This review concerns billing for a MRI review call with Dr Norris on June 4, 2025 and subsequent…read moreinteractions with the TOI Business Office. Because travel to simply discuss the results of the MRI would require 100 miles of driving, I was granted a phone visit. In the course of the phone call, no mention of a co-payment ever occurred. From previous experience with other medical providers, it was reasonable for me to assume that TOI would not again bill me to simply provide me with the results of testing that I paid dearly for, but if they did again require a co-payment, they would notify me at the time of service which is customary of all businesses, including those of a medical nature. In December, 2025, I received a surprise letter from a collections agency demanding the past due payment of $40 for the June 4 visit. That letter was the first notification of any kind of an amount due that I had received. I immediately called TOI and was transferred to a representative from the TOI Business Office who falsely claimed that TOI had mailed billing statements in June, July, and August. She told me the dates of the statements and confirmed my address. I questioned why it was that the collections agency could successfully mail a single demand letter and I would receive it, yet three TOI statements somehow got lost in the mail. She insisted that they were mailed. I paid the $40 to the the representative during that phone call and demanded evidence that TOI had mailed statements. Soon, I received three printed statments in a single envelope from the TOI Business Office in Dallas. The representative had simply printed them from her computer, and highlighted the dates on the three printouts as if that was somehow proof that they had actually been mailed. During the call with the representative, she also stated that the statements were available on my patient portal. It then took a call to TOI for me to setup a password for that portal, and I verified that yes, there were PDF copies of statements there. Yet, I had received no notifications by email, text, phone, mail, or otherwise that the payment was due. Who logs onto some patient portal just to check to see if there might be some payment due? That is not how billing has ever worked in the United States, and I have things to do other than recreationally check patient portals for bills. For the poor business practices of TOI, I give them one star. First off, TOI should have discussed any amounts due at the time the medical service was provided way back on June 4th. After failing at that, TOI had endless opportunities to notify me by mail, phone call, text, or email, and I would gladly have paid the amount due. Finally, one would think that a representative from the billing department of the Business Office could be trained to understand that a PDF file viewed on a computer is not evidence that a statement had been mailed. If it had been mailed, I surely would have received at least one of the three allegedly mailed statements, and I would have taken prompt action to pay it, just as I did once I received a demand letter from a collection agency that was truly mailed. If you enjoy being treated as a deadbeat by TOI and a collection agency for not paying bills you weren't notified were due, then ignore my one star review.

I was referred here by my PC after breaking both my ankles. I came as a walk in to their evening…read morewalk in hours. I was lucky to see Dr Eric Anctil who is a premier ankle specialist/surgeon. He performed surgery and managed my recovery. Who knew an ankle is such a remarkable limb chock full of bones, nerves, tendons and muscles? I had the best experience during the entire process ....... He and his entire staff are amazing people who have answers for those of us who have never had any injuries and for those who have endured many. Every case is unique and they have seen it all. Swapping stories in the waiting room with fellow patients, athletes and caregivers is also very interesting! So if you have need of an ankle/foot specialist look no further than Dr Anctil at Tucson Orthopaedic Institute.

I have been trying to contact someone from billing regarding an upcoming procedure for two months,…read morebut despite my numerous heroic efforts to connect with someone who can give me definitive information, I have fallen through the cracks. My medical team is excellent but the administration of Banner overall is horrible. So shameful. I wish that the Banner administration would provide better service if, for no other reason, than to do justice to their direct medical providers. If you can avoid Banner (Tucson) I would recommend that you do so.

The Banner IR unit placed a chemo port for me. Dr. Lee told me she would be placing the port, but…read moreDr. Johnson placed the port without ever introducing herself to me. It was the second port that Dr. Johnson had ever placed. There is a problem with the port. I question the need for a port. It seems as if this an easy way to bill insurance for unnecessary services. I could have taken the medication orally. There is a second medication, but I will only receive it twice for 10 minutes.

I had the best experience at Dr Takis office . I moved to Arizona and I'm from Hawaii . I found his…read morewebsite and looked closely at all of his photos on before and afters , I knew immediately this was the doctor for my breast augmentation . I lived in Gilbert, Az but decided to take the drive out to Tucson az. Which was a couple hour drive . I got to my appointment , staff greeted me . Everyone was so nice . It was for an consult which I was nervous about and Dr Taki came in the room took his time to go over what I wanted and what he felt would work out for me . Answered all my questions also asked my fiancé if he had any questions and answered all his question . Was not in a rush . Told me the difference in implants etc . I was so comfortable and happy with the consult I decided to schedule an appointment for my surgery . Surgery was one of the most scariest but best experiences I've ever had . Every one of his staff made me feel comfortable , I express to them I was so scared and they all made me feel better by comforting me , I got out of surgery and still everyone was so nice and made sure I had what I needed to be ready for my ride home , we drove home as we reached our drive way a phone call from Dr Taki checking on me . Literally the best Dr I have had in my life . Best decision I made ! I got Breast implants that I love . I got them back in 2012 and they are still wonderful , I love them . I have referred a few friends from Hawaii and to have gotten breast implants from him and they also loved his work . I have since them moved back to Hawaii but want to return to Dr Taki to get another procedure done soon . I look forward to visiting this office again . Ladies if you want a wonderful experience Dr Taki is amazing . His staff is amazing and his work is amazing .

Two years ago my sister and I within three months of each other received work done by Dr Taki . I…read morereceived a tummy tuck And she received a lift and reduction one of the worst I've ever seen and later had to go get implants We were highly recommended by him and trusted their judgement . Sadly Dr. Taki should no longer be able to be in practice. I have had the worst issues ever since with my stomach which ive sent numerous emails back and forth with the doctor and his nurse regarding these issues Major pain and bulging my tummy would be flat one week then absolutely bulging the next . It made no sense ! He'd have me drive down To tucson just to tell me to eat more fiber. I've seen 4 doctors for this and not only that the work on the outside it's like something out of a horror movie !!! Spend the extra money and go to someone else .

Had a neck fusion. It went extremely well. The staff through the whole journey were very friendly…read moreand helpful. They kept me informed and address my concerns.

Negative a million stars!…read more This is a place where the people that are supposed to be healers are actually there to s3xually harass females. And Don't bother reporting it either, they just gaslight the victim and do nothing to the abu$er

I have had the very good experience of being treated by Dr Sarah Lee who is a very experienced…read moresurgeon who has advanced training in laparoscopic surgical procedures. She was recommended to me by another physician and I have found her to have a very pleasant and caring personality. I will call her again if I need her specialized skill. Her office staff has been very helpful and pleasantly professional in my interactions with them.

Sarah did inguinal hernia surgery for me. I'm now 9 days past the surgery and am doing fine. Sarah…read moreand her staff are friendly, efficient, and skilled. If I need some other surgery down the road, Sarah's my surgeon.

From the moment I was diagnosed with breast cancer, Dr. Mahabir and Dr. Kurtovic at Tucson Plastic…read moreSurgery took me under their wing and cared for me every step of the way. Dr. Mahabir performed my double mastectomy with direct implants flawlessly and provided exceptional care, especially during such a vulnerable time so close to finishing chemotherapy. He genuinely cares about you as a person, is very honest through the entire process, and his confidence provides a place of assurance and trust. Later, both Dr. Mahabir and Dr. Kurtović performed my DIEP flap reconstruction, and the entire process went beautifully. Dr. Kurtovic cares for her patients on the deepest levels possible- from the impeccable physical care, to the emotional, theraputic, and energy body healing. They are simply experts at what they do, and choose to always go above and beyond. As a team, there is no greater gift to the community they serve. What makes this team so special is that they care about so much more than the surgical outcome. They truly understand the emotional and physical journey of reconnecting with your body and healing, especially after cancer. They pay attention to every single detail, listen deeply to every concern, and make you feel seen, heard, and beautiful through every stage of the process. Their care is genuine, and you can feel how deeply invested they are in each patient's healing. Beyond their work in the operating room, their commitment to the breast cancer community is extraordinary. Through their Reblossom charity, which they run together, they provide incredible opportunities, support, and resources for people facing breast cancer. Their dedication to giving back and creating meaningful connections for survivors and those still in treatment speaks volumes about the kind of people they are. Their office itself reflects that same level of care: it is comforting, impeccably clean, beautiful, and truly feels like a healing space. The moment you walk in, you are greeted by friendly smiles and incredible staff members that genuinely care. From the environment they've created to the way they treat you, everything feels intentional and supportive. I also have to mention Virginia, the patient care coordinator, who is absolutely exceptional. She made every step feel organized, incredibly personal, and made me feel supported, loved, and cherished. This entire team has given me so much more than excellent surgical results- they gave me confidence, comfort, and a path back to myself after cancer. I will forever be grateful!

Dr. Mahabir is an exceptional surgeon that provides gentle care and top notch results. After facing…read morea double mastectomy and other scars due to previous surgeries, Dr. Mahabir rebuilt my body and my self-confidence through his expert touch and artistic body contouring expertise. Thanks to Dr. Mahabir, I feel better than ever, and I can finally look joyfully in the mirror at the person I am today. His office staff are always welcoming and supportive, answering every question I have with patience and understanding. Walking into Tucson Plastic Surgery, all patients are greeted and treated like special guests that deserve the world and more! Thank you to everyone at Tucson, Plastic Surgery for the love, support, and care!

I've had multiple Mohs Surgery's by Dr Huether over the years. He & his staff are outstanding &…read morevery caring. Couldn't ask for better care. Denny Morton

Dr. Huether is a great surgeon. His office is spotless like a spa. His staff is very friendly and…read moreexplains what happens next each step of the way. He even has a complimentary snack area for while you are waiting for your results.

Extremely HIGH KUDOS to Dr. Chafik! My wife had shoulder surgery recommended to her by a shoulder…read moreOrhopoedic Dr. She wanted to get a second opinion and was led to Dr. Chafik through her friend. Let me say that this man appears to be a UNICORN in the world of medicine. His reading of the MRI, that she got through the other Dr, was in stark contrast to what the other Dr. had said which was, "You need surgery." We are so grateful to have been introduced to him. She will not be having surgery and after asking him about PT, he told her it was not necessary and that she could go out and play tennis (slowly) and just listen to her body. His honesty and candor were so refreshing in the field of medicine. HIGHLY RECOMMEND!

Shoulder issues started late Friday evening with, of course, no medical help available…read more My shoulder just quit working, with a LOT of pain with which I had to go through the weekend. Tylenol, ice packs, Aspercream - nothing helped. By Monday morning, I had had little sleep for 3 nights with a constant throbbing in my shoulder. I call SW Shoulder Elbow and Hand Center and they were able to get me into a doctor that morning. I saw Dr Sameer Jain at the north Oracle office. He did a bunch of X-rays and discovered that my issue was not as dire as thought. After an injection in my shoulder, he sent me on my way with a follow up in 2 months to ensure the problem had resolved itself. I'm grateful to Dr Jain and the wonderful, thoughtful staff at this facility.