Unfortunately, my vacation home in Red Rock Arizona was broken into and severely damaged. Virtually…read moreevery aspect, from carpeting to the kitchen to the bedroom had been torn apart. Additionally, since the back and side doors were left wide open a variety of animals had wandered in and started living and deficating throughout the entire house. My wife and I were stunned by the degree of damage to each and every single room and open space. We began the process of investigating companies that did home restoration and after several interviews hired Quality Restoration. This proved to be the single best decision we made. The owners, Lem and Kristy, are simply outstanding both at what they do for a living as well as trustworthy and honest people. They carefully studied the situation, telling me precisely what had to be done, in what order, and at what cost. Once everything was carefully laid out, they requested very reasonable deposits and began to implement everything from Biohazard cleaning to rebuilding walls that had been knocked down to constructing a new bedroom out of a previously open area. In each case, they provided me with detailed plans laying out what they were going to do during each phase of the overall process as well as numerous before and after photos so I could see what they had done and approve the quality of their work before paying the money owed for that step in the process. Net, it took the better part of four months for them to complete a process that required them to literally rebuild every room in the entire house including the kitchen, all three bedrooms, the dining room and the great room. The house now looks absolutely gorgeous and we are about to put it on the market at, thanks to the fine folks from Quality Restoration, a price that almost 20 percent higher than we paid for it only 2 1/2 years ago. Thank you Lem and Kristy

My water heater burst and water went through many parts of my home damaging cabinets, walls and on…read moreand on. I called Quality Restoration and they were there so quickly and started immediately to dry up the property, remove all of the kitchen appliances and check the walls. Lem was great in helping me deal with the insurance company that, of course, wanted to downgrade how much they reimbursed me. Quality Restoration then did all the repairs and got things back in shape. They did a great job! Hats off to Lem and his wife Kristi for all their help!

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

I had a rock break a window at my home. Valiant came to quote it the very next day. After accepting…read morethe quote, the new window was ordered and installed in about a week. From price, speed and professionalism everything was top notch. Gilbert was great and speedy with install. While I hope I don't have any broken window needs in the future, at least I know where to make my first call if it happens again!

When Repair gave me a speedy and very reasonable estimate, I would definitely call them for all…read moreyear window needs

Amazing and professional, they do an amazing job! Would recommend them for future useread more

Called, made appointment for a quote, never showed up or called to reschedule. Wouldn't recommend.read more

Hi, 16 days ago a wrote a review for Servpro Phoenix instead…read moreof Paradise Valley Servpro who were the ones who repaired our condo in Phoenix, AZ back in November 2019. I want to re-post the review on their website so Josh and his team see it: "ServPro did a great job fixing our bathroom, bedroom and kitchen in our unit in Midtown Phoenix due to water damages resulting from a heater explosion from a neighbor's unit in the second floor. Josh and his team were very professional and completed the job as promised. We were very pleased with the results! Please think of ServPro of Paradise Valley if you ever need experts in water damage restoration services or remodeling. I hope nobody has to deal with water damage due to somebody else's heater in the future, but if you did, call Josh at ServPro. Thank you!

Simply amazing! From the moment we spoke with Josh, he was…read moresimply the best at taking care of us. The care he took in each detail of the process, especially when it came to moving my families special possessions and carefully getting them back into the right spot. We can't thank you enough for all your help!

When a business has been in 'business' for nearly 5 decades, you know they've mastered their art…read moreform! Working with Tomas, a gentle speaking, highly professional Owner/Mgr, we had to get some authentic Persian rugs restored, valued, cleaned and repaired. These were purchased in Asia and being hand-sewn, we needed a responsible, worthy business to ensure maximum care. Tomas meticulously identified all the discrepancies, tears and loss of fibers. ALL WERE RESTORED. Tomas delivered. Superb, if not industry standard, customer service, like nothing I've ever seen. We even went with one of their options to have velcro installed and wall mount one of our rugs. The rugs were filthy for being walked on for 50 years and in multiple homes throughout our military career. The caring hands at this business and 'Ali' went the extra mile to repair the damages of time. Really, REALLY impressed with this business! Thank you Tomas to you and your outstanding Team!

These guys are as professional as it gets. Their team carried my carpet from my car to the store. I…read moregot a simple cleaning and the carpet came out squeaky clean! Awesome company and great people!!!