Today I want to take a moment to thank Alejandra, the manager at Arby's, for the wonderful service we received. Nowadays, it's not easy to find people who serve others with such kindness, patience, and professionalism, and that truly makes a difference. From the moment we walked in, the restaurant felt clean, organized, and very welcoming. The service was fast, and the food was fresh, delicious, and served hot. You can truly tell when someone works with dedication and takes pride in what they do, and Alejandra reflects that through her excellent service and leadership. Thank you for making our visit such a pleasant and special experience. We will definitely be coming back more often. People like her truly deserve to be recognized! read more

2026/03/02 update: Came here to satisfy my Roast beef craving. I ordered their pork belly large double roast beef combo, it was quite filling and yummy, The dining area is kept clean. The service was friendly and professional. read more

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I love the double beef sandwich with extra horsy sauce. MMMM.. The meal is plentiful and delicious and the sauce is really good stuff too....major delicious event....... read more

I ordered in the app and the service was great and accurate . Love the food and the old classic signs ambiance . read more

Arbys - Mac n cheese - Fast Food Near Me - Reseda, California

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I went for the heavily advertised mac n' cheese. It was terrible and completely flavorless. However, the service was spectacular. Not just good for a fast food place. The manager was very friendly and answered a lot of questions and was able to make the customers feel seen and heard. I can only say it was wonderful to see. He helped his employees as well as the customers. Different customers asking numerous questions. He helped every single person. The strawberry lemonade was very delicious and welcomed on the hot day I went in. The restaurant was clean. None of the tables were messy. Trash cans and the areas around were also clean. I am sure if this is your food vibe, you will enjoy your time here. read more

Saw the chicken salad sandwich for the first time. the photo looked delicious and the sandwich was delicious as well.Perfectly well made, great wheat bread and yum. Bought a cheesesteak formyhusband, he loved it as well. we will probably alternate between Arbys and Chik Fil-A on last minute (i.e. no one wants to cook) meals. Delightful person at the window. did not go inside though. Highly recommend. read more

Today. the roast beef was not overly salty. The crispy fish sandwish is not very crispy. It does not taste good. I can't recommend the Arby's crispy fish sandwich. read more

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Just passing through the area. Stopped here because there are no more Arby's in my area. I was extremely impressed with that all women crew. Thursday- June 4th around lunch time. Restroom was very clean. I did not have problems with my order but I watched how they handled a drive-through customer's error/complaint with patience and courtesy. As soon as business slowed down, they were wiping up tables and all others spills near the drink and sauce dispensers- even window sills. That place was spotless! read more

Manager was not very nice on Saturday Evening, June 21. Had an attitude from the start and was kinda of spastic, hence maybe that's why he didn't listen properly and got my order wrong. I told him twice about the sauces and he still got it wrong! Then he tried making excuses on why he didn't get the order right. My son and I couldn't believe it. On the bright side my food was good and fresh, except for the French fries which were stale and kinda of cold. Ambiance is clean and bright. Not a fan of an employee, especially a manager giving poor customer service. Come on Arby's, do better... read more

I love this Arby's, especially for the quality of the food and the service. I come here all the time. The issue I have is I cannot order this location on GrubHub. Whenever I crave Arby's I'm only able to order from Simi Valley! I'm in Reseda near this Arby's! It appears this location is not active on GrubHub for some reason. I would love to rate this higher, but not being able to order delivery from here needs to be updated. Please look into this location on GrubHub! I will also be contacting Corporate to see what they can do. Thank you. read more

Food was very good. I got the jalapeño roast beef slider and a 1/2 pound roast beef. The slider was not too hot but I got the jalapeño flavor which was delicious. IMO the horsey sauce is hotter. The 1/2 lb roast beef has so much meat that you can make 3 sandwiches out of it. I decided to do that and pick up some onion brioche buns. This Arby's location will not sell you buns separately. The guy that gave me my mobile order was not the best example of customer service. His attitude was short and impatient. Also, not friendly. I just wanted sauce that I forgot to get in my mobile order. I did notice that the lobby was closing soon, but really? Because of that guy the mood of the place went downhill; ambiance rating is "Bleah". Not a way to show Arby love to the clientele. Hubby had the Smokehouse Brisket and that sandwich is so good and beefy tasting. His order was very juicy and did not need extra sauces of any kind. read more

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The food was okay, nothing special -- it's still Arby's. I tried the holiday turkey sub and it was about what I expected.

Worst customer service experience today! The Shift Mgr Nnanda Yustain got my order incorrect and charged me for two extra sandwiches. He told that the order was what I ordered and that next time he would repeat my order 3 times so I could confirm!! WTH!! Never took responsibility for error and than was rude. Not going back!!! read more

Ordered reg size burger combo and was completely dissatisfied. It cost over 16.00 dollars and had to be thrown away. Mushy and gross, fries overly salted to hide the bad grease taste. The coke was good. read more

Despite not closing until 11 pm, they stop taking orders at 10 pm. Came in a Saturday night.

It's been years since I had Arby's! Most locations have closed down, am surprised there are still some franchises left in SoCal! For nostalgia sake we stopped by. Workers got my order right and were polite. Food came out tasty. I think I like Arby's and will try it again when am in the area. Not going lie, the outside drive-thru was a hot mess, I almost l kept on driving... we got our food and hightailed outta there. read more

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Ordered the ham and roast beef sliders on uber eats and bit into a bone on both sliders. It was so disgusting that I threw up instantly!

I spent $20 on 2 sandwiches and potato cakes! I've been coming to this arbys for a long time, couldn't finish first sandwich it was so tasteless and horrible, threw away 2nd one had 1 potato cake that was also tasteless and I spit out part of it !!! Really disappointed in the food quality of this place read more

Very rude drive through. Still had 25 minutes to close was rushing me. I believe he was the only worker so I understand to a point but he was very disrespectful with no apology. Foods still fire tho! read more

Worst place ever. Terrible experience. I ordered a Jamocha milkshake and was given vanilla instead. I ordered mozzarella sticks and received jalapeño poppers. I ordered curly fries and got crinkle fries. It felt like someone went out of their way to mess up my order. I will never be ordering from here again. read more

Their Philly cheesesteak sandwich sucked too salty too soggy didn't have onions in. It didn't have the bell peppers in it and the kids meal. They didn't give me the apple juice they gave me fruit punch, and the child hates fruit punch order from Postmates complained to Postmates, but they refuse to issue me a refund so they both get one star if I can give them no stars I would I will never buy the Philly cheesesteak again from Arby's read more

LOVE their Roast Beef Sandwiches with extra, extra Horsey Sauce! The drive thru lady was SUPER friendly and the restaurant appeared very well kept. Much better than the old Topanga location, which sadly is abandoned with graffiti (they really need to figure that location out already, it's been 2 years) Anyway, considering this location is on very busy Reseda Blvd, they make it work! And very efficiently! Ambiance is, well MEATY! read more

Arbys - Classic Arby's Cowboy Hat! - Fast Food Near Me - Reseda, California

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I wish there were more Arbys around. This is the closest one to me and unfortunately it's a bit of a jaunt to get here. But every once in a while the craving gets too much and I make the journey and I'm always glad I did once I'm there. They often seem to have a new menu item for me to try and there original stand-bys are always available. Sometimes I wish my stomach was bigger, Arbys is one of those times. :-) I'm glad Arbys is available, I just wish they were closer to my location. Sigh. read more

Ananda Yustian Thanks for taking my order and always so polite and helpful. My experience at this location is always a nice one and food quality is tasty. I support this location and please visit and place your order with any staff everyone is so helpful. read more

Arbys - Anandan keep up the good work and thanks for being there for all of us when we are hungry. You always get everything right with all orders. - Fast Food Near Me - Reseda, California

I visited Arby's Store #398 in Reseda, CA tonight (May 2, 2025, 8:00PM Pacific time) so that my son could order dinner using the $15 gift card he received as a birthday gift, He ordered the #1 Double Beef and Cheddar combo with a regular size Orange shake and the total due was $17.77, I gave the cashier the $15.00 gift card and $3.00 cash. All I received back was the gift card. I asked where my change was and the manager (a small Filipino man) told me that the 23 cents change was left on the gift card. I told him that it should have been returned in cash as I paid the additional due in cash and he said no. That when I use a gift card that I get no cash back. I told him that he was incorrect, that if the full value of the gift card is used and the difference is paid in cash that the customer receives the overpayment in cash, not gift card credit. He still refused and said that they cannot give cash back. I explained that it was against the law to do what he did and that even if I hadn't used all the funds on the gift card, that California law requires that any balance under $10 on a gift card must be returned to the customer in cash upon request. He still refused, and when I told him that what he was doing was against the law, he started mocking me and repeating in a sing song voice "law, law, law". He was very rude and unprofessional, gave me the 23 cents back, kept the receipt and was taunting me through the drive through window, I have never received service like this in my life, especially from a store manager. In addition, all this transpired right in front of mu autistic son who just wanted to go to Arby's for his birthday. It was a horrible experience, and I cannot believe that a well established fast food restaurant would promote an individual to a managerial position who performs the duties of his job unprofessionally, illegally and taunts and berates paying customers in front of his staff and other customers. I will never go to this Arby's location ever again, and will really have to think before giving my business and money to any Arby's going forward. This man should be fired and investigated, as he also altered the receipt to reflect that the order total was $14.77 and not $17.77, left 23 cents on the gift card which would likely never be used, and who knows what he did with the $3.00 in cash. read more

If this is near your place don't go there literally garbage 6850 Reseda Bivd Reseda, CA 91335 United States June 17 2022 So what happened is me and a family member went there to go eat there we went there go the drive tho wait 4 sec and then the worker said Hello Let me know when you want to order then I said ok, then I was ready I told the worker I was ready she didn't listen I'm like ok well might as say it I tell her what I want she says we don't have that then I said oh so I check the menu for 10 sec to see what I want saw it tell her and she said let me know when you want to order after I just told her what I want so me and my family left there bad costumer service Ether she tried or a lazy as b$$ch never going there again You can go there you're just gonna feel the same experience as me unless the worker doing there job ‍ read more

Arbys - a view of a restaurant from the street - Fast Food Near Me - Reseda, California

Update: I went back the next day and told the manager and I was able to refund the 3 items that I had to throw away. So gonna bump this to 2 stars for service. I've had a few good meals here, but tonight was really bad. First off, I ordered 2 medium curly fries. The top of the fries were fresh and hot. Each one had maybe 3-4 great ones. Then the rest were old, stale, and cold. Absolutely inedible. Next, I used to be a fan of their chicken nuggets. I remember they used to come packed with white meat. The ones I just ordered were also inedible. Barely a scrap of meat. Lots of breading. And so tough that I couldn't even chew into it. The only savior of this meal was the marinara sticks, mac n cheese bites, and roast beef sandwich. Save yourself and skip this place at all costs. read more

This is our third time here and every time the guys at the drive thru are SO freaking nice! Like above and beyond and shocking for LA fast food where I barely expect a grunt as I pass by. Thank you to the managers or whomever make this team so spectacular Shout out to Eric!!! read more

very sad. i go to this arby's all the time but when asked for 3 of the arby's sauce the manager refused. WTH?? they never do this!!! I won't go back. you wanna save on a packet of sauce and would rather lose a customer?? so stupid. you lost a customer. keep your sauce. read more

I ordered two 1/2 pound arbys sandwiches with lettuce and tomato which I paid extra for and red ranch dressing which had no charge. When I picked up the sandwiches I asked for a little extra red ranch dressing and the gentleman told me I would have to pay 55 cents extra for it. I told him no thanks and I would never order there again. The arbys on Sepulveda is happy to give me all the red ranch I need without trying to squeeze a few pennies from me. The money was unimportant, but the principal was, so I will never go there again and I would recommend going to another arbys if anyone is considering this one. The food was also not warm when it was picked up. read more

This Arby's rips-off customers and is a liar. Recently went to this location. Got 10 regular sandwiches. When home, weighed the meat on scientific scale for exact portion size (do this for all food). Shocked seeing 1.7-2.1 ounces on each one. Supposed to be min 3 ounces! Called Headquarters, told what happened. They said they'll re-imburse, never did though. Don't go to Arby's -- if you can even find one -- you'll get less than you paid for and they're irresponsible, shameful company. read more

Eric not only deserves a review, but a raise. Never leave reviews, but this kid is going places in life & Arby's should feel lucky as long as he works for them. I worked for Arby's when I was in high-school, I know the work that goes in behind the scenes.. & to do it all with a smile & kindness truly makes a difference in my opinion, on how a business is ran & operated. This Arby's is CLEAN! My food was done in a timely manner, everything fresh, & left with a smile! read more

Store closes at 10:00pm not 11:00pm. Arrived at 10:01pm and was not able to be severed. Both Apple Maps and Yelp states this place closes at 11:00pm. According to the employee, management has known of the issue but have yet to fix this very inconvenient problem. read more

Location is great. Food is alright. We went in and were greeted poorly by a worker maybe 18 yrs old at the drive thru. We were told to hurry up and order and "are you done" also we're told that the promo item , boneless buffalo wings , were out of stock and they were expecting shipment. I'm sure the workers were having a bad day and had to work the night shift and maybe they had low staffing and underpay which makes this a losing situation. We got curly fries and a lemonade. That is all. read more

I was so excited to go and get a pecan sandwich very disappointed did not smell good did not taste good

Ordered online for pickup because the kiddos wanted it. Not sure how hard it is to read an order ticket? Half the order was incorrect from drinks to sandwiches. Won't return. read more

I'm not really a big fast food guy. If I had to pick one place I'd say I'm most loyal to the Clown and his Golden Arches. Big Macs and Sausage McMuffins, yes I've had a few. Micky D's is always our go to on the road. Arby's has stepped it up of recent. They have a big menu of several good looking sandwiches now. Of course the pictures they put on their website can be a little misleading. All the food looks like Gordon Ramsey, Thomas Keller, and Emeril Lagasse prepared everything for the photo shoot. But I will say this, everything I brought home tonight was tasty. Yes, nothing looked even close to the advertising but at least it all was good! And I don't think their food is really that bad for you either. Fun fact- H. Jon Benjamin is the voice of Archer! I like that guy. https://www.google.com/search?q=H+J+Bengimin&oq=H+J+Bengimin&aqs=chrome..69i57j0l5.5816j0j9&sourceid=chrome&ie=UTF-8 I don't do the King, Jack or Carly J's. F those guys. That Pippi Longstocking looking chick Wendy is pretty good in a pinch. Bon appetit you gourmands. read more

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We were impressed with the attentive and kind service provided by Erick. Food was tasty as usual.

My beef n cheddar sandwich was spit into-I saw the spit in the sandwich when I opened it up. I opened it because it tasted strange and it was wet. Also the manager got very angry and slammed the window shut through the drive through when I asked for more soda because the soda that I had ordered was only filled up half way. They took forever to come to the window-I was sitting there for about 5 minutes. I have never had such a slow drive through before where the people don't even come to the window for such a long time. Do yourself a favor and run-don't walk-from the horrible place. read more

Placed an order for delivery. We not only received wrong items but missing items. 2 packets of sauce for what should have been 5 sandwiches...Come on do better be better. Your roast beef was old and overheated multiple times. If your medium is the size of a small then get rid of a size. It's false advertising. Ordered a double roast beef and it was the size of the regular, just because you wrap it with the wrapper that says double it doesn't make it a double. I am so disappointed with your Company I will not choose to spend my money on your product again. I grew up eating your product and now it's just beyond disappointing. DO BETTER, BE BETTER. read more