I had a wonderful experience. All the staff treated me with respect and dignity. I very much…read moreappreciate their warm welcome and they had me in and out of the office pretty quick I had a molar to be pulled, and there was no pain wasn't uncomfortable at all in anyway, very professional dentist I will be back for sure and I'd recommend anyone else to take a closer. Look at this Dental practice. They're doing it right here.

Great team at Quest Dental! Always friendly, professional and genuinely care for me as a patient…read more Been with them for many years and would highly recommend them!

Dr Torgeson and his staff are very competent and compassionate. They do excellent dental work and…read moreI am grateful for them making my mouth and overall health feel better. The extra time they spend to be sure it's done right is what we're all wanting! My experience with Dr. Torgeson has been excellent, and your's will be too- top notch! I was short on cash to pay and the office manager helped me find a way to get treatment without taxing my income. Thank you Mountain Stream!

I am so glad I went to see Dr. Torgeson at Mountain Stream Dental. He saved my front teeth from…read morehaving to be pulled out. He did a good job filling them. Now I can eat and not worry about food getting stuck in my teeth. Thank You Dr. Torgeson for the great job you've done. The staff was really nice too. Charlotte

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.

I am very impressed with Gentle Dental at 440 Coburg Rd in Eugene, OR…read moreThe receptionist & x-ray employee were very professional & friendly. Dr. Ellis was excellent - very friendly, caring, & did a great exam - will most definitely will make this office my dental home.

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

super friendly, and had concerns form my needs. eased my anxiety about the dentist and wasn't…read morejudge-full about my bad teeth. I would not hesitate to make him your dentist.

Always an outstanding experience! Their total remodel is finally complete and should honestly be…read morephotograghed in a magazine...stunning! My Hygienist Rachel was outstanding and gentle followed by an example by the Dentist Dr. Shawn Eckstrom. I have been coming here for over 21 yrs and I always recommend them.

360 dental is the absolute BEST! Super fast and efficient with a lovely staff. Ari is by far the…read morebest dentist in the Eugene/Springfield area.

Beware! The receptionist s are very nice and sweet Be…read morecareful with the dentist he's like a car salesman I went in with some specific instructions on my insurance they reassured me there would be no charge for the exam and the X-ray I received a bill a month later and called back and explained that they said there was absolutely was no charge for what I came in for They said they would fix it Then a month goes by and I get another bill I called back to tell them they tried to Bill me again They explained I had to pay the bill and threatened to send it to collections I stood my ground and told them I was going to come in and talk to them if they didn't keep their word and keep their integrity The dentist called back and tried to put it on me, but then accepted that they said there was no charge he then canceled the bill banned me from coming back then to top it off he told me to"f*** off" on the phone and hung up , talk about shocked Very unprofessional and something you would expect from a truck driver I would never recommend this dentist I had to write this review just be aware I'm sure he might do good work but after that unprofessional and vulgar language you should know the dentist you go to if they are professional and honest honest in their dealings I had neither with this one so I'd like to just warn people good luck a good dentist is hard to find

I'll start with the fact that I've had a lifetime of dental nightmares before coming to Eugene…read more Because of my job, I had the opportunity to meet and get to know more than 80 dentists and other oral specialists in the Eugene area. While I was in and out of the Fresh Dental office regularly, I didn't get that opportunity with Dr. Jentzsch. I chose another dentist at the time to help me correct the ramifications of not seeing a dentist for more than a decade. (periodontal diseas, cavities, etc) While he was a good dentist, he sold his practice without notice to his patients, leaving us in the hands of a provide that I wasn't comfortable with. Then I chose a dentist in a high rise downtown who was very nice but not the most attentive with oral hygienists that seemed to be struggling. I had to make a change and knew where I was going. While I wasn't well acquainted with Dr. J, I was with the oral hygienist, Tony. She Not only did he come well recommended for his skills, I knew him to be a very nice and knowledgable person. Dr. J. got me in pretty quickly for the preliminary exam and recommendations were made for care that I've continued to follow. Because of my issues, I see Tony for cleaning every 3 to 4 months to help keep my PD under control, and Dr. J has been replacing bad/old filling, doing crowns on teeth at risk of cracking, and just recently had to remove a tooth that had split down the middle while chewing at lunch. (Don't chew ice, kids!) While I had a few options for replacement, I chose an implant. Today was the day Dr. J and his assistant, Rigo, installed the screw for the implant. I'm not joking when I tell you that I laughed at one point during the procedure! I had read horror stories about the does and don'ts of after-care, and frankly I was terrified when I went in. (Bad history, remember?) When I asked him about it, he told me not to eat while numb so that I don't bite my face! He knows that I do dumb stuff like that. The procedure was painless, and the soreness after is being managed by ibuprofen. I appreciate the kindness and empathy of the entire staff. Thank you to everyone in the office that makes my dental experiences positive ones. Sarah for being the nicest office manager ever, Tony, Elantra (I know that I misspelled her name! I'm sorry.), Rigo, and last but not least, Dr. J. Thank you all so much. There is another hygienist, but I don't know them. I can't imagine that they aren't just as amazing if they have a place at Fresh Dental.

Best dentist office/experience. I've been to many. Caring, supportive, kind. I highly recommend…read morethis dentist crew.

I had a lovely new patient intake experience here. Receptionists were friendly and efficient. My…read moreappointment began without delay and I was delighted to encounter Nona, the dental assistant, because she is sweet as a peach. She was attentive, compassionate and also very knowledgeable about the process of getting the right kind of dental treatment for me. She asked me all the right questions and offered great recommendations, which helped me feel like I was in good hands. Was also pleased that the provider was not in a hurry as can be the case in healthcare visits these days. Will be returning for some routine care with Dr. Lee who in the meantime gave me a referral. Thank you all for your great service.

There's ALWAYS A PROBLEM because they are understaffed and new staff is overwhelmed. The lab in my…read morecase NEVER GETS THE FIRST ORDER CORRECT. I had to wait almost 4 months for a new denture and when the 2nd final one came back,it still wasn't right and the Doctor and Assistant gave me attitude like it was my fault. FRUSTRATING EXPERIENCE THAT WILL MAKE YOU WANNA CURSE THEM OUT. Also, the phones to the Corporate office are all rigged to go into voicemail and you cannot reach Corporate or Customer Care to state a complaint. I encourage everyone to contact the American Dental Association AND THE BETTER BUSINESS BUREAU to stop this community abuse