of the syllables coming out of my mouth, like "large" and "diet Dr. Pepper". It is a daunting task, I suppose. It takes 5 minutes to put in an order for two people. I get to the window immediately as nobody was in front of me and the food is somehow ready immediately. They hand me my food before I even give them my card. I get home and they missed two of the side item I had asked for. So just a confusing experience all around. The person working the drive thru ordering itself deserves 0 stars. The people making the food deserve 5 stars for the timeliness and, somehow, freshness of the food. read more

Not just Arbys but seems lately every fast food restaurant you go into the customer service is terrible...No one greets you or says thank you...Love Arbys food but I think management is non existent in this location...One younger girl is very nice and speaks to you but the other Three employees don't greet you or even hardly acknowledge you. Seem to have a I don't care attitude...Terrible customer service. read more

Picked a slow time to visit, about 2:30pm. Wanted the Pecan Chicken sandwich and was craving root beer after working outside. Wife and I arrived at a time no one else was inside, and no cars in the drive thru. Placed our orders and took cups to drink fountain to discover no root beer. It was out. Took another selection and sat down. We sat down and a few minutes later one of the young men yelled from the counter they were no longer selling Pecan Chicken salad sandwiches. Though the big sign was on display in the window, and he had just charged us for one. Meanwhile my wife was having a cherry pie to boost her sugar and about gagged on it as it was grease ladened. She took it back to the counter and was informed their oven wasn't working and they were throwing the pies in the fryer. We substituted the Pecan Chicken salad for the Double Arby sandwich as the amounts were the same (we're attempting to work with them here). We waited and waited while vehicles arrive in drive-thru. At least 4 or 5 arrived and received their orders while we continued to wait. Finally, enough was enough. We went to the counter and asked for a refund of everything except the drinks. This was granted and we left, never to return again. Very serious issues at this location. read more

3.5 STARS as in Pretty Good Food: When Arby's has their eye on the ball, they hit it out of the ball park. Their limited time King's Hawaiian Brown Sugar Bacon Roast Beef sandwich is a Grand Slam. Further into the Review, it will touch on this sandwich. It had been a hot day in North Las Vegas. After hiking on the Aliante Walking Trail, the urban hike concluded at the Aliante Parkway Arby's. This is not surprising considering that I am a fan of Arby's roast beef. Their roast beef is unparalleled. I have never tasted roast beef similar to Arby's. The only problem is that Arby's doesn't seem to have the same confidence in their roast beef as your's truly. Over the years they have seriously cut back on their roast beef sandwiches while branching out into their line of deli market sandwiches. Gone are some of the delicious Arby's staples that I remember growing up with. While I am on this subject, let me mention that back in the late 1980s, Arby's served a highly underrated burger that was of a high quality similar to what diners serve. Arby's also gave it the axe. And while they were at it they got rid of every Arby's in my home town of Long Island by the time I started college. When I have gotten in the Arby's mood, their beef in cheddar sandwich is my goto food. The limited edition king's Hawaiian Brown Sugar Bacon Roast Beef (abbreviated Brown sugar Bacon from this point forward) sandwich changed that. The picture convinced me to order the medium Brown Sugar Bacon combo for a few cents short of $10. It included the sandwich, curly fries and a fountain drink. The menu's picture reminded me of one of the deceased Arby's sandwiches coming back from the dead with a new name. Here is a Yelpy question, " Did the sandwich look the way the pictures showed it?" My Yelpy answer is that the picture showed more roast beef and less of the lettuce than what was on my sandwich. Regardless, there was a nice amount of that delicious Arby's roast beef between the King's Hawaiian bread buns. Sharing the space with the roast beef were Swiss cheese, tomatoes, lettuce, bacon, and I believe horse radish sauce. From the Arby's condiment station, I poured a couple of cups of Arby's sauce on it. I savoured every bite. The Arby's curly fries went along good with their limited time masterpiece. When my brother and I took in Arby's it was in a very quiet environment. Most of the time we were the only customers until a large family came in. There was a creepy moment when a shady drugged looking character walked in. He stares at the order taker, then is walking slowly towards the soda machine. I thought that there was going to be a robbery going down. But he takes it upon himself to fill up a cup of Coke then leave. In the nicer quiet moments when I wasn't chatting with my brother, it was enjoyable looking across Aliante Parkway toward the Nature Discovery Park where geese were hanging out. After I finished the Arby's food, my post hiking eating adventure was half over. One of the advantages of this Arby's is that it is a short walk to two dessert destinations: Scoops in the Smith's-anchored shopping center and Dairy Queen at the southeast corner of Alienate Parkway and Deer Springs Road. Immediately after Arby's I would treat myself to dessert in Scoops. As I headed toward Scoops ice cream, the sweltering sun did not melt my opinion of Arby's. I am still a fan of Arby's that wants to see them return to the basics of their roast beef sandwiches business. read more

We come here often and absolutely love it here! Curly fries are the best! I really wish they would bring back their $1 roast beefs because those are the best and were actually affordable, now to feed a family of 4 you are looking at spending anywhere from 50-60 which really is high for a few roast beef and curly fries! However I'm still going to support them because they are close by and I absolutely love them! read more

Only option of dining here is going to the drive thru. This truck in front of me ordered nearly the entire menu seriously took 7-10 minutes to place their order. Finally when I pulled up the lady who took my order was extremely polite; friendly; and professional. I by the way only took 1 minute to order; I pulled up to the window and the truck in front of me was already gone! Got my sandwich in under a minute; fastest service ever!! Great job; and service will be coming back. read more

The sandwiches were small the new steakhouse garlic had only had one piece of onion and had very little meat. The curly fries were burnt and shriveled and it was over 30$ for two meals. I'm very unsatisfied with the quality of the food and presentation on the menu when clearly the pictures of the sandwiches need to re-taken to show exactly what your paying for I wished I didn't go to Arby's in the first place and ate from the kfc next door. read more

Just ordered a take-out and consumed a great lunch from Arby's at Aliante Parkway. The service was just amazing! During this time of the Coronavirus, take out is the only option at fast-food places. I was just so happy how Arby's manager took my order, went over the order with me, and prepared my food. Both the manager and the cook washed their hands several times while preparing my order. Things were done in the most professional manner that I have "NO" concerns about their operations. The sandwiches were great and the prices were amazing! Thank you for working so hard for me. You have a dedicated customer for a long time. Keep up the great work through these stressful times. read more

Been going here for three years but will not be back. Incompetent employees and managers with dumb blank stares when you have to show them your online order which they have too but just can't figure out how to get your order correct. Walked in and gave them my name, the cashier and the manager looked at each other like I don't see his order. They start punching buttons on the screen showing Door Dash, Drive Thru and In rest. I told them they need to go to the OA screen for Online App orders. The Manager looked at me like I'm a genius. They go back and talk to the cook and the cook says the order is right there with the receipt that has my info and order on it. I take it, get home and everything is cold. The fries are rubbery and old tasting like they microwaved them. The classic beef and cheddar sandwich is squished and barely has any meat and is old and no flavor, the soda has no syrup, only carbonation. Absolutely clueless manager and staff, no pride in their work, serving old tasteless small portion food. I'm done. Arby's you need to sell to a company that gets it. read more

Pretty disappointed in "loaded fries" pretty much heavily sprayed with ranch and cheese, barely any bacon as the bacon was hard and tasted old at that. I love Arby's but I was very disappointed with this visit, sandwich was dry but ate it because it's my favorite thing to eat there read more

Arby's - a hand holding a bowl of food - Fast Food Near Me - North Las Vegas, Nevada

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The New Texas Brisket From Arby's Is Delicious Recently Took A Trip To Dallas With My Wife And The Bar-B-Q Brisket Down Tastes The Same. Thumbs For It read more

Everything is so clean and they are very organized at all times, the manager is so nice as well. The food is so amazing and they cooked my food in a short amount of time. They also have great customer service, the staff are very nice and are the sweetest. I would definitely recommend going read more

for fast food, they're pretty good. but I will say, the older gentleman with glasses should really find a job that suits him better. He cannot hear the best & I felt like i was repeating my order more to him than he was to me. The way he speaks isn't always clear either. My daughter nor I could understand him at some points in the conversation. Love it here, but it's frustrating to come in when he's working the drive thru & the front counter. read more