This is a place to call home. Food is terrific. I recommend it to anyone committing criminal…read moreactivity. No worries for anything you'll be well taken care. Of

The condiotion of the jail reminded me of what I learned concentration camps were like and what…read moreit's like for illegal aliens who cross the border and await getting picked up for where they will work and live. That's the best example in can give. What needs to improve?.....Everything. Staff retraining, medical staff screened, dietary review, program coordinating. The pod I was on was over 120 girls on bunk beds in one room. There where fruit flies all times of the day covering the toilets,vents,drains,and bunk beds. The issue or black mold exposure is real and putting women at risk for sure. Eight showers in one room, eight toilets in another, and that's where flash backs or Hitler documentaries and concentration camps flash before my eyes.. No curtains or doors,no privacy.You eat on your bunk,live on your bunk,during my week stay we never even were given the option of an hour of reck time for fresh air even once. There are no programs available besides GED except in your tablet which I couldn't take advantage of because I was never provided headphones even though I wrote multiple requests for them. Medical treatment is scary here, I watched many women become sickly during my stay, symptoms not taken seriously,illnesses being overlooked. The way the staff address the inmates is constantly demeaning and ignorant, in could go as far as say almost as inhumane as what were served every night for dinner.. That's the biggest difference I recognized between this jail and corp civic in Florence. I can't believe it was acceptable to staff to crack jokes on inmates for missing teeth,being overweight, or struggling from withdrawal. It's was just a big joke to the officers,everything was. You have to do chores to get a clean outfit...leaving withdrawing women without a blanket or sheet and in the same soiled clothes even after begging for help.You are fed twice a day,the same meal every day is served for both breakfast and dinner; I pray for the women who have been sitting in county for years. If most of the women in here either struggle with mental issues or addiction I don't see how sentencing someone to experience a situation like this can help them to improve their lifestyle or become a better functioning member of society.

I came here for tent city! It sucked! They feed you moldy oranges, old bread and some weird…read moreblueberry jam that everyone was using to dye their hair. The people working here were pretty rude even considering it's a jail. Definitely try to get arrested in Mesa or Scottsdale because they have better jails with nicer people working there & better food. Try your best not to get arrested but if you must don't do it here

Horrible place . Staff are rude and feed inmates nasty food . My dad is inocente and has diabetes…read moreand they won't reply back to a diet form we submitted about feeding my dad proper meals do to his conditions . They keep giving him high carbs meals and they won't do anything about it . I just hope this is over with . If anything happens to my dad be ready for lawsuit..

If you're picking up property, bring a pen, in case they still haven't replaced the one they expect…read moreyou to use that doesn't work. Also, be sure to have the booking number for your person. When I was first introduced to the "systemic" processes involved in incarceration, Intake Transfer and Release (ITR) wasn't even a thing. I'm sure in some ways, it has streamlined aspects of booking and release. For example, if someone is processed, they'll likely be released through ITR. It's also evidently where you go to collect an inmate's property--if the "tank order" has been properly submitted. Although not the same place to pick up property for someone who is no longer in custody. That's a big if, especially given the ongoing staffing shortages. Delays are common, and miscommunication is rampant. Yes, public parking is located in the pickup lot, even for property retrieval. Security staff were kind and helpful, but the Detention Officers (DOs) assisting with property seemed understandably frustrated with the process. When I visited, they told me they hadn't received the tank order that had supposedly been submitted the previous week. I asked for clarification and got little more than a shrug. The MCSO website states the public must bring the tank order to property pickup--but according to staff, that's outdated information. Something felt off, so I went to the jail myself to retrieve the tank order. When I returned to ITR with it, a more informed DO finally explained what had happened. Here's the thing--not every inmate is a repeat offender who understands this complex, often contradictory system. My loved one is a first-time detainee with no knowledge of these procedures. In this case, confusion was made worse by the fact that he was immediately placed under a 72-hour watch and never informed that he could release cash in his possession to an outside party. There's a 24-hour window to do this--but if you're under watch and no one tells you, how would you know? According to a supervising DO, many staff members are new and still learning the process themselves. Unfortunately, this leads to inconsistent information being given to the public--often confidently, but incorrectly. In my experience, some DOs would rather pass on misinformation than admit they're unsure or ask someone more knowledgeable. This creates a troubling cycle: inaccurate information is passed down and repeated until someone takes the time to correct it--if ever. Bottom line: ITR is one of those places no one wants to be, but you might find yourself needing to go there anyway. If you do, be patient, double-check everything, and trust your gut when something feels off. You may have to advocate harder than seems reasonable--but you're not alone in that.

Fresh off the streets. This is the place to be , officers are very friendly, and the customers are…read moregreat

Worst part about this review is I waited two hours for a piece of paper. The story is my boyfriend…read morewrote a tank order four times at the end of this and I had to come back twice to pick up this paper. I was there at the facility on his third try getting it to me. They lost it. Then I had to wait for him to get another one that was finally given to me in basically minutes. The lady at the desk was not helpful I didn't have his T number but I had his DOB and she didn't think to look up his date of birth. But the fifth customer she helped later said date of birth and she went ahead and helped them that way. I cried. My boyfriend called me several times during this visit. If it wasn't for him and the prayer he said I would've been a very unpleasant person at the end of it. Thank you, Shawna.

Long waits, about an hour for only a half hour visit. More open and light in the visiting room than…read moreother Maricopa County jails. Actual contact visits, in person at a table rather than through a glass or screen. The waiting rooms are typically full, cramped and hot. There is free covered visitor parking in a parking garage across the street from the visiting center, which is nice. Vending machines and a machine to add money to inmates books are available.

Look, based on today's and yesterday's experience I have to give 4 stars on this. Minus a point out…read moreof principle BUT as someone who isn't in custody my interaction was reasonable and pleasant. I know how that statement may make some feel and trust I do have familiarity with what the process is like. However, both days the Detention Officer (DO) who assisted me was extremely helpful. She didn't have to be, but she was and it was noticed and appreciated. I had a few issues in obtaining the property of an inmate, it was the DO who helped that made the process a little smoother on my end. Again, of course, no one is happy in having to deal with these types of 'businesses' but it certainly helps alleviate some of the stress when those involved are helpful, as was my instance two days in a row. Thank you Lady, I was finally able to get the items. Sure hope to never be back again, ever.

I get that it's a jail but for families to pay to get a call and keep being interrupted every…read moreminute is theft you are stealing our time of phone talk inmates only get one meal they are charged for so if they do not have funds there's no help who ever is running this jail is a criminal themselves you punish the law abiding families you take our money and give us crumbs I've spent two hundred dollars for 20 minute calls that get interrupted every minute so in reality you charge us for 20 and we only get ten minute!!!!!!

Great service. Phoenix PD officers are second to none…read more Professional and polite, and humor like no other. Thank you!

The City of Phoenix, but Phoenix Police Department in general, is great at collecting fees and…read morefines, but abysmal at serving the public. I own a car wash near the corner of Bell Rd and 43rd Ave (inside City of Phoenix). Almost every night, my business is ransacked by homeless people, dumping over trash cans and ripping the hoses off our our vacuums, in search of spare change. Many times they try to break into our building, which triggers a burglar alarm. The police NEVER show, but code enforcement charges me $96 per alarm occurrence. I've repeatedly tried to BEG for extra patrols, but when I've repeatedly called the "non-emergency" number, it rings off the hook (CALLED ~15X AND NO ONE HAS EVER ANSWERED). SINCE THEY DON'T PROVIDE ANY PROTECTION FOR CITIZENS AND SMALL BUSINESS OWNERS, THROW US A BONE AND DON'T COLLECT THESE FEES/FINES.

I am leaving this review due to an extremely disappointing and unprofessional interaction with a…read morestaff member at the prison. I called him at 8:36 am March 7th 2026 When I called to report my mother's medical emergency, I was met with a rude and dismissive response. I asked if there was anyone else I could contact or escalate to, and he repeatedly told me, 'No, there's nothing you can do.' This lack of care and basic compassion is unacceptable, especially given the severity of her situation. I hope this facility takes steps to ensure their staff are trained to respond with care and humanity.

This place is an outstanding prison to do time in, The food is excellent and the activities are…read moreoutstanding, they have a basketball court that would make the Phoenix Suns jealous.. cells are very roomy and beds are super comfortable... Doing time in this joint is a paradise, really makes crime pay.

What a lovely Western Town which transports one back to a different time…read more We visited Tourist Information which is housed in an 1800's adobe building with the most exquisite furniture. Our Tour Guide (I believe his name is Mr. Stoll or Stall - forgive the spelling mistake) was pleasantly engaging, highly informative and an absolute pleasure to be around! We really lucked out. The history of the Town is fascinating and a true Southwestern experience. Hope I've captured it in the pictures.

I don't know much about the Town of Florence, but as an out-of-towner, I do know that it's…read morein-between the 2 major cities of Phoenix and Tucson. It's a secluded area that is definitely up and coming. New homes are popping up everywhere, and Florence has a bunch being built right now by numerous home builders. There isn't much out this way that I know of except a few restaurants, some gas stations and car washes. I hear the prisons in the area once used to be in full swing, but now they are supposedly closing down. Not 100% sure on that, but I'd imagine if they are doing it, they'll be building new homes on that land. There's so much flat land out here, it's really peaceful compared to the busier surrounding cities. You'll need to hit up the Queen Creek area which is a half hour north. That's a bustling area with shops and restaurants, and Costco with a gas station. I think it'll take a few years before this town gets to that level. They don't even have a Target or Walmart here! The closest Walmart I know of is in Coolidge about15-20 minutes away. I guess I'll see what the future has in store for Florence. Right now, it's a quiet area that many young families and professionals are settling into. You might want to check it out if you're interested in buying a home. There's so many popping up, and the newer neighborhoods look really nice!