We had promised our girls hamsters for their 11th and 8th birthdays. We went to the big chain…read morestores and one hamster died overnight, the other was very mean and bit us constantly. This time we went to Friendly Pets and a completely different experience. The staff was very knowledgeable about the different breeds of hamsters. They were patient and kind to my daughter and we have a very sweet loving hamster to add to our family. Shout out to CJ for his kind demeanor and team approach. HIGHLY RECOMMEND!!

Racist establishment. My husband was racially profiled when trying to look at fish. He has…read morepatronized with them for years and has NEVER had an issue. I guess all Black people look the same to them! And they pull this on Juneteenth.

Friendly, clean, well organized. Ample parking and you don't have to walk a huge parking lot…read more Good variety of pet food brands to include taste of the wild, arcana, blue, victor, diamond, just to name a few. They have a couple birds hamsters, bunnies , and a lot of fish!

Depends on what you're going there for. I went looking for a car seat…read more Cons - only 1 car seat option and it was ridiculously expensive $70. Just too pricey for me. Pros - friendly and helpful staff. Lots of pet clothes to choose from. Lots of toy options.

The groomers are the best. Enzo loves to have his nails trimmed. I believe these ladies love him…read moreas well as they are always delighted to see him. this certainly makes my life easier!

Location is great. i almost always stop there when i go to trader joe's. they will recycle your pet…read morefood bags. i like that they have collections for animal shelters and causes. They always have the products I look for and all employees know where to find products and often stop what they are doing and show customers. i recently learned you can wash your dog for $14. They also give back to the community in a generous manner. The manager is very gracious. I like that they have specials and good selection of Werluva

Perfectly clean store, tons of options and very nice staff. I recommend it highly. Plus they've…read moreadded grooming.

I am absolutely obsessed with this place. My dog has very complicated nutritional needs, and raw…read morefood has been a godsend. I used to go to a store down the street, and while the owner was wonderful in starting us on our raw food journey, she seems to have taken a step away from the day to day, and sadly we simply weren't getting the support we needed. Working with Gina has been truly amazing. From day one, she listened to me, respected that I know my dog better than anyone, and together we came up with a plan. She gave me her phone number and assured me that she would be there with us through changes, and to call or text with ANY questions. I was hesitant to change our girl's diet because of her medical issues, but I am so glad we did - she is happier and healthier than ever! They also have the best selection of raw food, supplements, and treats! Thank you Gina, Dawn, and The Natural Dog!

Pet Smart on Lawndale in the Harris Teeter shopping center. Clean store, but long wait at check…read moreout.

This has been my go to pet store for a while for my cats. The lines can get long, but they tend to…read morework through it quickly. They are usually well stocked and I love their adopt a pet drives. I was pleased they had what we needed just a day before a major winter storm.

The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.