My experience at Bob's I would have to say was extremely pleasant .the team was so helpful .I would…read morelike to shine a light on 3 of the team members,Rhonda was our point of contact she was indeed a veteran sales women.she gave us a th

Do not buy BOBs goof proof insurance. Total waste of money, they almost always try to get you to…read moresettle on some low ball amount so you go spend more money way at bobs none of the furniture lasts and the insurance company they go through is an absolute joke. Just hope others do not experience what I have had to experience. Guardian and Tri-County Furniture Service (TCFS) has been, by far, the worst experience I've had with a furniture repair company and this is who Bobs swears is a reputable insurance company with their good proof insurance they offer. From the beginning, the insurance company attempted to have me act as the technician by requiring a video appointment and asking me to move and lift the furniture myself. When I insisted on having an actual technician come out, it took 2-4 weeks just to schedule a visit. After finally being seen, I was told the item was repairable, only to later be informed that the necessary part was no longer available. They offered some low ball amount to take back to bobs to spend more money and get new furniture (for the record this is my families 4th time going through this process) I then had to go through multiple steps on my own just to secure the part, and even after that, I had to call myself to schedule another appointment for installation. The next available appointment was another four weeks out. To make matters worse, the appointment was canceled the day before and pushed back an additional two weeks. When I requested to speak with a supervisor, I was told they were all unavailable. Customer service throughout this process has been extremely disappointing. One representative in particular, Laura, was especially unhelpful and lacked basic professionalism. Overall, this company demonstrates a complete lack of organization, accountability, and customer care. I strongly recommend going with a more reputable company to avoid the frustration and wasted time I experienced

Surprised to find this shop at Parkway Plaza (mall). It's a small shop filled with really stylish…read morefurniture and accessories. They had some very interesting one of a kind pieces without costing a fortune. They were having a sale when we walked in yesterday a complete dining set for $299. Make sure to look on the walls, the art is not expensive and can really complete your space. Definitely worth stopping in and taking a look. They had GREAT dining tables for small spaces.

I LOVE, LOVE, LOVE Palma Furnishings! I got a bed from them…read morelast year and it is such a unique and great design and an affordable price! They have a catalog to choose furniture from so don't think you're limited to the retail space in the mall. The bed is very stern and after a year i haven't had one problem with it! Plus everyone constantly compliments me on it and asks me where I got it from! :) Also customer service is wonderful. Thank you, Palma Furnishings! :)

Very profesional and great service. Came even before the…read moredue date I'm very happy with my purchase and with the company

The customer service was terrific! John went the extra mile to help me locate all the furniture…read morepieces I needed. They were even having a special sale which helped with the price.

We chose our recliner in a few minutes. Approached a salesperson and easy salesperson for them. All…read moreseemed good. But, very quickly, too quickly, he rattled off delivery as drop outside, drop inside and then the third was full delivery of some kind. We have a 900sqft condo, the chair was going within 12ft of front door, so inside only was fine. EXCEPT, the guy DID NOT EXPLAIN the recliner would be IN A BOX & that delivery required 36" opening. When we had our first recliner delivered by a different company, it was wrapped, not boxed, and could fit on it's side through the door. BUT NOT A BOX!!!! Disappoint #1 in your service, he should have said it would be a box and did we have the capacity. Disappointment #2 - he also didn't explain WE WOULD HAVE TO ASSEMBLE THE RECLINER!!!!! We've had 3 recliners in the past and they all came as one piece!!! We werd shocked when we opened the box and we had to read the two CONFLICTING instructions (one in booklet that came with recliner & the one emailed to me). We are SENIORS!! If we wanted to assemble furniture, we would have gone to IKEA!!! The salesperson should have FULLY explained that there would be assembly and that would be included in delivery cost number three - - which we would have gladly paid). BUT NO!!! He just was flipping through pages on his tablet for us to sign and get his sale and be done before they used at 9pm. We approached him at 8:30pm to buy the recliner, not as about it, we were already a firm sale. The lack of customer service for the other side of the sale (when we'd take possession) gives me pause to recommend you to others. If we did, we'd have to be sure it was with the caveat to ask if their furniture would come assembled or not, and if they have the capacity for the delivery. We paid for delivery option #2, to be placed INSIDE the condo. It wasn't until I got the delivery notice that it gave all the parameters (or in the fine print in the store that was NEVER EXPLAINED by our salesperson). That was too late. So we could have had drop at door for cheaper since that's all they did. But we would have paid for & ordered the full set up if someone could have taken 2min to explain this to us as we are paying for our item & delivery. You dropped the ball on this one!!!! Bad POS customer service!!! So far recliner seems fine, but the experience was extremely lacking and could have gone badly with us doing the assembly.

I rarely give a bad review like this but I'm very disappointed with customer service on the phone…read more I was supposed to be picking up my order today based on the purchase I made and when I called to confirm it's ready they told me it'll arrive on Friday! (5 days later) They didn't want to change the order to delivery or give any compensation for their delay. The lady was very unhelpful and not even trying and I ended up canceling the order. Shameful customer service...

The people are friendly enough. Services is great. But in the three days since we bought…read moresomething, we don't even have the furniture and they've send 3 requests for reviews and surveys. I've also received 6 spam messages from "contractors" with services "near" me. If you shop here, they will sell you info. No idea if anything is quality yet. Too busy blocking all the people they sold my validated info to.

I purchased a new mattress and adjustable bed frame from a Jeromes Bedding store in Santee (not…read morethis store in El Cajon). The mattress is only a couple of years old but it's now un-usable. The side wall of the mattress has broken down. This causes one person to constantly feel like they're going to fall out of bed. It's just awful. I had a service tech come out to check it and they DENIED my claim! We're still making payments and we have to now buy another new bed. IT CERTAINLY WON'T BE FROM JEROMES!! I'm just so shocked and mad that they're not going to make this right. Do not buy anything from Jeromes!!!

Unexpectedly discovered this hidden gem in Santee that truly impressed me. There are two stories…read morebrimming with a variety of items, from furniture to trinkets, reasonably priced. I found a few treasures for myself during my visit, and I'm already looking forward to my next trip back. Definitely worth a stop.

Does great refurbishing old furniture. Robert totally took apart family cherished dining room table…read moreand chairs made like new again

What a gem I'm already excited to come back!! We were out and about and randomly decided to stop in…read moreto check out the Consignment Shack and WOW! They house "East County Vinyl" inside which has such an extensive collection of both new and used vinyls that are all priced SO well - we walked out with 5 used vinyls under $30, SCORE (two of them were priced at just $2)! We've already tried playing all 5 of them and they were in pristine condition. Walked into the back and they have a really nice assortment of furniture, art, books, a small rack of clothing, vintage decor and collection pieces alike, all of which were priced very well!! Even though the clothing rack was small, I found this really cool Padres shirt :) The gentleman working today was also very kind and helpful, he even offered to hold the vinyls we found up at the register so we could continue perusing around the store. The consignment and vintage market, especially in San Diego, marks up prices but the Consignment Shack makes it affordable for all! Can't wait to come back!!!

This was a really cool store. I was in the area and decided to stop by. Very glad I did. They have…read morean extremely large vinyl area. It felt like the old school days browsing through old records and finding great deals... unlike other stores where they overcharge. The owner was sweet and very welcoming which was appreciated. I was able to find a few vinyls to add to my slow growing collection. The other side was more of the consignment area, offering a variety of items, from comic books, to vintage Barbie's, to furniture and more. When I make it back to this area, I will definitely stop by again.

Lovely store. Lovely staff creates a warm and friendly atmosphere. Always a beautiful selection…read moreof goods at a very reasonable price. A fun place to shop.

Although it's a smaller store, I still love this store. It's well organized, clean, and the people…read morewho work there are friendly and helpful. The selection of products is good for the size of the place. Great deals on kitchen goods, pet goods and gifts.