My daughter was in the Hospital, so i stopped here for a quick bit. So glad I did! Service was VERY quick and friendly! This was my experience over several visits in the course of a week. I ordered the double burger, and, honestly, it was one of the best burgers Ive had in a long time! Thick patties! I would definitely recommend this particular location, as it has been probably the best one I've gone to. read more

Ike's!!!!!! We walked in to a virtually empty restaurant, that was our first clue! The food is always good. The problem arises when you have to try to look for a clean table to sit at. Maybe that's why the dining room was empty. As I sat at the table I had to clean I couldn't help but notice all the other things this restaurant was falling short on. Tiles missing from the ceiling. Others stained and filthy. I tried to stop looking up and found myself looking into the kitchen where the staff was eating and drinking. I have pictures and a video but this app doesn't allow me to post them. read more

Restaurant is clean and staff are friendly and courteous. My husband ordered a roast beef meal, and I ordered their deluxe fish meal. The roast beef sandwich is as expected. Nothing fancy. Roast beef is still tasty even though it's just meat in a bun. Their curly fries are good. Nicely seasoned. Enough where you don't need any other condiment to flavor it. Their deluxe fish meal was good. Unlike McDonald's, it appears you actually get a real filleted piece of fish. Not a square molded patty made up of fish pieces. Moreover, it's on a King's Hawaiian Bun, with lettuce, tomato, cheese and tartar sauce. Their curly fries meal also includes curly or crinkle fries. I chose the latter and it was surprisingly very good. Some people may not agree with me, but here's where I feel the fish sandwich can be improved. Find a bun that is not sweet and can accommodate the shape of the fish fillet. The bun to protein ratio is way off. I ended up tearing away a lot of it. The tartar sauce is overly pickled. I wasn't a fan. I like Arby's - always have. Aside from the suggested improvements, I'd highly recommend this place. They offer great food selections at decent prices. read more

I ordered a sandwich, large fries, a Diet Coke, a cherry and apple turnovers. I should have had checked the bag. No turnovers when I get home. I called, they said sorry and did not have a way of returning my money or providing the turnovers, except come back in an hour or so and pick up my order. It's a long distance back, I ask about coming in a couple days they said sorry no and the call terminated. Crappy way of doing business. read more

Bad customer service. I asked for 2 beef and cheddar classics (2 for $6 special) asked for cheese and sauce on the side for one, however, their manager wouldn't let them do it... which stinks because other person didn't like the sauce and is lactose. But manager said no. read more

Always good food. I like the fish sandwich that has made a recent comeback. I hope they leave it permanently on the menu. Service is quick and efficient. read more

It could start by being open. I stopped by to get food and the doors were locked and the employees were cleaning up. This was at 6:30'at night on Sunday when the hours are supposed to be open until 1000 at night. No wonder there are no customers. This place does not want to be open to have them. read more

We got the meat mountain, they really do have the meats. I thought the flavors would be odd but it was like really good. Race to meat mountain was very easy to complete, and staff was nice- food came out hot and quick. The inside was clean and had a good ambiance. "wheatskins play the title card" (a reference from race to meet mountain on YouTube, highly recommended watching. read more

Can't go wrong with Arby's. Their menu selection has expanded somewhat with some good items (especially those crinkle fries!) I still always go to my favorite, the Beef N Cheddar. This location is pretty quick on its service and they are friendly. I've never had an issue with the food here. read more

Curly fries were hot and tasted great! All the sandwiches were hot and also tasted great!

These are both "large" drinks. Both were lemonade. Both were the same price. The small one came from 2223 Evans Rd. The one that really is a large came from 5549 FM3009. And the Evans Rd store won't sell it without ice. Customer service... read more

Arby's - two plastic cups with straws - Fast Food Near Me - San Antonio, Texas

I love the man that is at the drive-thru window. He is always so friendly and upbeat and always makes me smile

I was craving Arby's so I checked this one out. They did a great job!! I got the Beef & Cheddar with Curly Fries & a Mello Yello. (I LOVE Mello Yello!!!) I got my son the same thing. It costed around $23. I went in to the dining room because it was open. It was clean and the music was comfortable. However, It did seem a little old, some of the seats need to refurbished but they weren't too bad. Plus, some of the ceiling tiles needed to be replaced. The staff were very friendly & quick. It only took about 5 mins. My food was exactly what I ordered & it tasted great! If you like Arby's I would try this location. read more

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Gerard staff. Service is good. Serene ambiance. Foods are good top. I highly recommend this place.

I ordered french dip meal. The service is always nice at this location. But the accuracy is a bit dodgy. I am not very picky, so I usually roll with it. Food is food. But the thing that I have noticed lately is inconsistency in the quality of the sliced beef and thickness. Normally, when I get the french dip. Its cut thin, and its tender and juicy. This past visit it was thick, was not tender and it will inedible because of long strings of gristle. It was stomach turning. I couldn't bite through the gristle, so I ended up having the meat come out all in one go. Will I go back? Eventually, I am still just a little grossed out every time I think about it. When I do, I will re-do this review. read more

Probably the best location I've ever been to. The lines do take awhile but, the staff is always nice. Moose Out read more

I hadn't been to an Arby's in many years, but a friend wanted Arby's, so we went to the Universal City location. I couldn't find what I used to order on the menu, so I asked about it and the employee said it was a Super, which I ordered with a lemonade. The lemonade was literally like water. Never had that happen before. I ended up throwing it away. The sandwich was meat, a special sauce and lettuce... they didn't tell me they didn't have all the ingredients to make the super, so the flavor of the sandwich was just not there. They still charged me for the sandwich they didn't put all the ingredients on. No need to go back here anytime soon. read more

Your so-called "manager" needs to learn better customer service. Your drive-thru person needs better hearing since I, clear as day, said yes to being fine with the upgrade on the drinks BOTH times. However, she only charged for one upgrade and not the other. The manager then went off on a tangent about how nothing is free in the world when I said the order should have been rung up correctly when I said yes in the first place to the upgrade charge. We were NOT happy customers tonight. read more

Spent $70 and waited 25 mins only to get home and have cold old food, chicken sandwiches that were tiny. Next time I'll skip Arby's and go to chick fil a across the street instead. read more

PLEASE DONT GO HERE! We went here for their $1,2,3 deal and the staff was very rude to me for no reason, essentially mocking me. They rudely said that they don't have that deal even though they were promoting it through the app we wasted 30 minutes of our time to get treated like crap it was very unprofessional and unnecessary read more

Ill be totally honest, Im not a huge fan of Arbys but on rare occasion when Ive given it a go Ive been to this location and I gotta say, food has always been fresh/hot and employees have always delivered in a timely fashion as well as have been nice! read more

Went through the drive thru and the employee was patient and listened to my order and was very friendly. The guy at the window was friendly as well and made sure the order was right and got all the sauces i wanted. Perfect customer service. You don't see that often these days. Would definitely go out of my way to come to this location! read more

After returning to town from a long flight I stopped at this Arby's around 9:30. I was so hungry and looking forward to my Arby's sandwich. I opened up the sandwich and there was a bite that had been taken out of the bun. I just threw the whole meal away and went to sleep hungry. Never going there again. read more

How does an Arby's get 5 stars? Well it's not The Four Seasons but then again, that's not the point. But as fast food franchises go, this one is top. Why? The people working the drive-through have customer service to an art. Yes, it can be done, even in a fast food drive-through. I go through it almost daily. I get the same thing every day. And the kids in the window remember me and what I get. They do fast food... fast. I could name some fast food places that have no idea what "fast" means but this isn't their review. :) The kids are polite. They don't short-change. And they actually remember the regulars. This location is, as fast food rests. go, 5 stars. read more

Non-fatty fast food. Never is too crowded. You can get your food fast, eat, and get back on the road really fast. Not sure why more people don't eat here. read more

Arby's - Arby's crowded order counter. - Fast Food Near Me - San Antonio, Texas

If possible we would give them 0 stars!!! Signs says they close at 11:00pm but multiple times we have arrived at 10:00pm and they are already closed. Manger was there and when we questioned him he was rude and said he can close at whatever time he wants. Stay away and make another choice on where to spend your money. This owner doesn't care about his customers or his business. read more

Do not eat or order from this location the manager Selena has no customer service I ordered through door dash and did not receive my order tho the rest of the family did I quickly contacted DoorDash who were able to provide me photos and proof that my dasher did not leave anything in his vehicle and also proceed to let me know the wrong order was left out for him to grab when he first arrived at the location after noticing the order was not mine he returned inside to grab the correct one when I informed Selena I did not receive my food she rudely insisted they had placed everything in the bag and that it was the dashes fault quickly telling me how he had accidentally grabbed the wrong order at first before coming back in for the correct one and that this had to be the reason I didn't get my food when I told her they did not in fact place my food in the bag she refused to take responsibility even after telling her I had proof it was not the dasher she was rude and inconsiderate and became upset when I pointed out her lack in customer service mistakes happen has she only taken responsibility for the mistake this would of turned out differently instead she chose to blame and point fingers while being disrespectful I will NEVER do business with location again and strongly urge you all not to as well until better employees are hired read more

Until the area came in to the Evans location went through the drive-through person was being very pushy and had no patience even though there was no one behind me and the drive-through Trying to assist the customer for their delivery And she was being so pushy I had to drive around and walk in and place the Order I spoke to her manager James and he was just as rude customer service sucks the older gentleman that works the drive-through as the best customer service I'm very disappointed in their service the manager said he was listening but clearly he wasn't and he they do not value their customer Before I left one of the other employees told me to Not pay attention to the manager and the Indian Native American looking girl at the drive turned around and said f*** them And she had the nerve to say f*** y** too I told her to come outside but she wouldn't If they're so unhappy with their job maybe they should do something about it read more

No, just no. This is the worst Arby's location I've been to in Dan Antonio. And, I was sick all night from it. Ugh. read more

If you want to eat horrible after a hang over this is the place to go . Service is usually good and quick , dining room is always clear and you bet , food that will clog an artery. read more

Worst Arby's location with the worst customer service! Ordered via Uber eats, and they forgot to put my sandwich in the bag. When I called had to speak to a rude girl by the name of Selena who just kept talking over me and denying that she's made a mistake. She then accused the Uber eats driver of stealing the sandwich. Ridiculous! After getting tired of trying to explain to her that the Arby's receipt that came in the bag didn't match the Uber receipt, I decided to end the conversation as I was getting nowhere. She thought I'd hung up and I had not, she could be heard laughing at the situation. I will never visit this store and possibly any other Arby's store. Terrible terrible terrible customer service!! read more

Food was excellent as usual Service was quick and friendly Thanks I love there fries We will be back read more

Great food amazing service! I cannot get enough of this Arbys location definitely the best one in San Antonio service is fast and friendly and so is the staff. I always have a wonderful experience her and look forward to many more! read more

A pleasant surprise. Clean restaurant, order prepared promptly and accurately, friendly staff. Not bad for a fast food option as you head north out of San Antonio on 281. read more

They can't even get a simple meal correct. $8.91 for a sandwich and drink. Check your order!

I hate to start off so judgy but the entire staff looked like they just left a dungeons and dragons convention. First they forgot my drink, then instead of just getting it, he spent five minutes exclaiming how he's not good at his job. Then I get home and open my bang: one single, solitary napkin, no Arby's sauce, no ketchup, nothing. Anyone who knows Arby's knows that their roast beef is not known for being especially juicy and it def needs some condiments. Fries were cold. All in all, just a terrible experience. read more

I just received my order from Uber Eats. When I opened my sandwich it was rotten and muticolored. I called the restaurant and apparently spoke with a manager and all he asked is if I wanted to go get a new one. No apologies or anything. I will be calling the health department on this. read more

Service at this location is great. The line moves a little slow, but the food is piping hot.

Went through drive thru and when we got home no Arby's sauce in the bag. The sandwich was good but would have been much better with Arby's sauce. We where very disappointed. The fries were very hot and tasty. read more

What can you say - it's an Arby's - this one is pretty clean though and looks to be pretty new!