Well a year later we are going to be forced to get a new A/C unit. We knew that we would go back to…read morePrescott A/C and Heating because they kept our derelict LENNOX piece of garbage system running for another year while we found the $18K to replace it. Brenda and Leo have been great to work with. We did have a hiccup on the unit and they came back, took it out and replaced it! Apparently Leo had never had that happen in nearly 40 years of doing this work. Many hours later we have an A/C that works. Goodman brand and NOT LENNOX, whose products have gone south in quality and longevity, is our replacement. It has a good warranty. Really have to say this couple really worry about their customers! Our dog is very ill and heat makes him worse so they gave us a large, powerful window A/C to use for a couple of days while we waited for the new unit to arrive. He wanted our pup comfortable! Who does that ??? No one, except...Prescott A/C and Heating does and stands by their work. If I could leave my number here I would so you could call me and ask how it went, but Yelp won't allow it. Trust me, they won't leave you high and dry and hot if you use their thoughtful, professional services. You'll never have to worry about them not standing by their work. So thanks Leo and Brenda for going above and beyond, working so hard for us. As much as we love them we hope we don't see t them for a long time! BTW the house has never been cooler!!! So great product!!

Called Saturday morning for an appointment, but their message indicated they were booked up for the…read moreweekend, and they would return messages on Monday. Wow, how honest and professional. I surely look forward to hearing from them on Monday morning. I get the feeling their service on the job is just as professional. Thanks.

The house we bought has an older HVAC system. A few weeks ago, we decided to have Advantage come…read morefor a service call to see what we were dealing with. It's a busy time of year, but they put us on the schedule for a few days later. To be honest, we were expecting to hear a sales pitch for a new system. We were very pleased when Eric cleaned our system and showed us that the only issue was that the run capacitor on the compressor was struggling. Eric replaced it and added a "hard start kit" to reduce strain and power consumption during startup. Overall, he was prompt, friendly, knowledgeable, and explained everything he was doing. There was no effort to "upsell us." The system has been working great ever since.

Price was what I was looking for,service was great, the project went better than I expected. Now…read morewe're ready for cold weather.

I had this company come to service my air conditioner. There wasn't a problem just thought it had…read morebeen a few years since I bought the unit. Everything was fine before the technician showed up. After he left my AC blew warm air. I called office, technician came back, went back on the roof and told me my fan quit working. I said, "it was working before you touched it" He said they periodically go out. Well MY ac was working this morning. He went back up on the roof and miraculously it works. Has been working for three hours now. Fan is still working. So much for a honest company looking out for you. Beware!!

My furnace quit and they tired to sell me a new unit vs. fixing mine. I called again and needed…read moreone of my mini-splits fixed. They refused because they did not sell it to me! They said it was "Company Policy"! Their reason was something about liability/warranty? They also said no one else service it if they did not sell it? That I found out is totally NOT true. There are many companies willing to do repair work. PLEASE BEWARE of this company

I am completely impressed with Mr. Hamilton. Went into Facebook and this company was suggested. I…read morerequested a quote at 11 am and he arrived within 2 hours of the request. He is the first contractor to st down with us and provide a Dave to face quote before leaving our home. His passion for customer service is phenomenal and his approach is amazing. Husband and I will be most likely finalizing our hvac with this company.

Gary is very knowledgeable and professional, we had a heat/cool unit replaced on the roof, the…read moreprice was reasonable and work done quickly and efficiently. I would recommend Prescott Heating and Cooling for everything from routine maintenance, troubleshooting to a new unit. Great work! Thank you

not a plumbing issu. by accident I parked in front of the PV…read morelocation I was towed. i went into the store and asked if someone call the towing company. they said no of course they called the property manager that called the towing company. I wish they would be honest about it. I will never use this company ever.

I have a 19.95/mo service agreement with Fiscor to check my HVAC unit biannually. On the last…read moreinspection I was told my compressor was drawing excessive AMPS and I needed a "compressor saver". The total cost (not itemized on invoice/rcpt.) was $834!! After research, I found the EXACT same part and manufacturer online for $42!!! THREE wires from new device where to be attached to existing system wiring (1/2 hour labor)

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

Rock star company in all aspects from the estimate process to installation. I interviewed 5…read morecompanies for a new HVAC (heat pump) system and Stay Cool was the most honest and trustworthy in their presentation, estimate and expertise. They explained the heat pump system in a manner that was easy to understand. Both Garrett and Jeff were outstanding in the installation and adjustments of my new system. They are kind, professional and honest. Always willing to help, they are timely with excellent communications. I am so pleased with their outstanding service and look forward to working with them in the future.

For several months, I have had health issues and we explored mold issues, which were not found. We…read morehad several different people looking into everything. We needed our ducts cleaned as after 30 yrs they were filthy. Note that we purchased this home 5 yrs ago. Vent Pros, the duct cleaning group, discovered a problem with our HVAC system. We had Rob inspect our system and he discovered so much wrong with our system, including a leak. They were so helpful, and kind. Now we have a new functioning HVAC system that is so much better than the previous one. My health symptoms have improved to 85% , and improving daily after just a few days. My recommendation is get your ducts cleaned and have comfort pro check out your system. What amazing group of caring people.

Comfort Pro Heating & Cooling recently installed a ductless mini-split 2 unit heat pump system in…read moremy house that covers the entire living area plus an open-walled study. The owner was very thorough calculating what would be required in equipment to cool and heat the area and in explaining my options to adequately cover the square footage of the area. The system installed works wonderfully! The prep, installation and clean-up was performed by a team in a very professional manner. The installers were very polite, considerate and hard workers who knew what they were doing! They are professionals in every aspect! In my opinion, that is a rare thing today! The owner, oversaw the first day's work and followed-up upon completion of the job and reviewed the system with me. The entire experience was very refreshing ( ;

Our appreciation of Phillips started at the timely and helpful response from Debbie their office…read morestaff. There was no waiting or phone holds to establish a time and date for our service. Debbie gave us a time and the name of the service technician. Two technicians appeared after they called asking if they could come early. They both spent a great deal of time explaining what went wrong with our thermostat and noted the corrective actions on the paperwork so we would have it for a reference should we experience similar problems in the future. They fixed the thermostat, replaced a missing screw in the air handler, and gave us a useful convenience tip on obtaining an assembled air filter from Phillips. Professional service alleviates worry and provides us confidence in the system they installed during construction.

Prompt service call to fix AC. Very thorough and checked system out as a whole as well.read more