Dwain and his assistant cleaned a high quality area rug for us. I was so impressed by his…read moreattention to detail and our specific situation. They helped us install the rug in a new location which required extra effort. Beautiful job and extremely helpful folks!

Dwain and his assistant cleaned the tile and grout in our house as well as our patio. They were…read morevery professional. The work was well done and quick. I did have to touch up a few of the worst sections with grout cleaner. But that should have been expected since the tile had not likely been cleaned since 2000 when the house was built. The price was competitive.

I can't recommend Bram Flooring enough! If you're looking for new carpets, do yourself a favor and…read moreask for Mitch. From the very beginning, Mitch was incredibly generous with his time. I never felt rushed; instead, he gave me honest sound suggestions for my project and quick to respond to all my inquires. Excellent service!

Mitch was very knowledgeable and explained all my options and suggested what would be the best…read moreoptions. I am extremely pleased with all the workers that came to our home. Justin and Mike installed all the luxury vinyl floors and baseboards. I had carpet installed in two bathrooms and tile backsplash in the kitchen. It's gorgeous. I can't thank you enough. The pricing was very reasonable too. I highly recommend using Bram Flooring for all your Tile and flooring needs!!

Absolutely top rate work. They've cleaned and regrouted our tiles twice now and were very happy…read morewith the work - highly recommend!

They did a beautiful job! My tiled floors were cleaned thoroughly and grout was resealed. He also…read morerepaired spots in the grout that had been damaged. Rob showed up on time for the estimate and again, on time to do the job. Very happy!

ZERO STARS - Mold Hazard, Forced Evacuation, $150K+ Damages…read more Crafted AZ Remodeling (Mike and Julie Abbate, ROC #199425) - Midtown Phoenix (June-Oct 2025). HEALTH HAZARD: Failed to remove Gyp-Crete underlayment after water leak (standard practice for 50+ years). Didn't replace flooring under refrigerator adjacent to leak epicenter. Guest bathroom "repair" cosmetic only - ignored actual water damage. Environmental testing: 115x normal airborne mold levels. Immediate evacuation required. Forced into 12-month alternative housing. WHAT THEY MESSED UP: Improper water remediation with resulting mold from guest bathroom leak. Insurance denied coverage for workmanship. Forced to pay for all repairs out of pocket. Flooring: 428% markup, cheap laminate without cork underlayment (creates echos). Recommended herringbone pattern for highly irregular space, looks terrible ( pattern used only for square/rectangular rooms). Master bathroom: defective tile work, installed broken shower column with absurd double rain shower configuration, large pendant rain shower on low ceiling and redundant shower controls. Requires accent wall removal/retiling with all new hardware. I redesigned entire shower myself in 15 minutes at design studio, Crafted did not even put in this much effort. Painted entire unit yellow without authorization while I was out of town, no samples provided. Charged for column plaster never performed (only "necessary" because they cut floors improperly). Double-billed for baseboard painting. Different subcontractors daily with poor supervision. Attempted to enter property without permission (after being told twice to stop work) in order to lock in substandard plumbing. Took paid materials when terminated for cause. Also left unit unlocked for a week while I was working out of town. REFUSES RECEIPTS: Attorney demand letter sent requesting receipts and documentation. 6+ weeks - zero response. Claims it is "not industry standard" to keep receipts for such projects. TOTAL DAMAGE: Mold remediation, kitchen/guest bath reconstruction, master bath corrections, repainting entire unit, 12 months alternative housing, moving expenses. Over $150,000 out of pocket to fix their work with one year of planned relocation. LEGAL ACTIONS: ROC complaint filed (inspection Feb 2026), Attorney General complaint filed, BBB complaint filed, preparing for lawsuit. Will update review once completed. Despite creating uninhabitable conditions, only response from Crafted is a demand for an additional $21,092. Other contractors confirmed 4+ units in my building were properly remediated from similar leaks. Crafted did not recognize Gyp-Crete underlayment despite removing all flooring (acts as sponge when wet). Photos/video: mold report showing 115x normal airborne spore levels, yellow paint, haphazard shower install, broken shower column. I would appreciate if Crafted responds with receipts rather than emotions. My attorney requested itemized invoices 6+ weeks ago. Still waiting.

Stop looking--you found the right place and people. I truly could not say enough good things about…read moreCrafted and the entire Crafted family, but I will try. After a different contractor walked off our job in the middle of the pandemic, we never felt like we would feel confident hiring anyone again. I am so glad we took the leap of faith and hired Crafted. The entire experience from start to finish was a breeze, but more than that, it was enjoyable. The choices that were offered to me in one beautiful showroom made everything that much easier. I'm truly grateful to Mike, Gia, Julie, and the entire team. The most exciting part to me is thinking about what space they can remodel for us next.

We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

I just closed on my house and I was so excited to move in that I completely forgot to hire a carpet…read morecleaner. My realtor advised I did this before moving in boxes and I quickly jumped on Yelp to find a services company. I called two different companies who immediately turned me down because either they were rudely busy or they were just scheduled out two weeks and for some reason I should've known that before calling apparently. I then called Specialty Carpet and Mauricio the owner of the company answers and assures me he can come out that same day. Later that afternoon he shows up and is here to get my carpets cleaned and my water services where running behind and I was embarrassed but Mauricio trusted me and said if I was sure they were coming soon he would start off and wait if needed. He assured me he was here for me and wanted my carpets cleaned. Soon after the water company is here and Mauricio and Carlos go to work. They spend time being very detailed focused, their equipment is in great shape and they use the more effective cleaning machines that don't leave you carpet soaked. He took care of my rugs too and left them in great shape, he dedicated some time to explaining the services he was doing to treat the carpet and also shared some recommendations on how to maintain my carpet. He ensured to cover all stains and he even pointed them out and set expectations on how they would look after. I was super impressed with his service and at the time of checkout we did everything digitally (CC over phone and emailed invoice). There is nothing better than having the comfort knowing I have a carpet guy going forward.

They are the worst! When they were finished there were stains in the carpet that hadn't been there…read morebefore. I didn't realize it until hours later when the carpets had dried. So I paid Mauricio. When I contacted him he said he was going to be away the following week but then he would come and take care of the stains. Then he couldn't come and take care of the stains for some other reason. He never came back. I contacted him and told him I wanted some of my money back and he told me he would have his accountant send me a check. That never happened either. I would never use him again, ever!

A lot to choose from. They offer shutters, tile, flooring. We had Duane and Dave help us. Both nice…read moreguys. Honest, funny and very helpful. Good store. Good customer service.

Had a great experience with One Stop Tile Shop. All the employees are friendly are accommodating…read more They have a nice selection of solid flooring, backsplashes and more. Ordering was flawless. Returning unused unopened material was easy peasy. Andy even researched information on the tile we picked out and made sure we got it right away from thr same lot as the sample we had fallen in love with. They are not the least expensive, but they are competitive and they quoted us the same price as we received from another company without knowthing their price. The do charge freight. Thr big box stores/home improvement stores don't. I still went with One Stop to guarantee getting the tile from the lot we liked and to support local businesses. They had been so good to us for over a year. We ordered off of the measurements my husband gave along with the company who installed our flooring. Plus a cushion. Note needed materials can change for many reason different reasons. We had travertine downstairs so when installing in our family room they needed to use an extra thick layer of thinset to raise it up higher which was an added cost later. Things are unforseen sometimes. My husband works with flooring contractors and understands this. We also wanted to be able to go upstairs where our bedrooms were so we upgraded some of the thinset to rapid set. That way we could walk on it a couple of hours after install rather than the following morning. They do not install flooring as they are not licensed. They do offer business cards to you of companies they know. I highly recommend you use your own. Research reviews, or go with a recommendation from someone you know. Some helpful advice having flooring installed. Double check the tile and make sure that it is what you ordered. Not home? Use your cell phone and photos! Make sure it is being installed properly. Not home? Ask for a photo of a small dry layout or once they are starting a photo of the first few feet. Wrap electronics in plastic. Cover furniture. Flooring contractors don't do this. We would all love for it to be a perfect world, but unfortunately the trade world is far from it and you need to keep up with what is going on. Even long distance. Make sure you have a cushion of funds for thr unforseen in case something comes up. If One Stop doesn't have a tile you like give them thr information and more than likely they can get it for you!

I contacted Martin via email and received a reply a few days later on October 29th, 2021…read more Scheduled to have Martin come out on Monday, November 1st... well, found out that his wife forgot to tell him... so scheduled it for the following day, November 2nd. Martin showed up to give an estimate tiling our master closet, then told him a few months later, we would be doing out bedrooms, after my step son moves out. He measured the closet, 10 or so min later, he leaves and said he would send me an estimate. I hadn't heard from him, so I emailed him on Friday November 5th asking about the estimate..... nothing!! I emailed him again on yesterday. November 15th, and unfortunately, still no reply... I would have at least expected the courtesy of an email saying... can't do it, job is to small, something... After this, I would not recommend him or his company to anyone. Not the way to earn business and word of mouth business.!!! I have a few friends that were thinking about flooring too. Oh well... taking my busines elsewhere.

We used Floor Time to remove all of our tile floors, make repairs to the slab and install Luxury…read moreVinyl Plank and new baseboards. Martin (owner) was great! He helped us pick out the perfect flooring to complement our cabinets and decor. Very professional job and he kept us informed throughout the process. Highly recommend Floor Time and we will be using them again to re-carpet our bedrooms!!