They didn't have what we needed, but happily referred us to another appliace store that did. They…read moreare very friendly and helpful.

Got a message on my phone that I may be charged for an appointment scheduled for tomorrow. Our new…read moredishwasher is already installed and working. The work was completed by CRST on behalf of Lowe's so I don't know what this appointment is for and I don't want to be charged for it. I tried calling the 360 427 1202, which is listed as their number, but could not reach a live person. If this is a blanket email to all customers, please monitor your emails so it does not go to everybody who doesn't need your service. This is a bad business practice.

These people are dishonest scam artists. I contacted Quality Appliances to make a repair…read moreappointment after my dryer stopped working: that was mistake #1 The man who picked up (Melvin) asked that I text him the details. I sent my address and pictures of the dryer. I was thrilled when he said he could send someone out same day. That's where the nightmare began. A "tech" arrived in a Lexas SUV with no tools. Spoke little to no English. My husband left him alone while he worked. After 20 mins he came into the kitchen and said it couldn't be repaired. We asked him to write it up for our insurance and tell us what we owed for diagnostic. He walked outside and drove away. We then noticed he had scratched up our floors in multiple places and dinged the wood baseboard. I contacted the manager who I had texted with and, well, the images of the text chain speak for themselves (posted to Google). He was combative and accusatory, saying we had caused the scratches. I had texted him a picture only hours before with the floor and baseboard in clear view. Did he really think that in that window we had gone in and scratched up our own floors? He also refused to get me the write up we needed for insurance, or even tell me what I owed for the diagnostic. I have never posted a negative review before but felt compelled in this case. I honestly can't believe these people are still in business. Stay far away.

The worst experience of my life. I bought appliances for 12 new houses that I built & I will not…read morebe buying the next 12 from them. They even disclosed my invoice to my client, whom I'm building the houses for. This small company is far from "Quality," unprofessional & overpriced.

I own a business and needed my refrigerator serviced. Joey was able to come same day and fix it…read morewithout charging me an arm and a leg. Great workmanship and professionalism.

I can trust their repairing service. Because the tech has been long time experience for repairing…read morejobs.

My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

I paid Appliance ER $110.04 for a diagnostic visit on my Bertazzoni refrigerator. During that…read morevisit, the technician showed me the failed part -- the main control panel -- and explained it would need to be replaced. After receiving their estimate, I was shocked. Appliance ER quoted me $1,935.02 to replace a part that I was able to purchase directly from Bertazzoni for $249.95. This is not a complicated repair. The control panel is a plug-and-play unit. The installation instructions are straightforward and publicly available: Turn off the breaker, unplug the unit, take a photo of the wiring, swap the panel, and reconnect. That's it. No sealed system work. No refrigerant. No special tools. No advanced labor. Yet the quote reflects nearly $1,700 in markup for a part swap that takes minutes. What's most concerning is that the technician physically showed me the panel during the diagnostic, so I was able to verify exactly what part was needed and how simple the replacement is. This felt far less like a repair estimate and far more like an attempt to take advantage of a homeowner who doesn't know they can order the part themselves. I understand companies need to make money. I do not understand a 7-8x markup on a plug-in component with minimal labor. If you use Appliance ER, make sure you price the part yourself before approving any work. It may save you thousands.

I have a 2 year old commercial refrigerator in my home and they refuse to come fix it because I'm…read morenot a business and they are too busy to take the time to do what they specialize in. Very disappointing.

From the owner: Mayda and Sons Mechanical provides 24 hr. experienced service for nearly all of your commercial…read morerefrigeration and HVAC needs. Our goal is to repair your equipment in a timely and professional manner, that either meets or exceeds your expectations! Here at Mayda, we strive to provide you with excellent customer service to be your one-stop shop for commercial refrigeration and HVAC services.

Everything about this experience was a pleasant one. I spilled espresso down inside my Rocket…read moreGiotto and it tripped my Kitchen GFCI. I took it apart and noticed the coffee on some electrical connectors and knew I needed an expert. At first I saw most repair places were in Seattle and when I saw Mowbeans in Port Orchard I thought it might be too good to be true. But Philip responded right away. Took the machine to his place and next day he provided me a detailed proposal which not only included the necessary repairs from my spill, but also a tune up of necessary gaskets and overall maintenance. It's a 3-year old machine and never been serviced so... much needed. Great value for the excellent service and workmanship.

Fast service, fair price, excellent customer service. I highly recommend Mowbeans for all your…read moreespresso machine service needs.

We had an old, cobbled together security camera system for our church that was not working. John…read moreReed came, looked over the whole system, provided a free estimate for a complete overhaul after listening carefully to what our end result desires were. I am delighted to say that he went above and beyond for us. The camera system he installed (between two separate buildings covering over 1 acre of parking lot) works perfectly and is exactly what we had hoped for at the price that was acceptable. He remains committed to the installation, always immediately available to address minor trouble calls and has earned our gratitude for a job very well done. Can't recommend him highly enough!

John the owner is amazing! His pricing is very competitive, he doesn't cost an arm and a leg like…read moreother commercial businesses. We've done business since 2018 and he's always answered my call for help! John thank you for everything you do!